12774 comments found.
Hi, Do you offer assistance to configure different affiliate programs?
Hello,
Currently, theme only support affiliate system in the Classic layout version. You can refer our guide for more details:
http://guide.travelerwp.com/docs/theme-settings/api-system/#post-1741Thank you.
Thanks Is this compatible with TranslatePress? How do I add partner membership plans?
Also, how do I activate coming soon page?
Hello,
Currently, theme does not yet support TranslatePress affiliate system.
In the Classic layout version, you can create page and use template name “Comming Soon” to create page coming soon.
In the Modern layout version, theme does not yet support this template but you can create this page by using third-party plugin.
Thank you.
In the Classic layout version, you can create page and use template name “Coming Soon”- Yes I can create it but how do I activate it without using third party plugin?
Hello,
You can create this page and go to “Settings” -> “Reading” and select value for option “Homepage” as your page coming soon.
Please try to do it then check again.
Thank you.
Hello Dear everytime new host register, an email comes from “wordpress” with login details and the link also is wordpress login window not the theme dashboard….how can i change that?
Hello,
This is default email notification of WordPress so theme does not support the option to change it.
Thank you for understanding.
hello there I can not see any other Payment option except for “Submit Form” in the theme option is there any special setup the version im using is 2.7 thanx
Hello,
From version 2.6, we have some change for Payment gateways in theme. Please refer our guide to know how to install and activate payment gateway in theme.
http://guide.travelerwp.com/docs/other-feature/payment-methods/#post-1094Thank you.
Hi again so so sorry for bother you…i ma try to fix prices but doesnt change take a look : http://prntscr.com/o6tdym
http://prntscr.com/o6tejeagain thank you very much ….great support
Hello,
The cause of this problem may be from the configure the Booking options of you.
Please go to “Theme Settings” -> “Booking Options” and check options “List of currencies” and “Primary Currency” in there.
Please check again.
Thank you.
looks like everything is ok …what i should do there? thank you again
http://prntscr.com/o7agcv http://prntscr.com/o7aglqThnak you very much for you help!!!
Hello,
In this case, you need to set Exchange Rate option is 1. Please try to do it then check again.
Thank you.
hi the button of register now not work http://prntscr.com/o6sqns
i ma try to find to make the member page work but i cant find http://prntscr.com/o6ss23
thanks for your help!
Hello,
For the register button problem: This page was built by Visual Composer page builder so you can edit this page then edit this button to change link of page for it.
For the member page, please provide for us more description so we can check for you.
Thank you.
i see yeah this that i am tyng to do but cant fine the member page. what i have to do?
?
Hello,
We have used hardcode for author page in theme so you can not have options to change layout of this page. You can visit our demo for author page in here: https://tomap.travelerwp.com/author/travelhotel
Thank you.
Hi, i already buy this theme, but on different account. Can check here https://www.halaltrekker.com
Just want to inform issue on your theme. Only tour is available on our website. Hotel is not available. However, when i check partner’s dashboard, there’s an option for room statistics that’s also showing error code https://prnt.sc/o6qtcw
Hope you can fix this asap
This one also. In inbox page https://prnt.sc/o6rudk
Hello,
Thank you for your information. We have checked and updated these problem into theme version 2.7.4. Please wait our new releases.
Thank you so much.
hi other question its possible add like a extra (transfer airport) just like a checklist with a price or its possible add some note? thank you dor your help 
in this are http://prntscr.com/o6iro6
Hello,
Currently, theme does not yet support this function. You need to customize code in theme to create this feature.
Thank you.
i see….but is not possible put like a note…some little text?
Hello,
Currently, theme only supports show extra service with fixed format in this form.
You can go to edit your service to add extra services to show in this form (See our guide below)
http://guide.travelerwp.com/docs/theme-feature/room/room-price/#post-758After doing it, you will get extra service section like our demo in here:
https://imgur.com/a/7jOwhUMIf you are a developer and you want to custom this section, i will send for you the path of these file for your custom work.
Thank you.
Dear Team,
Kindly assist how to add chat/message box to partner in Tour Modern Layout?
Thanks.
Hello,
We have created plan to update this feature into Modern layout version in version 2.7.5. Please wait.
Thank you.
Well i am from India, i am very much happy with this great theme for my company,Only issue i am facing is with Tour page.Inside Tour page i cannot update maps details. This page can’t load Google Maps correctly. Do you own this website? this lines are written in middle of Google maps, i have Input Google API key still its not working.Requesting help from you guys.
Hello,
For this case, please create new ticket on our support system https://shinehelp.shinetheme.com with your site information so we can check for you.
Thank you.
in this page you have mention about sticky menu can we use that for full theme or for specific layout
2. are you going to add sticky menu in future 3.http://guide.travelerwp.com/docs/other-feature/payment-methods/#post-1094 can we use any of the payment gateway as mentioned in your doc like payumoney too?
Hello,
1. Theme only supports sticky menu with the Classic layout version.
2. Currently, we do not yet have the plan to update the sticky menu with the Modern layout version.
3. Yes, you can use them.
Thank you.
in this page you have mention about sticky menu can we use that for full theme or for specific layout
2. are you going to add sticky menu in future 3.http://guide.travelerwp.com/docs/other-feature/payment-methods/#post-1094 can we use any of the payment gateway as mentioned in your doc like payumoney too?
Hello,
1. Theme only supports sticky menu with the Classic layout version.
2. Currently, we do not yet have the plan to update the sticky menu with the Modern layout version.
3. Yes, you can use them.
Thank you.
Hi i have a issue with the booking calendar…the problem is doesnt loading can take hours and still same thake a look : http://prntscr.com/o6dfwy thanks for your help
Hello,
In this case, you can go to submenu “Sync Availability” in menu “Theme Settings” to run this tool then check again.
Thank you.
works thanks!
hello! is there a way to remove the booking form in the single tour details page and replace that with some external widget, with a raw html code? which file shall we modify?
Hello,
You can edit file with path below to change the search form in Tour detail page:
THEME_FOLDER/st_templates/layouts/modern/tour/single/single-1.php THEME_FOLDER/st_templates/layouts/modern/tour/single/single-2.php THEME_FOLDER/st_templates/layouts/modern/tour/single/single-3.php
Please try to do it then check again.
Thank you.
ok, i found it and i replaced the booking form with my iframe. It works great on desktop but when i go on mobile it reacts a bit weird. I suppose there is a small bug on the modal. It works great on iPhone’s-safari but not on google chrome on android phones. In most cases it doesn’t load the iframe inside the modal unless you scroll on top or on bottom.
Hello, i have the Mixmap service version of the theme installed at the moment. I bought WPML plugin from official site, but if i try to activate WPML the “new” version of the theme disappear. Did u know of that issue using WPML and Mixmap? How can i have mixmap version of the theme with wpml?
Ok, It worked! Sorry for the post!!!
Thank you for your information.
what is the demo account? username and password?
Hello,
Currently, we do not support demo account for testing. Please visit our demo https://travelerwp.com/ and our guide page http://guide.travelerwp.com/ for more details about the functions in theme.
Thank you.
I have 2 pre-sale questions before make decision to buying this theme.
1. I want to apply your traveler theme with boat/ferry service but my trip also have “one way” trip without return, Do you suggestion how to add “one way” to work together with “return trip” to existing or you can add this feature especially for me with cost ?
2. Can i add more seat type “Infant” ?
Best regards
Hello,
Currently, theme does not yet support these functions you want. If use theme, you need to customize code in theme to create them.
Thank you.
Hi, can I customize the theme search to something like in this site https://www.travelrepublic.co.uk/
Hello,
To change layout or function in theme, you need to customize code in theme theme.
Thank you.
Hi sorry for disturbing you again can we add any payment gateway from woocommerce like i i am from and i want to integrate instamojo will youbnb please check this so that i can buy this
2. Do you have sticky menu option in this theme for mobile and desktops?
3. Cant you add a option like if we have a package of $10 for a day for 1 adult person when we will add more it will show total amount before going to checkout
Hello,
1. If you use Woocommerce booking method, you can refer list of the plugins payment gateway we have tested with theme below:
+ WooCommerce PayPal Express Checkout
+ WooCommerce Stripe Payment Gateway
+ Stripe Payment Gateway for WooCommerce
+ YITH WooCommerce Stripe
+ Stripe Payment Gateway WooCommerce Addon
+ Authorize.net Payment Gateway For WooCommerce
+ WooCommerce Braintree Payment Gateway
2. Theme does not yet support the sticky menu option with Modern layout version.
3. If you mean is Extra service option, theme has supported it.
Thank you.
please is it possible to change the /night booking to something like /month booking, and how can i do it? thanks
Hello,
Currently, theme does not yet support this function. To do it, you need to customize code in theme.
Thank you.
please help me why it is happening like this – Warning: Error while sending QUERY packet. PID=8886 in /home/awintrav/public_html/pearlofasiatours/wp-includes/wp-db.php on line 1924
Hello,
Please create ticket on our support system and provide for us URL of this ticket so we can check for you.
Thank you.
