12000 comments found.
Hi,
Does your theme supports mapbox?
Thanks
Hi Equalitygr,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Currently Mapbox is only for changing to different map styling.
Please give us previous buyers an answer as to why one cannot log in from Mobile X ??
It makes no sense whatsoever to have Mobile X if you cannot log in or confirm listing.
Hi LSM38,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
You should be able to login from mobile. Please open a support ticket if you are running into issues with login as the team will need to investigate.
Hi,
My site has a problem with tag listing. The tahs i added appear on entire listing page. For example;
https://www.inyurt.com/istanbul-ozel-kiz-yurtlari and https://www.inyurt.com/istanbul-ozel-erkek-ogrenci-yurtlari/These two listing pages should have different lists, all the same.
When i added tags to different listing pages, all added tags appear on all listing pages. İ just eant the tahs i add to appear on their listing page.
Hello yalmac,
Sorry to hear your having any issues with the theme. Support is provided via the support tickets here for best assistance.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more helpful information.
Can’t seem to save anything: Problem with action…
Hello fusiondesigner,
Sorry to hear your having any issues with the theme. Support is provided via the support tickets here for best assistance.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more helpful information.
Announcement is misspelled in the pricing plan. Its spelled as “Announcment”.
Thank you.
I think listing pro is best ever. i never seen before like this directory theme Thank you so much for developing this theme. i already worked on listing pro theme i did not face any issue with them. Thanks and regards
Hi mdfahim,
Thanks a lot for finding time to leave us this comment. We are trying our best to make your job easier.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I am not able to Activate theme I am putting correct purchased code 
please help me it’s say Invalid license key
Hi roh7895it,
We can help you in activating the theme please open a ticket at our help desk https://help.listingprowp.com share your site URL with WP Login details there our team will activate the theme for you.
Hi roh7895it,
I am sorry that you are having a problem with activating the theme. Could you please visit https://listingprowp.com/support/ to test the code, and make sure there are no blank spaces at the end?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I want single search form like this http://prntscr.com/ob00sg How can I do so??
Hello roh7895it,
You can see details about search settings here.
If you’re still in need of assistance please reach out to our support team by submitting a Support Ticket they will be happy to assist you.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hello! I’m using listing categories shortcode in the homepage. What’s the order of the categories? Because it seems random. Is possible give an alphabetical order? Thank you.
Sara
Hi frankensteinsrl,
Yes its possible to have alphabetical order with some small adjustment in the code files, you can open a ticket to our support team by accessing url here https://help.listingprowp.com/Our Team will do it for you.
Thank you.
I went to one of your Knowledge-Base pages and the images don’t show. I think it’s due to broken links. Refer to this page: http://docs.listingprowp.com/knowledgebase/how-to-use-google-adsense-on-listingpro/ I do hope you’ll fix this issue. thanks!
Hello simonxya,
Sorry to hear you had any troubles viewing the article. I’ve just tested it and it’s working for me. Can you please try again or possibly a different browser?
https://snag.gy/7T1jtY.jpg
Regards,
Scott from Cridio
Sales Team Guru
Hello,
We have a problem with version 1.2.14. We have the website hosted on Siteground and when we try to access the homepage sometimes the error 504 is presented. After an extensive analysis, we can not detect the origin of the problem, we only know that there is a running CGI script that gives timeout. Can you help?
Hi SAMSYS,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Are you using 1.2 bcoz the the latest version is 2.0.14.1 what version are you using can you double check.
Very cool work and want to buy. But I want to convert the template into Arabic. Rtl Do you help me with that. Greetings.
Hi Hmgi,
Our team is reviewing your comment. Please kindly bear with us.
While you wait for a response we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.
For More PRE-SALE Resources Please Click Here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Hmgi,
Sorry for the delay. At moment, the theme does not come with RTL and as for language you’d need to add the plugin Loco Translate.
Please reach out to the custom editors for a Free Quote to see what options they can provide and they offer very affordable prices.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hi Hmgi,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Here’s an example of what others were able to do amaken.ps
Thanks!
hello
1- when the subscribers add a logo, where is going (appear)?
2- on the menu (restaurant) when you dont put image a pink box appear but if you put a image none appear
Hi yfrederik,
Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello yfrederik,
The main search results will show featured image that the listing has. In order for the logo to show, you’d need to change the search result layout to listing style 3 it will show the logo of the business along with the name of business.
Pink box is default image you can change that to what you want as a default image, as for not showing it’s cause it’s not setup to show same as above.
If you want the logo to show on other layouts, it would require a little custom editing. You can reach out the the custom editors for a Free Quote.:
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hello, I wish to use this theme in an India based directory website. So all transactions will be in Indian Rupees (INR). Does this theme checkout system support transactions in INR? PayPal doesn’t support INR yet. Is there any alternate way we can use INR as the primary currency for checkout?
Hi neo4evr,
Our team is reviewing your comment. Please kindly bear with us.
While you wait for a response we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.
For More PRE-SALE Resources Please Click Here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello neo4evr,
Sorry for the delay. As it is out of the box, ListingPro already has the following payment gateways integrated, Paypal (Express), Stripe, and 2Checkout. If you like to integrate with any other payment gateways, we provide a developer-friendly payment hooks plugin that will save time for a WordPress developer. Once purchased, you’d then want to reach out to our support team for more details.
Depending on your specifics you might also want to get a Free Quote from the custom editors if you need developer to modify things for you.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hi neo4evr,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there!!!
We want to inform you that we have just launched a Payment Gateway for India – RazorPay and now you can monetize your directory with ListingPro.
Get Razorpay for 75% Off for limited time!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayU payment gateway FOR FREE!!
https://listingprowp.com/downloads/payu-india/
Best Regards,
Natyra from Cridio
Customer Success Ninja
HI. While importing (all import) there is a field for Plan ID. I have to plans free and premium but I can’t see anywhere ID of the plan…? How can i get plan id?
Hi inPROJECT,
Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello inPROJECT,
Sorry to hear you’re having any issues with the importing. If you still need assistance with this please submit a Support Ticket and our team will help you get this figured out 
Best Regards,
Scott from Cridio
Sales Team Guru
recently i reinstall listingpro theme for fresh website designing on same domain. but when i enter the purchase code that i have earlier its saying invalid purchase code. do i have to buy again?
Hello DrunkenBoss,
Please open a ticket at our helpdesk we will help you to activate the theme licence. https://help.listingprowp.comPlease share the login and purchase key via our profile page. https://themeforest.net/user/cridiostudio
Hi , i have some problems with the feature, they dont show me when i will add a new listing. I try all. But when i add a listing like a customer than show me the features to select. But when i make a new listing like a admin than i cant select it. at the listing after bussniess logo its finish , nothing come more.
Sorry to hear you’re having issues with theme, let’s get you fixed up!
Support is only via Support Tickets, here we are not tech so much as they are 
Listingpro is it compatible with wordpress 5.2.x?
Hi gogolevmiroslav,
Yes ListingPro is compatible with latest WordPress version. If you run into any issue please open a support ticket.
Click Here To Visit Our PRE-SALE Resources
Best Regards,
Sam from Cridio
Customer Success Samurai
Hi, how do I get events achive link? I only see event single page
Hello Macbethanen,
Archive Events Yes events page can be created using WP Bakery Page Builder element “events” which will show all active events on the page.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
A couple of things. I cannot find anywhere in the documentation about ‘de-activation’ for use on another site, incase I decided I wanted to change the site I was using my one license on. Second, I saw this listed nowhere on the sales page that I would need to purchase “WPBakery Page Builder”, which would cost me another $45 per year. Bringing the purchase price from $69, plus another $45, for a total $114. I would have to say that this is misleading to people thinking that they are purchasing an “all in one” plugin. Just know that before you purchase, that this is NOT an “all in one” purchase. I just can’t stand it when developers do this to consumers—I wish they would just lay it all out there at the top of the sales page.
Hello Kimbernette,
Certainly some confusion here and rest assured we’re certainly not trying to mislead anyone and we’re more than happy to assist you in get things sorted out.
1. License is / website domain name so if you want to use the theme on another site (different domain) then yes, that needs it’s own license. You of course can use same license if your moving to a different domain.
You can see details about licenses here.
2. WP Bakery is included with our theme, there’s no need to purchase it. If your copy needs updated it will be included with the next theme update. If you in need of assistance please reach out to our support team by submitting a Support Ticket they will be happy to assist you.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
And, here’s more information on the WP Bakery for your review.
Ok, thanks for the clarification on the WP Bakery. Regarding the licensing, are you saying that I do not need to de-activate the license from one domain, I only need to uninstall it from the site I am no longer using?
Sure more than happy to assist.
Yes, simply remove it and then activate the new site with the same license.
Yes, what Scott said is true for now but this will change in the near future. Thanks!
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