423 comments found.
RTL Support ?
Hello,
Thank you for taking interest in our theme.
Unfortunately the theme does not support RTL.
Support
Elated Portfolio part of
Qode Interactive
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Just want to check if the courses page content is managed through the WP LMS or standard Post content using VC? Thanks.
Hello,
Thank you for taking interest in this theme.
As you can see in the following screenshot → http://postimg.cc/8FRcmmwn you can use WP Bakery page builder to alter content within Description tab of some Course → http://postimg.cc/LhfCBYMg But you need to set some desired options within Elated Course setting as well →
You can enable WP Bakery PB for Courses in WP Bakery PB settings → Role Manager → http://postimg.cc/21Tn7m6Z
Support
Elated Portfolio part of
Qode Interactive
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Thanks!
You’re welcome.
Hey, why is there a grey field next to the photo on the Single-Event-Page: https://academist.elated-themes.com/event/networking-day/
And how is it possible to change the color of the pink stroke between title and text on the same page?
Hello,
Thanks for writing in.
1. As you can see in the following screenshot → http://postimg.cc/XGd4Kj8K Google maps should be showing there, but it seems like there is some temporary issue with Google Maps API key on our demo site (Google maps no longer free), so that this map cannot be shown. Anyhow, on your side Google maps will be working just fine with valid Google maps api key. https://cloud.google.com/maps-platform/pricing/
Issues with Google Map is usually due to API Key missing or it needs to be recreated.
You need to create new API Key as described here: https://www.latecnosfera.com/2016/06/google-maps-api-error-missing-keymap-error-solved.htmlAfter you have done this, you just need to paste the API key into Theme Options > General > Google Maps API Key field.
2. Just go to alter that page → navigate to Separator element → and then in Separator settings → Design Options youcan choose desired border color → http://postimg.cc/TymwdMss
Support
Elated Portfolio part of
Qode Interactive
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Hi, interested in buying the theme. Does the theme have the ability to time limit access to courses with woocommerce, for example selling an individual course with either 4, 6 or 12 week access?
Hello,
Thanks for taking interest in this theme.
Unfortunately, the native design options do not provide such a feature.
Support
Elated Portfolio part of
Qode Interactive
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Hi, I’m thinking of buying the theme, but I have a few questions.
1. I want to use it for a structure that serves as an offline course. Is it possible to buy more than one course at the same time?
2. For example if you want to sell the same training at different dates and times within a course; UX Training training, 14.07.2019 12:00 16:00 – Purchase 14.07.2019 18:00 – 20:00 – Purchase 17.07.2019 18:00 – 20:00 – Purchase
Is it possible to purchase the same training on different dates like? (Without entering separate course content for each)
3. Can there be paid / free purchases at the events?
I hope I could tell my expectations. thanks in advance for your reply
Hello,
Thank you taking interest in our theme.
1. As you can see in the following screenshot → http://postimg.cc/1gLdH822 you can puchase you can purchase desired number of courses. Unfortunately, there is no predefined option for offline courses, because you access your courses through website → user dashboard → https://academist.elated-themes.com/user-dashboard
You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials:
Username: test Password: test
2. The native design options do not provide such a feature. You can create a new course for different dates.
3. Please note that only courses can be purchased, but that option doesn’t exist within Events settings.
Please let us know if there is anything else we can help you with.
Support
Elated Portfolio part of
Qode Interactive
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Hey, how can I change the currency symbol “£” to “€” in the Academist Courses?
Hello,
Thanks for writing in.
Please note that this theme is based on WooCommerce, so you can change currency through WooCommerce → Settings → Currency Options → http://postimg.cc/PLGYLLXx
Support
Elated Portfolio part of
Qode Interactive
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Perfect thank you!
Two more questions: - How can I change the language from english to german in Academist Courses on buttons like “Apply now,” or titles like “Description”, “Curriculum” “Reviews”, “Members”, “Forum” or “Duration”, “Lectures”, “Quizzes”? - Second: How can I add icons like Mail, Phone, etc. in “Social Link” when editing Instructors?
Thank you!
Hello again,
1. Theme labels can be changed or translated to your language with poedit software which is native wordpress way – following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners
2. As you can see in the following screenshots, you can add/remove desired icons within Academist Instructor → Elated Instructor info settings → and then choose desired Icon package and icon → http://postimg.cc/grZb9D4Q There is a lot of icons, so you can try to find some appropriate icon.
Screenshot 2 → http://postimg.cc/LYmgd5F0
Support
Elated Portfolio part of
Qode Interactive
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Amazing. You saved my project 
Thank you!
You’re welcome. 
Sorry one more question: How can I change the colour of the underlining in the header?
Hello again,
Try to add this custom css in Appearance → Customize → Additional css field →
.eltdf-main-menu>ul>li>a .item_text:before {
border-bottom: solid 2px #00c1cf;
}.eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before {
border-bottom: solid 2px #00c1cf;
}
Support
Elated Portfolio part of
Qode Interactive
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Thanks, now same question for changing color in Woocommerce? How does it work? Why is there no possibility to change the highlight color at once?
And why is there no map shown: https://academist.elated-themes.com/event/design-day/
Hello,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi, I’m thinking of buying the theme, but I have a few questions.
1. I want to use it for a structure that serves as an offline course. Is it possible to buy more than one course at the same time?
2. For example if you want to sell the same training at different dates and times within a course; UX Training training, 14.07.2019 12:00 16:00 – Purchase 14.07.2019 18:00 – 20:00 – Purchase 17.07.2019 18:00 – 20:00 – Purchase
Is it possible to purchase the same training on different dates like? (Without entering separate course content for each)
3. Can there be paid / free purchases at the events?
I hope I could tell my expectations. thanks in advance for your reply
Hello,
Thank you taking interest in our theme.
1. As you can see in the following screenshot → http://postimg.cc/1gLdH822 you can puchase you can purchase desired number of courses. Unfortunately, there is no predefined option for offline courses, because you access your courses through website → user dashboard → https://academist.elated-themes.com/user-dashboard
You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials:
Username: test Password: test
2. The native design options do not provide such a feature.
3. Please note that only courses can be purchased, but that option doesn’t exist within Events settings.
Please let us know if there is anything else we can help you with.
Support
Elated Portfolio part of
Qode Interactive
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Dear Support-Team,
the icon next to the submenu (left) will not be displayed or displayed incorrectly. Unfortunately, I can not select anything in the backend (see pictures). What can this be?
Looking forward to feedback! greetings, Steven
Hello Steven,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi an information:
Is it possible to create a directory for teachers as well as for courses?
Thanks – Fabio
Hello Fabio,
Thank you for taking interest in our theme.
There’s no directory for teachers as it is for courses, but there’s a teacher page that displays assigned courses and teacher’s curriculum – https://academist.elated-themes.com/instructor/scott-brown/
Support
Elated Portfolio part of
Qode Interactive
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Can I set the course to be private? This course will only be displayed when the user logs in.
Hello,
Thanks for taking interest in this theme.
More about our LMS system (courses and lessons) you can find within our online documentation here → https://academist.elated-themes.com/documentation/#!/lms
Please note that you can set for any course or lesson whether it will be free or not → http://postimg.cc/bGSRYWFT
Support
Elated Portfolio part of
Qode Interactive
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I just tried updating the theme to the latest version and the site went down. Checking the error logs shows the message PHP Fatal error: Class ‘AcademistElatedClassWidget’ not found in ….../public_html/wp-content/plugins/academist-lms/widgets/course-categories-widget/course-categories.php on line 3
This just took over an hour wondering what went wrong.
Hello,
Thanks for writing in.
Please make sure that you’ve installed the latest version of required plugins as well.
So you can download a fresh copy of this theme and then install it. Then re-install all required plugins. You can follow the instructions from this article on how to update / re-install a theme → https://elated.ticksy.com//article/14314
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://elated.ticksy.com
Support
Elated Portfolio part of
Qode Interactive
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Still unable to upgrade the theme. Same error (PHP Fatal error: Class ‘AcademistElatedClassWidget’ not found)
Hello,
We see that your account doesn’t have active support license. But since this might be the issue with compatibility we will take a closer look.
Please send an email to support[at]elated-themes.com and include your site URL with wp-admin access and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Thank you. We have resolved the issue. Manually updated the academist-core plugin before updating the theme.
You’re welcome. We are glad to hear you managed to solve it.
hello! Is it possible to have a calendar of the courses like the one you have for events? In the course’s page is it possible to have some options to choose (dates) like here: https://www.silaq.com/formazione-in-aula/dlspp-medio-rischio ? thanks
Hello,
Thank you for taking interest in Academist theme.
The native design options do not provide such a feature. That can be done with some custom coding.
As you can see in the following screenshot, you can set Course duration, Course Duration Parameter, Maximum Students, Number of Re-Takes etc. → http://postimg.cc/BX5xrRZF
Support
Elated Portfolio part of
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Hi. I’m having problems with the Academist Core Plugin. Yesterday, my page editor stayed in white, I can’t edit nothing of these, just looked the code html. Even I didn’t see the WPBakery Page Builder. But If I disabling the Academist Core plugin, evrything solve it, but doing it, deactivates most of the template’s functions. I’m working with WordPress 5.1.1. If I upgrade to the most recent version, could everything I have done be deleted? Also, WPBakery Page Builder asks me to update, but I can’t do it. Please, help me.
Hello,
Thanks for writing in.
Please make sure that you’ve installed the latest version of Academist theme and all required plugins (Academist Core, WP Bakery Page Builder…).
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://elated.ticksy.com
Support
Elated Portfolio part of
Qode Interactive
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Hello, We have a problem qith your theme with the testimonials slide, we need to have a slow speed because is very fast and the users cant read the total of the text. So we ask you to give us a clue where to change the speed slide please. We just change the file where the speed is but it dosen’t make any change. So we dont know were to change it and make it work. Thankyou and we wait for your feeed back.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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The main color doesn’t change elements inside such as Price and Tabs. The pink was a headache. Had to change them from stylesheets inside academist-lms plugin and others. The code should be synced with the main color. Please improve.
Hello,
Thank you for reaching us!
Besides ”First Main Color” option that will change the majority of colors on your page, each element has it’s own color adjustment for fine tuning.
We’re here in case there’s anything else.
If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.
Best regards,
Elated
Hi guys, any news on the 0/5 glitch yet? About 2 weeks ago were told to keep an eye on this page for news when this would be fixed. Cheers.
Hello,
May we ask you to open a ticket at https://elated.ticksy.com/ and to include your website URL with wp-admin access so our agent could check this issue with you. Thank you in advance.
Best, Elated
We’ve been through a support ticket exchange already. You specifically told us to keep an eye on this ThemeForest page.
Thanks. Our agent answered you here https://elated.ticksy.com//ticket/2043871/
Best, Elated
Hello,
Please, reach our support team at https://elated.ticksy.com and include your website URL with wp-admin access and our agent will check this closer.
Best, Elated
I installed LMS plugin and my site narrowed and I need it full width, can you tell me how to fix it?
Hello,
Please note that you need to install all required plugins after installing Academist theme.
You can take a look at our documentation here → https://academist.elated-themes.com/documentation/ perhaps that can be helpful for you.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://select.ticksy.com
Thanks & Regards,
Elated
Thank you, I solved this problem.
One more question, how to turn off apply now button in Academist courses page and how to turn off or change money to euro ?
You are welcome. Glad to hear this. Please, open a ticket at https://elated.ticksy.com/ and include your website URL with wp-admin access and our agent will assist you there.
best, Elated
Hey Guys, I am trying to find a theme will allow me to create a user dashboard with lesson grid (not course grid, because we will only be having one course). Do you think this is achievable? Trying to avoid much customization. Also is there auto course progression? Thanks
Hello,
Thank you for taking interest in our theme!
1. Please note that you can see all purchased courses within your User Dashboard → http://postimg.cc/8JhD4WBP and you will be able to see all lessons within some course in Single Course page → Curriculum tab → http://postimg.cc/w3QF8vwt
If you want to customize User dashboard page, that can be done only with some custom coding.
2. You can follow course progression within any singe course page → http://postimg.cc/dDhQgks6
You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials: Username: test Password: test
Thanks & Regards,
Elated
We have paid for renewed support here on Envato but your ticket system STILL says our support has expired.
We cannot submit a support ticket.
Help.
Ok, it seems to be working now. Took about 10 minutes. We have submitted a ticket. All we want is for our demo import to look exactly like your demo. It doesn’t!
Hello,
Thanks for writing in.
We have located your ticket #2042394 on our support forum. One of our support agents will answer your ticket as soon as possible.
Please continue the conversation on the ticket.
Thanks & Regards,
Elated
