12005 comments found.
Hello, I’ve encountered problems with regards to receiving emails from wordpress. This happens if I want to change email of any of the users registered for my website. It also happens when registering users to the website. They don’t receive any verification email. (Yes I’ve tried 10 different emails) This doesn’t happen to any other website of mine, so what could the reason be?
Update: my webserver had without my knowledge blocked emails from coming out of my website. I’ve installed recaptcha and hope for the best.
Hi Magnus347,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi ListingPro, I have purchased the product 3 months ago and i’m trying now to install it on my website but it show time expired. in this cas what should i do?
Hi Hugueson1,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please kindly head over to our help desk and provide your site login details and our team will help activate.
Sam from Cridio
Customer Success Samurai
Bought your theme in August last year. Now finally getting to use it. My purchase code won’t save in the backend. I can’t access your support section unless I pay $50. Would you be able to help please.
Hi cloudhigh,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello cloudhigh,
I’ve replied via email, please check and we’ll help you directly as we not put purchase codes here etc.
Best Regards,
Scott from Cridio
Sales Team Guru
Hi Scott, Thank you for your reply.
1. I can’t access support tickets as my support has expired? Am I missing something? 2. Can you please confirm that a licence issue (not being able to save it in the backend) requires a support ticket and therefore requires purchase of extended support.
Hello,
Thank you for choosing our theme, sorry to hear your having any issues getting it activate.
Please reach out to our support for assistance as it’s only via Support Tickets / Envato terms.
— Best Regards, Scott from Cridio Sales Team Ninja
Hi, sorry for the delay. Recently Envato updated their api with regards to activation. Please kindly provide your login details to your website in the email and we will activate it for you. Thanks!
Hello
1) How can i create deals (i cant find this column at wordpress admin console).
2) How can i list only deals on the top page?
Thank u
Hello gogolevmiroslav,
You have responded about these queries on the ticket which you have open, Please check it.
Thank you.
I’m encountering some difficulties with some Thema settings. One is the hours of operation. I did what was directed at the link: https://docs.listingprowp.com/knowledgebase/how-business-hours-work/ my support ended 6 days ago. I had personal problems and I could not solve this situation. Is it possible to help me? I had already questioned this on the support, but it was not resolved. It really is something I need.
Obrigado, já consegui resolver.
Hello alanaguiar92,
I have personally checked your ticket history, you have created 2 tickets and both queries were resolved and in the end you left the message to close up those tickets as those were resolved. No unresolved query was left over the ticket,
I am glad to know that your query has been resolved. If you want any support regarding business hours query you can left a message here I will reopen your ticket for this topic only.
Thank you.
Hi,
Does your theme supports mapbox?
Thanks
Hi Equalitygr,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Currently Mapbox is only for changing to different map styling.
Please give us previous buyers an answer as to why one cannot log in from Mobile X ??
It makes no sense whatsoever to have Mobile X if you cannot log in or confirm listing.
Hi LSM38,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
You should be able to login from mobile. Please open a support ticket if you are running into issues with login as the team will need to investigate.
Hi,
My site has a problem with tag listing. The tahs i added appear on entire listing page. For example;
https://www.inyurt.com/istanbul-ozel-kiz-yurtlari and https://www.inyurt.com/istanbul-ozel-erkek-ogrenci-yurtlari/These two listing pages should have different lists, all the same.
When i added tags to different listing pages, all added tags appear on all listing pages. İ just eant the tahs i add to appear on their listing page.
Hello yalmac,
Sorry to hear your having any issues with the theme. Support is provided via the support tickets here for best assistance.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more helpful information.
Can’t seem to save anything: Problem with action…
Hello fusiondesigner,
Sorry to hear your having any issues with the theme. Support is provided via the support tickets here for best assistance.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more helpful information.
Announcement is misspelled in the pricing plan. Its spelled as “Announcment”.
Thank you.
I think listing pro is best ever. i never seen before like this directory theme Thank you so much for developing this theme. i already worked on listing pro theme i did not face any issue with them. Thanks and regards
Hi mdfahim,
Thanks a lot for finding time to leave us this comment. We are trying our best to make your job easier.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I am not able to Activate theme I am putting correct purchased code 
please help me it’s say Invalid license key
Hi roh7895it,
We can help you in activating the theme please open a ticket at our help desk https://help.listingprowp.com share your site URL with WP Login details there our team will activate the theme for you.
Hi roh7895it,
I am sorry that you are having a problem with activating the theme. Could you please visit https://listingprowp.com/support/ to test the code, and make sure there are no blank spaces at the end?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I want single search form like this http://prntscr.com/ob00sg How can I do so??
Hello roh7895it,
You can see details about search settings here.
If you’re still in need of assistance please reach out to our support team by submitting a Support Ticket they will be happy to assist you.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hello! I’m using listing categories shortcode in the homepage. What’s the order of the categories? Because it seems random. Is possible give an alphabetical order? Thank you.
Sara
Hi frankensteinsrl,
Yes its possible to have alphabetical order with some small adjustment in the code files, you can open a ticket to our support team by accessing url here https://help.listingprowp.com/Our Team will do it for you.
Thank you.
I went to one of your Knowledge-Base pages and the images don’t show. I think it’s due to broken links. Refer to this page: http://docs.listingprowp.com/knowledgebase/how-to-use-google-adsense-on-listingpro/ I do hope you’ll fix this issue. thanks!
Hello simonxya,
Sorry to hear you had any troubles viewing the article. I’ve just tested it and it’s working for me. Can you please try again or possibly a different browser?
https://snag.gy/7T1jtY.jpg
Regards,
Scott from Cridio
Sales Team Guru
Hello,
We have a problem with version 1.2.14. We have the website hosted on Siteground and when we try to access the homepage sometimes the error 504 is presented. After an extensive analysis, we can not detect the origin of the problem, we only know that there is a running CGI script that gives timeout. Can you help?
Hi SAMSYS,
Our team is reviewing your comment. Please kindly bear with us.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Are you using 1.2 bcoz the the latest version is 2.0.14.1 what version are you using can you double check.
Very cool work and want to buy. But I want to convert the template into Arabic. Rtl Do you help me with that. Greetings.
Hi Hmgi,
Our team is reviewing your comment. Please kindly bear with us.
While you wait for a response we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.
For More PRE-SALE Resources Please Click Here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Hmgi,
Sorry for the delay. At moment, the theme does not come with RTL and as for language you’d need to add the plugin Loco Translate.
Please reach out to the custom editors for a Free Quote to see what options they can provide and they offer very affordable prices.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hi Hmgi,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Here’s an example of what others were able to do amaken.ps
Thanks!
hello
1- when the subscribers add a logo, where is going (appear)?
2- on the menu (restaurant) when you dont put image a pink box appear but if you put a image none appear
Hi yfrederik,
Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello yfrederik,
The main search results will show featured image that the listing has. In order for the logo to show, you’d need to change the search result layout to listing style 3 it will show the logo of the business along with the name of business.
Pink box is default image you can change that to what you want as a default image, as for not showing it’s cause it’s not setup to show same as above.
If you want the logo to show on other layouts, it would require a little custom editing. You can reach out the the custom editors for a Free Quote.:
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hello, I wish to use this theme in an India based directory website. So all transactions will be in Indian Rupees (INR). Does this theme checkout system support transactions in INR? PayPal doesn’t support INR yet. Is there any alternate way we can use INR as the primary currency for checkout?
Hi neo4evr,
Our team is reviewing your comment. Please kindly bear with us.
While you wait for a response we highly recommend you to visit our PRE-SALE resources page to find FAQs, Live-Demos, Real-Examples, Testimonials and more.
For More PRE-SALE Resources Please Click Here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello neo4evr,
Sorry for the delay. As it is out of the box, ListingPro already has the following payment gateways integrated, Paypal (Express), Stripe, and 2Checkout. If you like to integrate with any other payment gateways, we provide a developer-friendly payment hooks plugin that will save time for a WordPress developer. Once purchased, you’d then want to reach out to our support team for more details.
Depending on your specifics you might also want to get a Free Quote from the custom editors if you need developer to modify things for you.
Best Regards,
Scott from Cridio
Sales Team Guru
Please visit our Support Center for more information.
Hi neo4evr,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey there!!!
We want to inform you that we have just launched a Payment Gateway for India – RazorPay and now you can monetize your directory with ListingPro.
Get Razorpay for 75% Off for limited time!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayU payment gateway FOR FREE!!
https://listingprowp.com/downloads/payu-india/
Best Regards,
Natyra from Cridio
Customer Success Ninja
HI. While importing (all import) there is a field for Plan ID. I have to plans free and premium but I can’t see anywhere ID of the plan…? How can i get plan id?
Hi inPROJECT,
Our team is reviewing your comment. Please kindly bear with us. For technical support please always open a support ticket as it may need further investigation and login details.
Click Here To Visit Our POST-SALE Resources Page
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello inPROJECT,
Sorry to hear you’re having any issues with the importing. If you still need assistance with this please submit a Support Ticket and our team will help you get this figured out 
Best Regards,
Scott from Cridio
Sales Team Guru
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