13534 comments found.
Hi ThimPress support team, your last version have an issue with search order. So i want back to old version. How to download old version (4.0.2)? Thank you!
Hi toolmkt,
I have checked and didn’t see the issue. Let me help you check it first. Just email me to edusupport@thimpress.com with subject “toolmkt – Eduma Support”.
Your support time is expired, please consider renewing 
Hi, when I create a new lesson and I add it to a course, the lesson title is displayed as an h3. Why no h1? This is terrible for SEO and that would totally prevent me from using the template.
Just give me the name of the file and the line I should change please (I already have a child theme) and if here is any pb changing this (like if there is another hidden h1 in lesson pages, etc.)
Hi pierregird,
The H1 is using for the course title, you should use only 1 H1 tag in each page. That’s best for SEO.
But it’s okay, if you want all lesson title with H1, I can help you out
Just send me a request to edusupport@thimpress.com with subject “pierregird – Eduma Support”, I will help you set it up.
Your support is expired, please consider renewing 
Hello,
Thanks for your answer but I need to make sure of some things. When I export all HTML code from a lesson page, there is no h1 to be found anywhere. Are you sure we are using the course name as h1 title for every lesson? And if you are really sure about that then why? That would make no sense to have tenths of pages sharing the same h1.
Hi pierregird,
Let’s send me a request to edusupport@thimpress.com with subject “pierregird – Eduma Support”, I will help you set it up
Hello! I have noticed that the WP Bakery is a very old version.
If I buy a WP Bakery license and update it, will my site CCS be broken?
Hi FedeMordkowicz,
Let me check your current system first
Just email me to edusupport@thimpress.com with subject “FedeMordkowicz – Eduma Support”.
Your support time is expired, please renew
But please, answer mi question.
Hi FedeMordkowicz,
Of course we will. We will need to discuss more via the email so just send me a request to edusupport@thimpress.com with subject “FedeMordkowicz – Eduma Support”.
Hello, the site will be in Turkish, English and Arabic. Is this possible or not using a plugin in your theme?
Hi yusaa,
We not have that feature by default. You will need a plugin for Multilingual site. Please check Polylang or WPML.
Is polylang compatible with the theme? Because wpml is paid.
Hi yusaa,
Yes
Can you please send me the PSD by email?
Hi zmeeed,
Of course
Please send me a request to edusupport@thimpress.com with subject “zmeeed – Eduma Support”. Don’t forget to attach the theme purchase code so I can verify your license too
Curious how Eduma – Education WP is being used globally?
Check our real Education WP customer’s website
Check out these amazing Education WP WordPress LMS’s sites from many schools and institutions around the world:
- Centro Aleman Queretaro – Online Course for Learning German http://centroaleman.mx/
- Scholarship Council – Empower future generations (in United Kingdom) https://scholarshipcouncil.com/
- Math Genius – Brain Development Program http://mathgenius.pk/
- Cannon Hill – Girls School: Offering a unique opportunity to study A-levels (in United Kingdom) http://cannonhillgls.org.uk/
- Queens Elite Academy – De Parvis Grandis Acervus Erit http://queenscanada.com/
- Banded Kestrel Academy – Academy Of Science Engineering Aviation http://bkaseam.com/
- Ser de Luz – Tu major vida possible http://serdeluz.online/wordpress/
- IT Online Hub – Oracle Fusion Middleware Training (in India) http://itonlinehub.com/
- LerenLeren – Helping Children with Dyslexia (in Netherlands) https://www.lerenlerenonline.nl/
- University of Kufa – One of largest Iraqi universities (in Iraq) http://www.uokufa.edu.iq/
- SMSF Advisers – Learn how to master SMSFs – an introduction course (in Australia) https://www.smsf101.com.au/
- And more than 14,000 beautiful website of online schools and institutions…
SiteOrigin Page Builder Is Supported
WPBakery Page Builder Is Supported
And Now Elementor Page Builder Is Available
Dear Huyen,
Can you please tell me the status of customization for my website lifepositive.training. It has been three days without any update while you said it will take 2 two days. I can not talk to you via forum now as my product support ended yesterday.
Please reply here or at my email.
Regards Gaurav
Hi designbygaurav,
Our team will get back to you shortly. I have checked and seem you want 1 more request, the team will find a solution for you
i send you an email about your bugs with mega menu ?
Hi GBSS,
Our team is gonna check your case
Hi GBSS,
Sorry I didn’t see your request (not in spam folder too). Can you resend to edusupport@thimpress.com with subject “GBSS – Eduma Support”.
Hello ,
I resend you the email , you can check right now .
Hi GBSS,
Checking…
No response from you , i send you all ready the access for the website
Hi GBSS,
Our team is checking again.
Hi,
Thanks for building this amazing theme.
I’ve got a problem regarding the body color. When adding a photo as background image, the body turns back to white again in boxed mode. Can you help me out please?
Thanks in advance, Jelmer
Hi Jelmer,
Just send me a request to edusupport@thimpress.com with subject “SignalsBy_com – Eduma Support” then I will help you out
Hi. Thanks for the great effort in the theme. I have a problem. After installing the theme and import the content, the homepage appears like this
http://abc.rawabte.com/ https://drive.google.com/open?id=1-9aq1Lvvf4byce0YkBZ8CttIYcwIHkjzThanks in advance
Hi ma_vip4,
Sorry to hear that. Look like a RTL issue. I will need to check your site more carefully. Can you send me a request to edusupport@thimpress.com with subject “ma_vip4 – Eduma Support”?
Thanks, i sent you
Hi ma_vip4,
Our team is gonna check your case.
Excuse me, i still have the problem
i transfer the site to the client domain which is http://smartminds.sa and you can login with the same account i the email
Hi ma_vip4,
Got it
Good, but still i have the same problem when changing site lang to Arabic event i enable slider revo RTL layout
Hi ma_vip4,
Our team is checking.
Hello the new update of the plugin Revolution Slider has changed the settings of the new demo version Edtech of you. No more color overlay, shifted text.
Is an update coming from you?
Thanks for the support!
Hi bulls_shark,
Thanks for the report. Our team is checking the plugin update. Meanwhile, please send us an email to edusupport@thimpress.com with subject “bulls_shark – Eduma Support”, we may “fix” it for you first
Hello, I have sent you an e-mail as requested. Since the update of Revolutuion Sliders to 6.01 to 6.0.4, the design is no longer correct in the Kindergarten Demo Slider and the Etdch Demo Slider.
Cache was deleted several times without success, uploading an older version of the slider resulted in a display error.
Hope for a quick fix.
Thanks Raphael
Hi Raphael,
Our team is gonna check your case.
Fastest for Support. Updating new features constantly. Best theme about online learning
Thanks Ken Nguyen
Hi tampm,
Hope you like the theme and review it 5 star here http://themeforest.net/downloads#item-14058034
Cheers!
Congratulations, great job! Pre-purchase question:
First the most important: What are the recommendations to avoid piracy and How to ensure that a user does not share their credentials with another person?
1) Quizzes 1.1. Can they be defined to be answered obligatorily before moving on to the next level? 1.2. At the end of the test, can you list the questions and answers? 1.3. Can you hide “skip” button? 1.4. Can the “Complete” button be displayed only at the end of the question?
2) Videos 2.1. How to protect the videos to avoid illegal download? 2.2. Vimeo charges, but Youtbe is free, with Youtube I can have privacy just like Vimeo?
3) Lessons 3.1. Is it possible to create a lesson that is via webinar or live session with the instructor? Some demo? 3.2. Can I create some “free” lessons where you can enter without registration?
4) Additional consultations: 4.1. To the course grids you can add a button like “Join” it is not enough for users to click on the image to enter and see the details of the course. 4.2. How webinar works online 4.3. I have to pay to use Paid Membership Pro? 4.4. Can I add / remove questions in the registry? For example, I want to add a field on “category of interest” and after registration redirect it to the page where the category previously selected by the new user is. 4.5. Can a student / instructor upload documents as PDF in his control panel? 4.6. Finally, you have a demo user of student and instructor to review all the functionalities and evaluate if it meets my expectations.
Can I set the course to be private? This course will only be displayed when the user logs in.
Hi Raifeel,
I can help you with that
Each user has a different level, and the course will show or hide according to that level.
it work?
Hi Raifeel,
We will need to discuss more. Please email me to edusupport@thimpress.com with subject “Raifeel – Eduma Support”.
Hello, I have a problem i was just wondering if i can combine the instructor and students registration page together also, is there a feature inside the instructors profile where they can upload the courses? or do i have to upload the courses from my end only!
Thank you,
Hi emichael111,
1. Please go to menu LearnPress / Settings / Pages then check this setting http://prntscr.com/ocyixf
2. If you don’t want to use the default backend editor, you can consider using this addon https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
Eduma customers will get 35% discount code for purchasing this addon. For more information, just email me to edusupport@thimpress.com with subject “emichael111 – Eduma Support”.
Hello, I have a problem and I need help.
When I create a post on my site, some images are taking up all the screen space, making it impossible to see the sidebar, and others are normal.
Image with normal space: https://prnt.sc/ocslls
Image with different spacing: https://prnt.sc/ocsm0i
Could you tell me what could be wrong? For the same settings that are in the normal image, the problem image was also applied.
Hi arqonlinecursos,
Can you give me those page URL to edusupport@thimpress.com with subject “arqonlinecursos – Eduma Support”?
I just sent the necessary information by email.
Hi arqonlinecursos,
Our team is checking…
Any update?
Hi arqonlinecursos,
Please give us some bit more time.
Hello!
So, any news?
Hi arqonlinecursos,
Sorry for the delay. Please give us some more time. Our team is overloading 
추가로 구매하려면?
다른 사이트에 또 만들려면?
어떻게 해야 하나요?
To buy more?
To create another site?
What should I do?
Hi chboy77,
To use the theme for another site, just simply purchase 1 more regular license (69$).
Cheers!
Hello, In in the contact form of the demo (https://educationwp.thimpress.com/contact/), error messages are not shown and only a red box appears for each incorrect field. Is this theme compatible with contact form 7 completely?
Hi noormohammadi,
http://prntscr.com/ocfwrmI have checked and the form is still working fine. Can you double check?
As you see in the picture, there is only a red box around each field. However, in the CF7 there are also messages like “The field is required.” or “The e-mail address entered is invalid.”
Hi noormohammadi,
It’s our design , red border will be showed when a required fields empty.
Thank you so much for your reply. Is it possible to change it to the default design of CF7 to show messages
Hi noormohammadi,
We can help you with that of course
Hi, is there a way for customers to update their credit card if they get a new card? I have membership pro setup for recurring payment.
Hi BluKollaDesigns,
This related to Memberships Pro system. Which exactly the payment method are you using? I will try to research it and let you know.
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