39351 comments found.
Can I use this theme for the primary domain (domain.com) and subdomains (sub-domain.com)?
Hi
If the sub domain is a separate WP install then you would need a new copy of the theme. A single license is valid only for a single installation/active/live site
You can find more details on licensing here
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Hello, Can I reinstall the theme into a new domain name and cancel the initial installation??
Hi
Yes, this can be done. Please do ensure that you have a single copy of the theme per active/live site. Additional sites will need the Avada theme to be purchased again
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Having a problem editing post title sizes on homepage. I’ve used .blog-shortcode-post-title { font-size: 20px; } but it doesnt work. It works in my Chrome add on, but not in the website. Can someone tell me why please?
Hi
Can you please try adding the important tag in the CSS and try using this once again
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hey, Avada.
I use shortcode:
(WP 4.7 / Avada 4.0.3)
I have “Read More >” link in English. But i need Russian.
I use PoEdit, but it doesn’t help.
I want to change “Read More” to “Читать делее” in file .php directly.
And i cant find this file. Can you tell me what .php file pesponsible for “Read More” link in this shortcode please?
Thank you.
Hey, Avada.
I use shortcode: [blog … meta_link=”yes” ... /blog (WP 4.7 / Avada 4.0.3)
I have “Read More >” link in English. But i need Russian.
I use PoEdit, but it doesn’t help.
I want to change “Read More” to “Читать делее” in file .php directly.
And i cant find this file. Can you tell me what .php file pesponsible for “Read More” link in this shortcode please?
Thank you.
Hi
Please do not edit the PHP files
To translate any string please ensure that you have checked that the translations are added to the following components
- Fusion Builder plugin
- Fusion core plugin
- Avada theme
The reason why you need to check all the three components is because sometimes you have strings with the same text (like example – “read more” ) located in the language files of Avada and the builder and core plugins (Mostly it will be between the builder and Avada language file)
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thank you
bonsoir,
Depuis les dernières versions, beaucoup de problèmes techniques et de compatibilité. Pour ma part, j’abandonne.
Since the last versions, a lot of technical problems and compatibility.
For my part, I give up.
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Hi,
How can I create a floating “Donate” button on my website, I would like it to be visible on desktop and mobile please?
Thanks a lot. B
Hi
We do not have an option to set up floating buttons, but we can make use of the sliding bar widget which is always floating over the content, and we can add a donate button in this. You can refer more information on this here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Bought the avada theme, go to the registration tab, click on Generate A Personal Token link. the envato api page says: “Access denied Can’t find variable: URLSearchParams To manage your applications, you must first log in with your Envato Account.” even if I’m already logged in. Please help because I need to install the demos on avada. Sorry for my bad english
Hello @Marazma
Please try and use chrome browser and make sure that you are signed into the same account from which Avada was purchased, if however the issue persist please contact our support and we will check this out for you right away.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
HELP! Developer here… Used Avada several times, but i’ve been banging my head on this one. Client wants this hover and sorta popover effect (see example link below, hover on the first row of 4 photos) I can see that the example site is the Avada theme with the standard plugins, but I don’t see how this is done, and i can’t find anything that would achieve effect this in your “Fusion Builder Elements List” Please let me know if this is achievable within the Avada theme.
The solution is probably staring me in the face, but i just can’t see it.
Thanks a bunch!
Brian
Hello Brian
We are only allowed to provide support to verified buyers. Right now your current account does not have the buyers badge. We can assist you with these questions, simply signup at our support center and then post up a new topic. A purchase verification is required to signup. Regarding your comment it has been flagged due to external link but here is your original comment => https://d.pr/free/i/4DjVRh
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks for your response! This really is kind of pre-sale question because IF your packaged elements CAN do the effect i sent i will purchase. If not i can’t use it for this project. So it’s really just a yes or no question.
Thanks for your time!
Hello @Nevawak
The available hover effects for our images are these ones => https://d.pr/free/i/N5f6uh for any other hover effect you will need to use a 3rd party plugin 
Thanks
-Ammar
Okay… that is what i was figured. Just thought it was something I WAS missing in reviewing your bundled effects – Thanks!
Hi
We are happy we could help
Thank you
why does the share share in the store no longer work? I checked there, but I’m wrong.
please help me
Hello @laurentiu_moveeco
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
how do I not be a customer if I bought the avada theme and I can support it? I asked why not share the products
Hello!
Please create a support ticket using the link below, the Themeforest comments section is not ment for theme support.
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Guys, I love your theme but tell your martketing guys to stop spamming my site: New user registration on your site Avada Adventure:
Username: refugioclibborn
Email: markc.h.apm.an.14.32@gmail.com Have like 100s of these. Not cool
Hello @tampaempire
I believe there is some misunderstanding as we do not market or interfere with anything when it comes to our user’s sites, this definitely looks like that your site has been compromised, please make sure that you are using latest version of theme along with all the plugins, also please remove that user and install some sort of security plugin as well.
If you need further assistance with this, please open a support ticket with your complete site details and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello I installed the hotel theme, is it possible to change to a horizontal menu?
Hello @n12345
Yes, simply go to Avada > Theme Options > Header > Header Content and change the position from there => https://d.pr/free/i/WW8MG0
If you need further assistance with this, please open a new support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi. I own a small business of website creation. My english is not so good so im not sure if im understanding the licenses. If I want to make a website and sell to a client. I have to buy the extended license wich is 2000 $? And I have to buy one for each website that I sell? Or it works for all websites?. My clients are small business. Website price is around 1100€. Im not sure wich are the prices in other countries but in Spain 1100€ is a normal price, not cheap. I guess that youre selling websites for 20000 + € to allow buying Avada with that prices. So its this theme made only for luxury websites?
Hello @Bilboweb
You do not need to purchase extended license at all in this case, what you need to do in this is simply buy a regular license which is $60 and that is all you need, for each domain or for each client you need to purchase a $60 license, For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Great theme.. Can I use it only on one site? Also would it show the theme name on the back end (or anywhere else). Please let me know. Thanks.
Hi
A single license would be valid only for single site/WP install. The theme name would show on the backend, but we have the “white label” plugin bundled with the theme using which you can change the theme almost everywhere
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Thank you for your quick reply.. Did you mean that with the white label plugin we can also hide the theme name from the backend also (so that it wont be seen anywhere)?
Hello @accosuk
Yes, you can change the Avada to something else for the WP admin and theme Options panel too using our White Label plugin.
Thanks
-Ammar
Any idea how far off 6.0 is from release?
Hello @Mittman
We are already in beta testing stage actually, we do not have any specific ETA for 6.0 however it will be out very soon.
Thanks
-Ammar
Hi,
I see this site has multiple page options. When using the site, do you have to choose one master layout page/template for all pages? Or, can each page have its own layout (ie. Page 1 has ‘full width text’ AND page 2 has ‘Services 1’). Is this the same with blog layouts as well?
In your features, it states, “Global sidebar options allow you to easily assign them to any page, post or even single product page.” Does this mean each page can have its own side bar style option? It is crucial for our website to have different sidebars on each page (sidebar on one page and dual side bar on another page).
Thank you!
Hello @amalhoit
Yes, you can have different sidebars on different pages using our Fusion Options, as well as you have the ability to assign either a single or double sidebar on pages of your choice, same goes for Blog Layout as you can have 1 page with Grid Layout and other page with Medium Alternate / Masonry or any layout of your choice 
We will be happy for you to be a part of this Community!
Thanks
-Ammar
Thank you!
You’re most welcome 
Hi! I have used the vertical menu widget and it works all fine, but the only thing is it automatically sets my menu items to alphabetic order, while I want them to be in the order I put them in in the menu. The old ‘side navigation’ had the option to change the order, but I can’t find it on the vertical menu options. Thanks in advance!
Hello @keeliie
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi Ammar,
Thank you for your reaction. My support has expired and I need to buy new support if I want to create a ticket, right? This is my only question and it’s not really support related, I only need to know if there’s an option in the theme to fix this 
I hope you’ll help me!
- Kayleigh
Hello @kayleigh
Please send us an email to support@theme-fusion.com and ask to forward it to Support Manager and I will further assist you there 
Thanks
-Ammar
Hi everyone! I am trying to upload images with big dimensions (ex 5500×4500px) the Avada theme reject these big images. Does anyone know how to increase the upload images’ dimentions? Thanks a lot
Hello @hujazi
There should not be any issue uploading any size of image unless your WordPress or host have some restrictions set there, I have just uploaded a much larger image as can be seen in this screenshot without any issues => https://d.pr/free/i/hboHFJ
Please check if any 3rd party plugin or some server setting is causing this issue for you, and if it persists do open a support ticket with our team for further assistance.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello @hujazi
We suggest you please open a support ticket with us in this case so our team can check this in details.
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks for your replay!
In this case I need to pay $42 for just one question. I thought the comment is about sharing issues between users and help each other. It might be someone has the same issue like what I have. Is there a community for Avada?
Thanks
Hello @hujazi
Yes, for that you can simply use our community forum and that is where Avada family help each other out, please follow the link here => https://theme-fusion.com/community-forum/
Thanks
-Ammar
Good Day
I have registered on your support site more than 10 hours ago but I have never received a confirmation mail… I need help fast this is very frustrating..
Hello @Newbe
Can you please let us know from which email did you register? send us an email to support@theme-fusion.com as well please with your purchase code and email address of support.
Looking forward to assist you.
Thanks
-Ammar
Hi guys, quick question, if I have a Masonry portfolio setup, is it possible for each ‘window’ to have a slide show (like 2-3 rotating images of the same portfolio project)? Thank you in advance.
Hello @Mdedesign
I am afraid that is not a possibility right now, on single detailed page you can have the rotating images if more than 1 featured image is assigned however not on the main listing page.
Thanks
-Ammar
Presale question: I have to create a filter landing page before accessing to the website. Each link from landing page with 3/4 button send the user to 3/4 different style of website. Is the filter landing page doable with Avada?
Hello @albertomarini
Definitely, you can create a page and post multiple buttons on it, each button can then take user to a different page, however I am not sure how you plan on putting up a filter there, we suggest you open a support ticket with us and explain this in details so we can precisely assist you.
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar