Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

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Pre-purchase question: I have had issues with other LMS systems using paid membership pro where the user is not enrolled automatically in the course after the course is purchased…. 1. Does your theme automatically enroll user in paid course through paid membership pro? 2. Does your theme give the use the option to update their credit card information? 3. Does it allow users who stop paying to pick up where they left off on a drip content course if they start back paying?

Hi BluKollaDesigns,

You purchased it, so glad. Please continue discussing with us in the other comment below.

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If you install the theme and run “Thim Core Installer”, the following error occurs. Help!

[error message] Downloading installation package from https://thimpresswp.github.io/thim-core/thim-core.zip…

다운로드 실패. cURL error 7: Failed connect to thimpresswp.github.io:443; Operation now in progress

I manually installed the plugin. However, if you import the demo, it will continue to fail. Can not import demos manually?

Hi 020music,

It was a configuration on your server. Please continue discussing via the email, I will try to help you out ;)

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Hello, I’m trying to edit pages using the built in Elementor but when I save the page and view it on the front end the changes do not update. Please advise. Cache has been cleared.

Hey boss, I sent a few emails with concerns for the site but I have yet to get the first reply back. I’m trying to be as patient as I can but I need some attention in addressing my issues. Thanks.

Hi Nick,

I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.

Our team is on your case now and we will try harder to assist.

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Hello. I’ve tried to be patient; however, it’s been almost a month and you guys still haven’t replied to any of my emails regarding my concerns with the template. This is holding up my progress from getting my website and business started. Please reply to my emails, sent with the title that you gave me and respond with solutions. Thanks.

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Nice theme, certificate available?

Hi mratom73,

Yes ;), this premium addon already included in the theme.

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Hello, I used the import demo for Modern University. I changed all of the demo Slide Revolution images yet when I view my site I always see a first demo slider image (only very slightly) before my first image, that I added, is supposed to show. I cleared cache but it still shows up, whenever I refresh the page or go to the site incognito. I just want to make sure that quick flash of the demo slider image doesn’t show and people only see the images that I added to the slider.

Please advise. Thanks.

Hi nicknewspaper,

Let me check your site more carefully, please send me a request to edusupport@thimpress.com with subject “nicknewspaper – Eduma Support”. Will try the best to help you out ;)

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I sent the email to you but haven’t yet had a response.

Hi nicknewspaper,

So sorry for the delay. Our team is gonna check your case again. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.

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is this all inclusive as i have seen on the demo or am i going to still pay for other addons for this theme to give me exactly what am seeing on this demo like course creation and reviews, forums, events, shops etc. please do clarify me if their are any other hidden charges so i can check my budget if i can do with it. thanks.

Hi Mosvilla7265,

The premium addons package is already included in the theme so you don’t have to buy more ;)

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I want to know, please . Will I buy any other plugins in order for the theme to work with me completely?

Hi aymanenvato,

No :), the premium addons package is included in the theme.

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can you send me full screenshot from “add course page” please ? and i want to know if you rely on page builder for adding course details ? or you rely on custom fields ?

Hi aymanenvato,

It’s page builder, please take a look ;)

Backend editor: http://prntscr.com/obwa5s

Frontend editor: http://prntscr.com/obwa1o

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Hi, can you tell me why WP Event Manager does not automatically change the payment status when booking an event after making payments? I am writing about this above, but you have left my post https://www.screencast.com/t/6RaCNIQGd0

Hi lapkom7,

Our dev team is checking all your requests now. We will try harder to solve them all asap.

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please i need to know that you are looking at this https://thimpress.com/forums/topic/changes-on-home/page/2/ i need it for next week, thanks

Hi Ken,

I understand the personal matters, but what I can’t uderstand is you told me 2 weeks a go the work will be done, im know delayed with the client project 2 weeks. Please have all done for tomorrow morning your local time.

When you have all points done tell me so i can check to see if all is correct

Thanks

today will be all done right? because is all ready 1pm at your country

hi… nothing done…

Hi, can your theme do this: 1. Search for the college/university in user location, then can see the college detail. 2. On another page, user can search their interesting course, then the theme will filter out which college/university has teach this course. 3. Compare the course fee with other college/university.

Hi there. As the website owner, I would like to receive payments by stripe. However, my instructors wants their payments with paypal. Is this possible? Thank you

Hi Merdo123,

Fortunately, the Commission addon right now just accept PayPal.

So you will need.

1. Set up Stripe addon for the whole online courses.

2. Set up Commission addon.

Please go to menu Eduma / Plugins then search for those addons.

Try and let me know.

PS: your support time is expired, please renewing.

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Thanks a lot for quick response but I didn’t quite get it. I already did these steps. some countries do not accept Paypal, therefore I need to use Stripe. I was wondering if the following thing is possible; 1. User buys course on Stripe gateway. 2. Instructor receives their commission on Paypal automatically. Is this something possible? I think in this case, paypal needs to automatically take money from the same account that I use on stripe and then transfer to their paypal. Or should it be done manually over bank transfer?

Hi, I’ve resolved problem with style CSS :) there was a LiteSpeed Cache conflict and I turned it off and the problem with CSS styles does not occur at the moment. I made a copy my page page and I made updates all yours plugins, but I do not know if you saw it but the problem is rather global on WP Events Manager – WooCommerce Payment Methods Integration I make a reservation, I pay and everything goes correctly, but… in woocommerce there is a “paid” status and order number # 8231 but in the course of the rezervation, your system did it as a next order #8232 and the payment status is “waiting for payment” and the payment status on user account is “waiting for payment”, price 0, and ID #8232, so it shows the wrong data

Video: https://www.screencast.com/t/gxUfTme6

can you take a look what is causing this? thanks

I’ve fixed it too, the price on the user-account.php card line 44 there was a mistake it was ”$ booking-> cost” it should be ”$booking->price” then you have a global error it did not display the price on [wp_event_account]

But why WP Events Manager does not change the payment status? look at this https://www.screencast.com/t/6RaCNIQGd0

Hi lapkom7,

Our dev team is checking all your requests now. We will try harder to solve them all asap.

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Hi! It´s supposed that the Add on to integrate Woocommerce with Learnpress is included with the purchase of this theme. The thing is that when I try to download it, it send me to pay $39 for the add-on. What´s the wrong thing with this? where I can get the addon to make it work? Thanx!

Hi fedetipito,

Please go to menu Eduma / Plugins and you can find all available premium addons ;)

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Hello, cool theme, question where is the mc4wp_form forms configuration on the admin?

Hi scrappiness,

1. Make sure you installed and activated MailChimp plugin ;)

2. To edit the form, please go to menu MailChimp For WP and follow the guide http://prntscr.com/oabf18

Try and let me know.

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Is there a possibility to add courses and mark them as “Not available”?

The iadea or what we want is to add the courses with the prices on the page, but only some of them can be bought and the others will only show the details.

Is it possible to do this with this theme?

This is my site: http://ksmservicesla.com/nuevo/

Hi Zuliatec,

You can consider using Coming Soon addon. Please go to menu Eduma / Plugins then search for it ;)

Try and let me know.

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It worked perfectly!

Thank you!

Hello, on events manager booking_price always is 0. The course is paid correctly, but the information is sent to the mail that the course cost 0 and the same in the panel on the user-account card the price is 0. And when will you check these css styles?

And why the category background is not assigned to the course? VIDEO: https://www.screencast.com/t/GKb0Xko0Su

Hi lapkom7,

Our dev team is checking all your requests now. We will try harder to solve them all asap.

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Good morning, how can I eliminate the courses, questions, quizzes? Remove current Data and outdated Data doesn’t works. I have Learnpress Versión 3.2.5.6 installed. Thanks

Hi gonzalojiu,

Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “gonzalojiu – Eduma Support”.

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