11499 comments found.
Presale questions: 1. does this theme support multilanguage via WPML -> meaning the site is in 3+ different languages 2. can i add a bidding sytem? 3. does it offer varios subscription options (woocommerce Memberships/Subscriptions) so that users have different amout of listings they can add? 4. Does it offer the option to “bump up” ads?
Hey there,
Relating to the questions here:
1. Our theme officially supports Polylang to Create Multilingual Websites. Although there is no issue when using WPML .
2. Unfortunately, there is no bidding functionally built into the theme or plugins. It would need to be added as a custom feature, Unfortunately, we just don’t have the resources to offer custom work right now. However, we are partnered with and highly recommend WP Curve, Envato Studio or Codeable If you need help customizing your theme.
3. As it currently stands we recommend specifically using the WooCommerce Subscriptions plugin for subscriptions.
4. You can add ads within the site using a third-party plugin of your choice. You may also use the Listing ad widget to add ads to your listings.
I hope this answers your questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I was try to register in the support area but it does not work, try several times
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here: https://astoundify.com/account/new-ticket/
Please ensure that you are logging in with the Envato account you used to purchase the theme.
That way, one of our support personal can offer you guidance on this matter 
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Listify Team.
Which database do you use for making IP-based lookups to auto-suggest where the user is located with the plugin “Extended Location FOR WP JOB MANAGER”
Thanks in advance!
Hey there,
Relating to your question here, the search is on the user’s IP location from an IP-API.com localization database.
I hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I bought this theme a while ago and may need to extend support but for the moment I would just to know how the following could be achieved:
I would like to add a custom button to the hero section, referencing https://listify.astoundify.com/article/595-add-a-button-to-the-single-listing-hero-actionsHowever, I would like the call to action to be a hyperlink out to a web page as defined by a custom field in the listing sign up form and/or listing owner’s back end page for the listing. Specifically it would be a “Book Now” button which takes the user to a reservations page as defined by the listing owner. Any insight into that would be appreciated, thank you.
Hey there,
Relating to your question here, sorry, this might not be possible without custom code to customize the theme.Unfortunately we don’t offer custom work right now or provide consulting on how to customize your theme. However, we are partnered with and highly recommend WP Curve, Envato Studio or Codeable if you need help customizing your website.
Thanks for your understanding.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Do you guys have a sandbox set up for this product? We tried out listingpro and found out down the line the theme does not work as we intended and we don’t want to get stuck with another one that won’t do what we need. Thanks!
Hey there,
Thanks for showing interest in our theme.
Relating to your inquiry here, unfortunately, we do not have an sandbox/backend demo for our Listify theme. However, using the front-end demos, you can use the Submit Listing form go through the entire process, including submitting the listing.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
I have a question, the search bar doesn’t really work. For example, in the “What are you looking for,” search bar, I typed a keyword taken from one of my listings, to no avail. The result results show what appeared to be “Your Listings” page; that’s when I’m signed in as an admin. But for visitors, it would ask the visitors to create an account. How do I solve this problem?
Hi,
I have a question, the search bar doesn’t really work. For example, in the “What are you looking for,” search bar, I typed a keyword taken from one of my listings, to no avail. The result results show what appeared to be “Your Listings” page; that’s when I’m signed in as an admin. But for visitors, it would ask the visitors to create an account. How do I solve this problem?
Hello? Anyone there?
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here: https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi John,
Thanks for the reply. I have already submitted a few tickets. There all unassigned. Please get back to me with helpful answers as soon as you all can.
Hey there,
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello! Im looking for script for professional finder business, is it work like that?
Hey there, Thanks for writing in.
Relating to your question here, Listify theme uses the WP Job Manager plugin not a specific custom script. The plugin powers the functionality for posting listings. It also powers the search and filters within the theme.
Hope this answers your question.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
First of all, congratulations for building such a highly rated theme here on TF!
We are aiming to launch a new site which would essentially be a directory with a focus on content.
We would need:
1. Kind of hubs by region and type of entries (2-3 different key categorisations)
2. Classic directory (without opening hours) with the ability for the paying customers to easily push content categorised / tagged like their main listing entry
3. News section: it would be a kind of blog but matching the same taxonomy as the main directory
Do we make sense?
We have a few questions:
1. Basically, how sophisticated and integrated are your blogging features?
2. How does your theme play with plugins enabling automatic content creation via RSS feeds?
3. How smooth the integration with WPForms? And PayPal or Stripe for payments?
Very much looking forward to hearing from you.
Kind regards Christophe
Also…
4. How easy is it to display various badges on the listings and search results?
Thanks!
Hey there, Thanks for showing interest in our theme.
Relating to the outlined questions:
1. Our theme uses the default WordPress blogging system. We do not have a custom blogging functionality.
2. The feed URL on listings usually comes from the WP Job Manager plugin. We’ve not had any official compatibility tests of specific RSS plugins out there with the theme.
3. We recommend using either of the three forms listed here not WPForms. As for PayPal and Stripe, yes these are supported. All Payment gateways that WooCommerce supports are compatible. With Listify you can use any payment gateway that WooCommerce supports, see: http://www.woothemes.com/product-category/woocommerce-extensions/payment-gateways/ This is over 116+ payment gateways
4.As it currently stands, its only possible to add a featured badge within listings, by default. Integration of other custom badges would entail some custom work.
Hope this answers your questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
I really appreciate listify. I’m trying to finish the quick start tutorial but I can’t. I already have an issue
My theme seems to be broken (ps : I have read all the doc ).
I only have two entry in the listing menu ( setting and adds-ons ). So I can’t add or edit listing.
When I compare my listing menu to the one in the doc ( https://d33v4339jhl8k0.cloudfront.net/docs/assets/53af0c95e4b069b707493d18/images/57b2647c90336077e36b0236/file-BUPLsOv9nT.gif ), we can clearly see the issue.
What can I do ?
Thank you,
Alexandre
Fix !
Hey there,
Sorry for this issue.
However, this is actually not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
I hope this helps.
Kind Regards, John from Astoundify Support Lead
Hello,
I really appreciate listify. I’m trying to finish the quick start tutorial but I can’t. I already have an issue. In fact two issues ( the other one is in another ticket )
My theme seems to be broken (ps : I have read all the doc ).
Look at the video here : https://www.loom.com/share/bd72195b8cb849738ba84a18e17ab12a
Every time, I try to customise it, the page fails down. All is new ( my wordpresss and my theme ). I removed my cache.
I just bought my theme. It’s frustrating ! Do I have the right version !?
Thank you,
Alexandre
Fix ! Dashlane ’s fault !
Hi I made the latest update and now my Homepage video hero is not playing on any browsers. Only the ‘featured image’ is coming up. Video never loads. I really don’t want to buy the Support for this one change. Please let me know what I need to change for the video to autoplay as before. All the setting are correct. Thank you.
Hey there, Sorry for the issue.
In this case, please check into this article for details regarding this issue.
If this does not help, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Team, thank you for your answers so far. I have couple more questions:
1. WC Booking allows both one-on-one appointments and multi-person events. Are these two options available in your theme as in some vendors can list 1:1 appointments and some other vendors can list multi-person events? Can the same vendor have two listings—one of 1:1 appointment and one of multi-person events?
2. Am I understanding the booking and payment process correctly?
a. customer requests booking and waits for confirmation
b. vendor gets notified and confirms
c. customer is sent a confirmation email with payment link
d. customer payment goes directly to my (the site admin) account. I pay a commission fee to the vendors manually.
3. With using WC subscription, I would like to rotate vendor lists that paid for the subscription at the top of the search results so that their listing have more chance to be seen by potential customers. Is this kind of list ordering possible with your theme? If not, would this be possible with a use of plugin or custom coding work?
4. Can vendors change their hours constantly?
5. Do you offer a money back guarantee?
Thank you very much!
Hey there,
Thanks for writing in.
In reference to the questions here:
1. As long as the feature is present within the WooCoomerce Bookings plugin, the theme will not limit this. Bookings will be purely handled by the WooCommerce Bookings Plugin.
2. Yes, please see how booking works here. As for commissions, you can have this accomplished using the Product VSendors plugin. Here is an article on this.
3. Unfortunately this is not possible by default. It would most likely entail some custom work. I would perhaps suggest on having the listings featured. Here is an article on how to go about this.
4. Yes vendors can manage their products by making any alterations, from a limited dashboard.
5. Envato handles refunds based on their policy here.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! After installing a fresh installation of wordpress 5.2.2 and listify 2.11, all the required plugins and importing demo data i cant see the listings. Neither i can add new listings. The links (all listings, add listing) under wp job manager plugin in the backend are missing. The only links displayed under the wp job manager plugin are settings and add-ons. I followed the instal instructions stp by step, but the theme is not working!
Screenshot https://ibb.co/6yR6Ls4
Hey there,
Sorry for this issue.
However, this is actually not an issue brought forth by the theme. Could you possibly try out this:
1. Deactivate your current Wp Job Manager plugin (Not delete).
2. Upload a previous version such as version 1.32.3 (under a different file name).
3. Activate the new upload and check whether you are in a position to view the rest of the menu items.
4. If so, deactivate that version and activate your previous version in 1 above.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello
does the directory show the items based on user city? if yeas, so how many kilometers did you take as base for show items or not
Hey there,
Thanks for writing in.
Relating to your question here, yes this is possible. The theme has a radius filter that you can use to set a specific distance in kilometers that you would wish the search to cover.
Let me know if you have any more questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
any demo includes this feature to check it?
Hi Can you show me what I can do to change the link of lostpassword. thank you.
Hey there,
Thanks for writing in.
Relating to your question here, that is actually a WooCommerce account end-point. Could you please email support@astoundify.com so that we can offer you guidance on this matter more comprehensively
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Can you show me what I can do to have the same popup for login and registration, like the demo. Thank you
.
Hey there,
Thanks for writing in.
Relating to your question here, please check into this article on How to create a popup menu item.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, everyone! If you are having issues logging into support, i’m sorry about the issues you might be having with it not accepting your username and password.
We are currently fixing the issue due to server side caching, and should be fix by tonight.
For now please email support@astoundify.com and we will reply via email.
Thank you. Adam Pickering
Hi, support is not working for me either and I can no create tickets. Can you please assist / get in touch
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