8659 comments found.
Hi, Does the theme support links to external courses that are running on teachable.com ?
Hi,
Yes, you can set the default links for the courses via editing single course -> http://prntscr.com/olh1zq
regards
Hi! Can i separate the LMS pluggin from your theme? And use the pluggin with other themes using elementor? Thanks
Hi,
Sure, you can download the MasterStudy LMS plugin from WordPress repository – https://wordpress.org/plugins/masterstudy-lms-learning-management-system/. Pro version can be purchased here – https://stylemixthemes.com/plugins/masterstudy-pro/.
regards
Ok… but this MasterStudy Theme has the Free pluggin or the pro pluggin included?
The theme comes with both of those plugins.
regards
Thanks. One last pre-sale question(s) 
One course is equivalente of 1 page/link? This means if i want to use a membership plugin i only have to protect 1 page with that pluggin? IS this right? Or do you have a membership system included in the theme? How to protect content from public? Tks
The course content won’t be available until purchase. The membership option works to sell course bundles in the theme. It doesn’t prevent access to pages or course content by default.
regards
hello team, my institute has 4 branches. Can i use this theme to show courses at different branch locations? Let me know please. I saw some earlier queries which seem to suggest that multiple location is not possible within the theme itself and some woocommerce way to handle it. Do let me know specifically the woocommerce approach if multiple branches/locations is possible. Thks,p
Hi,
Unfortunately, there is no such options in the theme by default. Sorry, could you please clarify which WooCommerce solution do you mean?
regards
hello team, someone where earlier in this comments, a similar question was asked i see about multiple locations and there was your teams response pointing to look into woocommerce to make this happen. Your response taken note of. thanks.
It seems there are some misunderstandings, unfortunately, it isn’t possible to separate courses by locations in the theme.
regards
ok noted. thanks.
You are welcome!
when i start to edit one of teacher page, i found it was use old tab and there is message (You are using outdated element, it is deprecated since version 4.6.) where the theme used is the new version ? so what the alternative for old tab?
In this case, please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
regards
please i have a problem in overlap of icon of duplicate and alignment as shown in photo
https://ibb.co/CKCMTjpHi,
There shouldn’t be such kind of conflicts in the theme by default. Seems the problem comes due to the extra plugins. We recommend you to re-check once again via deactivating all of your extra plugins
regards
1. but this problem appear before i have a lot of plugins installed ? so i think there is another reason?
2. for product page how i can change Breadcrumb All courses ? with another words
Hi i add categorize for product, but when i am creating menue i am not able to find product catorigirize to add them inside my menue ?
In order to activate the product categories for the menu as well you need to enable it from the screen options section of the WordPress at the very top section. Please kindly have a look at the screenshot below -> http://prntscr.com/okbp8a
regards
previously in old version of MS i found in widget “woocommerce top rated products” :Display a list of your top rated products on your site with course expert.
How i can find it in the new version because i can’t find it
Hi,
The “Woocommerce top rated products” widgets was compatible with the Woocommerce plugin older versions of the plugin, as the plugin has regular template updates there were some restrictions with the theme widget and Woocommerce updated templates, we have decided to exclude the widget due to the conflicts between plugin and widget
regards
what is alternative solution to show the top rated courses or the latest add courses in the side menu of courses page?
Hello,
You can use the “STM LMS Recent courses” or “STM LMS Courses Grid” elements to display courses on pages.
regards
Hello guys how are you ? I have a question. I am using course hub style for my website, and i am wondering, can i use woocommerce storefront theme for my woocommerce shop page ? is that possible ? Or how can i desing woocomerce shop page ?
thank you
Hi,
The Woocommerce shop pages come from the plugin itself and the theme doesn’t control this process according to your request. We can recommend you to have a look at the following solution below -> https://stackoverflow.com/questions/37407888/woocommerce-shop-page-custom-template
regards
i understand. thank you.
i have another question
https://prnt.sc/ojyci2 https://prnt.sc/ojycnji am using my wordpress in turkish. as you can see some of them in my theme and details section still english
how can i translate.
woocommerce %100 tranlated to turkish.
but i think theme getting some files from this adress
wp-content/themes/masterstudy/woocommerce
thank you
Hi,
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/
Our support engineers will kindly assist you.
regards
Hi, Thank you i will. but if could i try to fix it should i change the “masterstudy” to “woocommerce”
i really dont want you guys busy with that questions.
i opened both woocommerce yours and original
and in my-address.php file
you guys change woocommerce to masterstudy
if i change woocommerce again
is this effect something ?
your file my-address.php
https://prnt.sc/ojyppaoriginal file :
https://prnt.sc/ojyq3jthank you.
Our Comment section is for Pre-sale questions. If you create a ticket, our development team kindly will assist you.
regards
Ok . i understand right now. thank you.
You are welcome and thank you for your understanding
Thinking of creating a mobile theme app in future updates?
Hello,
We are not planning to release a mobile app yet.
regards.
Hi, Is there any option to list the courses in list view also can I add external URL for courses means if anyone click on startcourse new window will open which will redirect to some other site.
Hello,
Sure, you can use a custom URL for the “Start Course” button from the course settings.
regards
I am unable to edit the header in the theme, i dont want the header provided by the theme. where do i add custom header or edit the header? regards
Hi,
You can use one of the 4 default header styles in the theme. You can observe them under theme options -> header -> header style options section http://prntscr.com/ojamo0
regards
I don’t want to use the default headers, how can I change them? is the only way to edit the header is accessing the HTML files? also, I am facing this error as well on my homepage as well now
decoders.co/trainfuture
Your request relates to the customization request. Unfortunately, it is not something included in your support purchase. You can read more about the definition of support here (https://themeforest.net/page/item_support_policy) or alternatively you may wish to contact one of Envato’s Studio (https://studio.envato.com/) providers or our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee
Feel free to contact us if there are any other questions.
regards
Hey there, I am not expecting you to do the changes in the theme, I can do it myself. I want to know is custom header-only possible by editing the codebase?
and the home page of the theme is not working bc it shows its unable to get the css files of the theme
Regards
There 4 types of header appearance in the theme by default. You can observe theme under the theme options -> header section. According to the Home page issue, please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
regards
I am experiencing a very strange issue with the signup form. Whenever I signup from my office network, it works perfectly fine. However, when I signup from some different location, the form does not submit. The preloader spinner spins for some time and then remains on the same page without doing anything. I checked the error console and it does not show any errors. Please help.
Hi,
There shouldn’t be such kind of behave in the login/register in the theme by default. We recommend to re-check your extra and caching plugins
regards
I noticed that I got a failed to load resource 409 error
We recommend you to contact your hosting provider team
regards
Ok. I hope it is not related to plugins
I raised a ticket with the hosting team. As per them, this problem is not related to hosting. Please help. This is really frustrating. A lot of people are complaining about the sign up problem.
Failed to load resource: the server responded with a status of 409 ()styles.css register.css:1 Failed to load resource: the server responded with a status of 409 ()register.css scripts.js:1 Failed to load resource: the server responded with a status of 409 ()scripts.js register.js:1 Failed to load resource: the server responded with a status of 409 ()register.js
These are the error messages I am getting
Please help. Its really urgent
We have already told you that there is no such kind of errors in our live sites by default. This kind of error comes only in your site. Have you modified the LMS plugin default login/register page?
regards
No I haven’t made any changes in the form.
I am using the default form.
These are files that are not loading
The error is 409
Please help
Error on contact form 7. The conflict might be from having mixed https and http links on the page. If you have SSL make sure it is functioning well on your pages. Also, the comment section on ThemeForest is only for pre-sale questions! Just contact us via live chat, you still have some troubles in your site
regards
My support has expired and I just now renewed it. But the chat window is not opening
Please enable the chat window. I am really in a fix due this problem.
regards
Also, can I use your theme in multiple sites?
According to the Themeforest license policy, you can use the theme only one domain. You are able to use activation token three times for testing the theme on dev servers. If you have a disagreement with the license terms, please contact the ThemeForest support team – https://help.market.envato.com/hc/en-us
regards
Hi, besides courses, is it possible to add other kind of objects to be sold in woocommerce? Such as music, images, etc.?
In the theme by default the Woocommerce products section purpose is to add courses
regards
Your description page says that this is compatible with buddypress and bbpress. How well integrated with Masterstudy are they? Will bbpress share username/password credentials so students can seamlessly navigate back and forth between the forums and course content without having to sign in a second time? What does the integration between Masterstudy and bbpress look like out of the box?
Hello,
We have replied to you on the Live chat.
regards
So what was the response? I waited around on your site for a live chat but never got a response. I do not have that chat open several days later. Unless you have a link to the transcript of your response…can you post an answer to my questions? Every answer I get from you all is terse, short as possible and uninformative. It is like supporting your own product is a hassle and us asking for information is some kind of personal affront to you all. So frustrating and disappointing. I would like more than “this will require custom code” for an answer. Please, give details. Thanks.
Hello,
We replied to you on the live chat after 2 minutes of your request. And here was our response to your request:
“The LMS plugin uses the default wordpress database for users and you can use the same login credentials for BuddyPress as well without any problem.”
regards
I never saw the reply….I remember because the chat box said that you all typically reply within a couple of minutes and remember laughing to myself over that. I will take your word for it, though.
I asked about several things, above. What about buddypress? Also, is it actually integrated with bbpress/buddypress or will there be settings, etc I will have to manually manipulate to make them work seamlessly? Is there an install wizard that will set everything up to work together? When I install bbpress will it out-of-box pull user credentials from Masterstudy to share username password, etc? Will there be separate user profile pages, one for Masterstudy and one for bbpress? Or will their recent bbpress posts, etc be listed on their Masterstudy profile? That is what I am asking about. That is what I need to know. What will it take to make real integration like that happen? Have you built Masterstudy that way…so it works like that with the plugins you listed on your product page?
Hi,
Our managers answered you in our live chat. Please check your inbox.
Also, please create a ticket on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
Our Comment Section is for Pre-sale questions. If you create a ticket, our development team kindly will assist you.
regards
Hi, first of all I thank you for your assistance, I think it is one of the most performing of Envato. I would like to ask you if it is possible to exhibit and sell the courses in the Woocommerce store. I would like to insert and sell a link to the course in a funnel and make it available as a product, in order to send a working link that does not require subscriptions to buyers. Excuse my English. GP
Hi,
Thank you for warm words! In the theme by default the Woocommerce products section managed for creating courses. Here is the manual from the theme documentation -> https://support.stylemixthemes.com/manuals/masterstudy/#courses
regards
Presale question: Is it possible to disable progress percentages and make a course completely open?
Hi,
Unfortunately, there is no such kind of possibilities in the LMS plugin in the theme by default. It needs to modify the LMS plugin templates, in order to realize your requests
regards
I am currently using the Light version of MasterStudy. Where do I change the flat, colorful illustrations (remove from background of each section or switch to a different background image)? Also, in the third column of the footer section is a “Pages” section. Where do I go to change the links that appear under the “Pages” header in the footer. I have not been able to find it and change/remove it. Thanks.
Hello,
You can change images from the WP Bakery Row Settings – https://wpbakery.com/video-academy/add-row-column-background-wpbakery-page-builder-wordpress/
Also, “Pages” links can be edited from the Dashboard > Appearance > Menus section.
regards
Hi I have replaced paid membership pro with another plugin (ARMember). How can I associate the various courses with the various membership levels? Furthermore, the mobile menu has disappeared for quite some time. How can I make it reappear? Great Theme! Thanks to the availability!
Update. Second question solved, the menu now works fine. Sorry
Hello,
The theme integrated for the Paid Membership Pro plugin by default and it needs to modify the theme and the ARMember plugin templates to realize your request.
regards
Buenas noches, mis preguntas son: PODRE PERSONALIZAR MIS DIPLOMAS PARA MIS DIFERENTES CURSOS?, EL CAMPO DE REGISTRO PUEDE SER PERSONALIZADO PARA PODER AGREGAR PROFESIÓN?.
Hello,
You can use only one template image for certificates and in order to add extra fields, you need to modify the login/register page template in the LMS plugin folder.
regards
