8659 comments found.
Hello friends, I have just updated to the latest version and the option to login has disappeared, without this option enabled people cannot enter the courses, I need urgent help please. It has also changed the miniatures of the courses, now it does not look whole, it looks choppy, help please, what can I do, I am desperate.
Hello,
Could you please clarify it with screenshots and URLs? We are ready to help you, but we need a little clarification.
regards
Of course, here is the problem in images, after updating to the latest version of masterstudy-lms-learning-management-system, the INITIATE SESSION part goes blank, so far I have had to return to the previous version, since, for this failure, my students had problems this morning to access https://prnt.sc/oroog4
Please make sure that you are using the latest version of the theme and all your plugins up to date from Appearance-> Install Plugins [ http://prntscr.com/o60j0f ].
If it doesn’t help, Feel free to contact us if there are any other questions.
regards
Friends, everything is correct, but when I update the plugin this happens from the video https://www.youtube.com/watch?v=u9vPfqhrZx8
Hello,
We are checking your request on the ticket and our team will reply to your ticket ASAP.
regards
Hi there
One feature request, that I am sure Everyone would love.
Can you please automatically add “UPDATED” tags with date stamp every time a content line item (lesson or quiz) is modified? See image.
https://ibb.co/gtd0x1rThis will help a lot with all of us selling online or even offline courses, as customers always want to know when was the last time content was updated.
Please try to add total section time (Sum of all lessons), see green run time stamp. https://ibb.co/h1pz0mTThank you in advance.
Hi,
Thank you for the provided suggestions. We will discuss additional features of the theme with our project managers according to the customers’ requirements and add new possibilities into the theme in the future updates of the theme. Unfortunately, we couldn’t provide any detailed information about future updates
regards
Hi there.
1. Is there a way to limit number of characters globally for all blog post excerpts?
2. Is there a way to customize the date on each blog post? By default it shows day/month/year, I’d like to remove dates altogether from every blog post.
3. Is there a way to enable infinite scroll on blog page?
4. Is it possible to remove Title header on individual blog posts?
5. Any way to link directly to Sign Up page only, i.e. without Login on the same page?
6. I am using buttons on my home page that are chosen as Green, but they continue to show up as “Orange” which is my primary color.. Why?
Hi,
1-5. Your requests relate to the theme customization path, as there is no such kind of possibilities in the theme by default. We can recommend you contact one of Envato’s Studio (https://studio.envato.com/) providers or our theme customization (https://stylemix.net/~service8922366) department who offers this kind of service for a reasonable fee 6. Could you please kindly, re-clarify which buttons in a bit more detail with screenshot attachments?
regards
Hi,
If anyone can help, that would be great as I have been lost for a week and I have a launch date looming but I can’t launch the rest of my website till these issues are fixed. I feel powerless so i’ve disabled the menu for now 
I’m lost and actually regretting purchasing the pro version because it feels like I still have the basic version installed. I mainly wanted this for the Woo Commerce checkout feature but below is what is happening:
- I literally do not have an add to cart option on the courses page (unless I go to the actual course (which I don’t want people to do if they haven’t paid…). I would rather they went to a page that gives them information before they buy.
- When am at the course page, I click the buy button and it just tells me to log in
- When I am logged in and i click on the price, it just takes me straight to the course without showing me a course information page or making me pay…
- There is no where to set the add to cart link in the STM LMS Settings either and when I go to the basket for ‘courses’ it’s not the same as the basket for the rest of woo commerce.
- Also, after clicking to add to cart button, the products don’t update in the woo commerce basket, so people end up with 2 different baskets – except there is no basket icon for STM LMS so they cant even see it to pay from…
- Every product in woo commerce works as it should so this is literally about this integration / relationship between the two. the Woocommerce plugin doesn’t seem to be aware of the STM LMS plugin and vice versa even though I have PRO installed and the option enabled in STM LMS Settings
- and I tried to un-enrol myself from a course, but I don’t even know how to don that…. which led me to realise there is nowhere for me to see the enrolled users/students and perform actions to specific accounts.
FYI – I’m using Hello Theme, Elementor builder, Woo commerce and this plugin. www.theentrepreneurtoolbox.co.uk
Also, I purchased directly from your website and it wont let me access support ticket area because it needs the themeforest code so I’ve sent an email reply to my purchase information from the registered account. This is a major problem!
Hi,
The MasterStrudy LMS Pro plugin is fully compatible with the WooCommerce plugin. If you set up the MasterStrudy LMS Pro and WooCommerce settings, then it should work correctly.
Also, we have checked your website. It has displayed an error while adding a course to cart – https://prnt.sc/orgvv4.
We have replied to your email. Please check your inbox and contact our support team via Live Chat.
regards
Hello when i install latest lms plugin i got this bug or something
login page is not seeing correct
https://prnt.sc/oqv4pk https://prnt.sc/oqv4sfthank you
and did you guys fix the my latest problem which is editor color seems purple
thank you
Hi,
Please create a ticket with your site credentials and our developers will check it for you https://support.stylemixthemes.com/tickets/new/regards
Links are broken for LMS wishlist and user profiles, tried updating the plugin as well. Trainfuture.com also all the pages are broken if I switch from page id to page name
Hi,
Please make sure that you are using the latest version of the theme and all the theme external plugins should be activated/updated/installed as well under the appearance -> install plugins section. Furthermore, make sure that the PHP configuration limits on your Server meet the theme’s required limits: max_execution_time 600, memory_limit 128M, post_max_size 32M, upload_max_filesize 32M, php version 5.7/higher
regards
will updating plugin from ftp remove my courses as well? how can back up my courses?
Hello
The theme update process doesn’t change the content and settings by default. If you have some customizations in your parent theme, you need to install a child theme.
Here is a related manual for it -> https://support.stylemixthemes.com/forums/topic/child-theme/
If you made your modifications in child theme you don’t have to worry about losing content
you can follow this manual to update it safely
https://support.stylemixthemes.com/forums/topic/update-premium-themeregards
Any integration with BigBlueButton?
Hi,
Unfortunately, we didn’t test a BigBlueButton plugin with our themes and we don’t have experience in using such kind of plugin. Therefore, we can’t provide you with any suggestions and details
regards
Any possibility to try the theme for 1 week? So I can test the compatibility with the plugin? Thanks
Hi,
Unfortunately, we do not have a testing demo site with admin credentials. We can recommend you to have a look at the theme documentation -> https://support.stylemixthemes.com/manuals/masterstudy/
regards
How I can enable users to review and give rate to courses? .. it is not working
Hi,
You can activate/deactivate the reviews in the WooCommerce -> Settings -> Products and Product Data -> Advanced sections – http://prntscr.com/n6pnsr, http://prntscr.com/n6povh.
regards
This solution for courses using woocommerce , what about from courses page after login https://prnt.sc/oqkzcn when click submit from front-end nothing happen and the only way to add review is through wp admin .. any solution?
Users can leave review after entering your site. If this does not work on your site. Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
regards
Very good template. Now I am looking for where I have to configure and customize the emails that are sent, when one is approved when you have paid the course, I need to configure those emails, both those that are sent to customers (students), and those that reach the administrative part . Thanks for your quick response.
Hello,
Please see this tutorial to implement your request:
https://www.youtube.com/watch?v=DVbts13N0Mk&t=1sFeel free to contact us if there are any other questions.
regards
Hi, is it possible to add a PWA plugin and turn it into a PWA app which a user can add to their homescreen of their mobile phone?
Hello,
We have not tested this plugin with our theme. But this should work with the theme. If there are problems on the part of the theme with this plugin, Our Support Staff will try to help you with them.
Feel free to contact us if there are any other questions.
regards
Hi, I am considering that the image size of course (at front page) is square 1:1?
and courses view on mobile is 2 columns?
Hi,
You can upload images with different dimensions into the course, it’s required to upload images with higher resolution with 1:1. According to the theme default design, top courses section on the home page of the Classic LMS demo layout has one column course view on a mobile screens view http://prntscr.com/opyiug
regards
Hi, I mean is it possible to make course view on mobile screens is 2 columns and make image size of course is square
Hi,
Unfortunately, there is no such kind of option in the theme. It needs to customize the theme templates to realize your request or, alternatively, this can be done using some custom CSS.
Feel free to contact us if there are any other questions.
regards
Hi my website really slow. I try on your demo login sign up and other links really fast rather than mine. so which server do you use ? can you please give me some tips ?
my visitors from turkey and europe
thank you
Hi,
Site speed depends on several factors from Server speed to a network connection. Please have a look at the attached URL link below and follow recommendations to speed up the site loading. You can also follow this manual or alternatively, you may wish to offer website speed optimization services. https://www.wpbeginner.com/wordpress-performance-speed/.regards
Hi,
on mobile view, my logo and menu option are stacked one above the other and the logo is sooooo small.
Can we move the logo to the right or the menu selector to the right and make the logo bigger on mobile.
It is alos has padding to the left… thanks
Hi,
The logo of the site could be managed under the WordPress dashboard -> theme options -> general section http://prntscr.com/oohzsh
regards
Hello i have a question my when a student buy a course with single order , student has to only 1 quantity . they should not add same course more than one time. is that possible ?
ss
https://prnt.sc/omzy82also another question. why website login and other functions so slow
i record a video you can check
https://streamable.com/ex29p when i click login i am waiting too much same thing on add basket or enroll course same thing also signup buttonHello,
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/
Our support engineers will kindly assist you.
regards
hi thank you. ok.
Hi there
I am having issue with course front-end Tab layout, see image. Why a Tab is showing up as White when selected, my primary color under STM LMS > STM LMS > General > Main Color is set to Orange?
https://ibb.co/0nsqXfr https://ibb.co/GV58207also how do i change teacher name? see image attached. I alreayd have teachers under Teachers but guess that are for offline courses only (!).
https://imgur.com/XsMbYLmHi,
Please create a ticket or contact us via Live Chat on our support site – https://support.stylemixthemes.com/ Our support engineers will kindly assist you.
According to the name of users, the admin can change it under the WordPress dashboard -> Users section via editing single user -> http://prntscr.com/omv8wg
regards
Hi, how am I supposed to change the name of Teacher for an existing course like I asked before? Do I change it from the Course settings or STM LMS settings?
is there any way to import WooCommerce reviews into LMS courses? any other bulk review import option ??
can you manually select review dates? I have an existing Woo shop with lots of reviews that I need to import!
Hello,
1. You need to change the teacher from the Course settings (Author section)
2. There is no option to import these reviews to LMS courses as they have a different structure.
3. It can be achieved only by editing the database from the PHPMyAdmin area.
regards
Thanks. Got it!
For #3, can you please give an example of one review for database? I can follow that example to fix my dates. I am migrating from an old theme/woo to yours.
The migration process doesn’t relate to the theme. We can recommend you to have a look at the following manual below -> https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
regards
Hi, great work! I have a few questions tho.
1) Is the course purchase being made through the WooCommerce? I need to add additional payment gateways – except for PayPal/Stripe (e.g. this plugin https://pl.wordpress.org/plugins/mollie-payments-for-woocommerce/)?
2) Is there a certificate generator included (e.g. 10 lessons + 1 quiz at the end, when someone get 90% he gets a certificate/diploma)?
Hi,
Thank you!
1. The theme comes with the default version of the Woocommerce plugin. In the theme, all the payment gateways depend on the Woocommerce plugin.
2. Yes, at the end of the course students can get certificates, http://prntscr.com/ly1sc9
regards
Thanks for fast reply!
1. So basically the checkout is made through WooCommerce, right? Every purchase will be shown in WooCommerce “Orders” section etc?
2. Is the certificate generated automatically? Or do I need to generate it manually?
1. Yes you are right 2. Admin can create needed certificate under the LMS settings -> certificates section -> http://prntscr.com/ome8xj
regards
Glad to see the “update all” button! I don´t know if I´m missing something, but when I update my courses, they appear at the same price they were imported. I tried clearing caches and no results. Taking a look at the properties of one particular course (“edit” section) I noticed that the prices don´t change even if I update it and save my settings. Is there something I´m doing wrong?
Hello,
Please submit a ticket with your site credentials and our team will check it for you.
regards
can i make question based on images, also option should contain image
Hello,
Sorry for that,
But your request is not clear enough for us. Could you please clarify it with screenshots and URLs? We are ready to help you, but we need a little clarification.
regards
Hi
I have a pre-sale query.
I currently have one copy of your theme, and want to purchase support (and may be another copy of your theme!). But I want to inquire about support for course/content access expiration (as opposed to lifetime access which is how it works today!).
1. Does course/content expiration work today or not?
2. if not, is there a workaround, i.e. code snippet or another plugin or a beta version of master study where it works?
3. if not, is there a concrete plan to add that feature? if yes, please share a date.
Thanks
Hi,
There is no such kind of possibility in the theme by default right now. However, this option in the development stage. It will be included in the future versions of the theme. Some fixes and improvements are taking more time than expected. Unfortunately, we can’t provide an exact release date
regards
Thanks for the update. Will it the fixes and improvements take another 6 months or longer than that? Will we see this feature in 2019 or not?
Btw, is there a way to exclude some courses from Memberships? Say I want to offer a few courses for one time purchase outside the memberships?
Please confirm my understanding that today individual product purchase carry lifetime access but Memberships based access is still time restricted and expires after the duration is over?
As we have mentioned previously, we couldn’t provide an approximate date right now. Thank you for the provided information!
regards
Ok. I will hold off on any further purchases until you can confirm a date for content restriction/expiration for individual product purchases. Your support has mentioned this feature as coming in the future for past 9 months or so and it may take several years who knows.
can you please answer the other two questions in my previous comment?
1. Btw, is there a way to exclude some courses from Memberships? Say I want to offer a few courses for one time purchase outside the memberships?
2. Please confirm my understanding that today individual product purchase carry lifetime access but Memberships based access is still time restricted and expires after the duration is over?
3. Is there a way to publish some courses without one-time purchase option, i.e. sell them only as part of a Membership but NOT individual purchase?
Hello,
1. Sure, you can exclude courses from Memberships on the course settings – http://prntscr.com/omaak2
2. Course will be available for a lifelong time even if you purchase it with the Membership plan.
3. Unfortunately, there is no such kind of option in the theme and it needs to modify the LMS plugin templates to realize your request.
regards
Is it possible to have some courses that can only be purchased via the membership and other courses that can only be purchased via one time payment?
Hello,
You can exclude course from membership plans on the course settings and the course won’t be available for membership plans. http://prntscr.com/olrbqx
regards
Great! Does this also mean that the course can be exclusively for membership and cannot be purchased otherwise?
Unfortunately, there is no such kind of option and it needs to modify the lms plugin templates to realize your request.
regards
