277 comments found.
Hi! I’m having problems with speakers.. I’ve created many speakers but all the pages /speakers/name-of-speaker goes to a 404.
Hello,
Please re-set permalink. If still issue send me url & WP admin access I will check. support@radiustheme.com
Thanks
It works! Thank you 
Thanks too !!
I changed the footer to Layout 2, but I have the following problems: 1. it does not show my logo. I have added the correct logo everywhere, but it still shows the Eventalk logo. 2. The Social Links are still there, even though I have left them blank in the backend. 3. Where can I change the text below the logo, the one that says “Fummy text of the printing antypesetting industry…”?
Link: http://event.biocom.de/ Pls use the following credentials for https: eventalk UT8rhsKA-v
Thanks!
Yes! Thanks a bunch.
Thanks too !!
For the speaker detail page, we need to edit the page as we’d like a photo gallery on each speaker detail page. We followed the instructions to enable Elementor Content. However, when we enable Elementor Content the speakers are no longer showing up for events. Please advise?
Replied you another message.
For the speaker detail page, we need to edit the page as we’d like a photo gallery on each speaker detail page. We followed the instructions to enable Elementor Content. However, when we enable Elementor Content the speakers are no longer showing up for events. Please advise?
Hello,
After enable Elementor you need to build page add content with Elementor page builder. If enable Elementor then default page data will not show.
Thanks
Hi there, is there a way to use a custom font? I have the font I want as otf-files zipped up. Thanks!
Hello,
Sorry don’t have option to add custom font. You can add in child theme.
Thanks
We do use a child theme for EvenTalk – or do you mean we have to add another child theme for the font?
No can use only one child theme. I mean in child theme you can customize as your need.
Hi! I’m having difficults with the cart icon. I need to keep it during all the pages but it is only available on the homepage. Could you help me with that, please? Thanks in advance!
Hello,
Home page set different header please set the Header for all pages from Theme Option then it will work for all pages.
Thanks
Could you please tell me exaclty where? I’ve searched Theme Options > Header, but I can’t find that option..
Yes here it is see https://radiustheme.com/demo/wordpress/eventalk/docs/#header
Whenever I add a button with an icon or an individual icon on a page, the social icons break on that specific page
Please send me page url support@radiustheme.com with admin access I will check and fix it.
Thanks
Hi, in our installation, for all home pages, the main key visual is missing. Link: http://event.biocom.de/home3/ htaccess: eventalk | UT8rhsKA-v
Please let me know how to provide login data if needed. Thanks
Hello,
You mean slider / Banner? Please send me admin access to support@radiustheme.com I will check.
Thanks
Sorry about that, figured it out: forgot to activate Slider plugin D’oh
ok nice !!
How do I add more than 1 speaker to an event?
Can I use style #7 for the event widget?
This layout has multiple speakers option https://radiustheme.com/demo/wordpress/eventalk/schedule-7-new/ You can sue this layout.
I only see up to 4 or 5 schedule layouts. How do I access the others?
Please update latest version of theme & plugins.
ok, great. Now I see style 7. But I don’t see how to add more than one speaker to an event. And I don’t see where to add details for a particular time.
Go to Event and schedule where you can add multiple speakers and schedule short description.
How can i remove the header/menu all together on any specific page? I don’t want to see any header/menu. i want it empty. Thanks.
a
You mean hide main menu? Don’t have option but by custom CSS can hide it. Send me url & admin access by page ID I will write custom CSS to hide it.
Thanks
ok. 1) I only want certain pages to hide the main menu. Can you do it so that I can copy what you do for any page I want in the future?
2) Also there seems to be a small bar/area at the top that is like a transparent background which I do not know what is creating that and needs to be removed. You can see that on these pages: https://cinesummit.jaspin.kamiro.com/allaccess-join/ https://cinesummit.jaspin.kamiro.com/you want me to hide only menu or full header? Please don’t send admin access in public comment mail support@radiusthene.
full header
How is this going?
Please use this default template it will remove page header footer then you can build own header footer https://prnt.sc/omcbps
you can edit this now.
I am out from this page you can edit I take screenshot
Is the header removed? I still see it on this page https://cinesummit.jaspin.kamiro.com/allaccess-join/
This is my look https://prnt.sc/omm8ga
exactly. undrer the to line of “Risk free” Is stuck the header that says Home. sending you an email to support
Hi! I’m interested in your theme but I need to know if the theme includes all the buy tickets’ process (register, payment). I would like to promote an event with 3 type of ticket plans and need to know if the theme already support it or if it will be necessary to install a plugin. Thank you!
Hello,
In “Buy now” button you can add external link. Our Theme support WooCommerce so if you create 3 WooCommerce products and link then your user can buy ticket. Or can link with any 3rd party ticket system.
Thanks
Thank you! I’ve purchased the theme. But I can’t find the option to import the demo data. Could you please help me with that?
UPDATE: found it! sorry
Thanks too !! First install Theme then install all required plugins then go to RT Demo Import plugin you can get demo import option.
Please take a look of our video and documentation https://www.youtube.com/watch?v=CDt2Xu_HDVk&t=9s
If still can not figure then send me url, admin & FTP access I will check support@radiustheme.com
Thanks
Hi,
We have option we add link you can add paypal link there. Or can use WooCommerce to make it link I think it will be better.
Thanks
Thanks for replying, which will work better in the pricing boxes that are already there? Can you tell me how I do it please? Thanks!
See the Pricing addon settings you can add custom url link in Buy Now button text https://prnt.sc/ojpo7k
Thanks
Hi, I need to add a Paypal button which they have provided me with custom code for. There is nowhere here to add custom code. How can I do this? Thanks.
Hello,
Then need customization.
What does that mean? How can I customise the link? Thanks
Doesn’t matter, found a workaround
ok nice !!
I cannot find the pre-made page called “speakers details” which I see in the demo. I see the other pages but this one is missing.
Hello,
Speaker detail is post default detail page. Each speaker detail information show in detail page.
Thanks
I am referring to having a template like this which is on the demo:
https://preview.themeforest.net/item/eventalk-event-conference-wordpress-theme/full_screen_preview/22404539?_ga=2.56595819.1316891859.1563788356-254668083.1563702677Hi,
You mean this layout https://radiustheme.com/demo/wordpress/eventalk/speakers/cristian-zozo-3/
Session data come dynamically. See Theme Option speaker detail has two layouts.
Thanks
Yes when i click on the speaker – or view their page i get a 401 message. https://cinesummit.jaspin.kamiro.com/ Click on a speaker to see the 401 message
Please re-set permalink.
Re-set to what? I renamed the permalink to match the page title. still nothing? The speaker that came loaded with the page, when i click view speaker, those pages also get 401 error. So not sure what the you are telling me to do.
ok. i think i figure out how to reset permalink. now it loads but does NOT look like the layout in the demo. see here: https://cinesummit.jaspin.kamiro.com/speakers/tim_kindler/
If this speaker has schedule then in detail page will show schedule?
the speaker photo does not have the nice graphic on top of it.
I am not clear I see speaker photo is ok? https://prnt.sc/ojhpnr
Hello,
I just purchased the theme and it looks really great but I realized I can’t use it properly as I will have to reconstruct the whole website as the installing model is delating everything.
I will keep the them in mind for futur project but right now I am not ready to rebuild the website so my order will be useles. That’s why I would kindly ask you to cancel my order and refund the money.
I am really sorry for that, but I didn’t expect that applying the model would make my website come to 0.
Best regards
Hi,
You want to use in Existing site? Then we have manual XML import system use that see our documentation data will not deleted in XML method.
If need any more help mail me url & admin access I will help support@radiustheme.com
Thanks
I can not get the event details text to appear. Please see screenshot? https://imgur.com/eaD7N4I
Hello, Please use this layout it has description option https://radiustheme.com/demo/wordpress/eventalk/schedule-7-new/
To remove time need to customize layout.
Thanks
Hi, I want to remove the word “day 01” “Day 02” etc as it’s confusing because the days are not all in a row. Please advise how to remove this. Thank you
replied your another message it is related with this. use layout 7 to remove Day or time need to customize layout send me admin & FTP access I will do this for you. support@radiustheme.com
Thanks
Hi team, Style 1 date is wrong. When I change to any other style, the date is ok.
Setup date is Sep 30th, for the 1st day of the event. So, it shows Day 01, Sep 30th.
When I select Style 1, it wrongly shows Day 01, Oct 1st.
Any fix for this?? As usual, it is very urgent. Thanks.
Hello,
Are you using latest version of theme & eventalk-core plugin?
Thanks
I currently have Version 1.5.3 of the plugin
Latest theme version is 1.5.7 & plugin version is 1.5.6 Please update latest version.
Well noted, downloading. Any reason why it would not notify that there is a new theme version available for update? I will update and revert back. Thanks for your prompt response.
When any new release I check notification.
...
You mean schedule? Schedule generate from Event see event bottom you can add schedule.
Thanks
We cannot change the font of the event title at the Home Page (using Home Page 5 template), the one above the countdown.
We cannot also change the text color of the countdown.
Hello,
You mean big banner title it is addon of Elementor page builder. font change you need to write custom css like
In Appearance => customize => additional css
.slider-layout2 .comingsoon-inner .comingsoon-content p {
font-family: 'cubanoregular';
}
For color need custom css also see https://www.radiustheme.com/eventalk-event-conference-wordpress-theme-common-faqs/
Thanks
i created a site at doreenharneymemorialride.com. and now the countdownisnt working on the layerslider could you please help it all seems right int helayerslider but it wont show on the site
Hello,
Is layer slider is it working. You want to call others area see we have addon.
Thanks
