13531 comments found.
Do you have an eta on the roadmap feature “Add Filtering for Courses by category, free/paid courses, course price range, course level, ...” most importantly the filter by category, type of course and start date?
Hi rubenmartinsweb,
We will need some bit more time to improve it. The ETA is 6-8 weeks.
Hi, can you please give me an update on this feature? Is it still on track for the initial 6-8 weeks ETA?
Hi rubenmartinsweb,
Yes of course 
Hi, how is this feature? Can you please provide an updated ETA?
Hi rubenmartinsweb,
We’re afraid that we will need some bit more time. Meanwhile, you can contact us to edusupport@thimpress.com with subject “rubenmartinsweb – Eduma Support”.
I will try to find a solution for you.
Your support time is expired, please renewing.
Hello, any update on this?
Hi rubenmartinsweb,
Please send me a request to edusupport@thimpress.com with subject “rubenmartinsweb – Eduma Support”. I will try to set it up for you first.
Email sent. In the meantime any update regarding this?
Hi rubenmartinsweb,
Our team is waiting for the site access
Just continue the email discussion.
is there a way to import LearnPress demo data only
Hi ezzittech,
Yes
Please send me a request to edusupport@thimpress.com with subject “ezzittech – Eduma Support”.
hi guys, how do i put the sub menu text in another size? i want it 12px
Hi dimage,
Just continue the forum discussion , our team will help you set it up.
SiteOrigin Page Builder Is Supported
WPBakery Page Builder Is Supported
And Now Elementor Page Builder Is Available
There is a generic static image within the slider and can’t seem to find where/how to turn it off. If you check out https://www.integralacademy.org/ – there is a shot of the kids within the theme – and do not want that – how/where to remove as we can’t find it anywhere?
Hi chenzoni,
There is an option in the Revolution Slider plugin.
1. If you are using version 6.x, please check this https://prnt.sc/oms533
2. If you are using version 5.x or lower, please check this http://prntscr.com/cjnyjp
Try and let me know
Awesome – is there also a way to make the NAV bar sticky and not leave during scrolling etc? ( I have it selected in the customization area but keeps moving )
Hi chenzoni,
Yes
body #masthead.affix.menu-hidden {
transform: none;
-webkit-transform: none;
-moz-transform: none;
-ms-transform: none;
-o-transform: none;
}
Try and let me know 
Hi I am trying to download the latest version of the theme zip file BUT it keeps saying it is Failed – Virus detected? You can see a screen shot of it here: https://imgur.com/pPdiutr Can you please check the file to see if anything would be causing this to happen? I have many other themes and plugins from Theme Forest and they are all downloading fine, it is just this one that is having this issue for some reason?
You can see this screen shot here: https://imgur.com/Bz1xR66 that it shows it is a Trojan virus called: Trojan:Win32/Sonbokli.A!cl
Hi buildingAbiz,
Sorry to hear that but the download file name is not like the one you downloaded.
Please confirm you go to themeforest.net/downloads?
My website’s speed is too slow. Help, it’s a 3 on Google Pagespeed Insights. Its even worse on mobile phone, pages take 30 seconds to a minute. Please help. The site is located at https://jagmohansachdeva.com
Hi designbygaurav,
Sorry to hear that. Something might go wrong. Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “designbygaurav – Eduma Support”.
Your support time is expired, please renew
Hello Ken Membership plugin doesn’t support Indian payment gateways, Can i use Woocommerce subscription option?, or do you have any other solution?. I want to use Razorpay which is Indian payment gateway. Waiting for your reply.
Hi goocha_charan,
I’m checking a solution
is there a way to translate strings using po/mo files? I was trying to do it putting poedit files in /languages dir in the child theme, but it seems to have not effect. I am referring for example to “all courses” title in courses archive page. I translated it in poedit, but it not works.
ok thankyou. So we need to use one more plugin to translate, is it not possible to do it usine po file?
Hi flaviese,
Yes, it’s possible but I think you may set the locale name wrong. With the Loco Translate Plugin, it will be automatically . So which language are you want to translated to? Please let me know.
italian language. I did the child theme, put the language directory in it and then te it_IT.po file generetad from the eduma.pot file. I tried also to put it on the language directory in the parent theme. Even changing file name to eduma-it_IT.po and eduma-child-it_IT.po but nothing happens.
Hi flaviese,
Okay so please help me check this.
1. Make sure you set up the site language is Italian.
2. Make sure the translation file names are eduma-it_IT.po and eduma-it_IT.mo.
3. Then copy those files into folder /wp-content/languages/themes/
Try and let me know.
1: italian
2: confirmed
3: now ok
it works, I put those files in the wrong place…. Great, thankyou
Hi flaviese,
Glad to hear that <3.
And hope you like the theme and the support and consider rating a 5 stars for us https://themeforest.net/downloads#item-14058034
Let me know if you need any further assistance.
already done !
Thank you 
where can I change/translate the slugs for our_team and testimonials on https://scrappinessdesigns.com.br/testimonials/ and https://scrappinessdesigns.com.br/our_team/
Hi scrappiness,
We can translate those slugs
Please check an example with Loco Translate plugin here https://thimpress.com/knowledge-base/loco-translate-guide/
In this case, please set it up with Our Team and Testimonials plugins
Done, TKS
LearnPress plugin doesn’t save the course price, once I insert the price then publish, the price filed gets blank
Hi ezzittech,
I have checked and it is still working fine. Seem there is a conflict somewhere on your site. Let me check it Just send me a request to edusupport@thimpress.com with subject “ezzittech – Eduma Support”.
Your support time is expired, please renew too
Hi, I bought a support extension, but the buying key say me that it is already used by another user. What can I do ?
Hi gautierveltri,
Sorry to hear that. The code was used by this user http://prntscr.com/ol9xxj
Is your developer? Don’t worry, just send me a request to edusupport@thimpress.com with subject “gautierveltri – Eduma Support”, I will help you get the code back
hello, please check my message i sent you a long message about a week a go, i’m still waiting.
Hi Worrier,
It was in weekend and our team couldn’t respond to you faster. So sorry about that. We are checking your request now
why i can install it to my wordpress. it is said that my link is expired?
Hi jaenerey,
Let me check your current system first, just email me to edusupport@thimpress.com with subject “jaenerey – Eduma Support”.
Your support is expired, please renew
Hi, When attempting to customise a new header the page is blank. https://imgur.com/a/rA9UqIl . When I attempt to add a new header in Eduma stops working altogether? https://catalysttuition.com.au/
Thanks, Andrew
Hi Andrew,
I will need to check your site more carefully. Can you email me to edusupport@thimpress.com with subject “Andrew – DestinyInk Support”?
Hi,
After updating slider rev. there is some problem with the sliders. They are not appearing even if I changed the shortcode.
Here is the link: https://testprepistanbul.com/
Hi testprepturkey,
I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.
Let me check your site first. Please send me a request to edusupport@thimpress.com with subject “testprepturkey – Eduma Support”.
Problem is solved. It is due to external plugin. Thanks.
I’m glad to hear that
how do we edit the mailchimp linked newsletter?
Hi fionabyr,
Please go the Dashboard then open menu MailChimp for WP and you can see the form to edit
I have a problem with watching courses on mobile phone, especially in scrolling. It scrolling a background screen instead of lesson page and search bar doesn’t disappear and hide some elements on lesson page
Hi yura_fresh,
Please send me a request to edusupport@thimpress.com with subject “yura_fresh – Eduma Support”.
Hello, I would like to know if there is any way to use the login popup in an HTML text within a post.
For example, let the text say:
It is necessary to LOGIN and that LOGIN is the thim login widget popup.
How could I do this?
Hi FedeMordkowicz,
Sorry but it’s not possible right now 
The WPBakery Page Builder is not working and I cannot edit my texts. Can you help me? Best regards
Hi lydiasta,
Yes, our team is gonna check your case.
Your support time is expired, please consider renewing
Thank you precious team. I’ll do that. Have an awesome day
After the update I can’t even fix the revolution slider…
Hi lydiasta,
I apologize for the delay in our reply. We’re experiencing larger than normal inquiries this past week and we’re working hard to clear the backlog.
Our team is checking your case again.
Thank you so much awesome team. I understand. I’ll wait for your help cause thinks after last update are bad and due to technical issues I can’t work. Best regards!
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
