1458 comments found.
Hi,
In the same way we have the Add to cart overlay on the Woocommerce product thumbnail, for the woocommerce external products, can I have this code?
<script src=”https://plu.ug/n/kz40ad”></script>This code will generate a buy button who will do a checkout in a modal window (https://cl.ly/a15fd82dd155).
Basically, I need to know where is the code that generates the Add to cart button on the woo product thumbnail. And second, I need that if that it’s an external product to change the default code with mine.
Is it possible?
Hi Kevero,
We use default code of WooCommerce to generate Add to button on quick view
woocommerce_template_loop_add_to_cart()
on line 97 on file content-product.php in claue > core > libraries > vendors > woocommerce > templates.
You can override by copy file to claue-child > woocommerce
If you create external product, the button will change to external link. https://prnt.sc/ou5fux
Kind regards
Hi Support,
We are having issue with language translation We are having child theme activated We are using Polylang + Loco Translate Problem is that translation highlighted in the screenshot works fine in Chrome but it does not get translated in IE and Firefox https://i.imgur.com/WQZyhix.png https://i.imgur.com/ienyCps.pngCan you please help?
Hi,
Please clear cache on your browser. I check your site on Firefox it work well.
Kind regards
Hi
On Firefox it’s not working after cache Clear as well. Please check.
Thanks, Keval
Hi Keval,
I check on my browser it still work well https://prnt.sc/otwflm on Firefox and on Safari https://prnt.sc/otwgiq
Kind regards
hi guys, does your theme support product color variant images. This is what I have in mind:
https://prnt.sc/ot9566 -> the product color variant images are coming directly from Aliexpress.thanks, Martin
Hi,
Thank you for interested in our theme. Yes, our theme support color variation images come from Aliexpress, it also support color variation images with plugin included in our theme.
Kind regards
Hello Support,
We don’t want to show Price Range for Variable Products instead want to display single price for that combination.
See this screenshot.
https://www.dropbox.com/s/ab7xedarfhvq220/2019-08-13_12-39-32.png?dl=0In which file we should do this change? Using Child theme.
Thanks, KK
Hi KK,
Thank you for choose our theme.
Please add code at https://pastebin.com/bY4LuW05 to claue-child > functions.php
Kind regards
Hi Support,
Thanks for your reply. The code you have given is not as per my requirement. I want price range to be deleted completely. At that place, I want only variation price to be displayed.
Thanks
Hi,
I’m sorry WooCommerce only support show exact price for each variation when you select https://prnt.sc/os6bgz
Kind regards
i am having this error when installing all the Plugins : Something went wrong with the plugin API.
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and temporary admin account. Our support team will check and help you solve problem.
Kind regards
imtrying but the it doesnt let me in with my license purchased code
Could you please send your purchase code our email at janstudio.net@gmail.com. We will check for you.
Kind regards
Is it possible to have a part of the menu allign to the right of the main menu? For example, I have Home, Shop, Blog, Contact centered and I would like ‘Sale’ to be alligned to the right side of the menu.
Hi,
Please create new topic at our support forum with your site url and menu, we will suggest you code.
Kind regards
Hi,
I want to create a separate page for a customizable product. What I did is make a new page on which I want to show the product as if you are on the product’s shopping page (so including size selector, description, add to cart button etc). Is this possible? I tried using the “Product page” element in page builder, but that crashes the website. Are there any other ways to make this happen?
Kind regards, Casper
Thank you. However, I keep getting a ‘503 Service Unavailable’ error on this specific page.
Is the message on your site? Please try contact to hosting support.
Kind regards
Have done so. Thank you.
Can we have the product filter visible all the time in the left sidebar, instead of the of canvas one?
Yes, you can add filter to WooCommerce Sidebar and show WooCommerce Sidebar in left column in Theme Option > WooComerce > Product Listing Settings > Choose Layout with left sidebar.
Kind regards
Thank you! I also noticed that we can actually have the filters on top if we use the widget Woocommerce Categories Menu Sidebar. I added some filters there but they come stacked instead of being displayed in one row: https://cl.ly/42e0a7cd259c There is any settings to make them in one row like here? https://cl.ly/482d4c8d64ee Also, what plugin is used for this filter? Maybe I can buy a premium or something.
Hi,
Please check these plugin https://codecanyon.net/item/woof-woocommerce-products-filter/11498469 or https://codecanyon.net/item/xforwoocommerce/23673114 if it support dropdown filter
Kind regards
If you use the Improved Variable Options plugin on your shampoo (https://codecanyon.net/item/improved-variable-product-attributes-for-woocommerce/9981757), will the variants appear in the cost? I mean, whether the client will see in the basket and summary specific variants that he has chosen.
Hi,
You mean this https://prnt.sc/oqiz53?
Hi, is it possible to display the amount of products within a category in the shop sidebar? So for example; Category 1 (5), Category 2 (12) etc. Kind regards
Hello. I like your theme design and want to buy it, but before to do that, I want to know:
1. You checked Dokan compatibility just for Lite version or for Pro too?
2. Unfortunately, only the ‘select type’ for variations is working with Dokan which is the default for WooCommerce. Your product image swatch can work with dokan? It’s compatible? I had a problem with another theme, if is not “Select” vendor can’t add variations when they add or edit a product https://prnt.sc/opvxv2 And I want color/image swatch. Please check and tell me.Hi,
Thank you for interested in our theme.
Sorry for late reply.
1. Our theme compatible with Lite version of Dokan plugin
2. I’m not sure about variable product because Lite version enable this feature for Vendor.
We contacted to plugin author to check compatible with Pro version and add variable product for vendor. When have result we will inform you.
Kind regards
Ok. I’m waiting for your answer this weekend please. Thanks
Hi kpk1l,
I’m sorry for late reply. I received reply from plugin author today.
I checked our theme with plugin Dokan Pro version and they are work well but for the variable product it can’t save the attribute and variation the issue cause by plugin and I report this bug to plugin author.
Kind regards
Hi. Thank you for your reply. Let me know if they find a solution. Regards
Hi,
We check again, the Dokan pro plugin doesn’t work with image swatch plugin 
it only work with default variation dropdown select of WooCommerce.
Kind regards
Yeah, I knew that. Thanks Regards
Another question, how do I change the text colour on the ‘Sale’ text in the main menu and how do I change the orange background color in the ‘Sale’ text balloon?
https://gyazo.com/0c655b9626e65766385c698b210eb937Thank you.
Hi,
You can change the text and background color by add below code to Claue > Theme Option > General Layout > Custom CSS
html[lang=”en-US”] .jas-menu li.sale > a:after { content: ‘Sale’; background: #ffa800; }
Change en-US as your language, change ffa800 with your color
Kind regards
Thanks! Unfortunately it did not work
Oh well, I got the background to change from color now, but the text doesn’t change when I change content: ‘Sale’ to something else…
Hi,
Please change code to
jas-menu li.sale > a:after { content: 'Sale'; background: #ffa800; }
And try change the text.
Kind regards
Can’t get it to work for some reason. Tried everything but everything but the titles change. Any other tips? Otherwise, is it possible to make a new tag and try it that way?
Hi,
Please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with detail of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Kind regards
Also, how can I update the theme without it overwriting the functions.php and style.css? I added code in this and whenever I update the theme it overwrites this :/
Hi,
Please move the code you add to functions.php to claue-child > functions.php
and code from style.css you override to claue-child > style.css
We recommend use child theme to override function and css of parent theme. When you update it just update parent theme and your code in child theme still prevent.
Kind regards
Thank you. Will do.
Hi, quick question. Is it possible to make a second shop with just ‘Sale’ items? We have an old collection we want to get rid of but we don’t want to show it in the same shop as our new products. Kind regards, Casper
btw, they’re variable products. I found some code but these all don’t support variable products.
Thank you.
Hi,
1. Please go to Claue > Theme Option > WooCommerce > General Settings > Page Title and change as you want
2. Please use Loco Translate plugin and follow our document http://janstudio.net/claue/document/#translate-theme
3. For product categories, please go to Appearance > Widgets > and find the text and change as you want.
Kind regards
Thanks, it all worked out. I have one more question, where can I change the icon of the cart?
https://injeflex.com.br/novo/wp-content/uploads/2019/08/Captura-de-Tela-2019-08-05-às-14.01.50.pngHi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS to change icon cart
.pe-7s-shopbag:before {
content: "\e66e";
}
Kind regards
Hi,
Please send me screenshot again, it now i can’t open the link you send.
Kind regards
Hi,
Please copy file layout-x.php from claue > views > header to claue-child > views > header as header layout running on your site.
and add your icon between below code
<?php if ( cs_get_option( 'header-search-icon' ) ) : ?>
<a class="sf-open cb chp hidden-xs" href="javascript:void(0);" title="<?php echo esc_html__( 'Search', 'claue' ); ?>"><i class="pe-7s-search" /></a>
<?php endif; ?>
<?php
if ( class_exists( 'WooCommerce' ) ) {
echo jas_claue_wc_my_account();
if ( class_exists( 'YITH_WCWL' ) ) {
global $yith_wcwl;
echo '<a class="cb chp hidden-xs" href="' . esc_url( $yith_wcwl->get_wishlist_url() ) . '" title="' . esc_html__( 'View your Wishlist', 'claue' ) . '"><i class="pe-7s-like" /></a>';
}
echo jas_claue_wc_shopping_cart();
}
?>
And use icon from this link http://themes-pixeden.com/font-demos/7-stroke/index.html
Kind regards
Hi, how can I hide header images on mobile?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media only screen and (max-width: 767px) { .page-head { background: none; }}
Kind regards
Hi, i had purchased this theme, and after series of issues, open cases and resolutions, my website Has constantly be breaking down. Theres a message display” this site is experiencing techincal difficulties”. I tried to reset and all of the contents are gone. I tried to re-download the theme, but the homepages are not showing up, how do i get to reinstall the theme?
Hi,
Please follow this topic https://wordpress.org/support/topic/the-site-is-experiencing-technical-difficulties/ or this video to fix issue https://www.youtube.com/watch?v=1Lx8AQ91bT0.
The issue related to WordPress not our theme.
Kind regards
cannot install required addons becouse http://janstudio.net/ is offline
Hi,
Which account you use to purchase our theme. This account not bought our theme.
Kind regards
Sorry wrong account, purchase with HanspeterHofer
Hi, please try install plugin again.
Kind regards
Hi,
I want to send a ticket but the website http://support.janstudio.net is offline.
Hi,
Sorry, the issue because our server off. We fixed it, please try again.
Kind regards
Hello, just purchased and installed now am trying to update WPA WooCommerce Product Bundle and its not accepting am not able to purchase more plugins for this website, does this affect theme ? how can i update the theme without this plugins ? 2- where in the admin can i select different layout home page 2 ,3 etc to be the default
Hi dalank,
Thank you for choose our theme.
Sorry because inconenience.
1. It has issue with version of plugin WPA WooCommerce Product Bundle and we fixed. Please try again to install.
2. You can change homepage layout in Settings > Reading > Homepage.
Kind regards
thanks, am running a non shoes or clothes store so there are no need to the SIZE GUIDE in product details how to disable this option please?
Hi,
You can remove this option in Claue > Theme Option > woocommerce > product detail settings > Size Guide > and remove images.
Kind regards
ok, one more question please, why creating category from post tab doesn’t match the category created by product tab clicking on any category from menu doesn’t take you to the category page of the product. only works if i add costume links . check both links mentalism in here https://magicshopme.com/
Also there are something strange clicking on contact have a look please
Hi,
I see you add blog category to same dropdown menu with product category.
I recommend move Product Category under Shop
I check contact page and don’t see any issue.
If you have issue, please take a screenshot and add note to describe issue for me.
Thanks
