Hello,

Thank you for using our theme!

Please submit a ticket to our support forum and include your website URL along with wp-admin access so that one of our support agents could assist you with this matter.

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Hello,

Thank you for using our theme!

In order to change these you could use the following code and add it into Appearance > Customize > Additional CSS:

.eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before {
    border-bottom-color: blue !important;
}

.eltdf-drop-down .second .inner ul li a .item_outer:before {
    color: blue !important;
}

You can simply change the color value to one of your choosing.

Hope this helps! If there is anything else that we can assist you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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i can change. I find that the selected page changed color, but when I put the pointer on the other pages it still comes out with another color … how do I solve that? Also, I couldn’t change the $ sign of the menu.

My apologies, here is the complete code for changing the color of the lines inside the menu:

.eltdf-main-menu>ul>li.eltdf-active-item>a .item_text:before,
.eltdf-main-menu>ul>li>a .item_text:before {
    border-bottom-color: blue !important;
}
.eltdf-drop-down .second .inner ul li a .item_outer:before {
    color: blue !important;
}

As for the $ sign issue you have mentioned please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you. Also please be more specific as to what $ sign you are talking about? If possible please include screenshots and links to the pages in question so that we could provide you with a more precise answer.

Thank you in advance!

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Hello,

Thank you for choosing our theme!

You can find within the documentation for the theme the second method for installing the theme: FTP upload.

Using this method should fix the issue.

Hope this helps! If there is anything else that we can help you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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Hello,

Thank you for using our theme!

Regarding the Instagram issues, please navigate to: your-website.com/wp-admin/options.php page

Then find all the instagram fields and delete them.

If you want to change the Instagram account, navigate to: www.instagram.com and make sure you are logged out.

Then navigate to Theme Options > Social Networks > Connect with Instagram.

- Also, note that some web servers don’t allow editing the database through options.php, so you might need to access the database directly.

Once this is done if it does not work check to see if you have been logged in to your Instagram account. If so do not log out this time and simply go back to Theme Options > Social Networks > Connect with Instagram and press the button once again this should connect the two and provide the following message.

Hope this helps! If there is anything else that we can help you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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Hi we tried but it show a blank page at the url https://demo.elated-themes.com/instagram-app/instagram-redirect.php?code=c51975a1c42d48b48fb23542a0df8505

Please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you further.

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Hello, Thank you for taking an interest in our theme!

There is no option to access the admin panel prior to the purchase of the theme.

You can check out the Academist user dashboard by clicking on the Login button in the header and using the following login credentials: Username: test Password: test

However, please feel free to ask us anything that may be a concern for you and we will gladly help resolve it and send you screenshots of the elements that interest you.

Hope this helps if there is anything else that we can help you with please don’t hesitate to ask.

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Hello,

Thank you for the kind words and the interest in our theme!

You will be able to set a prerequisite for any course thus restricting the lessons of that course.

Hope this helps!

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Hello! Is this an option for prerequisite lessons in a course? I need that option not prerequisite course. Thank You!

It is not, however, if structured properly you could use the prerequisite course option to achieve what you want.

Upon purchasing our theme you will receive a 6 months free support period when you can submit a ticket to our support forum and one of our support agents will assist you.

Hope this helps! If there is anything else that we can help you with please don’t hesitate to ask.

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Hello,

You could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Hope this helps!

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Hello,

Thank you for taking an interest in our theme!

These are the default options for payment gateways offered by WooComerce. For any further functionalities, you will need to use an extension or a third-party plugin. Here are some good resources: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

https://www.wpexplorer.com/woocommerce-payment-gateway-plugins/

Hope this helps!

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Hello,

Thank you for taking an interest in our theme and for the kind words!

1- Yes, the customer can add as many courses as they’d like to purchase.

2- The course can exclusively be purchased via the WooCommerce gateway for the currently logged in customer. There, unfortunately, is no default way for the customer to add others to a course. However, you could try using a third-party plugin to achieve this. Here is a helpful guide on how to do so. Please bear in mind that this has not been fully tested with our theme and some issues may arise. If that is the case please submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you in any way possible.

3- Currently there are only two filtering options for the Course List shortcode: Category filtering and Dropdown sorting picker. See image here. If you’d like to combine multiple filters, at the moment, you will have to download a third-party plugin like Search & Filter or similar.

Hope this helps.

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Hello,

Thank you for taking an interest in our theme!

1. This theme is primarily built for students to use, thus only they can view the course statistics for the courses they are enrolled in.

2. Instructors have an option to link social accounts with their profiles so as to be readily available to be in contact with the students. And for any general inquiries, every course has a forum option with different topics and the ability to

3. The WooCommerce platform that we use for our theme does not allow for commissions and the distributing of received payments. You might be able to achieve this using a third-party plugin. However, please note that we have not tested all plugins and some issues may arise.

Hope this helps.

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Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

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Hello,

Thank you for reaching us.

Please note that we’re working with some limited resources during the weekend, that’s why your ticket is 2 days old. In either way, your ticket is now replied, so please check it’s status.

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Hello,

Thank you for taking interest in our theme!

No, unfortunately not, sorry about that. This is a WordPress theme exclusively.

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Hello,

You can go to your WP dashboard → Users → http://postimg.cc/5HwWKhpq

If you want to change order status of some purchase, you can go to WooCommerce → Orders → http://postimg.cc/67CMNwkq In this way that purchase (course) can be canceled → http://postimg.cc/dLTH985G

By theme design, you can see the list of all members for each course separately → http://postimg.cc/Yv3RC8Xf

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Hello,

Thanks for writing in.

As you can see in the following screenshot → http://postimg.cc/RqY5byQK you can set Course Duration Parameter, Number of Re-Takes, Passing Percentage and a lot of other settings, but unfortunately, there is no predefined option for start/end date. This theme uses our LMS plugin for that, and the native design options do not provide such a feature.

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Hello again,

Please note that the native design options do not provide such a feature. As you can see in the following screenshot, at the end of any quiz you can see the results.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://elated.ticksy.com

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Yes, as a student I can see the result, but as a teacher I can’t see the answers, and I need to see some answers.

Hello,

As mentioned in previous reply, such an option doesn’t exist within Theme Options, and that can be achieved only with some custom work. Sorry for any inconvenience and thanks for understanding.

You can try to find some 3rd party plugin for that. Just note that we have not tested every available plugin and cannot guarantee compatibility with all 3rd party plugins available.

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Hello,

Thanks for writing in.

Please note that all our themes are compatible with PHP 7.3, so there should be no problems.

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Hello,

Thank you for taking interest in this theme.

We have developed our own LMS plugin that we use for lessons, courses, questions, quizes etc. http://postimg.cc/D8GvBFBL so there’s no need to use any other LMS plugin.

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Hello,

Thank you for taking interest in our theme.

Please note that only users who purchased some course can leave a review for that course within Review section → http://postimg.cc/bZYswQK2

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Hello,

Thanks for writing in.

We located your request #2089360 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!

Please continue the conversation on the ticket.

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