282 comments found.
Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number
Hi,
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/signflow/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 20USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Hi I am trying to import demo data but pages are not loading …
Hello i am having this issue after last night. Warning: Use of undefined constant HTTP_USER_AGENT – assumed ‘HTTP_USER_AGENT’ (this will throw an Error in a future version of PHP) in H:\root\home\vincenzo2204-001\www\screenyadsmain\wp-content\themes\signflow\header.php on line 1
Hi, this is not a code or error related to the theme, most probably is some plugin. Anyway it is just a warning, you can hide it by disabling WP DEBUG into the file wp-config.php. Thank you!
i did but we did not install any other plugin in the site. and another thing is iadded the smtp info that i am already using to send email from other application. but the email is not going. i did put the same email address in username and email position. it is always sayin its failed to submit contact
The contact form is basic and if it do not work the fastest solution is to use a plugin like CF7, if you want I can install it for you.
yes sure r u going to charge any extra for this?
No no it is free
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
thank you please check your email
Hi the site keeps going up and down so frequently without Any pattern from the beginning.the hosting is capable that i knkw cause i have runing 6 big systems in same hosting plan in different subscription. But in here this is the only one.
Sorry I can not help you about hosting issues, try to disable the plugins and check if it works, maybe some plugin cause the issue. Regards
why i was trying to install it from the plugin as all the wocomerce is installed but why cant it? and if i install as a theme why there is nothing but a blog only?
Hi, install the Theme, then Hybrid Composer plugin (It is inside the /inc/ theme folder) then go to Appearance > Theme options > Demo import and import the main demo 
Thank you!
Hi i am creating pages and addingin menu but everytime i am clicking menu its showing 404 error
Hi, this is not a theme related issue, try to go to Settings > Permalinks and reset the permalinks.
Hello
I want to know how I can change background color of a container?
Regards,
Hello, click the “gear” icon on the top right of the component to open the Settings Box, then, under STYLE insert “background-color: red;” change red with any color, mind that this may not work for all components, you need more control under design customization but you do not know the web design and css you will need a tool like Yellow Pencil.
Thank you!
Hi. Since the last July update, all pages using builder are very slow. Each of one use 99% CPU to run and slow down the browser speed. I did a test with a new install without any add on and it’s same. With this speed (40s by scroll or saving) it’s impossible to use anymore this theme.
It’s the same case than @berndnestrojii
To help to debug, The problem occur only with chrome (I use the last version, PC). People using Safari (Mac) or Microsoft Edge (PC) don’t have this problem.
Additional note : you have another bug. Your demo pages link to your own images hosted on your own server not https and not from the download pages. It provide some security error messages but it don’t solve the problem when we remove them.
Hi, this do not seem a problem related to the item, something related to your chrome or os. Try to clear the browser cache or use Incognito Mode.
Hi, thanks for the fast answer. No, it do same on private windows and other computers. I use a graphic workstation with 16 cores, I don’t think it come from that.
From my last test, it happen strongly with a 5Mb internet connections and lowly (but happen) on 15 Mb internet connection..
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello there, how can I edit the Pages like ‘Home main’ ? I wanted to customize the texts on main page in my case the ‘Home main” I tried through hybrid composer but, it changed it to code.
Try to disable Gutenberg from Theme options > general on bottom. Thank you!
I tried, but it didn’t fix it. I even tried to download the Disable Gutenberg plugin. It didn’t work. Another issue is the big titles flicker after a reload.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello there,
I’ve a few questions. When I try to customize the main page, it displays the codes. Ive attached the screenshots.
Hi guys, I’m not able to edit somenthing in my page. Seems like is locked. Is there a chance to update the theme?
Thx Bernd
You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
.
Hi, no problem. Please contact me at support@schiocco.com and send me the same message again.
I just purchased this theme, but every time I try to install it on my server I get the following:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Where is the style.css file??
Hi, please upload only the file signflow.zip. you’re uploading another file, maybe the themeforest download zip
Thank you that worked. I’m currently working on the theme now. I am curious, how can I use the images that are on the theme? For example, on one page I saved the mobile phone / laptop images and want to put my own images in there, but the edges of the images look distorted. Is there a PSD file of the images I can change?
Hi, there are no PSD sorry. But if you are referring to the mockups, here there are many: https://www.mockupworld.co/all-mockups/
We’ve emailed you multiple times for a refund. Why don’t you guys reply? Please process our request as soon as possible.
Hi, When I go and “download demo content” it just loads and nothings gets downloaded. How can I fix this?
Best Regards Maciej
Hi,
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/signflow/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 20USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Hi,
I’m getting hacking issues on my website lately which says it’s a vulnerability on the javascript. Are you or I able to fix this in the theme? Thank you. https://biqmind.com/
Hi,
To fix the security issue please update both the theme and Hybrid Composer plugin to the latest theme version of 11 (the version is still the same 1.4.6), July. You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
You can also update only the affected files: comments.php into the theme’s folder and index.php into Hybrid Composer plugin folder.
This hack should only affect the database “siteurl” option, so no files should be affected, you can restore the website by update the database record on wp_options table, record name: siteurl
Thank you!
Hi we have done this, yet are still getting hacked.
Hi, if your website has been hacked again after the update this mean that the attackers have a deeper access and there are two reasons:
1. The site has been compromised and there are malicious files inside the folders. Delete all files except the /wp-content/ folder and the wp-config.php file and upload again the file of the latest wp version. Also carefully check the folder /wp-content/ for suspicious files. But due you’re restoring an old, safe, backup of all the website, I do not think this is the case.
2. The hackers have the FTP or WP or MYSQL accesses, update all the passwords.
Thank you!
Hi,
We’ve tried every single one of your suggestions but we are still getting hacked. For now we’ve disabled comments completely. Do let us know if there’s something we can do about this.
Now there are also new bugs, specifically:
1. We can no longer insert a href links in text blocks with target=”_blank”.
2. We can’t add more than two categories to a blog post. Otherwise, it replicates to other blog posts.
Thanks for your assistance.
Hi,
Hi, if your website has been hacked again after the update this mean that the attackers have a deeper access and there are two reasons:
1. The site has been compromised and there are malicious files inside the folders. Delete all files except the /wp-content/ folder and the wp-config.php file and upload again the file of the latest wp version. Also carefully check the folder /wp-content/ for suspicious files. But due you’re restoring an old, safe, backup of all the website, I do not think this is the case.
2. The hackers have the FTP or WP or MYSQL accesses, update all the passwords.
About the other questions:
1. Use the char ’, not ”, so use instead : target=’_blank’
2. please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link).
Thank you!
We moved over 1,000 pages of our blog to your new theme. We wanted to change “Blog Template” from classic to one of the Blog Templates in the theme. When we make the change, the content disappears for the blog article and we have to copy and paste the content back into the Hybrid Composer.
How can we import all 1,000 pages into our blog and get it to work with the “Blog Template” we want to use?
Hi, you can not, you must do it manually or leave classic mode for all. Regards
Hi, I need to update the theme and the Hybrid composer because I’ve got the security issue that modify the siteurl value; how can I download them? thanks
Hi,
To fix the security issue please update both the theme and Hybrid Composer plugin to the latest theme version of 11 (the version is still the same 1.4.6), July. You can update the theme and the plugin via FTP or, to do it via WordPress, delete both the theme and Hybrid Composer plugin and install the new theme. If you do not see the Hybrid Composer plugin installation message install it manually, it’s inside the /inc/ theme folder. Always make a backup of the database and of the theme and plugin folders first.
You can also update only the affected files: comments.php into the theme’s folder and index.php into Hybrid Composer plugin folder.
This hack should only affect the database “siteurl” option, so no files should be affected, you can restore the website by update the database record on wp_options table, record name: siteurl
Thank you!
Ok, but where can I find the updates? I haven’t links or options to update theme and plugin on the wp interface. If I try to download the theme from my download area, I only get the old version purchased.
I confirm you when you download the theme from my download area you get the latest updated version.
Hello, are all the demos, picture, icons included as well?
Hi, demos and icons yes, for the images and videos(for copyright reasons they are not included) you must contact me at support@schiocco.com and I will send you them privately.
ok, let me buy it first and then will go from there.
questions: 1. how to change the header? 2. are there any trainings on this editor?
Hi,
1. The menu from Appearance > Theme options, the top title / header from Edit page, on top, you see a tab with Image, Slider, Video, Base, Empty.
2. There is a very big documentation at http://wordpress.framework-y.com/ that should help you.
Thank you!
i don’t have header option.
Try to go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” and check again.
Hello,
I’ve installed the theme but I’m not sure if the Hybrid builder is working. All I see when I edit a page is some html text like this:
“{main-title one”},section_5ZtkF-“
What do I need to do?
Did you installed also Hybrid Composer plugin ?
Yes I did
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Thank you, I have just sent you an email.
Hi,
We have a problem with the menu rendering on mobile phone and smaller screens. The parent link for drop-down uses ”#” and still doesn’t do any activity on a phone, it just gets coloured, but you can’t see the sub links. Can you help with this issue, you can find the link here for the development project: https://wordpress-242446-900387.cloudwaysapps.com/adobe-captivate-prime/
And another question: Is there a way to activate the template and set for update via the admin as we have this option with the WordPress plugins?
Thank you! Purchase code: bd0bd6f9-c947-4f34-93d8-1ef046d76471
Hi,
You can not maintain the link on parent menu items of subitems on mobile or the dropdown menu will never open. This is logically impossible. I advice you to remove the links on parent items or leave it and add it again into the dropdown menu as well. (almost all websites, including Envato, do the same).
You can not automatically update the plugin and the theme unfortunately.
Thank you!
But there is no link in the parent. In the demo for http://templates.framework-y.com/signflow/pages/services-4.html here for example it works. What is your solution for the menu in WordPress?
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello,
After buying the template, is it possible to install it on a test server before installing it on the final server?
Yes of course, but this is not related to the theme, it’s just a migration.
