1885 comments found.
Dose this theme have option to remove currency decimal? My country currency do not have decimal
Hello,
There’s no option for this, but we can help modify/remove the decimal for you 
Hi, I have a problem ….when i click on check availability for a specific room …...it says ….( Sorry, there’re no room available in these following dates ) Why?
Hello,
Could you open a support ticket with your site URL so we can check? Feel free to provide the WordPress username-password or screenshots from the room setup as well.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I can see that we can sync the calendar with Airbnb. Is it a 2 way sync? So if a person book directly from aibnb, that will be sync on the website and if a person book directly from the website, that will be sync on Aibnb?
Please confirm.
Hi,
Yes, we provide a URL for that in the room options: https://i.imgur.com/YeC8ABw.png You can use it to sync the bookings from your website.
Hi – how do I download all the transactions in the hotel? I need theme for reporting.
Hello,
Sorry, there’s no option to export/download the transaction data 
Hi there, If I want to use your theme for a hotel in a South America country (Peru, for example) 1) Can I set up taxes to match with that country laws? 2) Can I have different languages for my site? If yes, how will be the best translation option? Thanks in advance,
Hello,
1. We provide an option where you can add a % for tax: https://i.imgur.com/ypW56jV.png Do you mean anything else? Could you explain more?
2. Yes, you can use different languages using either the Polylang or WPML plugins for this.
Hi there, I see. Only one kind of taxes can be added? Is there a way to break it down to “city tax”, “VAT”, etc? Tahnks
Hi, will I be able to list actual properties or is this theme specifically designed for hotel rooms?
Hi,
It’s mainly designed for hotel purpose.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
*BTW, you can use with something like apartment room as well as shown in apartment demo.
Hello. I rent my appartement with minimim 7 nights starting from staturday. Is it possible to define saturday as the starting day of any booking ?
Hi,
Please go to include/gdlr-price-calculations.php file in gdl-hotel plugin folder
around line 238, you’ll see
// 1 for monday 7 sunday
$workingDays = array(1, 2, 3, 4, 5);
try changing the day as you need.
my website was working well.. Now i cant getting reservation confirmation mail.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hola, tengo siteminder para reservas, podre integrarlo? y en caso de poder integrarlo ustedes cuentan con un manual o realizan el soporte directamente en la web
Hi, I have a siteminder for reservations, can I integrate it? and if you can integrate it, you have a manual or support directly on the web
Hi,
First of all, Thanks for your interest
Unfortunately, you can’t integrate third party system to this theme.
Hi, I saw your theme on https://www.cloudbeds.com/articles/top-10-wordpress-themes-for-hotels/ And I am interested is it possible to integrate it with Cloudbeds?
Hi,
First of all, Thanks for your interest
I’m not really sure but the only way to sync with third party, you have to use iCal only.
Please read about iCal usage in this theme carefully first : https://demo.goodlayers.com/document/hotelmaster/ (See Hotel System > iCal section)
Cheers!
Hi devs – any flash discount on your theme this month? A few % off would mean a lot.
Hi,
First of all, Thanks for your interest
Unfortunately, there’s no plan for discount for this theme yet :/
one more question how to translate https://prnt.sc/ost3ot
Hi,
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
PRIVATE TICKET #2117448
Hi there!
Your changelog for the recent update states: add option to disable reservation bar on single room page
Does that mean we can disable the reservation sidebar on single room pages, and possibly disable the reservation search in general so we can have any sidebar we want instead?
If so, how do we disable that so we can place or own sidebar without the reservation system displayed?
Thank you!
Hello,
Yes, the recent update allows you to disable the reservation bar on single room pages. This option applies to all rooms.
The new update adds support for Elementor plugin, you can use that to add a sidebar on rooms.
Hi there!
That’s great to hear! While your reservation system is great, it is definitely useful to be able to disable it and use our own sidebars (and insert our own reservation widgets) for a variety of reasons.
Do you have a page with instructions on how to do it so that I can make sure I am applying it correctly? I assume downloading the Elementor plugin is Step 1, but what about after that?
Thank you!
Sure. After installing the plugin, you just need to enable it on the rooms in wp-admin > Elementor > Settings page.
You can now use the elementor plugin just as you would on a normal page. Tutorials for the plugin can be found here: https://elementor.com/learn/Hi there!
Thank you! I’ve installed the plugin and while I am familiar with how to use it as I’ve used it with other themes, I can’t seem to find an option to disable the “Your Reservation” sidebar area with the Check In, Check Out, Nights, Rooms, Adults, and Children options so that I can simply load a different sidebar in its place. That area does not appear to be editable in the Elementor page, I can only drag sidebars into the main content area.
I tried Elementor Full Width to try and replace it using a 66,33 layout manually, but that causes the entire top section to disappear with Start From $200.00 / Night and the amenities like Bed 2 Double Beds.
How do I simply disable the “Your Reservation” sidebar on the Rooms pages so that I can replace it with a different sidebar, but without affecting anything else about the page?
Thank you!
You can find the option for this in the Theme Options Panel: https://i.imgur.com/217XK7Q.png
Now, you will be able to edit the page completely in the elementor plugin.
Hi there!
Thank you! However, the link you provided does not load. Can you send it again with a publicly accessible link?
I already have opened the page in Elementor, it’s just not letting me change the existing sidebar or edit that part of the page.
Sorry about that, this link should work fine: https://imgur.com/217XK7Q.png
Hi there!
Thank you! That screenshot worked. I changed Hotel Single Style to Blank Page, opened the Rooms page (for example, Deluxe Room – Two Double Beds) using Elementor to edit it, but I still do not see any option to change the “Your Reservation” sidebar to something else. I still only seem to be able to edit the main section of the page with the sidebar being untouchable.
Also, just to make sure, this will not delete what is on the page by the theme, correct? I want everything to remain the same, I simply want to disable and change the “Your Reservation” sidebar to a custom sidebar made through the widgets like I can do for any other page.
Thank you!
Changing the Hotel Single Style to Blank Page removes everything from the page.
You need to use the Sidebar element in the elementor page-builder to show a custom sidebar.
Blank page option does remove the existing content from the page, but you can easily copy-paste the old content to a Text element in the elementor page-builder.
Is there any way you can just release an update with an admin option button for “Disable Theme/Room Reservation Sidebar” or “Enable Sitewide Custom Sidebars” so we can just easily insert any sidebar we want on any page, including the individual room pages? I can’t be the only user who loves your theme (I absolutely love it, it’s perfect to highlight all of the important information of a hotel), but who doesn’t need to use your built-in reservation system. It seems like being able to simply click a button and disable the sidebar so that custom sidebars can be used instead of being forced to display something we don’t need would make life significantly easier for the users who would prefer to have their own sidebars, and make your theme much more universal. I would assume it would also increase your sales.
I asked for something like this about 3 years ago, and you helped me modify the theme to do it with CSS and a few theme file adjustments. But it would be awesome if it could just be a standard feature so I can keep the theme updated more easily and not worry about losing my sidebars. The method you suggested seems overly complicated as it requires essentially re-creating an already existing page, rather than simply being able to change a single element of the existing page in a way that normally users can easily adjust in a theme.
Going through the public comments alone I see plenty of other users asking about customizing that sidebar and/or replacing it with a custom sidebar to their desired needs, so I know I’m not the only one who would love to see this be an easily adjustable admin panel disable/enable option. These are some of those users who have mentioned similar issues: Marconny, ANGEL2010, osirion, Luisgasser, simone_blardone, bardianbar, socialagency1, Petrusha, michelemiorelli, biretta, raustyle, AngryLion, kameonline, gcottrell, etc.
Thank you for your incredible work on this theme. It really is a perfect theme in so many ways and why I purchase multiple themes from you. I would very much appreciate it if you could figure out a way to make the sidebars universally customizable rather than requiring a 3rd party plugin and attempting to re-create the pages from scratch to match already beautifully designed layouts.
Also, I tried re-creating the page using Elementor and it isn’t able to perfectly match the existing Hotel Master layout. I did get the page to look close, but it would still be a lot easier to just be able to do what I mentioned above, especially for existing pages on live sites rather than having to re-create a whole bunch of pages that are already perfectly laid out.
Below are the issues that seem to exist with trying to match the existing page styling using Elementor:
1. The spacing is a little different. (Top, sides, bottom, between columns, etc.)
2. The room feature image needs to be added manually as an image insert for every single page, and doesn’t enlarge or act the same way as the existing pages.
3. The Hotel Room Info element doesn’t extend to the full space like it does on the theme version, it leaves empty space on the right side of the column rather than centering itself to fill in the available space for no dead space to the sides.
4. There is no option to add an element between the feature image and Hotel Room Info to match the title and pricing highlight on the existing theme pages, for example, “PREMIUM ROOM – TWO SINGLE BEDS Start From $100.00 / Night” Is that supposed to be in the Hotel Room Info element?
5. The text area font seems to be different.
Thank you for the suggestions, I will pass them along to our dev-team.
Please send us an email using the form here and we will help you add a custom sidebar on the existing room page. This will be added in a child theme so it won’t cause any issue with theme updates.
Thank you! I just messaged you
Hi,
Is Master Slider is automatically included?
Ho do I update this plugin?
Does it automatically update with a theme update?
Thx, Markus
Hi,
First of all, Thanks for your interest
Yes, Master slider is included but not the auto update feature unless you have to purchase its license separately. To update slider : https://goodlayers.ticksy.com/article/2336/
Ok. Understood. If the initial item purchase code is expired, does this mean, that I can no more make Hotel Master theme updates?
Nope, if you purchased the theme from Themeforest, you can get update forever(or until item removed) but the expiration part is only support part which isn’t required to be renewed if you don’t want support from us… But you still get the update.
Hi,
I am thinking about using this theme for a new website project, a few questions in advance.
My customer has 2 appartments for rent.
On the website he wants that the visitors will be able to see an availability calendar with all available dates.
I imagine a section with a calendar on the home page where the user can select a time period (generally, not for one of the two apartments). Unavailable days should not be selectable.
After selecting the from-to time frame they should additionally fill out a small contact form (Name, email address, comment), then submit the booking request where the picked date should already be included. (no reservation, no booking functionality wanted).
It would be good to have the possibility to enter different pricings for different time periods (eg. depending on the season).
And my customer wants to update the availability calendar manually. Is this possible with this theme?
Is there a possibility to try out the theme in advance before I decide to buy it?
For example to see, how the page building will be handled in practice and also to see, if it is compatible with the latest Wordpress version.
Thank you in advance and best regards, Markus
Hello,
- We do provide a calendar to check availability, it will be blocked if all rooms are booked on a particular date. Unavailable rooms on particular days will be not be selectable in the booking process. You can disable the booking/payment part of our booking form and just use the contact form.
- You can disable/block certain dates manually.
- Sorry, there’s no option to try the theme. You can get a good idea by looking at the videos in the page-builder: http://demo.goodlayers.com/document/hotelmaster/
- Our theme(and the page-builder) is compatible with the latest version of WordPress.
Regards.
Good afternoon, question before buying: 1. Room rates depending on the number of guests. 2. Seasonal prices 3. The ability to add additional services when booking
Hello, Yes, all of these features are supported, you can see them on the demo: http://demo.goodlayers.com/hotelmaster/?booking Do you need to know something specific about them?
thank you, but then I did not see that the cost is different for one guest in a room and for two guests
Is there a availability calendar?
- That’s because you book the bed for each guest separately. The total price will be different.
- Yes, the calendars you see on the booking page will be blocked/greyed out if none of the rooms are available on a particular date.
Did you know that the MD5 hash is not being used by authorize.net anymore and now they are using security keys. Here is their support article: https://support.authorize.net/s/article/MD5-Hash-End-of-Life-Signature-Key-Replacement When do you think and update will come up that reflect the change? I am a currently user trying to change to authorize and I can’t because of this.
Hi,
Sorry for the delay.
We’ll update this in the next theme version
Any idea approximately when that will happen?
Currently, we are working on it. But don’t worry, it will be within the deadline. Perhaps, soon
Sorry to be bothersome, but MD5 hashes are already not working at all. This is urgent.The deadline has passed and Authorize.net is not supporting them. An error comes up right now when transactions try to go through.
Direct credit card payments?
Hi, does your theme supports “direct” credit card payments? NOT using paypal, but using the credit card info directly to pay?
thanks
Hi,
First of all, Thanks for interest
Yes, credit card payments supported in this theme via Stripe, Authorized.net and Paymill.
Hi wanna check with u, i have install a theme of this hotelmaster Dark style, but my client want duplicate on second website same content but the theme will be LIGHT STYLE (CLASSIC STYLE) so if i duplicate the dark style izit possible the second website use the theme LIGHT STYLE (CLASSIC STYLE) but same content with first website?
Hello,
Yes, you can do that by importing the light style demo settings from the \Admin panel setting\ folder in the Theme Options Panel > General > Import/Export option section. Your content will remain the same, but some options like logo have to be changed again.
Stripe has notified that future European regulations will require enhanced client authentication (SCA) in many of the payments made in Europe from September 14. Unauthenticated payments may be rejected by banks.
I would like to know if from GoodLayers an update of the Hotel Master theme will be taken to adapt the integration with Stripe to the new European regulations.
Thank you.
Hi,
Yes, we’ll update the stripe before the due date coming
