1457 comments found.
Can the reviews have photos? Thanks
Hello,
Please open a ticket on the support site and describe more about what photo do you want to have. Our supporters will help you check if it is possible or not.
https://uix.ticksy.com/Kind regards
Hello! when you fix this promises? -
“Yes, we have a plan to activate the ajax filtering when an option is selected. You won’t need to click the button anymore.
It is a good idea to close the filter panel after filtering products. We will improve it in the next updates. Thank you for your suggestions.”
Regards!
Hello,
Our developer is working a new update for this theme. In the next update, we will add a new option to make the filter work like that.
Kind regards
Hi, we got some problems, to show the recent products on the frontpage (German and English site). It’s allways showing the same products and not the new one? Why is that? Ticket #2117784
Hello,
Thank you for your feedback. Our supporter has checked this issue on your site and resolved it. You can check the ticket for more information.
Kind regards
Heyho, thanks so much for the close on ESC key feature! It works really well – except for the description panel on the product single pages. Could you have a look at that please?
Hello,
Thank you for your feedback. We will take a look at it for sure and update this feature for product description panels in the next update.
Kind regards
Hello!
Can we have an ETA for elementor please?
Hello,
Our developers are working on it. Besides the Elementor update, we are adding new demos and new layouts to this theme. It will take more time. We’re trying to release the new update in the next month.
Kind regards
Since doing the latest update our header background video is not working. We have purchased slider revolution and also updated. Any ideas?
Hello,
It seems to be a problem from the Revolution Slider settings on your site. Please open a ticket on the support site, our supporters will help you check it.
http://uix.ticksy.com/You can also contact supporters of Revolution Slider plugin and ask the for help.
Kind regards
Hi, I lost my 2 column checkout. How do I restore that page or how do I get it back?
Hello,
You can select the 2 columns layout for the checkout page in Appearance > Customize > Shop > Checkout.
Kind regards
Got it! Thanks! Trying to look at the documentation but not found. All good now.
Hi guys, with the demo content you have inserted absolute custom links on all the menus back to your demo site. You may want to consider changing to relative URLs or perhaps removing altogether?
Hello,
You can edit menus or elements to change/remove the URL. For example, you can navigate to Appearance > Menus to edit menu links.
Please open a ticket on the support site if you need more assistance.
https://uix.ticksy.com/Kind regards
Yes we understand how to edit menus, it is more for your reference for future. None of the pages are linked up (footer menus, etc) to their existing pages. This would save your customers a lot of time.
Thank you for youre suggestion. Actually, we tried but there are some menu or parts of the demo, we have to use the custom URL.
Kind regards
Wow! Thanks for the Yellow Pencil update addition! Can’t wait to use that in my upcoming edits.
Your’re welcome! Hope you enjoy it.
Is it possible to hide the page TITLE but continue to show the SUBTITLE?
Yes, you can use custom CSS to hide the title only. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Kind regards
Hi, just wondering why the lookbook and collection links don’t work on the demo, under “other shop pages”
Hello,
Our developer is working on these pages. They will be added to Konte v2.0.
Kind regards
Hi the theme looks great. However in terms of UX can you add click here for to the description and review titles. I am worried people will not understand you have to click on these and miss the content that slides out. Is this an easy thing to do? Thanks
Hello,
In order to add the “Click here” beside those titles, we need to customize the theme a bit. If you would like to have it, our supporter will help you.
Kind regards
Great thanks.
Hi, I can see that all product images background are using flat colour. Where does your colour selection come from? Because this theme require this kind of flat colour to make it outstanding
Hello,
With some product layouts, this theme will fill the product page with a flat color which is picked from the product image. This theme has a script to detect the product image background and fill it to the product page. Besides, you will have an option to manually pick the color you would like to use.
Kind regards
Therefore I just need to upload png background product image and it will work? Is there pre-define flat colour for system to automatically select?
Yes, you just need to upload product images as normal and the background will be set automatically.
Kind regards
I am a web developer and this is undoubtedly one of the most beautiful woo themes I have ever seen.
Thank you very much!
In your Page Layout v3, the image is stretched from below header all the way to the bottom of the page. In my install it only stretches from below header to just above where the footer begins.
It will only stretch all the way to bottom of page if there is no content in the footer sections. I tried (1) removing Border Line (2) removing Go To Top Button (3) changing Footer Container Width (to either Standard, Large, Fluid, Full Width) (4) switching between Vertical and Horizontal Items Display Direction. None of these matter, as soon as there’s an item in Left Items, Center Items or Right Items, the image will not stretch to this area (even if the item, like Custom Text for example, is completely empty).
In your demo, there are items in Left Items and Right Items, but it doesn’t stop the image from going right through the footer. Please help, thank you.
Hello,
Please open a ticket on the support site and provide your website address. We will help you check this issue on your website.
https://uix.ticksy.com/Kind regards
Which out of the 7 product layouts support the Dynamic Background Color? It seems to only work on #1. Any way it could be used in others like #6?
Hello,
Yes, the dynamic background color feature is only supported in some product layouts, which are layout v1 and v3. It is not supported in product layout v6.
Kind regards
Is it possible to have the products quick filter on additional pages? On your demo it is on the homepage and home v7. On our site it only shows on the shop page.
How can we add the products quick filter (with products showing like on the shop page) on other pages?
Thank you.
Hello,
WooCommerce only supports filtering products on shop pages. It can’t work on normal pages.
Kind regards
How can we set this up so it does the same, we want the products quick filter to work the same as your demo website with it being on the homepage (home v7) and the shop page. (shop).
Is it possible to have 2 shop pages?
Thanks
Hello,
On the demo v7, we set the shop page as the homepage, therefore you can see the filter on the homepage. WooCommerce supports 1 shop page only, you can’t have 2 shop pages.
Kind regards
Hi, we have put a solution in place now that will work for our customers shop. We have however found another issue which is that the categories and tags in the products quick filter aren’t shown alphabetically. Is it possible to show the categories and tags in alphabetical order in the filter? Rather than oldest to newest.
Hi,
Categories are displayed in the default order. You can use a plugin to reorder them. Please open a ticket on the support site if you need more help. Our supporters will help you check issues on your site.
Kind regards
Hi, on mobile view, try to open sidebar menu and I find some displaying issue, close button seems missing as well. I tested with android chrome.
Hello,
Thank you for your feedback. Please open a ticket on the support site and provide your website address. Our supporters will help you check this issue.
https://uix.ticksy.comKind regards
Hi, Ive already added my own products and styling and would like to use the demo homepage and some of the templates y’all have created. My question is, will importing the demo delete/mess-up/reverse the work I’ve already done?
Hello,
The importer only adds demo data to your website, like posts, pages, products, menus, images. It won’t delete anything on your website. To avoid messing up your site, you can import the demo data to another website (localhost for example) then copy pages you want to use to your website.
Please open a ticket on the support site. Our supporters will show you the details.
https://uix.ticksy.comKind regards
Hi, Does the theme include the shop pages? When I install them on our server will the theme automatically create the different shop layouts? Thanks
Hello,
Yes, this theme includes shop pages. There are options in this theme that help you change the shop layout. You just need to select the shop layout in the Customizer of WordPress. You can check its documentation for more information.
http://docs.uix.store/konte/#/theme-options/shopKind regards
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
