4623 comments found.
Hi there, is there a profile page for people that post items?
Hello,
Yes, we use BuddyPress and everyone has my pages. They can manage my posts, listings.. etc. you need to login to see all options.
https://jd-4.wpjavo.com/theme/members/javo/Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I saw that you answered about open maps. Do you schedule to add one day? My traffic increased a lot and i have now to pay for the google maps service. 
!!! Do you know if there is a trick to optimize the google map requests? Thnaks
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Sorry to hear that. But Google maps is the most popular now. So we worked on Google. If you have enough traffic, it won’t be expensive. However, we will also see if we can. As far as we know, it might be a lot of changes and we don’t have any plans. But you can still talk to our support team. They know more details.
Please contact our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi..
Can you help me for the installation and demo data, i would like to have demo data like this for my home page
https://jd-4.wpjavo.com/theme/half-map-3/Thanks.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
It’s related to your server configuration. I have heard that it’s also imported all even if it’s stuck. Please have a look at the doc and try it. If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi! I’m thinking of buying these theme but I need to know if it is posible to use it with Open Maps instead of Google Maps.
By the way, is there any place where I can see websites made with this theme?
Thanks!
Hello,
Unfortunately, it’s not possible to use another maps now.
We wish we could share some showcase sites. But we can’t do without theirs permission. We will make a showcase one day.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. I purchased your Javo directory wordpress theme this morning at dawn. I’ve been looking at the themes that you’ve updated several times, and I’m happy with the composition of the themes. But after buying your theme, I was disappointed. The online documentation you created is too dizzy. Theme makers that are cheaper than yours also make manuals easy for the average user to do the whole process from installation, but your manuals look like garbage. Also, the YouTube course also keeps the old, not the update. I do not think this. This manual requires a detailed explanation of the basics. I would also like to refund this theme. Please teach me how to refund. Good day
Hello,
We are very sorry to hear that you are having hard time.
However, it’s not that hard to install demo files.
You just need to use installation wizard to import all demo data and see step by step doc to set up some initial settings such as google map api, select a menu you want to use and some more minor things.
The youtube videos are for old versions. they were more things to do than this version. We didn’t put any doc to have a look at the youtube. so you might have misunderstood.
It has many features and it looks hard at the first time. But they will be very useful. Please understand it’s not for a simple blog site. You need a lot of options to use a directory site. That’s why there are many features. We will also keep updating our doc if there should be.
For the refund or more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi. I saw you commenting on my post. However, there are many parts that do not understand my words. As you say … I know more of the themes you created than other themes. By the way. No matter how low the price, other themes are STEP BY STEP. From installation to the difficult part, it teaches you the tutorial of STEP BY STEP. But you put it all together, “You do it yourself”. You should not do that.
And If you look at https://docs.wpjavo.com/theme/ If you press the menu (View More), it will not be pressed under install. Check it out. https://drive.google.com/file/d/1NI9bT_qEpQEjaBR1azhQNQQEYHFDXVhq/view?usp=drivesdkHello,
Did you really read the doc and see the comment on support site? You should contact our support team. It’s the right place to talk to support issues.
We believe you misunderstood. See the step by step. It’s NOT all you have to do. These are included initial settings, checklist, a recommendation of our hot features you should use and a few options you can change or customize as you wish.
https://prnt.sc/owpdr0Server requirements: it’s for checking your server.
Update Steps: it’s not for you. It’s for old users.
Checklist.
1. Menu : you just need to select one of menu which it’s imported. The menu is not selected due to different IDs. Then you just need to select one of them you already have by the import.
2. Map data: just 1 time you need to click for fast loading on maps. It’s from lava directory manager.
3. Google API key : it’s required from Google. Everybody needs to do if you want to use Google maps.
4. Check permalink: it’s a recommend and also from WordPress.
5. Check elementor setting for faster loading. You don’t need if you don’t want.
Header, footer, listings… settings are all you should have a look if you want to change or customize them. These are NOT you have to do for installation. Because you will have them when you import demo data. These are good feature what we recommend you to have a look and change what you want. Just good features what we tell you to have a look. You should know these cool features we created for you if you want to use it correctly. That’s the recommendation. You also need basic knowledge of our features if you need to run a site.
All of the themes have minor settings you need to do when you install. We also have a few settings you should do by different database index IDs. if you understand database, you know what it is. You will get most of the contents when you get the import. Step by step is telling you to need to set a few options by different IDs from a different database. Most of them are all “check list” and recommendations of hot features you should know and use them.
We (authors) do our best to make it as easier as possible. But some of them are not easy to do such as data ids. We have much-advanced features and spent a lot of time on it as many authors do. Thanks for this great market, you get a great deal. But it is not possible to get this them by this price in general.
Please contact or leave your comment on support site ( https://javothemes.com/support/ ). It’s not the correct place to talk to our support team. They will give you better answers and assistance you want.
Please understand that our responses can be delayed due to weekend off. We don’t work on weekends.
Hello and congratulations!
Especially your Elementor builders look so great
Thinking to buy Javo for a Medical Tourism project. Some q plz:
1. Is there a roadmap (trello or other) for future plans? Seen no theme updates after May’ 19
2. Is there an ETA for WPML, Mapbox/Openstreet?
3a. Can we add products and sell them? I mean simple eshop – no need for packages/subscriptions. In your demos it looks like basic Woocommerce pages are not styled (single product, cart, checkout)
3b. Can we use Elementor Pro theme builder to style these Woo pages? (or we ll have conflicts)
Thxxx
Hello,
1. We are using Trello among developers. Unfortunately, it’s not for public. We will have an update soon. There are many plugin updates and we didn’t find the best timing for updates. But we will do soon.
2. We are still talking to WPML. But no specific plans for another maps.
3. WooCommerce is supported.
4. We haven’t tested Elementor Pro to build WC pages. But it should be fine. There will be an addon for WC page builder in near future. it’s from lava team and you can purchase it if you need.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
1.can i add local business such as electricians and plumbers 2.is changing pricing packages free?
Hello,
It’s hard to answer if it’s fit to your project when it’s not a directory site. We don’t have the detail information of your project. The best way is that you need to have a look at our demos and see if it’s fit to your project.
Yes, it’s possible to change free posting listings.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hai, why is nobody answering my ticket? Already answered 5 days ago, but still no respond from your site. Please take a look.
Hello,
How come it’s 5 days? You didn’t see Mike’s answer? ( https://prnt.sc/ovgfxa ) And you left a reply yesterday and 1 more ( https://prnt.sc/ovgghi ). That’s why your reply went up to the list. However, it’s not 5 days with no response.
Our support team is assisting many clients. They can assist tickets posted earlier. They will assist you as soon as possible. It can take time if you have a tech issue.
I think you missed BP setting or the 3rd part issue. You should check the doc again.
Thank you for your patient.
Rob
Hi there, I really keen to grab Javo Theme to build a Salon/Beauty booking – directory websites, anyhow from the presentation I didn’t see that Javo has the Booking capability (but please correct me if I am wrong).
Therefore, my question is; To tackle the Booking issue capability can I combine (add) Jet Engine Plugin as a booking option which appear beside the listing listing page detail ? And if we manage do that, will you provide the guidance to do so ?
Thanks for your attention and looking forward to hear from you asap.
Hello,
It’s hard to assist the 3rd part plugin issues or assistance. You can contact our premium support team ( See the link below).
We have worked on this plugin compatibility. https://lava-code.com/directory/product/booking/ It’s for WC Booking. Please see the details.Best regards,
Rob
Support | Documentation
| Customization & Premium Support | Email : javothemes@gmail.com (No support issue)
Hi JavoThemes, I just updated to 4.0 from v3 and in the process of rebuilding the entire website in elementor :*(
One question I had is how do I add a block for the featured listing? we used to have an option in v3 but can’t find it in elementor anywhere.. Could you point me in the right direction? thanks so much!
Hello,
Please have a look at this doc for old users.
https://intro.wpjavo.com/theme/for-old-users-directory/
You can see an option to display featured listings only.
https://docs.wpjavo.com/theme/post-block/
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, where do I get the coupon for this product please? https://lava-code.com/directory/product/payment/
Thank you.
Hello,
You need to contact our support team. Then they will provide you a coupon as an event.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, I want to purchase this theme and use it as a Knowledge/FAQ site. Is it easy to change the name of the listings in order to adapt it to that purpose? thank you
Hello,
It’s hard to say how much you can do with our theme. We don’t have any idea about your project detail. You need to see our demo pages to see if it’s fit to your project.
FYI, our support team assists your site to be like our demos. For more customization, you need to work on or contact premium service ( see the link ).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Can I create a multivendor store using woocomerce and woocomerce vendor?
Hello,
Best regards,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi, Before buying the theme I would like to ask these questions: 1) if google my business already exists, which utility has a directory theme? 2) Why should anyone with an activity be interested in paying to be present in the directory if they already have google my business? Thank you
Hello,
I am not sure what you mean “google my business”. No pay for your business on Google with our theme. You might be a misunderstanding about Google maps. We use the Google map API. but the listings will be published from the data in your server. It’s not related to Google maps. If there are, they are all from Google maps. You need to talk to Google.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Javo continue looking to be incompatible with Yoast, I already follow your tutorial to fix. but look the issue is there, I would like to know if thi si something your will fix soon, maybe you can’t fix it…
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Yoast SEO Premium.
Can I ask if you have tested Javo4 with “Rank Math Seo” plugin? any comments?
Hello,
For Yoast SEO Plugin, it works fine if you follow the doc. If it’s a premium version, you may need to show your issues to our support team or get the newest core plugin which will release in the near future.
Once again, you may need to talk to our support team for support issues. These are all support issues.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Let me see if I understand correctly, you are acknowledging the issue with Yoast plugin, but also you are suggesting to open a ticket that will create a “bill” for me extending a license, so the developer team corroborate the wait for a newest core plugin update, because Javo team can’t fix or update the template related to conflicting with a Plugin so popular like Yoast… I totally understand that you do not provide third party support, but this should be a priority that will benefit Javo, at least in my point of view.
Hello,
We don’t basically provide premium version compatibility or any extension of the plugin. As I told you , other clients don’t have this problem after they follow the doc. Then you need to contact our support team for your issues. I didn’t say there are any issues with Yoast. We haven’t found any. Then you need to show our tech team.
You have to extend your support if you want to get proper support including support issues, tech issues or minor bug issues which can always exist. That’s also by Envato support issues.
You have been telling that you don’t want to extend support with some reasons and we only want to make profit.
To be honest, It doesn’t make much profit compare to how much our support team spends time and effort on it. See how much you paid for this software and support. You should extend your support which will be fair to everyone and by Envato policy.
For the detail tech issues, our support team needs to have a look.
It’s a benefit for your needs. Compatibility the 3rd part plugins takes much time and need to keep working on updates for your need. We worked on enough plugin compatibility. Please understand it’s hard to work on compatibility for everyone’s needs. We can only assist you to make our demo sites what we show and you saw you purchased.
We are on a local holiday. Our response can be delayed a little bit.
Thank you for your understanding.
Rob
is it possible add facebook messenger or whatsapp to listings?
Hello,
I wonder how you want to add them? is it for chatting? If yes, you need to find a plugin for it.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Would it be possible to hide listing contact info from unpaid members or charge customers a fee to contact them?
Hello,
Unfortunately, we don’t have the option.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello. How can I access your demo account? Can’t find any info.
Hello,
Unfortunately, we don’t support a demo account at this moment.
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hi I am considering buying this theme and hiring a developer to customize it. Would you guys be interested in customizing and installing the theme for a fee? Thanks
Hello,
Yes, we do. Please contact our customization team via this link .
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
Hello, I have a problem with the demo version. I want to associate listings with categories that I created. It first looks ok (the numbers of listing associated to each category looks correct in the “total” column) but when I use the search by category, it’s shwoed “0 listing”. Could you help me to solve it ?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization | Email : javothemes@gmail.com (No support issue)
