Hi there,

would you mind opening a ticket on our support platform over at https://justevolve.it so that we can take a look at what’s going on your website? We’ll need admin credentials to your install: would you mind sending them over privately via email at evolvesnc@gmail.com?

Thank you!

Andrea

Hello there,

can you please share with us a link to your installation so that we can take a look better into the problem?

Best,

Simone

Hi there,

the theme is based on the new WordPress block editor, that is like a page builder since you can add unlimited blocks and create also complex layouts using for example our free plugin called Grids (https://wordpress.org/plugins/grids/). In order to achieve what you are looking for you can use the “Album carousel” page template than compose your page with the block editor, something like this page on our demo -> https://justevolve.it/demo/clayton/wedding-page/

In order to add some albums in page you can use the WordPress “cover” block.

Let me know if you have any other questions.

Best,

Simone

I have also a new question, is it possible to add options that allows us to create some specific content inside a page, for example Accordeon tab etc…

Hello there,

1) you can use the Revolution Slider shortcode inside the content but not as replacement of the static image.

2) there isn’t an option but you can add a background image to this selector .clayton-preloader .clayton-preloader-detail

3) you can install a plugin that add blocks to the WordPress Block Editor, something like Atomic Blocks for example.

Best,

Simone

Hi there,

we are really sorry about that, something went wrong with the package automation. We already have sent a new update and will be available in a matter of minutes.

Best,

Simone

Hi there, we’re using this plugin: https://github.com/scottsweb/wp-instagram-widget

Hi there,

you can try to disable the page header and place as first block in page a video, then use the block editor “wide” or “full” option for the block width. Alternatively you can use our block editor plugin “Grids” -> https://wordpress.org/plugins/grids/ that is free and allows you to create any kind of layout.

Let me know if you have any other question.

Best,

Simone

Hi there,

there are two header layouts and one footer.

Concerning Elementor question, maybe should work but we haven’t tested our theme with this page builder.

Best,

Simone

but the way your theme shows images, can that be added into elementor or ?

No, that’s proprietary to the theme

Hi there,

there isn’t an option for that but you can use this php snippet, just paste it in your child theme functions.php file https://pastebin.com/aivfZvhp

Best,

Simone

Hi there,

can you send us a link to your installation so that we can take a look better? Which problem do you have with the registration process by the way?

Best,

Simone

solved it ! thank you. but now I’m trying to import clayton demo but it gives me this message : Parse error: syntax error, unexpected ‘[’, expecting ‘)’ in /web/htdocs/www.pasomad.com/home/wp-content/plugins/clayton-plugin/clayton-plugin.php on line 242. what can I do ? thanks

this error appears when I try to activate clayton plugin …

solved . was a php versione problem

Hi there,

you can easily remove with the following filter -> https://pastebin.com/00QM0mwf just paste it in your child theme functions.php file, we will add this in the next theme update.

Best,

Simone

thanks for the above There seems to be a problem with the woocommerce product pages; I’m unable to click on the thumbnails in the product gallery to view them. (I’ve looked at other woocommerce stores and this should happen). Example of my product page is: https://www.isobelhamilton.com/product/star/ (the second image is faded out, but not clickable when it should be). Thanks!

Hi there,

I’m able to click your images in the carousel without issues, have you already solved if? Did you experience this issue in a specific browser?

Regards,

Simone

Hello there,

have you checked if this is something related to a plugin you may have installed? By the way, can you send us via email at evolvesnc@gmail.com your website credentials (username and password) so that we can take a look better into the problem?

Thanks

Simone

Hello, email sent

Hi there,

we have replied to your email.

Best,

Simone

For example, instead of this (or the media link):

It gives that:

Hi there,

thanks for reporting, yes, is a configuration issue, we have fixed it and we will upload an update today.

Let me know if you have any other question,

Best,

Simone

Hi, thanks, got it

Best.

Hi there,

you can use any Instagram plugin that have a widget, we have used the WP Instagram widget plugin -> https://wordpress.org/plugins/wp-instagram-widget/

Best,

Simone

Hi there,

1) you can change the logo from the WordPress Customizer, go to “Appearance > Customizer” from your WordPress dashboard.

2) The “Buy Now” is a menu item you can find under the “Appearance > Menu” WordPress section in your dashboard.

Let me know if you have any other question.

Regards

Simone

Hello there,

we have released a new update with a fix for this issue, let us know if everything is working properly now.

Best,

Simone

Hi there,

thank you for your interest in Clayton. Regarding your questions:

1. Videos and audios are supported in post contents, 2. We support Jetpack sharing feature in the page/post content.

Let us know if you have any more questions.

Andrea

Hello Dominik,

currently the preloader cannot be completely disabled, with the above mentioned CSS you can disable only the preloader big animated square. You can try to add the following CSS code: .clayton-preloader { display: none } .clayton-l { opacity: 1 !important } The preloader is useful to hide the font loading and the other resources, so is not recommended to disable it.

Best,

Simone