488 comments found.
Hello, a presales question: Is the theme available in pure black background? Or is there an option for bgcolor change to black with White color Text? Please reply ASAP
Hi kivoswebmasters,
Yes, You can change the bg color to any color you want.
Hi, I am interested with your theme. I read through your comment that your booking is support with woocomerce gateway? If it is true, can I use Midtrans Plugins to support local payment? Because midtrans is Designed for woocommerce payment.
Hi PamanGie,
Yes, you can use it with another plugin such as https://wordpress.org/plugins/midtrans-woocommerce/.
Hi. When buying the theme. Do you get the booking plugin included or is it an extra $64? Thanks…
Hi KurKruger,
The WP Hotel Booking plugin is included in the theme.
Also i saw that i can’t create any topics on forums. https://imgur.com/a/WnoIwc7
Hi nvr21,
Please send an email to hadt@thimpress.com with the subject “nvr21 – HotelWP support”, I will help you check it.
Your support is expired, please consider renewing it to be able to create the topic on our forum.
hola, descargué la demo1, pero no puedo eliminar el selector de idiomas, cambiar el número de teléfono y eliminar el boton de BOOK NOW. tampoco encuentro las opciones para modificar el FOOTER. PLEASE HELP ME
Hi joseluisc21,
Please edit it in http://prntscr.com/pjyxte.
If you have any further questions, please create a new topic on our forum https://thimpress.com/forums/forum/hotelwp/.
no puedo instalar el archivo zip en WP. qué pasos debo seguir ?
Hi joseluisc21,
Did you upload hotel-wp.zip file? Please see the guide in http://docspress.thimpress.com/hotel-wp/#wordpress-upload-20.
How do I change the link address for the VIEW ALL link button in the Thim HB Rooms shortcode/element from /rooms/ to a custom page?
Hi Kwadlamathe,
With this case, you need to change it in the source code. Please create a new topic on our forum https://thimpress.com/forums/forum/hotelwp/ so we can help you check it.
Your demo is broken. Came here to buy it, and it’s urgent, so sorry.
Hi dascode123,
So sorry for this inconvenience. We fixed it. Thank for your report.
Do you guys realise that your theme demo here is broken? How can one be swayed to purchase your theme when you can’t even maintain your theme demo?
Hi Kisstopher707,
We fixed it. Thank for your report.
Thanks. My client has bought your template and I have logged in with his credential and downloaded the theme files. Now that I have installed the theme and imported demo data, I notice the imported data is still broken like the theme preview was here before you fixed it. Can you update the theme files with the fix as well? Thanks.
Hi Kisstopher707,
The issue with the demo is due to our server.
Please ask your client create a new topic on our forum https://thimpress.com/forums/forum/hotelwp/ so we can help them check it.
Hello, After I finished import demo 3. Everything look the same as your sample demo but the first page of mind get a difference by the booking widget layer is under the slider layer. Please let me know how to fix it. You can see my website is crystaljaderayong.com . Thank you.
Hi suporn,
With this case, please create a new topic on our forum ttps://thimpress.com/forums/forum/sailing/ so I can help you check it.
Hello I have a few presale questions please:
1. Do you have iCal sync 2. Special pricing/discount rates for 3 or more nights of booking 3. Reminder emails & sms 2 days before booking 4. Admin booking monthly calendar overview 5. Discounts/coupons 6. Housekeeping module 7. Any accounting add ons e.g. Xero or Zapier? 8. Can checkout with WooCommerce?
Hi wsmith187,
1,2,3,7, Now we don’t have this feature.
4, Can you say more clearly about this question?
5,8 you can use Discounts/coupons when checkout with Woocommerce.
6, You can add this service to extra feature.
Hello, is it possible to use payment through redsys?
If the answer is no, what would be the price?
Thanks!
Hi Brandagora,
It’s a pity that now we don’t support for redsys gateway but you can use another plugin to it via Woocommerce gateway (because this theme is compatible with Woocommerce for booking).
[id] attributes on the page are not unique or there are duplicate IDs detected by Google Lighthouse Audit. What is the fix for this?
Hi martincaones895,
Can you say more clearly about the issue you had?
Let me show you a screenshot, here https://prnt.sc/opz25k Site is https://thelodgeatbluelakes.com
Thanks!
Hi martincaones895,
With thí case, please send an email to hadt@thimpress.com with subject “martincaones895 – Hotel WP Support” so we can help you check it.
Good afternoon, question before buying: 1. Room rates depending on the number of guests. 2. Seasonal prices 3. The ability to add additional services when booking
Hi loed1971,
1. Room rates depending on the number of guests which leave the reviews http://prntscr.com/oou6fk.
2,3 We have this feature.
Payment with credit card (no paypal)
Hi, what payment options does your theme offer to my guests? Is there a way they can pay using “normal” credit card? (no paypal, just use their credit card details)
thanks
Hi coleaenv,
Yes, you can pay with credit card via Woocommerce gateway(Woocommerce is integrated with the room booking).
Could I access the admin panel for a demo?
Hi vagoulakis,
So sorry but we can’t give you permission to access admin panel. Which feature from admin panel do you want to know?
On cart page, when a room is booked, the subtotal is correct, but the grand total remains 0. Why doesn’t it show the sum of the room fee and tax? It seems to happen when the WooCommerce checkout is enabled.
Hi kelmot,
With this case, please create a new topic on our forum https://thimpress.com/forums/forum/hotelwp so we can help you check it more carefully.
On cart page, when a room is booked, the subtotal is correct, but the grand total remains 0. Why doesn’t it show the sum of the room fee and tax?
Hi kelmot,
With this case, please create a new topic on our forum https://thimpress.com/forums/forum/hotelwp so we can help you check it more carefully.
After performing the server migration and making the updates Visual Composer has stopped working. I’ve tried everything and it does not work. This is my site www.mochileiroshostel.com.br Anyone have any tips?
Hi Rafaelguade,
With this case, please send an email to hadt@thimpress.com with subject “Rafaelguade – Hotel WP support”. I will help you check it.
Hi there, I was just about to click the buy button but then I came across your hotel booking plugin – https://wordpress.org/plugins/wp-hotel-booking/#reviews .
This plugin is clearly abandoned. Are you closing shop? It is really unfortunate, it is a great design but without the booking engine is useless.
Regards: Kamen
Hi kamenmetar,
Don’t worrry about it. We still regularly update this plugin and the booking engine is working normal. You can check it in our demo http://hotelwp.thimpress.com.
