1458 comments found.
have you ready Po french version ?
Hi,
Thank you for interested in our theme. It now our theme doesn’t have .po French version. I will ask our clients for this file.
Kind regards
Hi,
We are interested in your work
Let us know as soon as possible if that exist ?
Kind regards
Hi,
We have .po file for French. We will include it for the next update. If you want we can send you after you purchase.
Kind regards
Done let’s send me this file as soon as possible i send you an email from support ( it’s urgent )
Thank, our team send you attach in email.
Kind regards
can i changed or minimized the left sidebar width, so that product listing layout increase.
Hi,
Total width of content and sidebar is 100%. If you changed width of sidebar you have to change width of product listing layout, it not automatically change.
You can change by add below code to claue > theme option > general layout > Custom CSS
@media only screen and (min-width: 62em) {
.archive .jas-col-md-9 {
-ms-flex-preferred-size: 75%;
-webkit-flex-basis: 75%;
flex-basis: 75%;
max-width: 75%;
}
.archive .sidebar.jas-col-md-3 {
-ms-flex-preferred-size: 25%;
-webkit-flex-basis: 25%;
flex-basis: 25%;
max-width: 25%;
}}
And change 25% and 75% to your number.
Kind regards
How to set column switcher default 3 column active not 4 column
Hi,
Please go to Claue > Theme Option > WooCommerce > Product Listing Settings
Kind regards
thanx, i missed it early.
Hi,
I am pleasantly surprised by the possibilities of the template, but I have currently noticed that the “Order tracking” option in the account settings does not work.
After clicking “Order Tracking” I get a redirect to page 404 (http://....com/orders-tracking/. Can You help my?
Hi,
Could you please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials, our support team will check and help you solve problem.
Kind regards
Hi, do you know how I can get rid of the ‘CATEGORIES’ text above the categories in the shop page? Seems like it got there out of nowhere. See picture.
https://gyazo.com/0b64299c3dd1100ef9ee5e150a0ceabaI also see that I am about to run out of support. I will renew.
Kind regards,
Casper
Hi Casper,
Please go to Appearance > widgets > WooCommerce Category Menu Sidebar > and delete widget title.
Kind regards
Hi. I really like your template. Congratulations.
A problem. The popup does not appear in the mobile version. How can I activate it?
Regards.
Hi,
Thank you for love our theme. Please go to YITH WC popup and enable for mobile https://prnt.sc/p7o2sy
Kind regards
Sorry! I had not seen it. Thank you!
need to change the size swatches circle to square, please help me out.
Hi Srtaseen,
Please add below code to Claue > Theme Option > general layout > Custom CSS
.swatch__list--item, .swatch__value {
border-radius: 0;
}
Kind regards
already connected my site to mailchim, also ssl connection done, but still yith popup newslatter error ‘ops something went wrong’
Hi,
Thank you for choose our theme.
Please follow our support topic at reply number #15555
http://support.janstudio.net/forums/topic/pop-up-mailchimp-oops-something-went-wrong/Kind regards
Hi,
Thank you for choose our theme, please go to Theme Option > WooCommerce > General Setting > Catalog mode > Off
thank you ~ 
I have a question my child theme ensures that my accordion is not working correctly.
See https://single.mdkv-staging.nl/klantenservice/etiquette-uitvaartbloemen/
If I use a bald child theme it doesn’t work either.
I use Visual Composer Website Builder
Hi,
Which version of Visual Composer Website Builder on your site? I check the code of Accordion not same as on our side https://prnt.sc/p2a2h5 https://prnt.sc/p2a288 . Please go to Appearance > Install plugin and update plugin Visual Composer
Kind regards
Hi, Is it possible to fly hover to see the add to cart icon on mobile?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media only screen and (max-width: 1024px) { .product-image .product-btn .button { display: block; }}
Kind regards
it works well but the button is in the middle permanently. this is not possible to have the same version as on this theme: http://themes.magesolution.com/claue/m1/?___store=en ?
add to cart on mobile works well but the button is in the middle permanently. this is not possible to have the same version as on this theme: http://themes.magesolution.com/claue/m1/?___store=en ?
Hi,
Please try replace with new code
@media only screen and (max-width: 1024px) { .product-image .product-btn .button { display: block; opacity: 0; visibility: hidden; }
.product-image:hover .product-btn .button { opacity: 1; visibility: visible; }}
Kind regards
Is it able to use another variation swatch plugin than the integrated one?
Hi PaloVK,
Thank you for interested in our theme. Yes, you can use other plugin for variation swatch with our theme. https://wordpress.org/plugins/woo-variation-swatches/
Kind regards
Hi,
the add to cart function is not enabled on my site. impossible add to cart from the product page. I’m using wp rocket. would there be a particular setting.
Thanks
resolved problem
Hi,
Thank you for choose our theme. Please disable Catalog Mode in Claue > Theme Option > WooCommerce > General Settings > Catalog Mode > Off.
Kind regards
thank it’ work. Is it possible to fly hover to see the add to cart icon on mobile?
Hi, great template! I want the Header right content to be shown on all devices. Right now, I can’t see it on mobile and tablet. How can I do that? Thank you in advance.
Hi,
Could you please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials, our support team will check and help you solve problem.
Kind regards
Hi Support,
There is an issue in your theme, sometimes “Your basket is currently empty.” message is shown after clicking “Proceed to Checkout” button Seems to have issue with ajax call: load_mini_cart https://imgur.com/wFc5yij https://imgur.com/ACfTT7rPlease help
Hi,
Thank you for choose our theme.
Could you please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials, our support team will check and help you solve problem.
Kind regards
Hello team and congrats for the beautiful theme. I have a problem with portfolio. I added a portfolio with all categories and the filter. Unfortunately only some of them are shown. I have selected the “All categories” option.
Waiting for your help..
Hi Alpha,
Thank you for choose our theme and your rating.
Could you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credential. Our support team will check and help you solve problem.
Kind regards
Hi there, i just looked at demo preview product page with image variation swatches: http://janstudio.net/claue/demo/product/mercury-tee/. 1. Why does it seem like the product page is flickering when i switch between different image variations, for example when i switch between purple variation color and blue variation color, the images for the purple variation disappear but it takes like a tenth of second before the images for blue variation appear. This is also very noticeable in mobile demo view. 2.Also in mobile view when i click on the white variation color swatch i get redirected to the jewellery categorie page.
Hi,
Thank you for interested in our theme.
We our demo on desktop and mobile it still work well https://www.loom.com/share/38ba1023b8614f5b9a0ecb50655c5c34
Could you tell us which device you’re using?
Thanks
Yes , in your video you see the screen ´blinking´ for example when changing color from blue to white. On my iphone 5s en 7 i see the same thing. Each time i tap on different variantion color the screen blinks for a split second before showing the other color images. Can you make that transition a bit smoother or less abrupt?
Hi,
When you select color variation all images will be change and the content need load so it need time to do action. The issue on iphone 5S i think when content load the categories jump to top. Did you check when all images loaded?
Kind regards
Hello there, please can you help with the following:
1. How can I change the color of the sale price from red to another color? 2. How can I hide the sale badge/tag from being displayed?
Thanks!
Hi Nasan,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-menu li.sale > a { color: #ec0101; }
and change #ec0101 with your color
2. Please follow our document and remove class of menu http://janstudio.net/claue/document/#menu-badge
By the way, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop new feature and improve our theme.
Thank and regards
Ok sure, I will renew the support as well!
The code mentioned above doesn’t seem to be working to change the color of the sale price text. Please assist.
Did you change the color code, could you send me your site url or create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url our team will check and help you solve problem.
Thanks
Is it possible, in the main menu, to have one item of the menu aligned to the right side and the other centered as it is now? I want my ‘Affiliate Program’ menu aligned and want to keep my Home, Shop, Blog menu items etc centered. I found some pieces of code but all didn’t work unfortunately. Thank you once again.
Hi,
Please send me your site url. We will check and give you code.
Kind regards
The website is www.watch-bandjes.nl. I have now removed the ‘Affiliate Program’ item from the menu since I dont want it to he actieve yet but if you could let me know how to move this item to the right once activated, please. Kind regards.
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.header-4 .jas-menu { width: 100%; text-align: center; } .header-4 .jas-menu > li { float: none; display: inline-block; }
.header-4 .jas-menu > li#menu-item-6734 {float: right;}
and 6734 is ID number of last menu item https://prnt.sc/oujs0q you can change 6734 with ID number of “Affiliate Program”
Kind regards
Thanks! It worked, but it also moved the entire centered part to the left. Is there a way to prevent this? See picture.
https://gyazo.com/9b1557fadfacaaa87e86a8336ad9dfddKind regards.
Hi,
Please add more code to Claue > Theme Option > General Layout > Custom CSS
.header-4 .jas-menu > li:first-child { margin-left: 110px; }
Kind regards
Thank you! That worked perfectly.
Hi, is it possible to restore/re-import certain pages after removing them? I removed the ‘my account’ page since I didn’t want that option but now I need it again for our affiliate program. Can I re-import certain pages from the demo? Kind regards.
Hi,
Please create new page “My Account” and add below short-code to page content
[woocommerce_my_account]
If you want import other page, please download at https://drive.google.com/open?id=0B1WiKtb7n-e1eC1NN2h3SlF5ams and import in Tools > Import > Wordress Import
Kind regards
I imported all the pages I removed, however, whenever I am logged in as a customer and I click on ‘Orders’ in the left menu for example, I get a 404 error page doesn’t exist. What can I do about this?
I am sorry. I had the option to create an account disabled and didn’t set a ‘My account’ page in Woocommerce settings. All solved now. Thank you.
