195 comments found.
Hello! Pre-sale question: as regards the elements animation here: https://evently.mikado-themes.com/landing/ how are they managed?
Hello,
Thanks for writing in.
Please note that we used Revolution Slider in order to get these animations on Landing page > http://postimg.cc/hzcb7LFv
Screenshot > http://postimg.cc/qNqFNdsS
Support
Mikado Portfolio part of
Qode Interactive
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Thank you!
You’re welcome.
Support
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And do you have a onepage demo? It can work as onepage, right?
Hello again,
There is no single page demo included, but you can build that page very easy by using WP Bakery Page Builder.
Just add anchor ID within Row Settings > http://postimg.cc/Vrw4ffJn and then paste that ID into the desired Menu item Anchor field > http://postimg.cc/2Lhz4xzP
In this way, you can scroll down to the desired section through your Main Menu.
Support
Mikado Portfolio part of
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Thank you so much
You’re welcome.
Support
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Hi! Looking to purchase this theme but am wondering whether Elementor or other page building plugins can be ‘easily’ used to edit the site? And what limitations might I come across? Nothing against WPB, I am just not so familiar/keen on it.
Hello,
Thank you for taking interest in this theme.
Our main page builder is WPbakery page builder that came bundled within our theme and we implemented a lot of powerful shortcodes into it. So, any other page builder is not tested with our theme. If there is any other doubt, please, let us know.
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Mikado Portfolio part of
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Thanks for the quick response!
No dramas, appreciate you letting me know.
You’re welcome.
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Does the theme come with all the images too, as shown in the demo?
Hello,
Yes, you can import the demo with all demo content.
Please, note we bought most of images we are using on our demo sites on Shutterstock service.
Unfortunately, we do not own copyrights for these images and we cannot sell them. You’ll of course get all images after demo import process on your installation, but if you want to use them on your live website you’ll have to purchase them from Shutterstock: http://www.shutterstock.com/
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Hello Evently team !
I would like to know if the templates are adapting to tablets and cell phones ? If yes, where can is see an example. Thx!
Hello,
Thank you for taking interest in this theme.
Yes, all our themes are mobile friendly and fully responsive. You can go to our demo site → https://evently.mikado-themes.com/ and then enable Responsive Design mode within your browser → http://postimg.cc/Zvd49LbK (Right click → Inspect Element) → http://postimg.cc/ThGznGtJ
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Good day! I am considering buying the theme, but I would like to know if this is the actual program plugin that you are talking about that’s included in the theme: https://codecanyon.net/item/timetable-responsive-schedule-for-wordpress/7010836?gclid=EAIaIQobChMIytz6gsLr4wIVTEHTCh1o6AuLEAAYASAAEgLuC_D_BwE
Thank you very much!
Hello,
Thank you for taking interest in our theme!
Yes, that’s the one 
Support
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Hello I would like to know to buy this template if you can create links in the timetables that lead to an explanation thanks for this wonderful theme
Hi,
Thank you for interest in our theme.
For event timetable we used Timetable Responsive Schedule For WordPress plugin, which is included within theme. Unfortunately, there isn’t option to create links.
Support
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how does someone book an event?
Hello,
Thank you for taking interest in our Evently theme.
Unfortunately, there is no booking functionality for events. Maybe you could try with some plugin for that purpose. We included Timetable Responsive Schedule For WordPress http://evently.mikado-themes.com/timetable/
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Hey, does this theme come with any design files? Sketch, Figma, Photoshop, XD ect
Hi,
Thank you for interest in our theme.
We will send some PSD files we have on your request.
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How do I make my blog page use the same template as the other pages? i.e. so the logo and the main nav don’t go full width? All options seem to be set to default.
https://www.thinker.eventsHello,
To make sure that your blog page has the same template like other pages just open page options and check selected template https://www.screencast.com/t/rgufcQRgw3A Also, for logo and main nav you have option to set the menu area to be in grid https://www.screencast.com/t/OHebHA6uY7D
Best regards, Mikado
thanks man
Hi,
You’re welcome.
Best, Mikado
Can this theme support multiple events? Do you have a demo page that you can point me to showing this? I run a community based in 9 different cities. Each city has an event twice a year so we need to show all those events with separate speakers/sponsors/registration etc
Hello there,
Thank you for writing in. Well, we are not quite sure on which multiple events organization do you mean, since you are able to add as many event you want here: https://evently.mikado-themes.com/timetable-simple/ and also inside this table: https://evently.mikado-themes.com/timetable/ So, it doesn’t matter actually if your event is related to one city or speaker, you are able to list all of those. Please, let us know if this is what you’re looking for, or you need something else. ThanksBest, Mikado
is the support page down or why i cant open it?
Hello,
It was temporary issue with third party platform ticksy we are using for support forum. Please, visit this link again https://mikado.ticksy.com/ and our agent will assist you with any doubt you have.
Best, Mikado
Hi,
I loved the design of this theme.
However i am planning to develop this with Laravel. So is this possible to provide pure html design files without wordpress overhead?
(ps: i don’t want the discount i will pay the same price for html version)
Hello,
Thanks for writing in.
Our company’s focus is on developing WordPress themes, and in the development process we are integrating directly into our WordPress framework, so HTML version does not exist.
Regards, Mikado
When I update to the latest version of the theme it breaks my website. I get an error saying something like site is expereiencing technical difficulties. do you know what could be causing this? I’m just replacing the main theme folder and the theme child folder. I am currently using 1.0 of the theme at thinker.events
Hello,
Thanks for writing in.
Since we did the major updates of our themes, please follow the instructions for update in our documentation: https://evently.mikado-themes.com/documentation/#getting_started_updating_evently Also, when you’re updating theme you will have to perform these steps: Remove our Mikado plugins (Core, etc) and WPBakery, update the theme (like it’s explained in documentation) and then install those plugins again from the dashboard. This way your will get the latest version of the theme and plugins that are included. If you need additional assistance with this, please get in touch with our support at https://mikado.ticksy.com/ and provide there URL with admin access.
Best, Mikado
Thanks. That seems to have worked. The child theme still shows as 1.0 but the main theme is now showing as version 1.6. Is this correct?
You’re welcome! Yes, that is correct.
Regards, Mikado
Is it possible to sell the event through the website itself?
Hello,
Thanks for showing interest in Evently. On custom post type Events is not possible to set the price and sell that event. You can, in the other hand, set WooCommerce product and link it on event and then you will have such an option.
Regards, Mikado
support RTL?
Hello,
Unfortunately, out themes do not support RTL. You can install RTL language, but dynamic custom shortcode won’t be working well.
Regards, Mikado
Hi we have updated the theme to the latest version and no longer have the option to connect with Instagram has this been removed from the theme options or has this setting been placed anywhere else?
Hello,
If you want that option to appear, make sure that you have installed and activated Mikado Instagram feed plugin.
Kind regards, Mikado
Hi we have updated and installed the latest version of the plugin and still have no option to connect with Instagram from the theme options panel.
Hello,
Thanks for noticing this. We have informed our dev team, and they will fix this shortly and release update probably in a day or two.
Best regards, Mikado
hi is possibile test online wp-admin?
Hello,
Thank you for taking interest in our Evently theme. Unfortunately, we don’t have test demo server. If you are interested we could provide you with screenshots from backend to gain bigger picture about options we included.
Best regards, Mikado
ok. you could give me more elements to view … how to manage events, guests, news, pages … general settings …
Hi again,
Here is how one single event looks like: https://www.screencast.com/t/BlBH2gPwA https://www.screencast.com/t/464eXfINvY Here is how editing pages looks like: So, this is page content editing using elements from WPbakery page builder: https://www.screencast.com/t/DXjjtYXhw7Vo and here are custom panels with our options: https://www.screencast.com/t/Ncsb7utQTh0 https://www.screencast.com/t/iui0NwOL https://www.screencast.com/t/AUygsMlihJ If you want to see something else specific, please, let us know. ThanksBest regards, Mikado
How i can import my own font?
Hello,
Here’s a helpful article to get you started – https://mikado.ticksy.com/article/11272
If you have any further questions, please submit a ticket on our support forum https://mikado.ticksy.com/ and one of our support agents will assist you.
Mikado
I can’t seem to load your demo? Can you please check if your demo link is working, thanks!
Hello,
Thank you for writing in and reporting this. We are really sorry because of this issue, it is temporary server issue that is reported and should be resolved already. So, please, try to check our demo website again https://evently.mikado-themes.com/ It should be working well.
Best, Mikado
I’m totally disappointed. Mikado answers to your ticket after a week, and the answer (always by a different person) is often very shallow and doesn’t solve a problem. Seems like they read your ticket superficially and sometimes it takes a month to solve a simple problem. I understand this is a great bussiness model to earn money on resuming expired support. Thank you, Mikado and Goodbye. To those who consider purchasing Mikado—don’t bother – it will cost you frustration as their themes never work out of box. There’s always something wrong and you’ll become depended on their support, which will take over you wallet really fast.
Hello,
We are really sorry because of this bad experience you’ve had. Our support team is doing their best to answer on all questions. If your support period just ended and your problem is not resolved, there is no need to be worried about it, we will gladly continue working on your ticket in order to finish this problem. Feel free to reach us here support@mikado-themes.com and continue conversation from your ticket. Thanks We really hope, once everything is sorted, you’ll be satisfied and change this bad impression you’ve got.
Best, Mikado
