5515 comments found.
Hello, Help me, i have i big problem, i have just installing the last version i have this : Fatal error: Uncaught Error: Call to undefined function wprentals_get_option() in /homepages/13/d332313842/htdocs/clickandbuilds/holiday/wp-content/themes/wprentals/libs/theme-setup.php:6
- PHP 7.2 - I install the theme by FTP and the plugins too.
Please my website is shut down.
Thanks
Hi simorental
We haven’t had this issue so we need to check first the installation as seems you may not have the correct files.
Please open a ticket http://support.wpestate.org and we will help asap. Please tell me the ticket ID here. If it’s easier you can send the message here https://themeforest.net/user/wpestate
Include FTP access and site url (wp-admin access) to have everything and check.
Thank you
Hello,
I have created the ticket, this the ID ticket : #129308
I am waiting for your response.
Hi Simon, Thank you. We’re checking now.
what is the best free plugin or saas product best suited or you suggest to be used for “subscribe to our newsletter” module on the home page of https://office.wprentals.org/
[mc4wp_form id=”22123″]
Hi. We use MailChimp free plugin our demo. Please see here our help https://help.wprentals.org/article/how-to-add-mailchimp-form/ Thank you
Pre Sales Question: Is there an option to disable popup login form and have it on a page. For our requirement, we need to ask the person who is booking few more questions and we would like to know if there is ability to add more question to registration page or form ??? Thanks
Hello mwdezign, Thank you for the comment and interest in our theme. You can disable the login and register, but what you wish still needs custom development (change the register form) which shows when trying to book (send a booking request) . I can recommend to check this technical help which explains the register form, but you will need a developer assistance to customize what you describe https://help.wprentals.org/article/register-and-login/
It’s not just the register form, you will need to save the new data in my profile as well.
Thank you
Thanks, Is there a way to disable popup signup form and have it on a page or something. Like just to disable popup signup….
Hello, You can disable the modal from HEADER MENU and add Login and register on a page as shortcodes. But when you use booking the modal will still show. Thank you
Hello. I hope you’re well. In 2.8 released today we added the WooCommerce + Instant booking option in the theme and user is registered when he makes the deposit (so login is not needed before). A deposit is needed to be set and paid in this case. Please see a demo here https://demo1.wprentals.org/properties/condo-in-liberty-state-park/
We also updated the property page login for the situation where login is needed (non instant booking or instant booking without woocommerce). Social login is removed to not create confusion, text is updated.
We added other new awesome features as well – if you want to check. https://help.wprentals.org/article/detailed-change-log/ Thank you for
As a site admin, once the % service fee is deducted from the total payment made by the user, does the theme allow to automatically transfer the remaining amount over to the space owner?
How does the theme handle any cancellations in such case, how is the amount refunded to the user booking the space?
Hello qasimnaqvi
Thank you for the comment.
The theme by itself collects payment to admin only.
Through an Add-on (Rentals Club) created in partnership you can pay owner if payments are processed through paypal. But please check here https://www.rentalsclub.org/how-payments-management-extension-works/ and if you have questions you can ask us in client support or send a message from here https://themeforest.net/user/wpestate Thank you
Is there any way to show pricing on the availability calendar on the front end?
We can show pricing only in the booking form calendar. https://prnt.sc/p8qgek And we show custom price, weekend price as well. But in this calendar https://prnt.sc/p8qgor we can only show availability.
I saved your suggestion for future research, but I hope you can use what we have as well.
Thank you
Hello – I wanted to add the number of Bedrooms & Bathrooms to the recent items, property feature on the homepage and on the listings page under the “Area, Neighborhood”.
How do I do that?
Hi. I think you want to add in the unit card https://prnt.sc/p8ps2b Please choose type 3 and select the fields you wish to show in the card from theme options.
What you see on this row https://prnt.sc/p8psjv is set from theme options – https://prnt.sc/p8psxm
Help https://help.wprentals.org/article/theme-options-listing-card-design/ Please choose Type 3 from card design options for your custom fields to show.
Thank you
Trying to increase the number of bedrooms from the dropdown menu in the advanced search form. Right now, the maximum number of bedrooms is 10 but I need it to be 12. I was given this direction – https://help.wprentals.org/article/how-to-increase-the-numbers-in-dropdowns-for-bathrooms-and-bedroons – however, it did not work for me.
Does anyone else found other solutions that can help?
Hi lsnyder637
Thank you for the comment.
Please show me where you need to change and we will check the help. We have 14 as max bedrooms number in default search https://prnt.sc/p8kvywThe help is for default search.
I think you try to change custom search – so you need to check the custom search you use.
Ex: wprentals/libs/search_functions4.php – https://prnt.sc/p8l0ff
Please open a ticket in support http://support.wpestate.org to confirm the search and we will look and reply according to the search type you use.
Thank you
That worked! Thank you!
You’re welcome 
Hi, I’m almost sure it’s a no, but can lister set different prices based on time. Eg. from 9 am to 5 pm price/hr is $10. from 5pm to 22pm price/hr is $15. Thank you.
Hello 23desarrollos, We don’t have this option. You can put a price for hour default, a price for hour for 7h+ or a price for hour from 30h+
Thank you
Hi, if you can think of any workaround for this please let me know. Would it be possible that when the vendor receives a booking he could apply a discount, so client will receive a discounted price to pay if booking is in the off-peak hours? Not perfect, but that would be enough for me. Thank you.
Hello, What we have is the possibility of owner to add a discount when confirming the booking request if the request needs owner approval. This is the help that explains how discount is added – https://help.wprentals.org/article/how-to-add-manual-discount-when-issuing-an-invoice-how-to-add-custom-elements-to-an-invoice/
Thank you
Awesome! so, just to confirm the process: when reservation is approved by the owner, the owner applies the discount and then the discounted invoice is sent to the client, and finally he pays?
Yes, that is the process by default. We also have instant booking option (which bypasses owner approval) but that is optional. Thank you
I really appreciate the way you reply to the messages, thank you.
Hi 23desarrollos, That is very kind to say Thank you
Hi, I have a 10 year holiday rental listing site that i would like to rebuild in WordPress and came across your plugin. Everything looks great, but one feature that I need is to be able to add different listing types for restaurants, resort transfer services etc. Is there a way that I could do something like this with your theme? Thanks, Mark
Hello Mark
Thank you for writing. I understand, but we don’t have “Activities” – as that’s what I understand you wish to show. We have on our wishlist, but now you can use the theme in different ways, but as you see in demos.
If you wish to check our theme backend you can send me a message from here https://themeforest.net/user/wpestate
Thank you
Hi, we are interested in purchasing this theme. Would you be able to confirm that the Ical syncs with the following platforms:
HomeAway spain-holiday
Thanks in advance for your help.
Hi. Thank you for the interest in the theme. Any ICAL feed works to sync availability calendar (homeaway too). If you wish to test your ical feed send me the url here https://themeforest.net/user/wpestate and I will help test the feed on a published property to see it works.
Thank you
Hi. Any ICAL Should work as it’s a standard protocol. I didn’t test this in particular, so you can send us an ical feed in private to test and show you. Thank you
Hi on my site https://costablanca.holiday/ the some of the icons have are double you can see it on the homepage in the search bar and also further down the page. I cannot seem to fix this.
Hi ivd65
Thank you for the comment.
In 2.5.3 we had these notes about removing the previous custom icons from child theme as in the help:
https://help.wprentals.org/article/detailed-change-log/ https://help.wprentals.org/wp-content/uploads/2019/05/delete.png https://help.wprentals.org/wp-content/uploads/2019/05/Screenshot-at-Jul-10-13-07-41.pngThat is because all images are now font awesome and they get the custom color from theme options.
If you need further help please open a ticket in client support http://support.wpestate.org
Thank you
thx fixed it. Kind regards,
Ingrid
Hi Ingrid, Wonderful. Thank you!
Hi there Support,
It’s OK/safe to update from 2.3.1 directly to the new 2.7 using this instructions here?
https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/#e_wpestate_idThank you a lot
Hi. Please check the change log as well https://help.wprentals.org/article/detailed-change-log/ and should be ok. Thank you
By the way.. the WPML translations will be keep after the update?
Thanks
Hi. WPML translations are kept. If you use .po files, and you have use theme .po files, back up the plugin translations as we have some .po files in theme plugin and if you have the same names, they can be overwritten. Theme .po files (we recommend to have them in child theme) so if you followed the help you already have them in backup in child theme.
Remember to check what to do before the update as well – https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/#a_wpestate_id
Thank you
Thank you very much
You’re welcome.
I was advised a theme update would be available yesterday / today. Can you please provide an eta?
Hi. Update is ready https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/#e_wpestate_id We added Stripe SCA regulations and WooCommerce payments for bookings. If you need assistance please contact us through client support http://support.wpestate.org Thank you!
Thank you
You’re welcome
Hey, I have a few pre-purchase questions.
1. Would I be able to integrate Indian Payment Gateways?
2. Does it have the possibility to look something like studiotime.io? I like the Ski Demo. If yes, how much coding skills are needed to do that?
3. As you have Elementor ‘Drag and Drop’, would I be able to customise the rental platform as per my needs?
4. What will be issues I will be facing? I don’t want to deal with SSH and stuff.
Hi
Thank you for the comment.
1. We released 2.7 theme update with WooCommerce as option to pay for a booking. WooCommerce allows to enable on checkout different merchants from their list (please note some are paid but we don’t have control over that https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ ).
This is how you enable this option https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
And this is a demo of the process with woo commerce https://demo1.wprentals.org/ We only added the standard woo commerce merchants on check-out, but any woo commerce merchant can be added.
2. I don’t know what is the difference from that demo to our theme. Please ask me specific questions and I can tell if we have that or not.
3. The elementor builder is for pages – we created our theme shortcodes as elementor shortcodes.
Many options are set from theme options, not elementor.
If you wish to see a demo please send a message from here https://themeforest.net/user/wpestate
4. I am not sure what you are worried about. Please explain.
Thank you
Pre-purchase question: Is there a way to translate this theme to other languages? I.e. I’m not asking the author to translate, but rather asking if there is a technical possibility to extend/modify language files/etc?
Hello, Thank you for the interest in our theme. Yes, you can use the theme in any language and if you need multiple languages, there are plugins that can help you create a multi language site. https://help.wprentals.org/article/multi-language-3rd-party-recommended-solutions/
Thank you
hello have you since updated the ability for admin to take a percentage of booking we would like user to pay admin and the payment is then split between admin on the property owner is that possible
Hello
Thank you for the comment.
Please read this article https://wpestate.org/monetize-wp-rentals-theme-for-submissions-and-booking-requests/ as it explains what could be done in theme with an add-on from a 3rd party. That’s what we can do to send owner payment through an automated system (for PayPal payments)
Thank you
PRE SALE QUESTION:
For renting site, Is it possible to let listers set hourly availability for each day of the week?
Let say I have a store that has different opening hours from Monday to Saturday and users can rent equipement on an hourly basis, can the lister block certain hours from certain days in the availability section?
Thank you so much!
Hi Tzuvay
Thank you for the comment.
Owner can set a global availability for each property – https://prnt.sc/p6cvuj
If you need to put a different daily availability, you can import through ical a feed that blocks the hours you don’t wish to let available.
If you want to do tests you can send a message from here https://themeforest.net/user/wpestate
Thank you
Is it possible to mix and match rental types? Can you do event space rentals, personal residential rentals and hourly rentals at the one or both of the same two category of rentals?
Hi OMNISAPIEN,
Thank you for your messsage.
You cannot use both per night and per hour booking on one property you need to choose one option.
If mixed booking option will be selected, the owner will have the option to choose how the booking will be done in the property.
https://help.wprentals.org/article/theme-options-booking-settings/ This will be avaible in submission form, price section. http://prntscr.com/p5ojfbThe listing page will have global settings.
I hope this helps.
Thank you,
Thanks
Hi,
1. Someone else has asked this question a few days ago (MasonDad) about a subscription model but I’m still not clear on the options.
If we, as the site owner, do not want to handle any exchange of money between host and guest, how can the host communicate external payment details with the guest? Is the invoice editable so that the host could include their own request for payment, eg. a link to a booking form on their own site or bank transfer details? Or will the host/guest get to share contact details with each other after a booking request has been made?
I’m not clear on how you have the booking flow working for a subscription model and would appreciate further clarification please.
2. The search filter: I would like to use the location drop down on the homepage rather than Geolocation. If I set the homepage search to ‘country,’ the search results will show everything for that country. Can I then further filter the results by region/city?
Many thanks
Hi Kate Liana,
Thank you for your message.
If we, as the site owner, do not want to handle any exchange of money between host and guest, how can the host communicate external payment details with the guest?
-> The renter and the owner can communicate via theme private message system.
Help: https://help.wprentals.org/article/my-inbox/
Is the invoice editable so that the host could include their own request for payment, eg. a link to a booking form on their own site or bank transfer details? Or will the host/guest get to share contact details with each other after a booking request has been made?
-> The invoice is not editable, the owner and user will need to exchange details.
I’m not clear on how you have the booking flow working for a subscription model and would appreciate further clarification, please.
-> The flow is different depending on your theme settings. You can open a ticket in our support and we can check your settings and advise exactly how booking will work in your case.
2. The search filter: I would like to use the location drop down on the homepage rather than Geolocation. If I set the homepage search to ‘country,’ the search results will show everything for that country. Can I then further filter the results by region/city?
-> This can be done. All details are added in the below help: https://help.wprentals.org/article/how-to-disable-google-places-in-search-and-submit-how-to-enable-advanced-search-with-theme-auto-complete/
Thank you,
I agree this would be great for us too please!
From envatobox:
“Is it possible to have external link for booking per listing? Sometimes customers have their properties in booking.com or homeway.com but they still want to list with us, but book with their booking provider. So if a external booking link could be set per listing, when clicked visitors would be redirected to external booking site.”
Hi KateLiana,
I understand and saved the suggestion to wishlist.Thank you,
