Hi there,

Thank you for reaching us.

Please submit a ticket on our helpcenter and one of our agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for taking interest in this theme.

You can set desired Portfolio List template through Portfolio List settings > http://postimg.cc/k270bmvY and also you can set Content Width in Row Settings > http://postimg.cc/jLBhpQLH

Let us know if you have any other questions about this theme.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in.

If you want to integrate booking into your website, you will have to acquire and install plugin for this which is called Booked. You can find it on this link https://getbooked.io/. We tested this plugin with Curly, but we didn’t include it within the theme.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

this is the speech. you can’t use a whole page to show a plugin that isn’t even understood at the end! I’m also having another problem with the map. I can’t apply the style like the demo one, how can it be solved?

Hi again,

Please submit a ticket on our helpcenter: https://helpcenter.qodeinteractive.com/hc/en-us and one of our agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Please provide your site url and a screenshot of the sections so we can investigate.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us.

If there’s anything else, please submit a ticket on our helpcenter: https://helpcenter.qodeinteractive.com/hc/en-us and one of our agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

If there’s anything else, please submit a ticket on our helpcenter: https://helpcenter.qodeinteractive.com/hc/en-us and one of our agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks fer writing in.

You can try to achieve it by adding this custom css in Apperance > Customize > Additional CSS field:

.mkdf-blog-holder article .mkdf-post-image {
    pointer-events: none;
}

.mkdf-blog-holder article .mkdf-post-title {
    pointer-events: none;
}

.mkdf-blog-holder.mkdf-blog-standard article .mkdf-blog-list-button, .mkdf-blog-holder.mkdf-blog-standard article .mkdf-blog-list-button:hover span {
    pointer-events: none;
}

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://helpcenter.qodeinteractive.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

hello, I added additional css but unfortunately does’t work.

I would like to remove url link

Hi there,

Please create a support ticket using the link below and our support team will gladly assist you → https://helpcenter.qodeinteractive.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I only see documentation. I need real help??

Hello again,

Just go to https://helpcenter.qodeinteractive.com/ and then navigate to Submit a request menu item. Then paste your purchase code, chose Mikado Profile and Curly theme and then enter subject and description.

Screenshot > http://postimg.cc/phhNLxCJ

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

We are no longer able to obtain the information on this particular font.

It’s either because our designers handmade the font or found a complete image on the web, or the designer didn’t specify the resources used.

Sorry for the inconvenience, and thanks for understanding.

You can try to find the name of that font by using > https://www.myfonts.com/WhatTheFont/

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

This may be something on your end that needs to be checked, it is not possible to provide exact reason or solution for this without checking within your back-end.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

Just go to alter that page and then navigate to Mikado General page settings > and then paste the desired Slider shortcode > http://postimg.cc/mhZCmnDc

OR just navigate to Slider Revolution shortcode and then choose the desired slider > http://postimg.cc/0zkfDNw4

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello there,

Please, for any technical question like this, open a ticket on our support forum at http://mikado.ticksy.com and include your website URL with wp-admin access and our agent will gladly help you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Revolution Slider, Mikado Core/CPT plugin etc. (+Contact Form 7 and WooCommerce if you plan to use shop).

Then you can import the demo with our OneClick (Theme Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

Before that, please check your server resource settings. Check/increase these MASTER values or ask your hosting service to do it for you.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can use this plugin in order to check it >> https://wordpress.org/plugins/wp-serverinfo/​

After you do this, you can try to import the demo.

Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

Also, you can follow these guidelines on how to import the demo >> https://mikado.ticksy.com//article/12620

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

Please note that you can set desired style options for Paragraphs in Theme Options >> Fonts > http://postimg.cc/jCnGHTsm

If the problem persists email us at support[at]mikado-themes.com and include your sire url + wp admin credentials so we can take a closer look. Some screenshot can be helpful as well.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thanks for the reply. I sent you an email.

You’re welcome. Our support team will try to assist you with that.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

Just go to Theme Options → Title and then choose desired Title area type → http://postimg.cc/mcvLrXyZ

Also you can set this option for some specific page only in Mikado Title page settings → http://postimg.cc/w747pkZM

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

I follow your steps to do it already but it was same. Please help me for that.

Thanks.

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

Please note that this theme is based on WooCommerce plugin and by default “Variable products” functionality comes with WooCommerce. You can find more about it here → https://docs.woocommerce.com/document/variable-product/

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for taking interest in this theme.

Please note that this theme is based on WooCommerce plugin and by default “Variable products” functionality comes with WooCommerce. You can find more about it here → https://docs.woocommerce.com/document/variable-product/

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thanks for writing in.

The way logo dimensions work:

Maximum logo height is determined by the header height option in Theme Options > Header.

As for the logo image itself, because of retina displays, image dimensions are being divided by 2. So if you upload the logo that is 100×100, the actual dimensions will be 50×50.

In case you want a logo that is 100×100, you need to upload an image that is 200×200, and set the header height to 100.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.