Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hello, Install the theme for the fourth time and I have a problem. When I try to run it (or enable preview) I get this message:

” Parse error: syntax error, unexpected ‘[’ in /wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 76 “

Please help. Thank you! Tomasz

Hi,

Please contact your host and ask them to update PHP to v7+.

ok, thanks

Hello. Awesome Theme! I need to know, if there is any way to configure a different home page for mobile phones, I mean, leave the desktop version of the home as it is and if the user who accesses it does it on a mobile, what is another home page shown? Thank you in advance

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

How to remove product price display double?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there

I want to make a website to sell zippers. This item has a large selection of colors and to make it easier to select I need a theme with the function found on the following picture and website link: Pic: https://i.imgur.com/vqGpQI3.jpg Link: https://www.armarinhosaojose.com.br/ziper-invisivel-30cm--c_10-unidades.35393.html

From the picture you can see the consumer is able to select multiple items with each having different quantities and add all to the cart at once

This works well on mobile too, take a look on your phone.

Is it possible to do something like that on your theme?

Hi,

It’s related to Woocommerce, not Flatsome or a theme. There are 3rd party plugins built for such features. You can use one of them with Flatsome.

My support has lapsed but I imagine you can still tell me why Instagram has returned invalid data on https://michelleroth.com

Hi,

It’s fixed in v3.9 and currently in beta testing. It will be released in a few days.

I have had the issue with Instagram not working for some time now as all other customers. Otherwise all is perfect but this issue is a bit important for many. As I understood it will be solved in V3.9?

When will 3.9 be released so we can finally have it all up and working?

Hi,

The beta testing stage has almost completed. We’ll release it in a few days.

in mobile manu my wishlist button not work, its recall same page again?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

With the Yoast Plugin, if I go to any page it won’t read the content saying It doesn’t have alt tags or links, but they do have, won’t read the content in blocks? any fix for this?

Hi,

Can you submit a support ticket here?

Hi, how do I set page to make it available only on mobile and not on desktop/ tablet. Thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I sent an email for support from the envato contact form, can you please take a look? Thanks!

Hi,

Your ticket #93079 has already been replied. Please check your inbox and spam folder.

how to I can change flickity-slider in small screen size to bullet?

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

In my website, Instagram feed is returning invalid data. What is the remedy for this.

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hi,

I was just wondering if you are including page transitions in the upcoming updates, these really finish off a site and if they’re clean and smooth they can really impact the professionalism of a site.. Unfortunately most plugins are super awful at this so it would be awesome to have something like this, as i’ve seen other themes starting too.

Please add this in if possible, if not already in progress!

Thanks!

Hi,

You can vote for a feature request or submit a new one here if you want to see in Flatsome.

Features got the highest number of ratings will be included in our developer’s to-do list.

Does this themes come with Product Hero, Parallax Hero like storefront extention, and gallery as well?

Hi,

Flatsome doesn’t have a built-in feature like Product Hero, but has parallax and UX Gallery features.

possible to request this features in future version?

I’m still considering between storefront with extension bundle or Flatsome, could I know which features Flatsome got but storefront not?

I would like to know do you provide preset themes color/setting which we can direct apply it on our store?

1. Is Flatsome full compatible with AMP. 2. Which cache plugin u preffer better with flatsome?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

if the plugins are not compatible with the theme, is there any refund policy?

Hi,

If you are concerned about plugin conflict, you can join our Facebook Community and get feedback from our users before buying Flatsome.

Is there exit pop up under flatsome theme?

Hi,

No, but you can build one with a 3rd party plugin.

There is a problem in breakpoint 849px, screenshot below is the problem I found, it shows both desktop and mobile elements in header and filter. https://snipboard.io/Ek9qfW.jpg

I found this when my pc 1920×1080 resolution has 125% display scale

This happened on your demo too https://snipboard.io/kR7Uqv.jpg

Hi,

I’ve checked with Chrome, Firefox and Safari but couldn’t see such a problem.

Thank you, it just a small problem. but i found another one, if I add a product to cart in shop page using the quick view function, and then refresh the page, the product will add same product to cart again.

i cant seem to get the top banner to adjust to mobile, when i check mobile that banner is way to big as if it is way zoomed in, any help fixing this would be great. thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Is there a trick to having two columns in top bar on mobile view? I cant seem to work out how to do it

Hi,

You can modify flatsome/template-parts/header/header-top.php, but it won’t affect the Header Builder. You’ll need to add elements manually with custom coding.

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