19008 comments found.
All of css icons like icon-basket, icon-search-fine, fa fa-whatsapp are gone when i update 21.3.6 to 21.3.7
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I wrote url, login details and sent by your contact form. Thanks a lot…
Great, we will reply as soon as we will check.
Hi. Please help. The purchase code is to be used for activation right? If yes, it is not working. Asking for a client.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Yes, the client put up a post on support forum.
But there’s no response.
If your client already created topic on support forum, our support team will reply soon. Please notice that we do not work on the weekends. For more details about what time and when we work, you can check on our profile’s page.
When I go under Appearance > Widgets. I have no sidebars, footer widgets, nothing.
Nevermind, I had a plugin conflict.
Glad to see you found the culprit 
Hello, I just purchased and installed this theme. Getting an error on editing pages:
Failed to initialize plugin: ShortcodeNinjaPlugin
Can you tell me how to resolve this?
Hey,
seems like the problem its with 3rd party plugin itself and not the theme. We recommend to disable plugin or try to re-install it.
Best regards,
Muffin Group team
Hi, please is it possible to build like a pop up intro page that will have drop down menu that will be redirected to a chosen page before visitors can see the main page? Thank you
Hey,
we are sorry but there is not such functionality included into theme.
Best regards,
Muffin Group team
Thank you or is it possible to create a landing page with those functionality on the page?
Sorry but like we said, we do not have such possibility included.
Ok, thank you
No problem.
Hello, do you have an option for unlimited licences? Is there any price for that?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Hi, just a really simple how to change width of submenu in header ? Ive tryed to modifiy .sub-menu or .menu-item > ul but nothing. Thanks
I’ve tryed #Top_bar .menu li ul li { width: 250px !important; } It’s OK for the first level, but i have a subsubmenu lol and it’s not okay for the second level
https://imgur.com/2Ppq0GF thanksHey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi,
I would like to know if there is way to setup a link in order to open the specific toggle of an accordion set when entering it.
thank you
Hi,
we are sorry but there is no such functionality included into theme.
Best regards,
Muffin Group team
Hey, I made a test page for showing jobs using the blog element from the builder. I have the problem that I can’t see any filters, but I’m not sure why. I’ve set this page to a blog page with filter but this also doesn’t work. Can you help me what’s wrong there? 
Hey,
this is not a Blog page but regular page with blog items/shortcodes. To set up Blog page, we recommend to read the documentation first where everything was explained.
Best regards,
Muffin Group team
Ah, thank you for the hint. I forgot the settings inside the read section. Now I was able to use Blog and custom page layout together. Do you know if its possible to customize your Blog filter into e.g. a Dropdown manually where I can choose the categories?
The only option for filters we have included, you will find under BeTheme Options > Blog, Portfolio & Shop > Blog section.
Thank you, I will try out your different settings.
You are welcome!
I want all offers next to each other with some details like price, description and button
Hi,
all Offer items/shortcodes, you can find on https://themes.muffingroup.com/be/theme/shortcodes/loops/#offerslider and those are ones included into theme.
Best regards,
Muffin Group team
When will you update the WP Bakery plugin? Just updated theme and still unable to update plugin.
Hi,
the most recent version of WPBakery included into theme is 6.0.2. We did not updated to most recent version yet because it still has some bugs.
Best regards,
Muffin Group team
Thanks for letting me know. I have to go into frontend editor then backend editor in order to view the backend (even if I have only used Muffin Builder). When I update, the backend disappears again. I don’t know if this is a compatibility issue with WPBakery and Muffin, or WPBakery issue alone but it is a major pain to edit any page!
We did never met with such issue to be honest but to make sure if it is a plugin issue, please switch to any default WP theme and you will know it is a plugin issue
Hi!
I have three wraps and they have different color then the section. I would like to separate them to make and illusion of three separete boxes. At the moment it looks like one colored wrap. How do I have set a padding between wraps?
many thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, I have a multisite installation with all my clients domains. I can’t register my license in one (only one) domain. It always register the main wordpress multisite domain but he can’t activate the pre-bulid websites import. Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thanks. Already tested, and I found that if I register the client domain in its dashboard www.clientdomain.com, your tool license manager always register the main wp multisite multisite.myagency.com.
Main multisite domain: mysite.myagency.com Client domain: www.clientdomain.com
I can’t activate my client domain and I can’t install the demos.
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please do not forget to let us know in a message, what for this access is.
Hi, guys, could you tell me how to edit the very bottom footer, the one with ’’All rights reserved’’. How do I access it? Regards
Hi,
to replace default theme copyright, please type own text into Copyright field under BeTheme Options > Footer section.
Best regards,
Muffin Group team
Betheme Import/Export button content is Not working on my posts or pages, i press import, export, templates button, but nothing happens, a popup comes up saying “Please remember to Publish/Update your post before Export” I did Publish/Update. What should I do?
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
THANK YOU SO SO SO MUCH. I just sent it over to you. Please. Please Help
Our support team will reply on your message as soon as it would be possible. Thank you!
Hello I’m trying to translate my website using WPML but i am facing a problem can you help ?
Hi,
if you have problems with WPML, please contact with their dedicated support team and we are sure they would be able to help you with your issues.
Best regards,
Muffin Group team
Thanks for No Help. I have an old Version and need to update the Betheme. But can not do it.
Hi,
if your current theme version is older than 20, you have to update it manually. The best way to do this is:
1. Go to your FTP and remove whole /betheme/ folder.
2. Later, download latest version from Themeforest, unpack and upload latest version via FTP as well.
Above 2 steps are all you have to do to update theme to it’s latest version.
Since now, you can easily do all future updates via Update to [version number] button which is just under the Be logo on the right side under BeTheme > Dashboard section.
Best regards,
Muffin Group team
I tried that and it it broke the website. Error in the functions.php. My programmer that worked on this website Died, Passed AWAY. THIS IS VERY CRITICAL and I’m getting NO SUPPORT. All that I am getting is the same COPY AND PASTE REPLIES. Not one person asked to even login to the backend of the site to even look at it.
We are very sorry to hear about that. However, if you have functions.php error, we are pretty sure that your dev customised child theme and probably been using old WP functions that are not longer supported. In such case, you have to hire new web developer to customise theme for your specific needs or use original theme version.
Hello,, I have purchased this theme and I need to use this theme in other domain.. I already deregister the previous one.. but still receiving this message “urchase code already used. Please deregister purchase code and remove theme folder on:”
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello Muffin, in my wordpress site I want to make static front page. I have done but there is a scroll bar (how it can be removed?) and these two image does not fixed in full screen. (there is always padding or margin ) I couldnt find a way to fixed them.
I just wanna two side in my static page(two image) to connect two seperated page links.
Can you help me Muffingroup
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Having issues registering the theme on a new domain. I have de-registered & uninstalled the files, and it’s still saying it’s assigned to my old domain. What’s going on?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
