13535 comments found.
Hi! after moving the site to new hosting (OVH.com) I stopped loading JS files:
Uncaught SyntaxError: Invalid or unexpected token
jquery-migrate.min.js:2 Uncaught ReferenceError: jQuery is not defined at jquery-migrate.min.js:2 (anonymous) @ jquery-migrate.min.js:2 wishlist.js:53 Uncaught ReferenceError: jQuery is not defined at wishlist.js:53 (anonymous) @ wishlist.js:53 confirm.min.js:1 Uncaught ReferenceError: jQuery is not defined at confirm.min.js:1 (anonymous) @ confirm.min.js:1 widget-members.min.js:1 Uncaught ReferenceError: jQuery is not defined at widget-members.min.js:1 (anonymous) @ widget-members.min.js:1 jquery-cookie.min.js:1 Uncaught ReferenceError: jQuery is not defined at jquery-cookie.min.js:1 at jquery-cookie.min.js:1
This is only part. What could be the reason?
Hi djyoda,
Will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “djyoda – Eduma Support”.
Dear EduSupport,
I asked 2 months ago about the possibility of creating free lessons with paid certificates. Is there any progressing on this topic?
Hi 3click-solutions,
Right now the team is focusing on LearnPress 4.0, so we don’t have time to expand the certificate features yet. Our team will try harder to bring the price option on the addon.
Hi, when I try to update the Eduma theme, I get the message “Something went wrong. Please try again later!”, please help. My current version is 4.0.2. I’ve re-installed Thim Core but didn’t solve the issue
Hi george_alex,
Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “george_alex – Eduma Support”.
Hello!
I need a template where the user can write an essay and later I can correct it and send it to him, or that he can see trough his dashboard.
Is it possible with this theme?
Hi areias001,
Yes we can use Assignment addon for that 
Does it come with the theme or I have to buy it separatelly? With this addon is it possible to me to write over the essay? Like highliting wrong words ant that kind of stuff.
Hi areias001,
This addon is not included in the theme. Customers who buy the theme will get a discount 30% for this addon.
Ok! What about this: With this addon is it possible to me to write over the essay? Like highliting wrong words ant that kind of stuff.
Hi areias001,
Yes
I have gought the theme, how can I buy the Addon with discount?
Hi areias001,
Just send me a request to edusupport@thimpress.com with subject “areias001 – Eduma Support”
Hi guys, since the ridiculous update of rev slider this code doesn’t seem to work to change the overlay off rev slider. I wish they would have left it alone. It wasn’t broken, so dont redesign the entire thing. I actually now want to remove the entire overlay
Please can you help here, as I know im not going to be the only one effected here
Thanks again
.thim_overlay_gradient .rev_slider li .slotholder:before {
background: #ffffff;
background: -moz-linear-gradient(left,#ffffff 0,#979797 100%);
background: -webkit-linear-gradient(left,#ffffff 0,#979797 100%);
background: linear-gradient(to right,#ffffff 0,#979797 100%);
filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ffffff',endColorstr='#979797',GradientType=1);
}
https://unitas.webdesigninnorwich.co.uk/
Hi testtube,
This because of the HTML changes in Revolution Slider 6.x.
Don’t worry much, just send me a request to edusupport@thimpress.com with subject “testtube – Eduma Support”. Will try to help you out.
PS: Your support time is expired, please renew.
Hi there, thank you for getting back to me.. its expired? What by a day or so? Can you just help with this please? I can see that are quite a few people with the same issue. It should be made a feature to either have it or not. I am happy to renew, but wont be until next week and need your help ASAP. This site has to be live next week and will defiantly be needing your help and input
Hi testtube,
.thim_overlay_gradient rs-sbg-px > rs-sbg-wrap > rs-sbg.thim-overlayed::before, .thim_overlay_gradient_2 rs-sbg-px > rs-sbg-wrap > rs-sbg.thim-overlayed::before {
background: #6020d2;
background: -moz-linear-gradient(left, #6020d2 0, #2e67f5 100%);
background: -webkit-linear-gradient(left, #6020d2 0, #2e67f5 100%);
background: linear-gradient(to right, #6020d2 0, #2e67f5 100%);
}
Please try and let me know.
1. Looking at your demos, can the prices displayed on the popular courses on the homepage and “related courses” (on course page) be removed?
2. Is there no menu in the demo – https://educationwp.thimpress.com/demo-edume/ ??
3. Can a different logo header (I don’t want logo on image) be used for main demo? https://educationwp.thimpress.com/
4. On the course page, can the tabs be reduced to three instead of four? I mean “Overview”, “Instructor”, “Curriculum” .... minus “Review”?
Thanks.
Hi g7submit,
1. Yes
2. This is an option. You can select any menu style you want.
3. Yes of course.
4. Yes, definitely.
Let me know if you have any further questions
Last question before purchase decision: 1. Can I use Learndash instead of your LMS? 2. If yes, can people buy the Learndash course through Woocommerce Shop and then access account afterwards? Thanks.
Hi g7submit,
You can use LearnDash. But some styles from the theme is not ready for LearnDash templates yet.
Where do I get the purchase code for Revolution Slider? I have purchased and installed the Education Wordpress Theme (Eduma).
Hi jmairs,
Slider Revolution is a 3rd premium plugin (from ThemePunch).
And ThimPress (us) get an extended license (not regular license) to include the package in the theme, and allow clients (you) to use this plugin.
Clients will get support/update via the theme author.
Related article: https://www.themepunch.com/faq/update-plugin-packaged-themeLet me know if you need any further assistance.
I’ve bought the them but the premium add-ons does not worked and I’m asked to buy it instead. I’v been trying to create a support ticket without success
Hi daagma,
I have seen your account in the support forum. https://prnt.sc/pe4min
Can you create a ticket there? Our team will try the best to help you out
Hi,
I’m planning to purchase Eduma for another website. I would like to clarify below questions:
1. Do I need to purchase Elementor Pro separately if I’m planning to build the website using Elementor page builder?
2. Do I need to buy Paid Membership Pro separately?
Thank you!
Hi ThilinaSampath,
1. You can use Elementor free version. If you want more the builder pro options, yes you will need to purchase the pro separately.
2. It’s the same like Elementor.
Pre-Purchase Question:
Maximum How many courses and how many lessons within each of that course can this theme or WordPress will be able to handle with affecting speed? Can share some URL which is using this theme and having many courses on it so that performance can be checked. Thank you in advance.
Hi mdp451,
Thanks for your concern. How big your LMS data that you expected. Because technically there is no limit for that 
Thank you for your quick response. We might be having more than 500 courses having around 400-500 posts/lessons in each….thats is something about 2.5 lakhs posts….we have also considered future expansion in these figures…..we are using VPS for the same and might shift to dedicated server in future. Will there be any performance issues retrieving so big data set while using wordpress with EducationWP theme?
Hi mdp451,
No problem
I already have a site with learnpress + eduma. I would like to offer a promotion where when a student buys a course, they are automatically enrolled in another course for free.
We use WooCommerce for payments.
It’s possible?
Hi felipetto,
We will need to start a custom work for this request. Please discuss more with us. Just email to edusupport@thimpress.com with subject “felipetto – Eduma Support”.
hi, I added a quiz to a course, the quiz has two questions, but is not showing anything, only a title & time: 2 Questions Time 00:01:00
another question, how can i delete the other courses showing at the bottom of a course page?
i mean where is the you may like title, the courses below to not show
hello?
Hi dimage,
We will need to check your site more carefully. Please continue the discussion on Eduma Forum. Our team will try the best to help you out
Pre-sale question: Do you support to import bulk questions with media (images, sounds, video)?
Hi cadic210,
It depends on the source that you exported those data. Make sure the export is right standard for LearnPress LMS.
So technically, yes, we can import that.
How can I check the standard for LearnPress LMS?
I can not find where to check. Can you guide me the sample or document for it?
Hi cadic210,
Sorry right now we don’t have documents for this yet. Please try to create a LP course then export the course. You will get an XML file (it included the LP course data structure).
Are you sure? XML file is text file. How to use text file to import media? Can you export your demo data with media and upload it?
Hi cadic210,
For media, it will be a URL text which for the system download and import to the new site.
Thank you so much
I love your theme and want to import data from my Moodle site (only questions and quiz). Do you support it?
Hi cadic210,
Sorry but right now we don’t have that tool to import from Moodle 
hi presale question 1) can instructor create course from front end 2) can they have a dedicated daashboard , where they can see how many of their courses have been sol
Hi singhal82,
1. Yes, we provide a premium addon for that. The Frontend Editor addon is not included in the theme, so you will need to purchase it separately. Customers who purchased eduma will get a discount 30%. https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
Hi I am unable to register my purchase code in wordpress after installation. It says invalid. Any solution to the issue
Hi jerry1000,
Please help me check again. Go to your dashboard, menu Eduma then you can see the green registration box. Try and let me know.
We are using the theme for a corporate university, where the user does not enroll in the course, which determines the training sector. For this to occur, it is necessary that the student is enrolled in the courses by our system, which enters the database and makes this registration. But we are not able to enter the data correctly, I believe it is doing the wrong tables.
How do I make the correct student registration in the course via database?
Hi weriquefranca,
There is a easier way to do that. Just go to menu LearnPress / Orders / Add New, select the courses, select the users, then change the order status to completed and done
Try and let me know.
I understood and works this procedure, but I need the student to be registered via database, because the student will be written automatically when registered in another system of the company.
Hi weriquefranca,
It’s quite complicated. Please check this:
1. Table _posts, create new row with post_type = “lp_order” and post_status =”lp-completed”.
2. Table _postmeta, please create those meta_key http://prntscr.com/pcnli1
3. Table _learnpress_order_items http://prntscr.com/pcnlus
4. Table _learnpress_order_itemmeta http://prntscr.com/pcnmbp
Please take a look.
On Lessons page the header and menu items are frozen. Can you check.
Hi chinnam,
I have checked and it still okay. Can I take a look at your site? Just email me to edusupport@thimpress.com with subject “chinnam – Eduma Support”.
I am getting this error at console !
https://www.dropbox.com/s/2id0t000tagnbbf/Screenshot%202019-09-27%2003.32.09.png?dl=0Also I was trying to upload own hosted video but did not found any option to upload own video from wordpress media or any others url , only option I found was to add by emaded but I don’t want that because all my course content will be restricted …
Hi niamulrox,
This looks due to a server configuration. Let me check your site to see what exactly happened. Will try the best to find a solution for you. Please send me a request to edusupport@thimpress.com with subject “niamulrox – Eduma Support”
I can solve that but my main issue is how to add video ? I have select post type video from lesson but its not showing me any video upload button ! Can you guide ?
Hi niamulrox,
Actually it’s a post type format. And you just simply use Add Media button or just paste the video URL into the content editor. Please try.
Hi, Check my attached screenshot link. There change post format video did not add any additional field to add video ! I have checked Console too and there is no console error. Can you please check by installing your theme on your local server and check ? because its also on my development server which is not live !
https://www.dropbox.com/s/sc72nxn1dvwh4ex/sample-video.png?dl=0Hi niamulrox,
Because we didn’t need an extra field for video.
1. You can directly put the video in the content.
2. Or you can add embed link into the Media Field.
Try and let me know.
Learnpress QUIZ SPEED EXTREMELY SLOW! Please help – it is taking upwards of 1 minute in between quiz questions! These are only 10 question quizzes.
All interactions with Learnpress plugin are very slow and all of our other non-Learnpress pages are very fast.
I have paid for support and submitted ticket (#479410) and no one will even look into this issue – just stating wait until next Learnpress update.
Posted issue here too: https://wordpress.org/support/topic/learnpress-extremely-slow/
This is not a hosting, optimization, or caching issue – we have done all of this and increased our hosting resources to top tier. We need this fixed!
Hi jcsdesign,
Please continue discussing with our supporters on the ticket.
Pre-purchase question: What infrastucture is there in the theme, having built my site and marketed to get traffic to the site to manage how monies are split between course instructors and site owner. Is there any automation concerning this. Is there a way to charge instructors for using the platform for the setting up courses, considering individual courses and package plans and this is managed. Or is there a recommendation based on best practices or based on theme design as to how this should be done. I want to know how payments can be managed between staff and site owner so that site can function in automated way. If nothing is in place, perhaps you can advise on best use. Thanks
Hi Dwayne_Unsplash,
Thanks for contacting us.
Yes we can manage that. We provide an addon for Commission.
Right now the commission will be processed via PayPal.
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