Hello pkubernat,

We replied your email with all details, please check.

Thank you.

Hi, I send login details but I need a permenant solution. I am just trying now. I installed demo data. If I need to delete and reinstall my website, I will face the same problem. Please update your package or share the fixing detail with me by my private email.

Best Regards Resul Avan

Hi Resul Avan,

We fixed the issue and send you details to fix it for temp. time (before we upload next updated version).

Thank you.

Hi, It is fixed.

Thank you.

I want buy this theme.

Hello Marie,

Thank you for purchasing the theme.

We didn’t try both plugins so it is difficult to give feedback. If plugin is well coded then it will work with this theme. You can ask plugin author before buying for any specific requirement in the theme so we can give our feedback of compatibility.

Thank you.

Hi Dee,

We replied your email, please check.

Thank you.

Hello maureenpr,

Thank you for purchasing the theme.

We will update theme with latest version of WPBakery plugin with other updates in this week.

Hello Hans,

“Pre School Shortcodes” – is inbuilt theme plugin which is necessary to install to use shortcodes etc..

“DesignThemes Core Features Plugin” – This name plugin is not required and recommended for KidsWorld theme.

Thank you.

Hello, thank you, but do you know what is that:

Is that your theme?

Thanks, Hans

Hello Hans,

This is not our theme. Its another theme (KidsHeaven).

Thank you.

Hi sandpointkidstherapy,

“Purchased tag is not visible on your comment.”

Please use Themeforest User-Id from which you purchased this theme and send support question to verify.

Thank you

Hi sandpointkidstherapy,

Please use Themeforest User-Id from which you purchased this theme and send support question to verify.

Thank you

user ID is sandpointkidstherapy

Hi Sascha,

You can send it from our profile page contact form ( https://themeforest.net/user/softwebmedia ) or softwebmedia (at) gmail (dot) com.

Thank you.

Hi – Access data have been sent to your email account. Thank you for helping. Greetings Sascha

Hi Sascha,

We replied your email with all details with date issue fixed.

Thank you.

Hi JannemanJ,

Thank you for your nice words.

You can add custom css to display sticky menu in mobile. Add below custom css in customizer “Custom CSS” section.

@media only screen and (min-width: 0)
.kidsworld_stickyOn .kidsworld_logo_menu_header {
    position: fixed;
}

Thank you.

Hi JamieChenDesigns,

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check contact form setting and fix the issue.

Thank you.

Hello Mark,

Please install child theme and activate it.

Now add below custom css in child theme’s functions.php file ( video tutorial for child theme setup : http://tiny.cc/kxcsez ). Use regenerate thumbnails plugin for new image sizes. In below css you can change height 50px to desired height. ( below code will generate 75×50 image size )

// cart widget - product thumbnail size
function my_image_sizes() {
    add_image_size('custom-cart-image-size',75,50, true);
}

add_action( 'init', 'my_image_sizes' );

// cart widget - product thumbnail
function my_cart_item_thumbnail( $thumb, $cart_item, $cart_item_key ) {

    $product = wc_get_product( $cart_item['product_id'] );
    return $product->get_image( 'custom-cart-image-size' );
}

add_filter( 'woocommerce_cart_item_thumbnail', 'my_cart_item_thumbnail', 10, 3 );

Above steps will generate custom image size in cart widget.

If above steps looks complex then we can do if for you. You send your website admin login details from our profile page contact form ( https://themeforest.net/user/softwebmedia ) with desired image size details.

Thank you.

Hello kosalaindrasiri,

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check sidebar settings on shop and blog single pages and fix the issue.

Thank you.

Hello Michael,

Please send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) so we can check the issue and fix it.

Thank you.

Hello flor_dbm,

You can edit Home page slider photos from

Amin > Slider Revolution ( left side, bottom area menu ) > click on “PreSchool Home” thumbnail > “Slide Editor” – you can edit images on this page.

Reference tutorial : https://www.youtube.com/watch?v=ce_uDZALoo0

Thank you.

Hi eneimam,

It is not displaying on given shop single page, it looks you fixed it.

Thank you.

This happens when I enter the admin department

We checked after your feedback, default theme style doesn’t have border style on images. Please check custom css for this issue. You can use browser inspect element section to find custom css location.

Hello Mark,

We already answered this question here : https://bit.ly/2kXctZP

We can add custom function in child theme which has title section function with custom text for blog page ( Latest News ). This is permanent solution because theme update will not affect this custom changes. You can send your website admin login details from our profile page form ( https://themeforest.net/user/softwebmedia ) second option.

Thank you.

Hello GO3Dcom,

Go to Admin > WPBakery Page Builder (left side menu – bottom section ) > Check “Disable” checkmark of “Disable Gutenberg Editor” option.

This will hide Gutenberg editor and display classic editor in all pages/posts.

Thank you.

Does WP Bakery need a plugin like TinyMCE to visually work with content? And does that create any conflicts with your template and shortcodes.

And, once Shortcodes are inserted… do they need to be edited manually or can they be edited through the Wordpress interface?

Hello GO3Dcom,

WPBakery doesn’t need any other plugin because it has ready drag and drop elements with visual mode ( no need to write shortcode manually ). Video tutorial example : http://tiny.cc/gmpycz

You can edit WPBakery all elements as per video tutorial. Click on edit icon and change necessery information from specific element.

Thank you.

Hello GO3Dcom,

You can edit sub header title bubble images with custom coding.

Add below code in Admin > Appearance > Customize > Custom CSS

.kidsworld_sub_header_title:before, h1.kidsworld_sub_header_title:before { 
background: url(http://image-full-path-url-here) no-repeat left top;
 width: 150px; 
height: 60px;  }

.kidsworld_sub_header_title:after, h1.kidsworld_sub_header_title:after { 
background: url(http://image-full-path-url-here) no-repeat left top;
 width: 150px; 
height: 60px; }

In above code, add full path URL for before and after title images. You can edit height and width as per new image dimensions.

You can hide both images with below custom CSS.

.kidsworld_sub_header_title:before, 
h1.kidsworld_sub_header_title:before,
.kidsworld_sub_header_title:after, 
h1.kidsworld_sub_header_title:after { display:none; }

Thank you.

Hello Mark,

Thank you for purchasing the theme.

Theme has drag and drop page builder which covers shortcodes in elements ( you can refer video tutorials for more details use of “WPBakery” – http://tiny.cc/l1wncz ).

Shortcode icon is added on editor tool bar ( blue color plus icon ). When you click on this icon, you will find dropdown menu which has shortcodes list. These shortcodes have self explain description so you can use as per your website requirement.

You can get more idea about how WordPress shortcode works from this video tutorial : https://www.youtube.com/watch?v=RkCTBYIFLEE

We don’t need to do anything with shortcode coding because WPBakery page builder do all (shortcodes generation) with drag and drop function. If you want to use in text block element then you can use shortcode plus icon in toolbar.

Thank you.