1458 comments found.
hello How can we remove social icon on head here is screenshot https://www.screencast.com/t/6YmChmgvCNVW how can we see and select more demo ?
how we can default/home currency GBP instead of USD https://www.screencast.com/t/JJDKfGxW0QY ?
Hi Scotsuk,
Thank you for choose our theme.
1. Please go to Claue > Theme Option > Social Network and turn of social
2. Please go to WooCommerce > Settings > Currency and change default currency to GBP.
Kind regards
thanks for your reply. what about more demos? i see later your last update was 13 Aug 2019. you are no longer for further updates and or launch more features?
Hi,
It now the version release on 13 Aug 2019 is stable version. We are working on some minors change and update soon.
Kind regards
Hello Please help us how we can add size chart with size chart button on each product our each product has different size chart? Secondly it is possible product category page variation swatches show like this https://www.screencast.com/t/iIa0YVr7WaH image swatches and size both show. thirdly it is possible to increase swatch px size on product page?
by default size guide show on all products with only one size chart here you can see screenshot https://www.screencast.com/t/gP6LumCOF we do not want to apply size guide on all product e only want to add size guide on selected products and as i told you we have different size chart for all different products. how we can add more additional information here https://www.screencast.com/t/RiCiaVHltZ please help
Hi,
It have option for separate product when you edit product and scroll down to Product Layout Option and upload size guide image for each product.
Kind regards
Hi Guys. Quick question… Can I edit CLAUE with Elementor? Thanks!
Hi Flavex,
Yes, our theme can edit with Elementor.
Btw, your support expired. Could you please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us continue develop new features and improve our theme.
Thanks and regards
Hi,
We not author of Magento version, please contact to Magento author at https://themeforest.net/item/claue-clean-minimal-magento-2-theme/20155150
Kind regards
Hi guys. I bought the theme to open a new online store. We have some our own products and we want to add some extra products through alidropship as additional related with our products.
I loaded the theme and i loaded the alidropship woo plugins, after i loaded the plugin, the website give 503 error all the time. How can we fix this?
Hi,
Thank you for choose our theme.
Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with detail of your issue, your site url and screenshot describe about the issue. Our team will check and help you solve problem.
Kind regards
He again. I fixed the problem. It is related with php version. I had 7.3 and it is working with 7.2. So, when i chose 7.2 php version, fixed automatically.
Thank for share your solution. Feel free contact us again if you need any assist.
Have a nice day!
Hi, sidebar filter on woocommerce disappear insearch results, I never asked help before. How can fix that?
Hi,
Could you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Thanks
Hi, why does the theme have such a BAD Google Page Speed score for mobile. Now that Google has gone Mobile-First, mobile website loading speed is crucial.
Are you planning to improve the Mobile Speed issues? Or do we need to install some plugins to speed it up. Please your recommendations.
Hi,
Please try plugin https://wordpress.org/plugins/autoptimize/ and https://wordpress.org/plugins/wp-super-cache/. We also need your site url to check and give you solution.
Kind regards
Hi there, i am trying to unlock the WP bakery Page Builder, but it says nor Licence Found??? Is there any mistake, thanks
Hi,
The license of WP bakery Page Builder not included in our theme. But you can use this without license because we bought developer license. If you want unlock license please buy at https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Kind regards
But you can use this without license because we bought developer license ….. I believe you forgot to add the link?
Hi,
I added the link in prev comment https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Kind regards
Hi, imported demo content but when I go to edit home page it’s showing error is: Fatal error: Call to undefined function vc_build_link() in wp-content/plugins/claue-addons/includes/shortcodes/banner.php on line 37
Can you please check this ?
Thanks
Hi,
Thank you for choose our theme.
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Kind regards
Hi there, i have set the contact form , however, it doesn’t send emails, same with the pop up “Sign Up Newsletter. i am getting an error ” Ops! Something went wrong” . Could you please let e now how can i resolve it? I ve read all links up in the previous comments, they don’t apply.
Hi,
Please follow our topic at http://support.janstudio.net/forums/topic/yith-popup-issue-ops-something-went-wrong/
Kind regards
Hi again, my Mini Cart is always empty even it show there are products in the cart in the header. Is there anywhere that i am missing to connect with the products? Thanks
Hi,
Please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve problem.
Kind regards
Young man! I try again and…. is dead again! Gest a small red dot on top-left and some circle running.
Hi,
I check our demo at http://janstudio.net/claue/demo/ it still work well. Can you tell me which browser you are using?
Now is working.
Hi,
Please edit file in claue > core > libraries > vendors > woocommere > init.php
Kind regards
Please update the latest version! The version of this template does not look like the demo ;((
Hi Hung,
Thank you for interested in our theme. Could you tell me details, our demo is latest version.
Kind regards
I would like to take this type of shop page as the homepage. but when I downloaded the theme and installed it did not see any page like it in the page section.
http://janstudio.net/claue/demo/shop/?layout=gridPlease take a quick look at it and guide me to do a page like that thank you very much!
I just realize I commented on the wrong theme. The two theme is so similar.
Ok, you’re welcome!
how i edit product-quickview cart_popup (After click Add To Cart button), specially ‘You might also like’ product category(4 display products type).
Hi,
Could you please create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with screenshot describe more what you want to change for cart popup.
Kind regards
Can we activate wpbakery page builder to have its template. As it is requiring activation key
You don’t need to active to use, it now you still use normal. The plugin included in our theme, when have update we will check with our theme and update together with new version of plugin.
Kind regards
Hi, Can we get some landing page template with this theme.
Hi,
Yes, you can set a page as landing and add custom css to hide header and footer.
Kind regards
How to do the same. As I had already purchase the them. If you can help me as my support is expired.
Please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 and create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve issue.
I can not renew support as of now. Pls if you can help me.
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve issue.
I try two days this demo but is dead!
Hi,
Thank you for interested in our theme.
It’s now working well. Please try again.
Kind regards
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url Our support team will check and help you solve problem.
Kind regards
Hi guys im trying to hide the logo default theme… i dont want to show any logo..
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.jas-branding { display: none; }
Kind regards
Hi guys thank for respond soon… the logo still appear on header https://prnt.sc/pefikr
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url Our support team will check and help you solve problem.
Kind regards
Hi guys, i finally got started with the theme, and created some new product attributes. My question is, how do i get them to appear in the custom field section of the product edit page? I’m using a scraper to move products, and need do define the attributes as custom fields. I see the demo attributes is visible. Thanks
Hi,
Please follow our document at http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches
Kind regards
Yes. I know how to make them manually. But i can’t see the once i have made in Wordpress native custom field section? But the once you made, is there?
Hi,
Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with detail of your issue, your site url and screenshot describe about the issue. Our team will check and help you solve problem.
Kind regards
Hi, I bought your theme, very nice! Following the instructions to install the demo, I saw that it is possible to import only “full demo” and not a single demo. It’s correct? Thanks
Hi,
Thank you for choose our theme.
Yes, the sample data contain full demo. After install you can change home page demo in Setting > Reading > Homepage.
Kind regards
thanks for the reply, I have another question. After importing the demo, a message appears telling you to update the database. I update the database but automatically my version of wordpress from Italian becomes English and some of my plugins are deactivated. How can I do?
Hi,
Please go to Settings to change default language and re-activate some plugins because sample content default is English and in only activate recommend plugins by theme.
Kind regards
