23241 comments found.
Hi, I am thinking about making a purchase.
I just want to know if the Slider Revolution is updated to v6?
Thanks
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Slider Revolution is updated to v6 and comes with the Theme Package 
.
Best Regards.
Hi,
What is the best way to have the below: - Homepage (Sass Demo). - About page (The about from corporate 2 Demo) - Domain search (From Corporate Hosting Demo) - Want to create Service page and get some sections from (SEO Demo) - Create landing page and use (App Landing Demo).
I wanted to use (SASS Demo) but since it’s one page,, this is why I need some other pages and sections from other demos..
What is the best way to do that.?
Thanks
Hello,
The Best way is to use Porto Studio Functionality:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
You have to Import the SASS Demo on your site and then go to WP-Dashboard >> Pages and create the new page and use Porto Studio Functionality and Import any of the pages on your site as per your requirements it will work for you.
Best Regards.
Is porot compatible with loco translate?
Hello,
Yes, Porto WordPress is fully compatible with Loco Translate plugin.
Best Regards.
Thank you very much for the quick reply
Most Welcome!..
Hello Installed latest theme version and plugins. Revolution slider has made things complicated unfortunately. No slider demo is included with theme and it is asking me to purchase the activation code. Earlier versions used to come with three or four slider sample but that seems to be not the case now. How can I get this to work without getting activate message? Thanks in advance.
Hello,
We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 16/05/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thank You. Slider Revolution has made it almost impossible to create/import demo slider without purchasing premium version of plug-in. Not sure if you have looked into this issue. Purchase of support is very costly. One can add some more money and buy a new licence for that price with support. Just making a point here. I thank you for replying to my question after the expiry of support. Also, providing offline demo content download option can be useful. Hope you will consider it in future. Thank You.
Hello,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Can i add multiple attributes in the side bar widget?
Hello,
Yes, you can add multiple attributes in the woo category sidebar widget using “Filter Product By Attribute” widget multiple times and set different attributes in it as showing in this screenshot: https://screenshot.net/kzqe5az
Best Regards.
I already have the theme of Porto!
But I would like to know what is the size of the image, so that it fits correctly in the Porto Diamonds Icon.
Because there is always an empty space when I insert the images, already tested in various sizes.
Hello,
The exact size of the images for Porto Diamond you have to use is 740px X 740px, It will work for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 07/10/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, on the add and edit products page you can hide the fields:
“Product option” “Yoast SEO” “View options” Skin options “Content Permissions”
Thanks.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can simply Show/Hide it by using Screen Options as showing in this screenshot: https://screenshot.net/k0636f2
Best Regards.
Also the team page https://www.portotheme.com/wordpress/porto/classic-original/member/ There is a black box under the name. Can i have it one size on all team members?
Hello,
1. Can you please share that page URL with me on which you want to place the line little bit up under commercial law so that I’ll check and provide you the Custom CSS for it.
2. That black Box under the name is fully responsive and depends on the words in the Name, So, if you want it to be fixed size then you can do it using Custom CSS given below:
.member-item .thumb-info .thumb-info-title {
width: 200px !important;
}
Best Regards.
We are trying to change it but cant find the proper solution. The line should go under the wording so the word looks like under line. Also if the thickness and color of the line can be reduced
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and change the values in the given code as per your requirements.
.page-top .page-title:not(.b-none):after {
border-bottom: 5px solid #cc0026 !important;
bottom: -15px !important;
}
Best Regards.
Buen día, he tenido inconvenientes al traducir la página, alguno me podría por favor ayudar con el archivo .pot, .mo u otra opción para la traducción del tema Porto y Porto Functionality.
Good day, i had inconveniences for translation the page, i have searched the .pot or .mo files for the translation, but i did not find it.
Hello,
You can try with WPML:
https://wpml.org/
OR with Polylang:
https://wordpress.org/plugins/polylang/
OR with Loco Translate:
https://wordpress.org/plugins/loco-translate/
OR if you do not want to use the plugin then please contact us via our support system with your site WP-Admin Login details so we will check it for you:
Best Regards.
Hello, thanks for a great theme! I just realized that I have uploaded the theme to a sub-folder, like /themes/porto/porto. Seems to be working fine but should I deactivate the theme (not the licence), move the theme one level up, and reactivate it – or just leave it as it is?
Hello,
You have to deactivate the Theme first and then change the folder and then you have to again activate it.
Best Regards.
After Updating theme, all shop Items have HOT icon on, please how do i disable this?
Hello,
You can turn it OFF from Appearance >> Theme Options >> WooCommerce: https://screenshot.net/wg6ekhv
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/06/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I am using header 1 and I am trying to change the top header and bottom header background colors, but when I select and save a new color nothing changes on the website.
Hello,
This seems to be the cache issue at your end nothing else, Please once check after removing and deactivating the server cache, site cache plugins and the browser cache, Hope your issue will solve and if not then please contact us via our support system with your site WP-Admin Login details so we will check and solve it for you.
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
Dear Team,
I just install plugins addons woocommerce and woo order whataspp, but on single product show double tab whatsapp..
https://www.screencast.com/t/C8vvebZdJP7please help
Hello,
This seems to be the plugin issue, Please check once with a complete plugin setting, Otherwise, try with Custom CSS to hide the one.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 11/04/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Dear Team,
I have using css but not work.. what css for work this
Please help
Thanks
Hello,
Can you please share the page URL with me so that I’ll check it for you.
Best Regards.
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .woocommerce-variation-add-to-cart .styledefult.hidedesktop {
display: none !important;
}
.single-product div.product.wcpa_has_options form.cart {
border-bottom: 0 !important;
padding-bottom: 0 !important;
}
Best Regards.
Dear Team
i have put that css code but just work on whatsapp order on addons woocommerce not work
https://www.screencast.com/t/ySgiwnnHU9vqPlease help
Thanks
Hello,
It may be because you are using the server cache and also the site cache plugins as well, Please try once after removing the server, site and browser cache, I am sure it will work for you otherwise, please purchase the support extension first and then contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Dear Team
please help to remove addons woocommerce css https://www.screencast.com/t/ySgiwnnHU9vqPlease help
Thanks
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .wcpa_form_outer .wcpa_form_item.wcpa_type_paragraph {
display: none !important;
}
Best Regards.
After updating my single product pages lost the right sidebar (block). How do I get that back?
No need for help. Figured this out. Thanks
Sound’s Great!..
Hey there guys, I just want to find out, can I change the Currency to the South African Rand? Thank you for the assistance….
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can easily change it from WooCommerce >> Setting >> General as showing in this screenshot: https://screenshot.net/w2767sg
Best Regards.
Thank you so much, Looking forward to working with you guys….
Most Welcome!..
Hello, I was purchase this theme and now it’s Support Expired. I have a issue this time… When I install the PORTO theme (all right check the Status) it’s crap show it’s big images and content everything. But when I was try to customize themes that’s time it’s look exactly like that demo themes. But website it’s fully crap and Big image & content … What can I do now…. Can you give me any instruction or how to solve this issue. Thanks
Hello,
Its seems to be your site SSL certificate issue, Please Install and Activate this plugin on your site:
https://wordpress.org/plugins/really-simple-ssl/
It will solve your SSL certificate issue.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 13/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Dear sir, I just buy your theme, and I try to go through the installer, and it say that my IP address is banned! Please help me with this issue, i need to start work on my project. Thanks!
Also when I try to sign up on support website: https://www.portotheme.com/support/?envato_item_id=9207399 i enter my purchase code, but never receive activation link.. please help
Hello,
Can you please share your product purchase code PDF with us via our official email newsmartwave@gmail.com so that we will check/verify and create the support account for you and also solve your issue.
Best Regards.
Hello! Is it possible to apply different header on different pages?
Hello,
Sorry to say that but this is not possible using Theme Options, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team.
Best Regards.
Hey! I got Ajax parse error while saving Revolution Slider changes. How I can fix it? https://prnt.sc/pj2bi2
Hello,
Can you please contact us via our support system with your site WP Admin Login details so we will check it for you and provides you the best possible solution.
Best Regards.
Hi Devs.
How do i set the product archive to equal height?
See the link below. All of the listings are different heights. I would like them to be the same height.
http://productiontest19.com/?post_type=productThanks for your help
Hello,
This is your Image Sizes issue, Please set your Image Thumbnail Size as written in the below-given article and it will solve your issue.
https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing
Best Regards.
Hi, thanks for the reply
Customize >> WooCommerce >> Product Catalog and you can customize the store display from there.
The option is no longer available in current woocommerce. The only options available are
>> Shop Page Display >> Category Display >> Default Product Sorting >> Products Per Row
So if images are various sizes and i want to make them all display the same size, how do i do this?
Thanks
Hello,
Please go to Appearance >> Customize >> WooCommerce >> Product Images and set Thumbnail width as 300 and Thumbnail Cropping as 1:1 as showing in the screenshots listed below:
1. https://screenshot.net/wk595a8
2. https://screenshot.net/wp1w1u0
3. https://screenshot.net/wwqlqay
4. https://screenshot.net/wl5j5t7
I am sure it will solve your issue and if still, you will be unable to solve it then please contact us via our support system with your site WP-Admin Login details so we will check and solve it for you.
Best Regards.
