23241 comments found.
Hi, Could you please confirm what is the best photo’s size/dimension of the product when using this theme?
Thanks and Regards
Hello,
First of all, Thanks for showing your interest in Porto WordPress.
600×600 for Single Product Page Images. 300×300 for Product Thumbnails Images on Shop/Category pages.
Best Regards.
Can I buy the theme for 59 dollars and install to many people?
Hello,
First of all, Thanks for showing your interest in Porto WordPress.
No, You can only use the single License of the Theme on a single Domain/Site, If you want to use the same Theme on 10 different Domains/Sites then you have to purchase the 10 different Licenses of the Theme, This is Envato policy with all the Themes, you may wish to confirm from them as well.
Best Regards.
Hello!
sir, i want to remove this from comment Ex-https://prnt.sc/plv3yh how can i do this?
Best Regards.
Hello,
Sorry to say that but there is no option in the Theme for it, It requires Customization. Please read the below-given threads or contact our Customization team.
https://wordpress.org/support/topic/hide-email-and-website-fields-for-comments/
https://www.webhostinghero.com/remove-the-url-and-email-from-the-comments-box-in-wordpress/
Do I need a bank account in?? stripe
Hello,
First of all thanks for showing your interest in Porto WordPress.
Stripe is WooCommerce extension functionality and you can read all about it here on WooCommerce official Doc:
https://docs.woocommerce.com/document/stripe/
Best Regards.
Hi, I want to implement https://www.portotheme.com/wordpress/porto/shop22/, but I don’t want to install the demo. Could you share the Custom CSS?
Hello,
You can use Porto Studio Functionality:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
and Import any Demo page on your site.
Best Regards.
hello how can I load a font like myriad pro?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can easily upload and then use any font complete zip format file into Theme from Theme Options.
Best Regards.
Hi, understanding that most of the theme nowadays is going with slider set up. Could you please advise if this theme is capable of grid set up. I am looking to something similar to below. The “SHOP BY CATEGORY” section
Desktop: https://imgur.com/a/TW8NhAb Mobile: https://imgur.com/x0NIbw0
I prefer how this look in mobile they show 2 categorises in each row instead of slider
Thanks and Regards
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can easily set the Columns for Grid on Shop/Category pages by using Theme Options as per your requirements.
Best Regards.
Thanks so much
It display all available size of the product. Or we need an 3rd party plug in? If yes could be advise which plug in will work best with your theme ?
Thanks and Regards
Hi just noticed in your shop demo https://www.portotheme.com/wordpress/porto/shop4/ There is a pop up looks very nice. It comes with the theme too? or need 3rd party plug-in ?
Thanks and Regards
Hello,
You can easily show the variable product veriations on Shop/Category pages using Theme Options no need for any third party plugin.
And yes, that Pop up comes with the Theme Demo no need for any third party plugin.
Best Regards.
Hi there – We’ve been using background videos for our header area on a lot of our pages but sometime within the past couple weeks they stopped displaying for some users / browsers. I can see them in my Google Chrome but I can’t see them if I view them in Safari. I use a Mac. For example, the page below should have a video background behind the text (on desktop only) but it just shows a gray background instead of video when viewed on Mac / Safari. I tried deactivating all plugins one by one but nothing fixed it. Any thoughts? https://www.vervantis.com/energy-procurement/renewable-energy-procurement/
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
Hi – I’m the web support person for the company that purchased the theme and owns the site. Any chance you can still look at the bug? thanks
Hello,
We have to check it on your site, So, please take the complete backup of your site and then contact us via our support system through your theme purchase account to get the free support for Porto WordPress theme so we will check and solve it for you on your site or provides you the best possible solution.
Best Regards.
Good day, Please i would like to change the “Go to cart page” text that pop up after adding a product to cart.
Also i need help on how to reorder categories different from the default woocommerce arrangement. Thanks in anticipation
Hello,
1. You can change it into the Theme Language files as per your requirements: https://screenshot.net/mnvl3hv
2. You can use the below-given plugin for reordering the Custom Post Types, You have to Install and Activate the plugin and then go to plugin setting: https://screenshot.net/yor6wsz
and turn ON all the “Post Types” and “Taxonomies” as showing in this screenshot: https://screenshot.net/vemzgf7
and then you simply have to go to Products >> Categories and drag the Product Categories up and down to set the order as per your requirements, It will apply on frontend as well.
https://wordpress.org/plugins/simple-custom-post-order/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 10/02/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thanks, It solved my issues
Sound’s Great!.. 
Can you reset my license code? He said he is already registred.
Hello,
Can you please contact us via our system or via our email newsmartwave@gmail.com with your product license PDF file so that we will check/verify and rest it for you.
Best Regards.
I have send you the mail saturday 
Hello,
We have already replied to all the emails but did not found any email with your Envato Named: onderneemmediagroep can you please resend the email, and then share the email with which you will send here so we will check and reply you asap.
Best Regards.
I had change my business name a couple of months ago. The business name before Onderneemmediagroep is Verzorgd Besparen maybe you can search on that name?
Hello,
Done, we have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
The following two plugins we recommended to me to speed up my site. Can you tell me if they are supported by Porto.
wp-optimize
and
autoptimize
Hello,
You can try with both one by one, The one will work for your site, you can go with it, Please read our Speed article as well:
https://smartwave.freshdesk.com/support/solutions/articles/12000052420--10-porto-site-speed
Thank you very much for your reply
Most Welcome!.. 
Could you give me the PT-PT po file?
Hello,
Please download the latest theme Portuguese (Portugal) language translation files from the below given links and upload it to wp-content/languages/themes and then go to WP-Dashboard >> Setting >> General and select the site language as Portuguese (Portugal) Language and finally save changes and check your site after removing the browser cache.
https://www.dropbox.com/s/o6623ql18cp1hzf/porto-pt-PT.po?dl=0
https://www.dropbox.com/s/nv0ikoxj60bg54i/porto-pt-PT.mo?dl=0
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 20/08/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi. I have a question. I need move the buttom, “UP TO TOP” to left side. How can I do this?
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
Hello, how can I remove the shadow from the product image (hover)? This should be done via CSS, right? I don’t want to have a shadow around the whole frame anymore. https://imgur.com/a/NjJ74QO Thanks in advance. Best regards, Tobias
please ignore

Hi can you please tell me which of the following is the recommended currency switer for porto
1 – https://wordpress.org/plugins/woocommerce-currency-switcher/
2 – https://wordpress.org/plugins/currency-switcher-woocommerce/
3 – https://codecanyon.net/item/woocommerce-currency-switcher/8085217
or if it is none of the above please send me a link to the right one
Hello,
This one is the recommended currency switcher plugin for Porto WordPress:
https://wordpress.org/plugins/woocommerce-currency-switcher/
Please read here in Theme Documentation:
https://www.portotheme.com/wordpress/porto/documentation/faq/how-to-setup-language-switcher-and-currency-switcher/
I have WPML and I think it has it’s own, so will look at that. Thanks for the reply
Sound’s Great!.. 
hello, how can I hide all contents in the “Porto Tabs” at the start
Hello,
If you are using Porot Accordion element, then it has an option to auto collapse all sections on page load and you can easily turn it ON by checking the Allow collapse all sections option YES as showing in this screenshot: https://screenshot.net/y60o5h2
Hey. In the mobile version of the site, clicking on an image opens a pop-up window in which the image is shown smaller than before it was clicked. Above the image there is a button “expand”, when you click on it, the image spreads and goes beyond the screen of the mobile phone. How to make the image appear exactly on the phone screen?
https://99.python-studio.ru/Hello,
Just checked your site and yes you are right, It expends beyond screen size, So for your information the element you are using for it is WP Bakery Single Image element right, and this is WP Bakery particular element default functionality, its not related to the Theme. You can check it with default WP Theme Twenty Nineteen as well you will finds the same issue, So I suggest you to contact WP Bakery support and let them know about this issue.
Best Regards.
This is great. Tell me then, how do I make” Porto ” pop-up images, when you click on them?
Hello,
You can use Lightbox element: https://www.portotheme.com/wordpress/porto/shortcodes/lightboxes/
Best Regards.
Thanks!
Most Welcome!.. 
i keep getting this php warning: wp-content/themes/porto/inc/functions/general.php on line 771
Hello,
Please make sure that you are using the very latest version of the Theme and Plugins, If no then please update and check your site and if yes then please try once with Activating the Parent theme and if still your issue will not solve then please try once with deactivating all the third party plugins and check your site after removing the server, site and browser cache, Hope your issue will solve.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/08/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello!
sir if i did’t use this two plugin 1.WordPress Super Cache 2.Fast Velocity Minify will be any problem on my site?
Best Regards.
Thank you so so much and thanks from bottom from my heart just give us such a nice them. Please to be continue update functionality.
Best Regards.
Hello,
We love hearing this, intexpvt!! We count it a great honor that you are using Porto Theme and look forward to continuing to work together and surely there are many exciting days and features ahead 
Best Regards.
Thank you so much.
Please help me give a solution. some page header is not set color but i can’t solve this please help me 1. http://prnt.sc/pkfvjg
Now problem is___
Best Regards.
Hello,
Please go to Appearance >> Theme Options >> Skin >> Header and set the Header Wrapper and Header Main Color from there and save changes and check your site after removing the browser cache, Hope your issue will solve and it for not then please contact us via our support system with your site WP-Admin Login details so we will check and solve it for you.
Thank you so much!
Best Regards.
Most Welcome!.. 