562 comments found.
Hello Bogdan, one more thing seems to be bugging. Its the ‘counter’- blocks that don’t scale to fit the columns our page https://theonlinegurus.com/referencer/ – are you able to help with a CSS to control the size of the H4 title tags or padding to scale counters down to fit inside the column ?? – Thanks in advance. -D
Hello,
Try using the following CSS code:
.large-counter .kd_number_string { font-size: 60px; }
Excellent! works perfect! 
Thanks Bogdan!
The KeyDesign Addon is causing our site to crash. When deactivated the site works but does not display properly. Our support has just expired. Is purchasing more support the only way to fix it?
Hello,
Use the following email address to contact us: contact[at]keydesign-themes.com. Make sure to write your website address and login credentials so we can take a look with your install.
Before doing that please update the theme and all plugins to latest version.
Hi Bogdan
I have a question: When you use the text rotator element the headline is automatically a h2. I tried to change the heading to a h1 by using the html code
, but then the heading is very big on mobile. Is there any way to change the heading to h1 so it wont change the size on mobile too much?
Kind regards, Niels
Hello,
First you need to edit the element (wp-content/plugins/keydesign-addon/elements/textrotator_elem.php) and change the h2 tags to h1. Then add the following CSS code with the theme custom style area:
@media (max-width:960px) {
.container .rotator-single { font-size: 24px !important; }
}
Adjust the 24px value as you see fit.
Hi Bogdan
Thanks, now the header is h1 in stead of h2. But with the custom CSS code you provided I can’t adjust the font size on mobile. Are you sure the code is correct?
Kind regards, Niels
The CSS code is correct. Please check if there is another code with your theme custom CSS section that overwrites the font size.
You are right! There is another line on the rotator Thanks!
how do i download the latest update? Only the update please.
Hello,
To update the theme, please check with the theme docs.
I have a question. If i add the theme on a test server and then activate it, and when I switch to live do I need to activate it again or will just a simple migration will be enough?
Hello,
You need to activate the theme on the live domain.
Hello,
So, does that mean I cannot activate it on the test server?
You can also activate it on your development environment. When you are done, you need to remove the theme from dev and activate it on live.
Hi, Is it possible to have text where the image is in the extended tabs?
Sorry, that’s not possible. You need to make several changes to the element files if you want to display text instead of a image.
Hi! How do I update the WPBakery Page Builder if support has run out?
Hello! There is no need to update the builder. The theme comes with a stable version. We will release a new theme update that will include the updated version of the plugin.
Why do you remove the necessary elements from the template? disappeared: Theme Options > Header > “Homepage transparent navigation” option. The menu went white. This happened after the update
You can activate the transparent navigation at page level. Head over to Dashboard > Pages > open the Home page > locate the “Header” metabox > enable the “Transparent navigation” option.
Hope this helps.
Thank. I know that. I need another effect that was before the update. Like here: https://www.leadengine-wp.com/ At the beginning, the menu is transparent, and after scrolling it is white and shrinking. The method you specify makes the menu always transparent.
Hi there, we are still developing the site but there seems to be an issue with anchor links on the main menu. The anchor links on the main menu dont work and im using the exact same workable link that is generated when creating the “Single Section” element. You can view it here: https://altkarabibaweb.azurewebsites.net the menu item is Services.
Can you please advise.
Hello,
The Single Section IDs are dynamically generated. You will get a new ID each time you refresh the page. You need to use another element with a static section ID.
Hi. We have had the theme for some time and overall quite happy.. although there are quite a lot of bugs and issues we think really need a fix. We really hope that you guys will make an update asap.
Here is the list of things we found not working :
- Buttons on home page on 2 Sections (Contact+Blog), not invertering with secondary color on mouse over 
- Overall the page is not scaling to mobile probably – the margin and padding is not adapting to mobile screen and creating big gaps/distances between elements – Neither are images in sections scaling down to mobile screen.
- The ‘particle’ animation also not working for mobile.
- Client Logo Carousel not working – It creates a long list of error messages on any page
WIll you guys fix these bugs ?
Thanks in advance.
Hello,
1. To fix the home page buttons style issues, add the following CSS code with the theme custom style area:
.vc_grid-item-mini .blog-detailed-grid .vc_btn3-container:hover a, .wpcf7 .wpcf7-submit:hover { color: #03c4eb !important; }
2. The next theme update will contain a few responsive fixes.
3. The particles animation is disabled on mobile devices by default.
4. Issue with Client Logo carousel is already fixed. Please disable and delete the KeyDesign Addon and install it again.
Thank you so much Bogdan! Much appreciated.
Hello Bogdan, one more thing seems to be bugging. Its the ‘counter blocks’ that don’t scale to fit the columns on https://theonlinegurus.com/referencer/ – are you able to help with a CSS to control the size of the H4 titles og padding to scale counters down to fit ?? – Thanks i advance. -D
Okay, I really want to buy this theme, but it hasn’t been updated in 3 months, what’s wrong? I’ve seen your portfolio, you guys are great. I just don’t understand why it’s taken this long for an update. Are you no longer actively developing this theme? Don’t want to buy a theme that could be at risk of being hacked due to lack of updates.
Hello,
A new theme update will be coming by the end of this month. The update will contain mainly bug fixes and system improvements.
Okay, thanks for getting back to me.
Hi Bogdan,
About 1 year ago, you mentioned that your may add Elementor compatibility. Is this something that is in the process or going to be released soon? It would be good, it’s a vastly superior page builder IMO.
Thanks
Hello,
The Elementor compatibility feature is still on our to-do list. Coding will take up a lot of our dev time so this will not be released in the near future.
Hi there, for the blogs there is an option to enable social sharing, however it only shows Facebook and Twitter buttons, is there a way to show LinkedIn as well? Thx.
Hello,
You need to manually edit the social sharing template in /wp-content/themes/leadengine/core/templates/post/content-post-share.php
Is there any way to change the height of the images on the Portfolio grid? The default seems to be a “portrait” picture – how can I change it to be landscape – i.e. each picture to be c 400 pixels wide by 300 pixels high? https://projects.shirleyparsons.com/
Hello,
Thanks for writing in! You need to create a custom grid template. Navigate to Dashboard > WPBakery Page Builder > Grid Builder > create a new template > when adding the Post Image element you can adjust the image size. Use this template with the Post or Masonry Grid.
If you run into any issues, please register and open a support ticket.
Cheers, Key-Design Team
I’ve been waiting for my support ticket response. Please get back to me asap…
Hello,
Our support forums are closed/offering limited support during the weekends. One of our support team members will review and get back to you asap.
Hello, Meru slider revolution is not working after the update, it is asking to enter the activation key. Where do I find this key, does not come with the theme?
Could you check why the video slider révolution is not working? It was working normally before the theme update. Can you help me?
Thank you
Hello,
There is no need to activate the plugin. Activating it will only grant you auto-updates. You can learn more about bundled premium plugins here.
We can take a closer look with your install and try to debug the issue. Please send us a message at contact[at]keydesign-themes.com
Cheers, Key-Design Team
Hello I send an email to the given address, any news about the problem?
Hello I send an email to the given address, any news about the problem?
How can we customize the blog pages to style them up better?
Hello,
You need to use custom CSS for that. You can add your custom styles in Theme Options > Custom CSS.
Theme conflicts with WP Job Manager- CSS list issues when looking at the job list and other plugin pages.
Hello,
We haven’t tested the WP Job Manager plugin. Please register and open a support ticket and our team will help with the compatibility issues.
Thanks. I also noticed that the Buddypress created pages all have breadcrumbs and page title areas that cannot be removed with the checkbox options on the page
can I add Arabic Language to the Theme
Hello,
Thanks for writing in! The theme is not compatible with RTL languages. The theme general styles may need some adjustments.
Hey! I see that to make sidebars on single blog post page we can use:
.blog-single.use-sidebar .col-lg-4 { position: sticky; top: 170px; }
in the CSS. I did that. I’d also like to make the blog list page’s sidebar to be sticky as well.
Hello,
You can use the following CSS code:
#posts-content > .col-lg-4 { position: sticky; position: -webkit-sticky; top: 100px; }
Cool I added that, I guess I don’t even need the other line in there with this one. Looks good. what about making the sidebar transparent?
To change the sidebar background color to transparent, add the following CSS code:
#posts-content .right-sidebar, #posts-content .left-sidebar { background-color: transparent; }
nevermind ha
