1137 comments found.
After WP 5.5 update WPBakery backend editor doesn’t work. I try to unistall plugin and re-install the plugin but the system use a old version. Who i can fix this problem?
Hi, please give us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email: info@cmssuperheroes.com to we can check and config help you. Thank you!
hi looks like there is a problem when we try to use visual composer at back end editor. Can you fix this
Hi, please give us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email: info@cmssuperheroes.com to we can check and config help you. Thank you!
WPBakery backend editor doesn’t display after WP 5.5 update:
This page generated the following warnings:
https://www.denimandpearlsrestaurant.com/wp-content/themes/wp_nuvo/js/upload.js: jQuery.fn.live() is deprecated https://www.denimandpearlsrestaurant.com/wp-content/plugins/essential-grid/admin/assets/js/admin.js: jQuery.parseJSON requires a valid JSON stringHi, Please check replied in ticket. Thanks!
Hello, Where can I add my Googlr Api, so that the Google Maps works?
Hi, You can go to Page Contact -> Edit page and add API in https://prnt.sc/ttkasq. Thank you!
Is this theme still in development? No updates in two years and I am getting errors. It only claims to be compatible up to WP 5.1. Will there be an update soon?
Hi, Yes, we still develop. if you get any issue please give us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email: info@cmssuperheroes.com to we can check and config help you. Thank you!
Thank you, I will email you. I am getting this message: Warning: count(): Parameter must be an array or an object that implements Countable in …/wp-content/themes/wp_nuvo/framework/shortcodes/menufood/menufood.php on line 90
Hi, please give us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email: info@cmssuperheroes.com to we can check and config help you. Thank you!
Hi, you can’t see the demos. The server seems down or suspended.
Ok. Thanks for your feedback!
Hi, Demo is back: https://prnt.sc/t6rk2a. You can check. Thanks!
problem with product image dimension, dont display right dimension my image is 800×800px
Please use image with size: 600×600 px. Thank you!
i try, but not works
please send us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email:info@cmssuperheroes.com to we can check and config issue help you. Thank you!
Hello, I hope you could help me. I have two licenses of Nuvo template and after updating theme to last version and WP to 5.4.1, I have an error message like this.
Warning: preg_match(): Compilation failed: quantifier does not follow a repeatable item at offset 1 in /homepages/22/d690453851/htdocs/clickandbuilds/francescospizza/wp-includes/class-wp.php on line 223
Warning: preg_match(): Compilation failed: quantifier does not follow a repeatable item at offset 1 in /homepages/22/d690453851/htdocs/clickandbuilds/francescospizza/wp-includes/class-wp.php on line 224
How can I fix this?
thank you
Sorry, also in some pages i can see this other message error: Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/22/d690453851/htdocs/clickandbuilds/francescospizza/wp-content/themes/wp_nuvo/framework/shortcodes/menufood/menufood.php on line 90
thank you again
Hi, what is the version of theme you using? please send us the information your site:link+Admin access and FTP to https://cmssuperheroes.ticksy.com/ or email:info@cmssuperheroes.com to we can check and config issue help you. Thank you!
Send it by email. Thank you
Hello, did you get my email? please tell me if you could made a look to the site. Thank you.
Hi, Sorry but we don’t receive any email from you. Please check again. Thank you!
Hello. I´m trying to open a tiquet in https://cmssuperheroes.ticksy.com/ but and advice me that the support has expired and can not use this way. I will resend you again the email right now. Please tell me if there is any other way if you dont recieve the email, maybe is in spam. I have two licenses of this template. Or if you send me an email yo info@controlmestudio.com i will response to it whit the information. Thank you again.
Ok. We received your email. please wait to we check and config for your site. Thank you!
Hello guys.
Thank you for your great work on this theme.
Will you be updating it any time soon or has it been abandoned?
Again, your assistance is much appreciated 
yes, we are updating theme and release it in as soon as possible. Thank you!
Please updated theme for plugins.
Hi, You can send for us 1 email to info@cmssuperheroes.com. Thank you!
Hello, I am revising a website that I built with this theme awhile ago and am wondering where I can change the margins and paddings between the menu-food elements, so that I can tighten up the content?
Hi, You can use code CSS to change padding of the menu content. Thank you!
where is a DEMO DATA FILE?
- its possible to have update WPBakery Page Builder 6.2
best
Hi, You can import demo data via Tools -> install demo. You can check the instruction detail in document of theme. Thank you!
Can we setup restaurant website directly with this script or we need some more coding?
Hi, please give the information your site: link+admin access and FTP to https://cmssuperheroes.ticksy.com or email:info@cmssuperheroes.com to we can check and help you install theme like demo. Thank you!
hi .. can we have any access to admin demo? We need to see some settings if we can adapt some parts of design to our customer needs? Three up-rolls on main page .. can they be customized? maybe 4 roll-ups? Custom content in there? Thank you.
Hi, we can’t provide 1 admin access to you can access to demo site. Yes, you can set up 4 roll-ups because we use shortcode “cover slider”: http://prntscr.com/q6vw8k to build it. Thank you!
Hi. Kindly let me know if your theme has one click demo import. – Thank you
Yes, our theme have support import demo data with one click. Thank you!
Hello, Do you think i can use your theme on a wordpress 5.3 or 5.2.4 ?
Hi, Yes, You can use normal. You can see site in my localhost like: http://prntscr.com/pwa7zi. Thank you!
Thanks
On theme demo installation “ONE PAGE”, i am seeing the below error:
Fatal error: Call to undefined function wpb_getImageBySize() in /home/grandanmol/public_html/wp-content/themes/wp_nuvo/framework/shortcodes/pointcarousel/styles/style-1.php on line 46
This is really frustrating, i have tried alot to fix the issue here..
Hi, we received support request. we access to your site and don’t see issue. We replied in ticket. You can check. Thank you!
Hi my homepage slider won’t go full width even though I the theme layout is to set to wide, and the row settings that include the slider to stretch row and content (no paddings) is there another setting I have to adjust?
Hi, Home page Slider don’t full width: You can check set up in Revolution Slider -> globals: http://prntscr.com/pkvrxt Thank you!
nope that doesn’t fix it, I actually can’t get any content to go full width, not just the slider, it’s almost like the wide layout option only applies to top bar and footer not content.
please give the information your site: link+admin access and FTP to https://cmssuperheroes.ticksy.com or email:info@cmssuperheroes.com to we can check and show solution for you. Thank you!
Hi I updated my theme and get this error -
“Warning: Missing argument 3 for nuvo_vc_shortcode_css_class() in /home/content/61/3423561/html/wp-content/themes/wp_nuvo/functions.php on line 33”
in the back-end my visual composer elements don’t load in pages. I no longer have support so am unable to submit a ticket, but it looks like something is missing here to cause this issue.
Please help. Cheers.
Hi, please check again because we don’t receive your ticket support. please give the information your site: link+admin access and FTP to https://cmssuperheroes.ticksy.com or email:info@cmssuperheroes.com to we can check and show solution for you. Thank you!
I can’t understand.. When I install the Theme, I choose the “WP Nuvo”. That’s why, I only can see the [Nuvo-restaurant] Theme? I want to install the [Nuvo-onepage..and another theme”
Hi, You can see all demo when you import demo data via Tools -> install demo: http://prntscr.com/pfqu0b. but with 1 site online, you only set up 1 demo data. Thank you
