10688 comments found.
After upgrading Magento Porto Theme with lasted 3.2.0 version sticky header function not works. Enabled properly in backend but not works.
Thanks for using Porto,
Please contact us via helpdesk https://portotheme.com/support to get the check for the issue.
Regards
Please update included extension like mageplaza Search and others to suppot Magento 2.3.3
Thanks for using Porto,
Yes, or you can contact Mageplaza to get the extension update directly
Regards
it’s not free
Basic Layered navigation extension of MAgeplaza team is free to use in Porto. You can contact them to get the update for that.
Regards
After 2.3.3 upgrade the following is dropped into the Browser Console: “Fallback to JQueryUI Compat activated. Your store is missing a dependency for a jQueryUI widget. Identifying and addressing the dependency will drastically improve the performance of your site. “
./pub/static/frontend/Smartwave/porto/en_US/jquery/compat.min.js
What was the solution here ?? I have the same problem with my 2.3.3
Did you release a solution for this issue to help all other customers who are going to face this soon?
Thanks
Thanks for using Porto,
This file comes from Magento default. Please try to run the deploy command via your SSH.
Regards
Thank you , I try command in SSH but I am still getting same result ““Fallback to JQueryUI Compat activated. Your store is missing…............”
TS
This is no theme related. Please try to refer this post https://github.com/magento/magento2/issues/22995
Regards
i can’t get any subcategories or products in any category to show in front end grids
Thanks for using Porto,
How can I check your issue, please? Kindly share your site URL
Regards
ocalasfarriersupply.com (I do have a ticket open as well, but not very responsive)
Please open new ticket at https://portotheme.com/support. Let me check the issue
REgards
60832
Hello,
Our PORTO version is old when running php bin/magento setup:di:compile the server errors related to the errors in the below files: setup/config/states.install.config.php /var/view_preprocessed/pub/static/app/code/Emizentech/ShopByBrand/view/frontend/templates/emizen_brand/homebrand.phtml
Any help
Thanks for using Porto,
The error is not indicating any problem with theme files. Obviously, it is mentioning to an issue with your 3rd party extension Shopbybrand
Regards
That is clear but that option and extension has been advertised and delivered with your theme.
No, we have no chance to test the Shop by Brand extension of Emizentech/ Our theme is compatible with Mageplaza Shopbybrand extension
Regards
Your information from your documantation is missleading again. Zeon Shop By Brands Extension This is a FREE Extension, you can download this OPC extension and see its details here.
Sorry, we had no chance to test Shop by Brand extension of Emizentech on Porto Magento 2 theme. Shopbybrand extension is compatible with Porto M1 theme.
Regards
Hello,
Is this theme available in static html files? Not as a theme for Magento.
Thank you
Yes, There are Porto HTML template available
Regards
Thank you for the reply. We can’t find them in the downloaded materials. Can you help with a path? We can find only Magento themes for various versions
Thank you
It is not included in theme package. You need to buy it seperately
Regards
I have purchased regular license and want to use Porto theme in my own Shopping website. I’ll be selling different items on my website e.g. Shoes, Clothes, Electronics, Furniture, Vehicles and so on and charge users for those items. Since I own the website as well as regular license and sell items to end users on the website. My question is : Can I use Regular license of Porto and sell above items on my website using this theme?
Thanks for using Porto,
One license is applied to use on one domain. Please contact us via helpdesk to get the further support.
Regards
Thank you for the response. Yes, I’m using it on one domain only. My question is can I sell different products on it and charge customers for the products using regular license?
You can buy any product type on theme. We only buy the theme and support package.
Regards
Do you mean I can sell products like Apparel, Electronics, Furniture etc on my website by using Proto theme with regular license?
Yes, you can
Regards
try to use the support but doesn’t go anywhere. Still got 6 months left but keep telling me the code already used
Thanks for using Porto,
Please send us your purchase code and email address via https://themeforest.net/user/pt-support1, Let me create the helpdesk account for you
Regards
After 2.3.3 upgrade the following is dropped into the Browser Console: “Fallback to JQueryUI Compat activated. Your store is missing a dependency for a jQueryUI widget. Identifying and addressing the dependency will drastically improve the performance of your site. “
./pub/static/frontend/Smartwave/porto/en_US/jquery/compat.min.js
Thanks for using Porto,
How can I check your issue? Please contact us via helpdesk https://portotheme.com/support to get the support.
Regards
Hello, with Magento 1.9.4 are your sure that the blog editor is compatible ? It seems to show errors when adding an image for instance.
Thanks for using Porto,
Theme is compatible with AW blog extension. Please contact us via helpdesk https://portotheme.com/support to get the support.
Regards
In update 3.2.0 the option “Show Action Links” that can be set for Category View is broken. I am using Products Grid Type = 1 and have the option “Show Action Links” set to No but the action link like Shoppingcart is still showing. As I look at file \app\design\frontend\Smartwave\porto\Magento_Catalog\templates\product\list.phtml I see that a lot has changed and that you do not check for $_category_config[‘actions’] && $move_actions but you do this based on Grid type. Hope you can fix this so the option will work again.
Thanks for using Porto,
But what is your MAgento version? Please kindly open new ticket at https://portotheme.com/support to get the support.
REgards
I created a ticket
Yeah, thank you!
Regards
I’ve recently starting using an SSL certificate but I’m getting lots of errors like the below one.
Mixed Content: The page at ’’ was loaded over a secure connection, but contains a form that targets an insecure endpoint.
Is there a patch to fix these issues?
Thanks
Thanks for using Porto,
URL or URLs is core functionality of Magento default, not theme related. Can you please share me your site URL> Let me try to take a look on that.
Regards
Hi, my website URL is https://maries-accessories.co.uk .
I didnot see any issue as you mention. Kindly share how to reprocedure the issue on your site.
Regards
I’ve had excellent support and service from this company and their team. Very Happy!
Thanks for always showing your love in our theme and our service,
Please take some time to rate us 5 stars at http://themeforest.net/downloads
Regards
Page numbers doesnt show in category listing at M1. It shows .html? How can I show category page numbers in URL?
THanks for using Porto,
Can you please share your site URL?
Regards
I have installed Magento 2.3.3, Porto 3.2, applied the patch as Porto Support has instructed me, but the product is not loading. Now, after I have provided a ssh access via ssh-key , they keep asking to provide FTP access :))))) , The support sucks, i cant move from staging to production due to very poor support.
Thanks for using Porto,
Did you upload the theme patch for Magento 2.2.x and theme patch for Magento 2.2.4 & above?
Regards
Hi, I am using Siteground’s shared hosting. I had a problem with memory_limit with other theme. The is max memory_limit is 768MB even with upgraded plan that I use. Any idea if the Porto theme would have problems with the memory limit?
Thanks for interested in Porto,
No, theme have no problems with memory limit
Regards
Hi, currently i have installed magento 2.3.1 with port 3.1.8. When upgrading Magento to 2.3.3 what port patches should I apply?
You will need to apply the theme patch below:
1. Theme patch for Magento 2.2.x
2. Theme patch for Magento 2.2.4 & above
3. Theme patch for Magento 2.3.x
4. THeme patch for Magento 2.3.1 & above
5. THeme patch for Magento 2.3.3
Regards
Mageplaza’s Ajax Layer and Search extensions do not work correctly in Magento 2.3.3. Are you scheduled for a patch update?
Thanks for using Porto,
Please contact us via helpdesk https://portotheme.com/support to get the support. Or you can contact Mageplaza team directly via their website to get the update.
REgards
Hi, product detail view is blank after upgrade from magento 2.2.9 to 2.3.3 in localhost. I have followed guide according comments @prathers and @adegoede, any ideas?
Thanks for using Porto,
How can I check your issue? Did you upload the theme patch for Magento 2.3.3.?
Regards
No, you can not check it. I have upload all patch as I said. Product detail page view is blank, nothing in <head> and . Anyone having this issue please comment.
No, you can not check it. I have upload all patch as I said. Product detail page view is blank, nothing in < head > and < body >. Anyone having this issue please comment.
Please open new ticket at https://portotheme.com/support. Let us check your issue
Regards
Does the latest version of Porto theme 3.2.0 work on Magenta 2.3.3?
Thanks for interesed in Porto,
Yes, theme is compatible with Magento 2.3.3
Regards