23207 comments found.
Hi, is it possible to change the single product site heading from H2 to H1 for SEO? https://ibb.co/TWc6GDx Thanks in Advance!
Hello,
You have to Customize the title.php file under wp-content/themes/porto/woocommerce/single-product for it.
Best Regards.
Hi, I just saw that the page-title is already H1, can I change that to H2? https://ibb.co/LxHhRN2 Thanks in advance!
Hello,
Yes, you can by editing the particular file under wp-content/themes/porto/page-header as per your requirements.
Best Regards.
products name in category or shop are not in two rows so displayed in wrong way https://prnt.sc/pp6d31 is a way to fix it ? can check here https://www.nicolameyer.com/leather-goods/ipad-leather-cases/
Hello,
Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .woocommerce-loop-product__title {
white-space: normal !important;
}
Best Regards.
hi Guys, I have venedor theme and i want to buy this one, is there any option to migrate visual settings of the theme form venedor to porto? a.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
No, Sorry to say that but this is now possible, as Porto WordPress purely compaitable with latest WP and Plugins but Venedor not, and also both of the Themes have different coding standards and design, So I suggest you to start from scratch with Porto WordPress 
.
Best Regards.
Ok thx.
Most Welcome!..
Hello
I have issue with my site. I just visite it today, and i do not know what happen. Sudently, my site displayed as in mobile phone https://www.delphoma.com
I know my support is expired, please i need help.
Hello,
Can you please make sure that you are using the very latest version of the Theme, If yes then please also update all the Theme required/recommended plugins as well, Hope your issue will solve and if now then please contact us via our support system with your site WP Admin and CPanel Login details so we will check it for you.
Best Regards.
Hello
I did what you ask, but not fix the solution. And my support expired, right now, i do not have money to renew. Can I send you via profile messaging details. I do not know what happen realy
IT SAYS:
“This site has technical difficulties.”
Hello,
Please send your site WP Admin and CPanel Login details via our support system or via our email newsmartwave@gmail.com so that we will check and solve it for you on your site.
Best Regards.
is there a way to align the WP builder PORTO IMAGE FRAME i need image on the center and seems no option to do this see screnshot http://prntscr.com/pp4rxz thanks
Hello,
Yes, you are right, PORTO IMAGE FRAME element has not any option to set the image in the center, you have to use Custom CSS for it.
Best Regards.
have you the code to align center ? thanks
Hello,
Can you please share the particular page URL and the screenshot of the section where you have set it so that I’ll check and provide you the Custom CSS for it.
Best Regards.
page here https://www.nicolameyer.com/fonts/ for all the images i use till now the previous theme single image as you can see has the option to align http://prntscr.com/pp6t8e while the last one aligned to left is using your port image frame…. another useful thing for the other one is that you can see the preview of the images while in your not see here http://prntscr.com/pp6vj9 to see the image is useful when you composite a layout
Hello,
1. For centering it, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.porto-image-frame {
text-align: center !important;
}
2. Yes, there is no backend preview the element provides, Although I have submitted your idea as a feature request to our team so that they can consider for future updates.
Best Regards.
i tested also putting directly on the CSS of the page and works thanks…
Sound’s Great!.. & Most Welcome!..
WHAT IS WRONG WITH YOUR THEME!!??
Hi,
I recently bought your theme, I am in the process of building a website and still testing different templates (the ones included in your catalog of templates). As I was trying to install one of those templates, to do my testing, I am getting an error message telling me “Your ip address is blocked as spam!!!”— what is this??
Am I not allowed to test your theme?? what kind of product are you selling??
If am not able to use and test your product, then just give me my money back.This is frustrating!! I do not have time to deal with these nonsense! why you have to sell products that mislead customers??
Hello,
Do not panic please, This is the issue occurs when the Theme Installed server request same query to our internal server again and again, I have refreshed your IP now, Please try again, I am sure you will not finds this issue anymore.
Best Regards.
HELLO i ask you this: is it possible in the CART view to make ALWAYS OPENED the ESTIMATE SHIPPING and TAX as in this screenshot http://prntscr.com/pp1dkq to make clear for customer that have to choose the right option ? due the fact that it is start CLOSED as TAB thanks
Hello,
Sorry to say that but there is no Option in the Theme for it, You can try with the below given Custom CSS, Otherwise, it requires Customization.
.woocommerce-cart .card.card-default.woocommerce-shipping-totals.shipping #panel-cart-shipping {
display: block !important;
}
.card.card-default.woocommerce-shipping-totals.shipping a.accordion-toggle:before {
display: none !important;
}
Best Regards.
Hello,
Please contact us via our support system with your site WP Admin Login details so we will check it for you and regarding color, you can change the color of the Menu from Appearance >> Theme Options >> Skin >> Main Menu and if you are not able to see the changes then it must be the issue of the cache nothing else.
Best Regards.
ok thanks menu now works
Most Welcome!..
How to add HTML Tag <meta name=”google-site-verification” content=/> to header? I can’t find header file
Thanks.
Hello,
You will find all the Header files under wp-content/themes/porto/header so you have to Customize the particular file as per your requirements.
Best Regards.
hello how can I have a different menu for mobile and another for desktop in the same location, I just need to be able to activate buttons to appear or disappear according to the device … Thanks
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
O porto é o maior, até os comemos carago!
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Can you please explain your question in detail, if possible with the help of screenshots for my better understadning, I am not getting your words properly.
Best Regards.
Why am I getting this error: “Security issue found! Please try again later.” When do I try to import content from the porto studio?
Hello,
Are you using any security plugin on your site? If yes then please try once deactivate it, and if not then please deactivate all the third party plugins and check your site after removing the server, site and browser cache, I am sure you will not finds the issue.
Best Regards.
Hi, does this theme use pre_get_posts anywhere? I am trying to modify the query however it is not working.
Hello,
No, we have not used this anywhere in the Theme, It may be coming from the plugins, You have to check it on your site.
Best Regards.
Pre purchase question
1) All my products are affiliate links, there are no physical products, they are all virtual items, is this theme suitable for that?
2) I noticed on your demo you can select clothing by size and colour etc. Is there any functionality built in that lets you select a drop down of various factors? ie for mobile phones, you could select amount of texts or minutes etc? Or would you need an addon for that?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Yes, Porto WordPress uses WooCommerce plugin and WooCommerce has its default functionality for creating and manging Affiliate products.
2. Yes, you can easily create variations as well, and show it as dropdown.
Best Regards.
Thanks for the quick reply, does the variations allow multiple choices, is it something you have coded yourself or just part of the standard woo commerce?
Thank you
Hello,
Yes, you can create multiple variations for the single variable product as well and this is the default functionality of the WooCommerce.
Best Regards.
One final question, do the shop demos import exactly like your demos? Is there anything missing? ie graphics, icons, fonts etc?
Hello,
Yes, any of the Demo you will import, it will be imported exactly same with all Graphics, Icons, Fonts.
Best Regards.
I having an issue with the last update. The fancy text is displaying all the options on one line instead of scrolling. Is there some issue with the last update? Please help me.
I found the issue.
Hello,
Have you finds the solution? And please make sure that you have also updated the Porto Functionality plugin as well, If already did, then delete the plugin and Install again, Hope your issue will solve.
Best Regards.
Hello,
This is your Language plugin setting issue, It should work with all the Languages, Please contact with Language plugin Author once you are using, I am sure the plugin Auhtor will solve it for you.
Best Regards.
Hello due i do my products custom made… so i have to change the word In Stock with custom made… i have alredy did in functions.php and works… but using STICKY CART in sticky cart not change so how can i change thanks see screenshot http://prntscr.com/popeff
SOLVED changed in porto/inc/functions/woocommerce.php right ?
Hello,
Sound’s Great!..
Yes right, you are the best..
Best Regards.
Hi i would like to know if Porto Themes ( Ecommerce ) support or works correctly with AliDropship plugin, leave u the url to be sure of the awnser: https://alidropship.es/plugin/
I saw that u say that support other plugins but this one?
Thank you very much !!
Hello,
Sorry to say that but we have not tested the AliDropship plugin with the Theme yet, so we are unable to suggest you on it, If you want you can try it with the Theme, Although Porto WordPress is fully compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins and Dokan Multi Vendor plugin is also comes with the Theme Package as well.
Best Regards.
when i trying to save anything from my theme option it’s showing “Jhuriwala.com says There was a problem with your action. Please try again or reload the page.”
how do i fix it ?
i can not do nothing by this theme . all demo show this . even i can not change any content .i have clean my browser cookies . but it’s not working . this two problem with your theme maybe .please help me out .
Hello,
Let me clarify one thing about this message; There are very common reasons it occurs. Those are security hashes assigned to WordPress functions for security. They only last between 12 and 24 hours before they expire. In any situation where the admin window with the options panel is open that long, that message could be displayed on save. The solution is to refresh the window. The second is erroneous screen output, specifically PHP or server errors that are printed either to the window (which are sometimes obscured) or in the HTML itself, again, not always visible. This can happen due to a permission/security setting that is in place. Check-in with your hosting provider and ask them to check the server’s ModSecurity rules for admin-ajax and ensure it has permission to write.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 24/03/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Can you please let me know how to disable attribute in tableview?
Hello,
Can you please explain more clearly which tableview you are talking about? If possible with the help of screenshots so I’ll direct you in a proper direction.
Best Regards.
i would like display attributes all in one line not like the screenshots below https://www.dropbox.com/s/8zm4auj9ius1eqz/table%20veiw.png?dl=0
Hello,
Sorry to say that but this is not possible, This is the default functionality of the WooCommerce as it always shows all the attributes in different lines, you have to make it possible using Customization there is no Option in the Theme for it.
Best Regards.
Display specific product attributes under product title in single product I would like to show some product attributes on single product page under the product titles. This product attributes are “authorn”.
Hello,
Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.
This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting our customization team.
Best Regards.
