423 comments found.
Hello, I have a big bug: I’ve desactivated the academist-lms plugin for an update. When I reactivate the plugin, the archive page of course category doesn’t works anymore! url/course-category/certificate/ display a 404error. I’ve tried on a clean new install, same problem, if the plugin is desactivated once, it doesn’t works anymore… Any idea to solve this?
Hello,
Thank you for using our theme!
This is most likely due to the fact that the plugin did not update correctly. Please follow this article on how to update the theme’s files and plugins.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our support forum and one of our support agents will assist you.
Thank you in advance!
Support
Elated Portfolio part of
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It’s not an upgrade problem… I’ve made a clean instal on a new subdomain. Installed your theme + demo. Everything works fine. Then I’ve desactivated / reactivated the lms plugin >> the page that display one course categorie stop working.
Please send an email to support@elated-themes.com and include your site URL with wp-admin access and one of our support agents will assist you.
Thank you in advance!
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I have a problem with the contact form on mobile. It doesn’t work (unselectable), only on desktop version, how can I fix it?
Hello,
Thank you for using our theme!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
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Dear Team, how do manage the participants in my courses (e.g. remove them from one course)? Thank you so much!
Hello,
Thank you for using our theme!
This theme has been created with having the students in mind and the functionalities they will need. So there is no option within the theme for removing a student from a course. You could try using a third-party plugin for this if you’d like.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi there, maybe it is the most beautiful theme for education that i have ever seen, but I have found a lot of issues in the Explorer version and mobile version as well. I hope to see better work in the future but now I have to buy other theme.
Hello,
Thank you for your kind words.
IE is actually an outdated browser, since the release of Microsoft Edge. IE 11 was their last call and support for it has dropped years ago. Even Microsoft doesn’t waste time and resources developing further an already buggy and incompatible environment. That’s why they developed Edge.
Please note that compatibility means that all functionalities are working on that specific platform and they are. The appearance of that functionality is a different thing and that’s what we’re talking about here. We understand your needs, but you need to understand as well that companies grow with technology and have to keep up with the latest standards. IE is definitely not a standard. In fact, if you take a look at this official chart http://gs.statcounter.com/browser-market-share you’ll notice the huge difference in market share between IE and Chrome. Explorer’s share in total is around 3% out of more than 10 billion pages measured on this site.
As for the mobile version, our support staff could help you clear out any design that you do not like using simple CSS.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi, can you confirm if the questions all have to be added under the Questions tab or can they be added when creating a course? Seems I can only add to the Questions tab and then select the questions from a drop down. Doing this does not group the questions to a specific course so to identify a set of questions to a particular course then the course title needs to be added to the question, which looks wrong.
Also noticed that Visual Composer does not appear under lesson creation pages. Custom settings have been set in VC options.
Hello,
Thank you for using our theme!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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Hello Dears,
I have some of my questions to buy this theme URGENTLY.
1. Could we customize it for the students certificate. I mean that I need the student to pt his pin code to get his certificate ?
2. Could we set a dashboard for the students ? for knowing their courses , taking it online and get their certificates after achieving the full course ?
3. Can we set payment online for this theme ?
Thanks.
Hello,
Thank you for taking an interest in our theme!
1. Student certificates are not initially incorporated as one of the theme’s functionalities. You could, however, add this with a third-party plugin.
2. The students have their own dashboard page that lists the courses they bought. You could check this and other functionalities by clicking on the Login button in the header of the demo website and using the following login credentials: Username: test Password: test
3. Yes, online payment can be set up using the WooCommerce plugin that comes bundled with the theme.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Can I upgrade to WordPress 5.2.4?
Hello,
Thank you for using our theme!
We have just tested this on a local version of the website and everything seems to be compatible with the new version of WordPress.
If there is anything else that you may need please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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hi, thank you for designing theme.
How do I check the participants’ exam results? Couldn’t find any area about it?
Hello,
Thank you for using our theme and the kind words!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our centralized support forum and include your website URL along with wp-admin access and one of our support agents will assist you with this mater.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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Hi Guys, I’m about to buy the theme. I can’t understand if there’s a “backend” teacher’s page, where the teacher can see how sales of their course are going, if there are questions to answer in the forum, etc… Thank you
Hello,
Thank you for taking an interest in our theme!
This theme was designed for the student and there is no instructor user type so there is no way for them to monitor their courses. This is only available for the students that enroll in them and the administrator.
You could edit the user’s permissions perhaps use a third-party plugin in order to add this functionality.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hello . In registration form , we have 4 value (username,mail,password and confirm password) . Can i add another value number and when customer register to show number also in database or in table . Please help me ??
Hello,
Thank you for your interest in our theme!
The Academist theme has Contact Form 7 forms plugin which does not contain an auto-increment number option for a form. However, the database has a unique id for every submitted form which makes them unique.
If you’d still like to add this functionality you will have to use third-party addons for the contact form 7 plugin.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Thanks. okay , but i need not contac 7 form , just in header register form has 4 value and i want just to add another value ,,number” and when someone register this value come to database and after in table . Can i do like this ?
Unfortunately, there is no option within the theme for this. We hope this will not prove to be a big inconvenience for you!
If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi there,
No matter what address we put into the Snazzy Maps Google Maps block, it always shows a map of Australia.
If we put no address in there, it still shows a map of Australia.
How do we fix this?
Hiya, nevermind, fixed it.
For anyone else with this problem check the error messages in console. It means you need to the Google Geocoding API or add the URL to the ‘no restrictions’ list in Google Developer Console.
Hello,
We are happy to hear that everything is working properly now and if there is anything we can assist you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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Sigh. The ‘submit’ button on https://support.qodeinteractive.com does NOT work. Firefox 69.0.1.
Have clicked the button many times. ‘My Activities’ shows zero ‘Requests’.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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When the Academist LMS plugin is active, the entire website is white. When it is deactivated the website shows up. Also, on data import, nothing imported for Portfolio or Team. There are shortcodes on the Home Page where there should be content.
Also, when I try to submit a ticket on your support site, there is no button to submit. That’s why I am posting here.
Hello,
This seems to be an issue with the plugins not being updated along with the theme. Please try updating the theme after you have deactivated and deleted all of the bundled plugins that come with it.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email and use the same email address you used to register to our new support platform.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi, Can a Registered Student Submit / Upload his/her Assignments via LMS? If yes, how? Thanks, Abhishek
Hello,
Thank you for using our theme!
You may be able to create a topic within the forum tab on the theme that the students can use to paste their essays or assignments.
If not, you might have to use a third-party plugin to add this functionality.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Hi.
What happens if I delete the Academist Instagram Feed and Academist Twitter Feed plugins?
Hello,
Thank you for using our theme!
These plugins are not necessary for the theme to function properly, so you can deactivate them. However, you will not be able to connect to Instagram and Twitter nor use the designated widgets to place your respective feeds within a page of your website.
Hope this helps! If there is anything else that we can help you with please don’t hesitate to ask.
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Hi,
Your live preview page https://academist.elated-themes.com/events/2023-06, the “View As List Month Day” has the perfect gap/spaces. But when I applied in my page, it shows “View As List MonthDay” the text all stick together.
I updated the latest version of your theme. But my menu all become double.
Hello,
Thank you for using our theme!
Please make sure you do not use a version of the Events Calendar higher than 4.6.20.1 that you can download here, where near the bottom of the page you can choose the version of the plugin you’d like to download.
As for the duplicated menu items, if you have imported demo content multiple times, it’s possible that you duplicated menu items. You should install this helpful plugin https://wordpress.org/plugins/quick-remove-menu-item/
Then go to Appearance > Menus and remove duplicated menu items.
Hope this helps
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Hi, thanks for your reply. In that case my event page will have issue? As I need to purchase the Events Calendar Pro & Event Tickets Plus to sell my event.
If you use the 4.6.20.1 Event Calendar plugin version, you will not have the aforementioned issue.
You do not need to buy the new version of the Event Calendar plugin since it is included in the theme. See this article. All you need to do is revert back to an earlier version.
The Event Tickets does not come with the theme.
Hope this helps! If there is anything else that we can assist you with please contact us at support@elated-themes.com.
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Hi. Thanks for your reply. I just worry if I the Event tickets plus is not compatible with your version of Event calendar.
Besides, I tried to update the latest theme, but following error appeared.
Fatal error: Cannot declare class AcademistElatedClassWidget, because the name is already in use in public_html/wp-content/themes/academist/framework/modules/widgets/lib/widget-class.php on line 121 The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.
I also tried to send email to support@elated-themes.com, and was bouned as the reason:
Remote Server returned: ‘550 The sending IP (103.197.57.34) is listed on https://spamrl.com as a source of viruses.’
We have not nor could we test all of the Events Calendar plugin’s extensions for compatibility, we are sorry, but we cannot guaranty full compatibility. we hope you can understand.
In light of the new issue, you are facing it may be best for you to contact our support at support@elated-themes.com with a different device and include your website URL along with wp-admin access and one of our support agents will assist you.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Frontend is not working on our website (WP Bakery)
Hello,
Thank you for using our theme!
We disabled Visual Composer – Frontend editor in all our themes, the reason for that is that some of our shortcodes use advanced JavaScript functionalities, and these elements will not get displayed correctly until you refresh the page after adding them.
You can still enable the Frontend editor by editing the following file: wp-content/themes/academist/framework/modules/visualcomposer/visual-composer-config.php
And removing the entire ‘vc_disable_frontend’ function.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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Hi,
How do we remove the word “Academist” from the url Slug on Google Searches. For each programme that we are searching, instead of the Course Title, it is showing the breadcrumbs as https://www.ourwebsite.com > Academist Courses. We would want the “Academist Courses” to be replaced by the Course Title.
Thanks,
Abhishek
Hello Abhishek,
Please try to edit the slug at Academist Options > Course > Course Single > Course Single Slug.
If this does not change the link for google also, you will have to try using an SEO plugin such as Yoast SEO.
Hope this helps! If there is anything else that we can help you with please don’t hesitate to ask.
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Hi,
How to change the TITLE of the Courses ARCHIVE Page https://www.yourwebsite.com/course. Currently it is showing “Academist Courses – Website Name”.
We would want it to be “Courses” instead of “Academist Courses – Website Name”.
This was suggested to us by Yoast SEO Support “Change the title of the archive page located here to reflect the title you want to display in the breadcrumbs.”
Awaiting your reply asap.
Thanks, Abhishek
Hello,
In order to change the archive page title to suit SEO needs, you will have to edit the following file: wp-content/themes/academist/framework/modules/title/functions.php
at line 271.
Hope this helps! If there is anything else that we can assist you with please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you..
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Hi,
Thanks, I did try modifying Line 271 as suggested, however, it simply rename “Archive” word in the Header but not the Page Title . It does not change the “Title of the Page”.
It is still showing “Academist Courses – Website Name”.
My apologies for the misunderstanding.
If you’d like to change the page title that shows within the tab, you will have to use a third-party plugin such as Yoast SEO which has the option to change this title.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi,
Thanks for your reply. I did approach Yoast SEO Support and they only suggested, that I request the Theme developer to change the TITLE of the Courses ARCHIVE Page https://www.yourwebsite.com/course. Currently it is showing “Academist Courses – Website Name”.
“Change the title of the archive page located here to reflect the title you want to display in the breadcrumbs.”
My apologies once again.
In order to edit that title within the theme’s files you will have to alter the academist_core_set_open_graph_meta function within the following file: wp-content/plugins/academist-core/lib/helpers-functions.php
Hope this helps!
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Hi,
Honestly it didn’t help. I am not a technical person to edit this file. Though I checked the file to see if I can find some title “Academist Course” however, I couldn’t find this word for me to edit. 
Within the function, you would have to edit the way the title is being created. This requires some custom coding. If you’re not familiar with programming we could suggest searching for someone to hire for this kind of job at Envato
Hope this helps and we hope that you can understand our possition. If there is anything else that we could help you with please don’t hesitate to ask.
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Goodevening, I have studied this template, this is not clear to me:1st, is a potential client capalble of viewing the calendar availability? And where is it possible for a client to register it’s course availabilty(or is it the other way around? Client search for classes availability? 2nd Is it already translation ready; does the tekst change in the desired language? If yes , which languages? 3rd Can you link the site with a community on facebook? Hope to hear from you, because I am desperately looking for a well function template that allows my client to watch the calendars’ class availability? (do I have to buy a calendar / translator plug in?) Kind regards,
Vivien Vos
Hello Vivien,
Thank you for taking an interest in our theme!
1- Yes, there is a calendar page that you can make accessible to the user which can show the timetable for any events you input into it. There the client can search for the desired and available events. You can see it on our live demo here. Please note that this page is used for the presentation of the layout only and does not showcase any events.
2- Our themes can be translated using the Poedit software or some of the translation plugins such as Loco Translate or WPML. Bear in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems.
3- There are two options for linking the website with FaceBook. You could add social links to any Course Instructor on their single pages, or you could enable the Facebook share option. Also, you could enable the users to log in and register using Facebook.
The Events Calendar plugin is bundled with the theme and you do not need to purchase it.
Hope this helps! If there is anything else that we can help you with please don’t hesitate to ask.
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Hello! Does the theme support arabic language?
Hello,
Thank you for using our theme!
Due to the fact that our theme uses dynamic custom shortcodes that are not compatible with the RTL writing direction used in the Arabic language the theme cannot be used with it.
We hope this will not be too big of an inconvenience.
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I wanted to buy this template But your mobile view of template is really awful!
Specially on this page: https://academist.elated-themes.com/course/3d-sculpting/There is no login/register button
course Curriculum is really unusable!
and users cannot see sessions easily!
the problem is the modal! modal didnt show completly on mobile
and course header layout is broken!
Hello,
Thank you for considering our theme!
The header layout is not broken, there is no top bar enabled containing the previously visible Login widget because there is not enough width on some devices to showcase all of the widgets within the top bar. You could enable it with simple custom CSS of course, or you could set the mobile widget area to contain the login widget instead of the search widget. The best option, however, might be to place a menu item within the mobile menu for the login.
As you can see in the image here, the Course Curriculum is clearly visible.
However, if you still have any issues with the theme you could, upon purchase of the theme within a 6 months support period, submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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