491 comments found.
I’m managing your theme for a customer, so obviously no “purchased” sign with my name
I’m trying to translate site .. i tried with loco translate – no luck, i tried with .pot file and Poedit, uploaded to languages/plugins .. no luck .. is there some special instructions on translating? Thank you
Hi there,
You should know that all our themes are translatable and you may read the guidance on how to translate a theme here
As well as you can read about multi-language translation here
And if you need any further assistance I would suggest you contact your customer to provide you with the purchase code so you will be able to submit a request at our helpcenter
Thanks.
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so, bottom line, if I used .pot to create .po and .mo and put it in languages/themes/ and it is not working, and if I tried to make translation with Loco translate, created new languages, tried various options and site is still not translated – what else can I do? Please don’t give me common instruction links on how to translate site – by the process i’ve already done, you should see that I know how to translate the theme. It’s just not working 
Hi there,
If you do have issues with this please submit a ticket to our support help center and our support agents will be happy to help.
Also please note that author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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i understand .. thank you
You’re welcome!
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Just installed the theme, loving it. looks amazing. only want to ask regarding one function I believe its not yet available. is it able to add flight path into the map, in future updates? just like the “draw a line” function in “google my maps”? I believe a lot of travellers also want to write reviews about airlines/flights.
Hi there,
Thank you for your kind words, and I hope you’ll enjoy using our theme! 
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Hi, I’m thinking to buy this theme, but first I’d like to ask you some questions:
1. How / where can I create these images of countries with pins (like this one https://backpacktraveler.mikado-themes.com/wp-content/uploads/2018/08/brazil-img-1.png)?
2. How can I update the section “Where we are now” (do I need to create another image every time)?
3. To add revolution slider effects, should I use directly the plugin page or did you add a custom page inside the theme to make it easier?
4. Does the theme have built-in translation to other languages, like pt-BR ? does it support translation files (.mo, .po, .pot) ?
5. Can I change the slug “destination-item” to a different thing (in other language)?
6. To create destination items, will I write on regular field / textarea or did you create custom input fields? I ask this to know if Yoast still works (analize what I write)?
7. Do the images use lazy load?
Thank you and I’m sorry for all the questions 
Hi there,
Thank you for taking interest in our theme!
1. The pin images are a part of our theme, you could try replacing them in the folder in which they are located. 2. It is a regular image, you would have to replace it manually every time. 3. When you create a slider, you can add the slider shortcode on a page to have it displayed. 4. Our theme is fully translatable, it has the .pot file included. 5. Yes, you can change it. 6. Destination items are a custom post type. 7. No, because lazy loading can interfere with dynamic elements and cause them to malfunction.
If there’s anything else, feel free to ask!
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Hi! Is it possible to customize the map icons for the “Madeira” theme? A different icon for each type of different activity (restaurants, hotels, etc.) Thank you very much. Best regards, Patrizia
Hello,
Thank you for taking interest in this theme. We are glad to hear that you like it.
The native design options do not provide such a feature.
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Hello, Is possible a customization? How much it? Thank you very much. Best regards
Hello,
Unfortunately, we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
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Hello, Can I use in theme a simple google map? Is a programmer needed to insert this map into the code? Thank you very much, Patrizia
Hi again,
We already have a Google Map element that you can add using the WPBakery page builder. You don’t need any programming knowledge to do this.
If there’s anything else, feel free to ask!
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Hi
Can I insert map also in the header of theme for example?
Thank you very much.
Best regards,
Patrizia
Hi again,
You can create any WPBakery element and copy it’s shortcode in one of the header widget area using the text widget.
If there’s anything else, feel free to ask!
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thank you very much. Best regards
Hi there,
Glad we could help!
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Hi there, sorry my support has just expired, I would like to know how can I fix the mobile menu not working anymore in the mobile version
Hello,
Thanks for writing in.
Email us at support@mikado-themes.com with your site URL, wp-admin credentials, purchase code and a screenshot of this thread so we can investigate this.
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About the Back to Top button, where I can replace the text to my language? I didn`t find. Thanks!
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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what is the minimum php release requirements?
Hello,
thank you for taking interest in our theme.
If you take a look at this helpful article, under step 2 you’ll be able to find out recommended server PHP values https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature
If there’s anything else, please let us know.
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I installed the theme into a WP site I was playing around with. But I hired a WP designer and want to uninstall the theme on the site that I played around with and install it to the WordPress that my designer will be working from. How do I do that?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and one of our support agents will assist you.
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Hi there
I’m interested in this theme and have some questions:
1. On the destination list page is it possible to have the image without the map underneath and just the country name? Is it easy to change through the plugin or dashboard?
2. Is the timeline easy to edit, so the line itself (thickness/style) and the icons, so can you add your own?
3. If I purchased, how do you recommend I can work on this theme and import content to it in the background while keeping my existing website live? I don’t want an ‘under construction’ page as it may take me a while to do this and get it how I want.
4. On the passport out slider page how editable is the title and swoosh behind it? So colour, placement (can it be smaller and in the corner instead of the middle? Are there different styles of the swoosh behind the text?
5. Does this theme support Elementor page builder (incl pages as I’ve had issues with another) instead of WP Bakery?

Thanks RiA
Hi there,
Thank you for taking interest in our theme!
1.
You can choose to display an image( in this case the map image) or choose not to display it in the Destination Item settings.
2.
You can edit the little flag images ( you can upload the images you like), but the timeline itself and the icons can’t be edited.
3.
You can install our theme on a local installation and create your site there, or create a subdomain with the nwe developing site, and just replace them when you are ready.
4.
Could you please provide a link to this so we can get a better idea what you mean?
5.
All our demo content is created with WPBakery, we provide support for it and we have a lot of custom shortcodes that work only with WPBakery.
If there’s anything else, feel free to ask!
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Hi there
Thanks for the details on working on a new theme while old one is live and for the feedback. I understand on WP bakery versus using Elementor…
..So is that why on the timeline you can’t edit the timeline itself of the icons – because it’s set by WP Bakery then? (You mention it’s all done with WP Bakery).
Thanks RiA
Hi,
The entire timeline is built using WPBakery page builder, so you are only able to insert timeline information in the shortcode fields https://www.screencast.com/t/Xn68acAW
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Ahh got it!
I understand. Thanks very much.
RiA
You’re welcome!
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Hello,
Thanks for writing in.
The way logo dimensions work:
Maximum logo height is determined by the header height option in Theme Options > Header.
As for the logo image itself, because of retina displays, image dimensions are being divided by 2. So if you upload the logo that is 100×100, the actual dimensions will be 50×50.
In case you want a logo that is 100×100, you need to upload an image that is 200×200, and set the header height to 100.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://helpcenter.qodeinteractive.com
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Hi I have a problem, i have the version 1.5 and when I edit and update a post or page, appears the message 404 page not found. I dont know what to do. It happend today
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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I’m trying to work with revolution slider and it says I need a purchase code. I checked all of the files and don’t see one. Please advise.
Hello,
Thanks for writing in.
Please take a look at this article about it here > https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002309457-Do-I-Need-To-Activate-Licenses-For-Bundled-Plugins-If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://helpcenter.qodeinteractive.com
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Hey, how can i change the width for the mobile version. For me the space on the left and right side is to much
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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I bought the theme in which there is Slider Revolution and WPBakery Page Builder but both do not have active licenses. How can I solve it? Thanks
Hello,
Thanks for writing in.
Please take a look at this article about it > https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002309457-Do-I-Need-To-Activate-Licenses-For-Bundled-Plugins-
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://mikado.ticksy.com
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Hi guys,
Quick question, I saw that you already released 2 new versions this month but the change log haven’t been updated, what are these changes ? Thanks
Hello,
Thanks for writing in.
Please note that “Last update” date is referring to any change within some theme. No matter if it’s about some major theme update or some text modification within the title, tag or description.
Screenshot > http://postimg.cc/8JvdLXnb
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Hi, presale questions
1. Do we have all the images included in the demos?
2. Could I install the theme on different domains? (sometimes I make mistakes in choosing the right domains and decide to switch.
3. I’ve read comments about the maps. So, do we have to pay for using it?
Thanks and regards (great theme design so far).
Hello,
Thank you for taking interest in this theme.
1. Please, note we bought most of the images we are using on our demo sites on Shutterstock service.
Unfortunately, we do not own copyrights for these images and we cannot sell them. You’ll, of course, get all images after demo import process on your installation, but if you want to use them on your live website you’ll have to purchase them from Shutterstock: http://www.shutterstock.com/2. By Envato Market rules, it says that a regular license should be used just for one installation.
You could find more about it here https://themeforest.net/licenses/terms/regular
3. In order to take full advantage of all the options and features Google Maps offer within a theme, you should input the Google Maps API key. Google has many different API types available → https://cloud.google.com/maps-platform/pricing/ and each of these offers a different service (e.g. Geolocation, Geocoding…).
To generate a Google API key you should first login to your Google account (Gmail). After this, you should visit the Google Cloud Platform > https://console.cloud.google.com/home/dashboard?project=my-project-1526295246210&pli=1
More about it, you can find here > https://www.iaspcentral.com/Home/blog/Google-Maps-changes-and-charges.aspx
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Hello!
Pre-sale question here. I’ve been looking for a theme for my local town to blog, showcase hiking trails, bike trails, restaurants and activities. I think this template would be my main pick. Two questions.
1) The Social icons (BEACHES, DOG-FRIENDLY, RESTAURANTS, OVERNIGHT, CAMPING, LOW BUDGET…etc.) are there more? I’m missing hiking icon of that style.
2) I’m looking to have front-end post submission implemented (pay a developer or plugin). Can you guys PM me your price for customization? And can you tell me if this plugin https://wedevs.com/wp-user-frontend-pro works would work with this theme?
Thank you!
Hello,
Thank you for taking interest in this theme.
1. As you can see in the following screenshots, we used simple images as category icons →
Screenshot 1 > http://postimg.cc/z31p4Fts Screenshot 2 > http://postimg.cc/QHJgLL95
2. Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks for understanding.
3. We have not tested this 3rd party plugin yet, so can’t really provide you with a solid response, however our theme is compatible with a lot of 3rd party plugins but we simply can’t check all of them.
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Thank you for the prompt reply. One last question; Since this would be a blog project, and Google map got commercial, I don’t want to pay to use the map. Are there any work around?
Hello,
You can use Embedded Google maps.
If you are having trouble with configuring your Google Maps API key, or you don’t want to use any of the features which require using one, but still want to display your Location on Google Maps, there is a way to do so using the WPBakery Page Builder’s Google Maps element.
First you should go to Google Maps and find your location. Than you click on the share button and switch to Embed a map tab. There you’ll find HTML you should copy:
Screenshot > http://postimg.cc/cgVqxVrM
The next step is to edit the page you want to display the map on in WordPress, and switch to WPBakery Page Builder view (Make sure that WPBakery Page Builder plugin is installed and activated).
While in WPBakery Page Builder view, make sure the Backend Editor is enabled so that you can add elements.
After that, click on the Add Element Button, search for the Google Maps element and add it to your page:
http://postimg.cc/ZvdW0tjTAfter the Google Maps element has been added, go to its settings and paste the HTML you copied earlier from Google Maps in the Map embed iframe section. If there’s already some code in it, make sure you replace it with the new one, and not just paste one beside the other.
http://postimg.cc/yknH9p5BAfter you save the changes you made and publish the page, you should get your Location displayed on the Google Map in the front end.
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Dear Team, I raised an issue on ticket, Please rply asap
Hello,
Thanks for writing in.
We have located your request #2131210 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes.
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Hello i have checked your theme on mObile and there are some issues like: product reviews are align to left, on cart page update cart button is cutted, the categories on front page demo 2 have too much space and so one… So the most important nowadays on themes is how they behave on mobile devices…the thing is i running out of time and i need a fully mobile friendly theme but yours doesn’t meet this criteria. Hope you will improve yours in the future. Have a great day
Hello,
Thank you for taking interest in our theme!
Product reviews look just fine on our side https://www.screencast.com/t/wApG4sFrf2U buttons on cart page can’t fit the entire screen so they’re right aligned and in 2 rows https://www.screencast.com/t/1rPmFrTqFTq Regarding categories, we’re not sure which exact section are you referring to, but we don’t see any problem in our demo home page.
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Hi,
Thank you for the feedback, all these issues have already been addressed, so now everything should be displaying fine 
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Hmm https://imgur.com/a/3W0o8W7 ??
Hello,
You can try to add this custom css in Appearance > Customize > Additional CSS field >
@media only screen and (max-width: 1024px) {
.mkdf-woo-single-page .woocommerce-tabs .entry-content#tab-reviews {
width: 100%;
}
}
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Hola, los iconos de ubicación que hay en los mapas de las listas de destino, se pueden modificar o añadir más iconos de ubicación? Gracias
Hi,
Thank you for your interest in our theme.
If you meant on destination item maps on list page, these maps are map images and you can edit them like you want: https://www.screencast.com/t/LdEHgN3rP2dhttps://backpacktraveler.mikado-themes.com/destination-list/
But, please, note that images are authorized and we purchased most of those on Shutter Stock, so if you have plans to use the same images on your live website, you’ll need to buy your own licences.Also, some images are authorized by our designer for theme purpose.
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¿Qué imágenes de las que me está hablando necesitan su propia licencia? ¿Los mapas, por ejemplo? o ¿las imágenes de apoyo a los posts? Deberían de ser más específicos explicando qué es lo que entra en la compra de este tema y qué es lo que no entra y requiere una segunda compra. Gracias
Hi,
You will get all page templates from our preview and content as well.
When it comes to the images from live preview, they are included in item’s package and you can import them on your side, along with all other content. You can use these images as an inspiration or to see which sizes are recommended, however once your site goes live, you’d have to replace them with your own ones.
Most of the images we purchased from Shutter Stock, and if you take interest in particular image you can reach our support for more information’s.
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Vale, muchas gracias. Y en el caso del diseño de los mapas con el icono de ubicación, este: https://www.screencast.com/t/LdEHgN3rP2d que es lo que más me interesa, ¿podría mantenerlos en mi página web activa?
Hi,
The map images are from Shutter Stock and if you planning to use them live you need to buy the licence. Some of the maps you can find here: https://www.shutterstock.com/image-vector/map-united-kingdom-123162814https://www.shutterstock.com/image-vector/high-detailed-vector-map-italy-150999533
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