38435 comments found.
Greetings!
I wanted to point out an issue with Single Product Zoom on Android Chrome Browser.
On a product page pressing the zoom tool opens lightbox of an image, but when zooming in the image squishes to the left. Strangely, but it does not happen in other browsers and iOS Chrome, only Android phone and only in chrome.
Could you please fix this problem? Maybe it’s just my phone acting that strange? Here is the link to a page https://sondob.ru/product/braslet-lorena/
Thanks!
Hey Metcis!
add this into the custom css box located in the Salient options panel > general settings > css/script related tab and then clear the cache on your mobile device:
.pswp--zoom-allowed .pswp__img {
max-width: none!important;
}
Cheers
Greetings! Thank you for your reply. Unfortunately, the code you provided does not work. The problem is the same. Here is the link to image https://drive.google.com/file/d/16FWotcDZcaRhAJQ38UShwEBDcaYTDZP0/view?usp=sharing
Greetings! Thank you for your reply. Unfortunately, the code you provided does not work. Here is the link to phone screenshot https://drive.google.com/file/d/16FWotcDZcaRhAJQ38UShwEBDcaYTDZP0/view?usp=sharing
Hey Metcis, I’m currently not seeing the snippet I provided you showing up on the site. Is it still active on your end within the CSS box?
Hi,
I have a question about Masonry Blog No Sidebar – Classic Style, is it possible to use 2 Columns instead of 4? If so, how can I adjust that, I would be very grateful for a possible adjustment.
If that’s not possible then with Standard Blog No Sidebar – Featured Image Left Style, is it possible to remove this type of animation while hovering the image? I do not know how to explain it, I could remove the shadow from the hover of the image, but unfortunately not this animation where the image goes up.
Thank you very much for your helpful feedback!
Hey RaffaelaChiara,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (min-width: 1000px)
.masonry-blog-item {
width: 46%;
margin: 1%;
}
Cheers
Hi ThemeNectar, New theme lightbox fancybox3 is very nice but there is an issue: In every galleries on my site www.palazzomarini.com the lightbox works well but when you closing it, the layout of the page looks completely broken, so you have to reload the page to restore it.
It’s possible to fix it? Thanks
Hey supportomict,
That issue should only occur when using a full width flickity carousel in conjunction. Please add this into the custom css box located in the Salient options panel > general settings > css/script related tab to correct the behavior:
body .full-width-content .vc_col-sm-12 .nectar-flickity:not(.masonry) .flickity-viewport {
overflow: hidden;
}
Cheers
Great. It’s works fine. Thanks
Glad I could help supportomict 
I would notice you that when you close the lightbox, the layout is ok but some pictures disappears on the carousel. It is possible to fix with custom css code?
Hey supportomict, are they permanently disappearing and can’t be navigated back to or is the carousel simply adjusting it’s positioning?
The pictures are disappearing. You have to refresh the page or scroll the carousel to resume they correctly.
Hey supportomict, please try to disable the lazy loading image option from within the image gallery element settings
Hi guys, thanks for the great theme! Im struggling with my map, keeps on saying something went wrong? https://liquorontherun.co.za/contact/
Hey richardwells! The error showing up in the browser console says: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started
Google changed its platform to require this a little while ago which is why we integrated “Leaflet” as an alternative open source option.
Cheers
Thank you for your help!
Glad I could help richardwells
i have the secondary menu sticky on desktop – but i have spent days on trying to work out how to get the secondary menu to sticky on tablet and mobile?
Hey katrinapuranik,
Firstly, you need to ensure that you have the option “Secondary Header Mobile Functionality” set to “Display Items Above Mobile Header” in the Salient options panel > Header navigation > secondary header bar tab. Then you can add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 999px) and (min-width: 1px) {
body #header-outer[data-using-secondary="1"],
body.admin-bar #header-outer[data-using-secondary="1"] {
transform: none!important;
}
}
Cheers
Hi Themenectar,
How to issue a refund? I accidentally bought a 2nd copy of your theme here. I just noticed I already purchased my first copy of salient last 29 Nov 2016.
Please help!
I just want to pay for support only.
Found it. I have issued the refund. Please check your email. Thanks.
Hey themefan, the refund was approved earlier today.
Cheers
Hey there – checking if you’ll be updating the version to be compatible to Woocommerce 3.8. I’ve notifications Salient’s theme files are out of date.
Hey loudcow,
There should be two template files that have become outdated as of the new WooCommerce release today, both of which have changed in minor ways which won’t effect your frontend. We will be releasing an update soon to remove that notice.
Cheers
Hello how I can change the size of footer? https://theorganizedstyle.com/ thank you.
Hey Fixedman,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
#footer-outer .row {
padding: 20px 0;
}
#footer-outer .widget {
margin-bottom: 0;
}
thank you
You’re welcome
Thanks for the recent update, I am already getting used to the new elements.
However, in WPBakery, I would like to know if there is a way to darken the text code area or the windows, they are too white and bright, and the text dims, and it si quite difficult to read it, and I have to get really close to the monitor. 
Also, do not know if it is possible in the future, would you mind adding and option to add a MEMBER image from URL, and not just for the media library?
Greetings! 
Hey myuption, glad to hear you’re enjoying it!
1. Is there anyway you could provide a screenshot highlighting which text you’re referring to specifically?
2. I’ve noted the idea
Cheers
Thank you, here is a pic of the raw code element.
https://i.postimg.cc/yxtvxWCp/5dd91445.jpgI guess it depends on the monitor, but I lowered the brightness and barely can read it. For me it appears lighter than the text in the main window, I think you can have a glance of the tone difference.
Thanks for clarifying myuption, I’ve noted to change that
Can we create a single column mega menu item that doesn’t span full width? Just like the mega menu items on themenectar.com/docs/salient/ (getting started, plugins etc)—single column, not full width. This isn’t documented anywhere but is much needed. Thank you!
Hey Ewanbenoit,
The documentation website doesn’t use any megamenus, just regular dropdowns. Can you share your URL in regards so I can take a look at your setup?
Thanks in advance
Thanks for the response. Yes that’s absolute true, I meant to refer to the dropdown rather than megamenu. I’m trying to figure out how to customise the dropdown to make similar to: stripe.com/gb or verygoodsecurity.com. When I change the css—example: border-radius the box-shadow remains rectangular. Also issues with removing hover over bg color etc. Unable to share site url as its offline. Thanks again.
Hey Ewanbenoit,
The width can be changed with the following snippet:
.sf-menu >li ul {
width: 180px;
}
The box-shadow on the dropdown should change with the border-radius as long as you’re setting the border-radius on the ul as in the snippet above.
Thanks for the response. Adding the border-radius to this snippet above is changing the box-shadow but not the border-radius itself.
Hey Ewanbenoit,
Are you using a recent version of Salient (10.5+)?
Cheers
Hello, in mobile view some of the text inside the nectar slides on top of the page overlaps the logo. How can I move the text a bit lower? Please see http://elevspeech.dev.onpressidium.com/ – Thank you, as always.
Pls disregard. I was able to solve this using the ”mobile text sizing” tab
Hey marcfest, I’m glad to hear you were able to sort it
Hello dear support i have little problems may you help me?
1st. i want turn of disable Single Project Page Navigation on all Portfolio pages
i didnt found it in settings is it possible in CSS code please?
2nd. Portfolio > Project Style> Single Project Page Navigation> Meta from bottom on hover + entire thumb link . i want change hover color little transparent color example 50% black not full thank you very much.
Hey godsky, you can use the following CSS:
1.
#body portfolio-nav, .single-portfolio .bottom_controls { display: none; }
2.
.portfolio-items .col .work-item.style-4 img { transform: none!important; }
.portfolio-items .col .work-item.style-4 .work-info .bottom-meta {
background-color: rgba(0,0,0,0.5)!important;
}
thank you very much dear ThemeNectar support you are the best!
Glad I could help godsky
Thank you very much dear <3
thank you very much dear
You’re welcome godsky
Inside a carousel using the flickity script how do i set the item spacing to zero?? instead of the default , 5px etc given.
Hey bachuramadhikari,
add this into the custom css box located in the Salient options panel > general settings > css/script related tab:
.nectar-flickity:not(.masonry) .flickity-slider .cell {
padding: 0!important;
}
Hi – I was having issues with my footer not showing up. I searched through the comments and found this solution…. Could you lend advice on what it’s doing to allow the footer to show up? (i’m viewing in chrome)
ajax-content-wrap {
overflow: hidden; }
Thanks in advance!
Hey noantsinmypants,
As of chrome 76, the footer when set to use the “reveal” effect was being skipped by the browser when rendering. Explicitly setting the overflow property allows to browser draw it correctly. Are you still seeing an issue on your end?
Thanks for the explanation. And that solved my issue!
Glad to hear noantsinmypants
Cheers
Hi on the tabbed product display module, is their a way to change to vertical tabs instead of horizontal?
Hey mmarquez138,
Are you referring to the tabs on the single product template that WooCommerece automatically creates? i.e. Description, Information and Reviews?
Cheers
Hi, I am using the information on this page to change the logo on specific page IDs – https://themenectar.ticksy.com/article/10605/
However I want to change it for multiple page IDs and also post category IDs -
The code I am using is below, but it is not changing the logo if I have more than one ID.
Please could you advise?
<script type=”text/javascript”> jQuery( document ).ready(function() { setTimeout(function(){ jQuery(’.page-id-5017, .page-id-4119, .cat-id-84 #logo img’).attr(‘src’,’http://www.yourdomain.co.za/wp-content/uploads/2018/03/logo-hr-light-tur.png').attr('src','http://www.jlifemagazine.co.uk/wp-content/uploads/2016/03/JLM_LOGO.png').attr('srcset','http://www.jlifemagazine.co.uk/wp-content/uploads/2016/03/JLM_LOGO.png 1x, http://www.jlifemagazine.co.uk/wp-content/uploads/2016/03/JLM_LOGO.png 2x’);},500); }); </script>
The site URLs here – http://www.jlifemagazine.co.uk
Hey Rory1984, the selector should be as follows https://pastebin.com/FG50b5tY instead of what’s in your modified snippet above.
Cheers
Hi, thanks for your reply. This does work for page ids but not for posts in the cat id.
For instance this post is in cat-id-84 but the logo does not change – http://www.jlifemagazine.co.uk/review-the-tobacconist-uk-jewish-film-festival-2019/
Will this code change the logo for posts in post categories?
Many thanks, Rory
Hey Rory1984,
That’s because WP does not automatically add the category ID as a body class on single posts – you would need to use a custom filter via a child theme to add that in: https://stackoverflow.com/questions/45972062/add-multiple-categories-to-body-class-wordpressCheers
Thank you for this information. Your support is excellent! The best of any theme I’ve used, by far. Nice work
I’m glad I could help Rory1984
Hi does anyone know why when I go to Add a new Portfolio Item, there is a default template / class text in the first box?
I am not sure exactly how this happened but it’s vey odd / annoying, how can I change it back so when I Add a New Portfolio Item it is a blank start!?
Thank you!!
http://www.primepropertygroupllc.com/wp-content/uploads/2019/11/Screen-Shot-2019-11-14-at-11.12.21-AM.pngHey svtmuscle! Can you please check the “Default template for post types” setting in your WPBakery page builder settings to verify you do not have a template assigned for The “Portfolio”?
Cheers
Hi. I’m having a weird issue where the background video is playing on iPads but not iPhones. Https://skipthebus.com
Thanks again!
Hey brianfreeman, The video BG in the header seems to be using a Youtube source. In order to ensure mobile playback, you’ll need to change that to use the self-hosted option (.webm / .mp4)
Cheers
it seems that your e-commerce demo has a background video. its a YouTube video that works on iPhone
Hey brianfreeman, the eCommerce demo uses a self-hosted video: http://themenectar.com/demo/salient-corporate-2/wp-content/uploads/2017/09/615170811.mp4
any mp4 I upload gives this error: Media error: Format(s) not supported or source(s) not found
https://skipthebus.com/wp-content/uploads/2019/11/My-Movie-2-Large-2.mp4also, if I try to store the mp4 at Cloudflare and use a link like this it doesn’t work https://watch.cloudflarestream.com/70a914852d1a6913f69d705ee0d67285
Hey brianfreeman,
The cloudflare link you’re using does not have an mp4 extension, as it’s not the direct file itself. Have you tried to upload the file to your own server using FTP to bypass the WordPress uploader issue?
I switched the video to mp4 self hosted plus added the WebM . it works on chrome & Firefox but not on desktop or mobile safari
Hey brianfreeman, your MP4 file itself is not able to render in Safari – you can see what I mean by accessing the file directly in that browser: https://skipthebus.com/wp-content/uploads/My%20Movie%202%20-%20Large-2.mp4 have you ran your mp4 through a converter such as https://video.online-convert.com/convert-to-mp4 ?
A similar website. Is there certain settings I should use?
Please try to create a sample test page and use the mp4 hosted on our server to rule out the fact your server is sending incorrect video headers: http://themenectar.com/demo/salient-corporate-2/wp-content/uploads/2017/09/615170811.mp4
The latest update has created a bug in the image gallery element. I have an image gallery setup to be two colums. The images are supposed to show two per row but are stacked right now. And this creates a wide gap in the layout. This is all entered into a ticket I created a couple weeks ago (#2201701). Any estimates for when this will be resolved?
Thanks for the quick reply ThemeNectar! Appreciate you helping us address this!
Glad I could help RuckusGroup :)
When I’m setting href=”url#anchor” like ”/product#offStreet/”, on redirection it automatically adding / between url and anchor link “product/#offStreet/” . How Can I fix that? Basically I need to change page + scroll to right section on button’s click. Thanks
Hey axiomdesigns, Can you please share your URL in regards so I can take a closer look at the setup?
Thanks in advance
.attr('src','http://www.jlifemagazine.co.uk/wp-content/uploads/2016/03/JLM_LOGO.png').attr('srcset','http://www.jlifemagazine.co.uk/wp-content/uploads/2016/03/JLM_LOGO.png){kind=link}
