114 comments found.
Hello, i have one question: is it allowed to use the images and graphics which are in the template (or is ist only for demo purpose?). Thanks for answer.
Hi spatzennest-muc,
Yes, you can use the image and graphics in the template.
Is there a way to rename the theme? Each time I try to rename the parent theme in style.css it changes back to the original.
Hi beaconit_webteam,
First, I strongly recommend you not to change the theme folder name. If you just change the name on the style.css, please also edit this file too kindergarten/assets/sass/style.scss
Try and let me know 
I’m confused, is the site built using WP Bakery page builder or the Elementor?
Hi marketerinco,
It can support both , so whatever you like, choose one.
Hi Please tell me how to properly update your theme? Is there an automatic update?
Hi Stanislav137,
It will be very easy. When an update available, you will get a notification email first. And in your website dashboard, menu Eduma / Dashboard, there will be a notification too, also the Update Button will be available, just simply click on it and the update will be proceed and finish in a minute
Is the theme compatible for wordpress under windows server ?
Hi Prosspitty,
WordPress strongly recommends Apache or Nginx https://wordpress.org/about/requirements/
Window Server is not fully working fine with WordPress as I can say. So please consider using a linux server for your WP site.
Thank you for your recomendation, lamentably the customer has to host in a windows environment for an application that they have. I already install wp and its working. But for some reasons the processes for plugins installations fails. Bellow the access via FTP for your help:
Your help is appreciated.
Regards, Marcos
How can I send you the access credentials???
So you can help dowloading those plugings that do not download
Hi Prosspitty,
Let me check your site more carefully. Please send a request to edusupport@thimpress.com with subject “Prosspitty – StarKid Support”
I want to add custom font in star kid theme. How can i achieve this?
Hi asha1986,
We will need to discuss more about that. Please send me a request to edusupport@thimpress.com with subject “asha1986 – StarKid Support”.
Hi, I see both Elementor and Visual Composer in the list of plugin. I am not a fan of Elementor, but more comfortable with VC… Can I ONLY use Visual Composer instead of Elementor.
Thank you
Hi gonzaguegb,
Of course you can . And actually we can support both both still recommend using just one page builder plugin.
How to make the text color in main menu colorful. Changing the settings in the menu changes all items to one color. I would like each item on the menu to have a different color.
Hi Prokoder,
Please send me a request to edusupport@thimpress.com with subject “Prokoder – StarKid Support”, I will try to help you out
Hi, I’ve a problem. When i change logo, menu was lost color. Please check it. Thanks you!
Hi sm12345,
I have responded via the email. Please help me check it
Hi! I need some help with a traduction. I cant find the code line anywhere. At home, i cant change text #FREE
I send you a pic (mail)
thank you!
Hi Nramallo,
Can you try to translate LearnPress and let me know?
Follow the guide here 
https://thimpress.com/knowledge-base/loco-translate-guide/
Pre sale questions
1. Can I create video course like udemy website 2. I want to Upload video in WP media library and add it into courses. 3. And also video should not be downloadable 4. Only visible to paid members
Hi rjaiswar,
1. Yes you can
2. Yes.
3. In fact, it’s hard to prevent the sharing. Once users can view the video, one way or another, they can share it.
4. Of course
Why is there advertisement for $39 but when I click “BUY NOW” it just takes me to a demo page and not a checkout???
Hi daddylogan,
Sorry, where do you see the advertisement? It might be an old advertisement.
It’s right on the product details page in two places!!!
Hi daddylogan,
I see it now. The saleoff was for the first 30 days. It’s expired now. And I am gonna remove it.
Thanks you for the report.
That’s a shame…I was ready to buy it at that price.
Hi daddylogan,
Sorry for the inconvenience.
Now for a question….I see you say your theme(s) in this package are compatible with Elementor and I am an Elementor & Elementor PRO user. Will I be able to edit the header and footer with Elementor or only the pages? Very important that your themes are kept updated to work with Elementors updates and is a huge factor in my purchasing decision. Many people develop with Elementor in mind and then drop the ball when it comes up to keeping up with new versions which can lead to broken sites. Ok…that should do it for now. Thanks!!!
Hi daddylogan,
Yes you can edit those sections with Elementor
I’m very disappointed with this theme. I’m unable to receive support for this theme on their website. Everything seems very outdated. I’m about to leave a 1 star rating for this theme, unless I can receive URGENT help on this matter. Everything is a mess on the website. Nothing has imported correctly. A warning to all buyers, beware that this theme does not do as promised in the preview. It’s very difficult to receive support for this theme on their website.
Hi tiamorrison,
I’m sorry to here that but I didn’t see any topics from you created on our support forum. Please join us here https://thimpress.com/forums/forum/starkid/ or send me a request to edusupport@thimpress.com with subject “tiamorrison – StarKid Support”. Right now it’s Sunday night, so we may respond to you in the morning. We will find out the reason why and try the best to help you out.
Hi! I cant find demo slider anywhere. thanks
Hi Nramallo,
Is it not imported or something else? Can you share the site info so I can take a look? Don’t worry much, will help you out
Please email me to edusupport@thimpress.com with subject “Nramallo – StarKid Support”
Remove price of the courses + text “Free” and also remove Buy This Course button & Author Name
please Help Me
Hi BHAVDIP887,
Let me help you out. Just send me a request to edusupport@thimpress.com with subject “BHAVDIP887 – StarKid Support”.
Hi, I’ve a problem. When i change logo, menu was lost color. Please check it. http://happychildmontessori.com/ Thanks you!
Hi trungtho6789,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “trungtho6789 – StarKid Support”, will try the best to help you out.
hello i have got a problem. i changed logo than top menü problem can you check please. http://yeni.abcanaokulu.com
Hi mgokhanceylan,
I will need to check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “mgokhanceylan – StarKid Support”, will try the best to help you out.
Hi, do this theme support multi-language?
Hi Anti_Leecher,
Yes it does
Great work
Cheers!
Hi, nice theme, but i have issue with woocommerce checkout page. The billing form is too short and unpresentable. can you please help. i tried de-activating all the plugins but to no avail.
Hi asha1986,
Sorry to hear that. I have just seen your ticket. Our team is working on it
no reply even after 4 days, worst support, don’t buy theme
Hi asha1986,
Sorry to hear that but we did respond, can you check the ticket again? https://thimpress.com/forums/topic/woocommerce-checkout-page-issue-form-display-is-not-proper/
Thank you very much, my prob has been solved. im sorry, i didn’t check. your reply off late. thank you for the great work, i will recommend my friends such as great theme and support
Glad to hear that asha1986.
Hi huyen
I have a prob in front end – If you click courses, in the courses you see age but in frontpage its showing as months old, i tried to change from loco translate, but im unable to find it. pls help. i have attached images so that you can understand what exactly im saying.
Hi asha1986,
Just continue discussing with me via the forum
