920 comments found.
Hi,
Do you plan to implemet a feature so that visitors can also give a multiple ratings for a review ?
Thanks,
Hi there,
There are no plans to add this feature.
Ok thank you for your prompt response.
Hiii , I have purchased theme but i’m unable to see regisration form. Can you please tell me steps to enable registration form.
Hi there,
The ThemeForest comments area is only for pre-sale questions. If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com. Once logged in, create a new ticket at https://ghostpool.ticksy.com/submit
Thanks.
Hi, Is there Premium Oneall included in this? Or do we need to purchase seprately for that.
No this theme does not come with Premium One All.
Hi- Thinking about buying. Just a quick question. Is the rating scale range customizable? In other words, if I wanted to do rating scale of 1 to 100 instead of 1 to 10, is that possible to do without changing code on the back end? I’m not a coder/developer. Thanks.
Hi there,
You can only rate items to a maximum of 10, it is not possible to rate them out of a 100 unfortunately.
Seems like schema used by this theme for review does not comply for google anymore. All of my reviews got an item does not support reviews error. Any other way to disable schema produced by this theme as I am using another plugin for better schema creation?
Hi there,
I will be fixing the schema in the next theme update. If you still want to remove the existing schema please email me at https://themeforest.net/user/ghostpool#contact and I’ll provide a fix.
Hello, can i possible add different review fields by category?best regard
And other questions: can i possible display post by language, if user are on english, and the post are in french not display and viceversa? Best regard
Hi there,
1) As in have different hub fields for different categories? Well if you create all the hub fields you want from the theme options page and then only add values to specific hub fields on a given page these will only be shown for that hub. So different hub pages can display different hub fields.
2) You will need to use a multi lingual plugin such as WPML for this.
hello, can this: https://themeforest.net/item/buddy-multipurpose-wordpressbuddypress-theme/3506362 are compatible with gauge, and if yes, when i integrate buddy on it, this section on gauge(https://gauge.ghostpool.com/activity) are convert to buddy theme? best regards
The Activity page is generated by BuddyPress and will work when switching from Gauge to Buddy.
Under the Hub Options section of a Hub Page – can I create new options here to display on the page? Such as URL, Social Links, etc. etc.
Hi there,
I’m not sure what you mean by “Hub Options section of a Hub Page”? All the available hub options for hub pages are included under the Theme Options > Hubs tab.
Hi GP, i got version 6.34.2. (version gauge theme). I’m using the Child theme (activated) since i have some modifield files. Now i’m always did a manual update with the new/changed/removed files like in the changelog mentioned but i see from version 6.37, no changed files are included in the changelog. How do i know then which files are changed to remove/add/change etc?
Hi there,
You should use a code comparison program to compare your modified files with the new version of those files to is any changes have been made e.g. https://www.diffchecker.com/
Isnt it easier just to know which files you have modified/replaced etc? i dont know even which files i modified at all . I just can’t load up every file?
If you’re using a child theme you should have only added the files you have modified to that child theme. Did you upload all the parent theme files to your child theme?
How can i check/verify that? Where are these located?
The child theme is located in wp-content/themes/ like any other theme. You can also access the child theme files from Appearance > Theme Editor.
If you require further theme support you will need to renew your support license and then open a support ticket at https://ghostpool.ticksy.com/ 
Why can’t you answer my question(s)?
There are three main reasons for this:
1) If I answer your question(s), that means I need to answer every customer’s question. Suddenly I’m answering tons of questions outside of the ticket site for customers with expired licenses.
2) It’s not fair on all the customers that have renewed their support license for similar question(s).
3) If I answer one question, it usually turns into a few more follow questions, until I’m answering a lot of questions.
I know i changed a file auto hub pages but other then that , no idea really if i changed php files, is there a way i can check that? in diffchecker its file per file?
The only files in your child theme should be the files you have added, with the exception of style.css and functions.php. If you have made customisations to the theme it is your responsibility to keep track of your changes.
Hi Ghostpool, I emailed ourwebmedia and I sent you a message through this website 7 days ago. So far I haven’t received an answer. I am interested in purchasing the license but have some questions about customizations for which I would like to receive a quote offer. Would be great if someone could get back to me on that. Cheers
Hi there,
OurWebMedia can take up to 5 working days to respond. If they haven’t responded by the end of today, send me an email and I’ll get in touch with them. Your project is too large for me to take on currently unfortunately.
Hi Ghostpool, well still no response. I have been refreshing my ticket like a lunatic. Very unfortunate that you don’t have availability yourself and I am starting to have my concerns about the efficiency and responsiveness of ourwebmedia….I have worked in agencies myself and not receiving a quote in over 5 working days is unheard of for any kind of commercial activity. But please do get in touch with them anyway
I have contacted OurWebMedia and should hopefully receive a response shortly.
Hey, So I am racking my brain.. I want to change the rating from 1-10 to percentages of 1%-100% .. Is that possible? Even if not, where can I change the different options to change the rating? I’ve been looking for an hour, so I apologize for asking now.
Hi there,
You can only change the max rating between 1 and 10 from Theme Options > Hubs.
If you require further theme support you will need to renew your support license and then open a support ticket at https://ghostpool.ticksy.com/
Why can’t you answer my question(s)?
There are three main reasons for this:
1) If I answer your question(s), that means I need to answer every customer’s question. Suddenly I’m answering tons of questions outside of the ticket site for customers with expired licenses.
2) It’s not fair on all the customers that have renewed their support license for similar question(s).
3) If I answer one question, it usually turns into a few more follow questions, until I’m answering a lot of questions.
A few questions
1. Assuming someone used most of the features offered, what would their average speed be?
1a. If they wanted to better their speed, would the theme easily break using async, deferment, if not AMP?
2. When it comes to theme issues, what is the usual turnaround time (Also, is it Monday to Friday only and during what hours)?
3. Taking note the theme has Ajax filtering, for posts can we create smart list based on headers?
4. For the “Latest Videos” feature, is that just a sorting of posts which have a video in their featured image section?
5. Are there any major plugins this conflicts with like Jetpack, among others?
6. Is there a way to import User average information by excel or manually?
7. Is there a way, for reviews, to add a third option beyond Good and Bad?
8. In terms of SEO optimization, for schema, how are things setup?
9. Is there a way to have side bars on both sides?
10. With the features noting “Advertisement Areas,” is it safe to say an ad manager is included? If so, does it conflict if we use a third party or even a 3rd party and the theme?
11. Is there an option to go beyond the 10 point system? If not have things shown #/10?
12. When it comes to the drop down and tabs on pages, is that handled by Tag ID, check boxes, or an alternative method?
13. For a lot of the “Buy Now” and similar features, does that require Woo-Commerce or if you put in an affiliate link it would work just the same?
14. Can we change, based on the number, what word might be used? Like, in the demo, a 3 for Dark Souls II is noted as bad, another example has amazing, and the last has good.
Also, I forgot to ask how many images are usually created when you upload one with this theme, by default?
Hi there,
1) This is not something I can answer. This is going to depend on your internet speed, browser, server specifications and a number of other factors.
1a) The theme should not break with any of these methods.
2) Support is open from Monday to Friday and you can expect a response within 24 hours, but the average response time is 4 hours. I usually answer questions in the morning (GMT).
3) I don’t understand the question. Do you have an example?
4) Yes essentially. It displays posts from the designated video category.
5) With Jetpack as a whole it should be fine, but I would recommend disabling their Lazyload add-on.
6) There may be, but the theme does not have this functionality built in.
7) There is no option for this. You would need to modify the theme to do this.
The theme uses rich snippets to display ratings in Google search results.
9) Yes.
10) There is no ad manager included. This is just an advertisement image inserted into a text widget, which can also be done with real ads.
11) No. 10 is the maximum rating you can set. You may be interested in my Ultimate Reviewer plugin which has far more flexibility in this respect: https://codecanyon.net/item/ultimate-reviewer-wordpress-plugin/23101267
12) I’m not sure what drop downs you are referring to? Hub tabs are displayed if the parent hub page has child pages.
13) The Buy Now button in the theme is not WooCommerce related. It just allows you to add your own button text and link to whatever you want.
14) Yes, you can set your own rating text.
3. For example, I’m thinking of moving from Newspaper to this and they have this “Smart List” feature which has it where if something is set to H1 – 6, it is its own page within a post
7. Would we be able to change the names?
12. I’m referencing the page elements advertised within the live preview here: https://gauge.ghostpool.com/elements/page-elements/
Also, how many images are usually created when you upload one with this theme, by default? I know it varies by theme in order to be responsive.
Oh, and will this have a Black Friday/Cyber Monday deal or is the price consistent all year round? I’m very interested but don’t want to jump the gun and learn a deal comes up the next day.
And does this have any sort of built-in comment system? Likely I would continue to use Jetpack but I’m just trying to understand the features fully and with there being a noted “Tons of customization options” I’m just trying to see, based off what I usually use, what is available from the theme and what I would need additional plugins for.
3) The theme does not have this featured.
7) Yes.
12) These are custom WPBakery Page Builder elements. They are created using the drag and drop page builder.
I think an image upload is cropped into around 7 images.
There will be no Black Friday/Cyber Monday sale unfortunately. This is an older theme and the high price is set to deter new users from purchasing the theme, while still making the theme available to release updates for previous customers.
The theme uses the standard WordPress comment system.
With keeping in mind the price is used to deter new users, I would assume that means Aardvark is the focus right? Is there anyway to duplicate the look with that theme?
I just really love the layout.
Yes that’s correct. Aardvark is very versatile and you can achieve a similar look to Gauge. Plus it comes with the Ultimate Reviewer plugin which adds all the review functionality seen in Gauge (ratings, good bad points, summaries) and more. The only thing it doesn’t include is hub tabs e.g. News/Images/Videos.
Hi. Can I use any of your themes to make such rating page like this https://www.tipranks.com/analysts/top
I mean with the ranking and each person is in a box with different rating widgets etc?
Hi there,
The theme does not have this feature unfortunately.
$163.63 to renew support!! Oh, and if you read this I read your comment on increasing the price of your themes, but support as well. Especially at such a factually bullshit price for only six months.
Hi there,
I have no control over the item support price unfortunately. Envato increase this relative to the sale price of the item. If I had the option I would lower the support price.
If you don’t actually need support and are reporting a theme issue or bug and don’t have an active support license please email me at https://themeforest.net/user/ghostpool#contact with your WordPress URL and admin login details and I’ll take a closer look.
Hi – Is there a place that lists out all the options using WPBakery? I wish you were compatible with Elementor and will add that in if I buy this but also want to see what will will be missing / what functionality will be lost if you do not use WPBakery? Thanks so much and great theme!!!
Hi there,
The WPBakery Page Builder custom elements are discussed here: https://ghostpool.com/help/gauge/help.html#2
Hi does this theme able to reward users with points and levels? I would like to reward users with points and they can progress to certain level / collect badges if they give reviews
Hi there,
The theme does not have this feature.
Is there any plug in that would do that and compatible with your theme?
I’ve not tested any with the theme to be able to recommend any unfortunately. I suggest searching through the plugin directory and you should find plenty of plugins that do this: https://wordpress.org/plugins/
Hi! I have The Review theme now in production but I want to have a theme compatible with it, is this theme totally compatible? I don’t want to lost reviews, hubs, etc. Can I swap the themes and will work? Thanks
Hi there,
This theme should be fully compatible with The Review theme, however I would not recommend doing this on a live/product server. You should transfer a copy to your site to a test server to test this out first. Id you’re not able to do that, at the very least create a backup of your site so you can revert back to it if any issues are caused.
Hi GhostPool,
Is there a chance to see new features? I love your theme but I would like to see an “add to my collection” button for everyone to manage their collection of games. And that everyone can share his collection with his public profile.
Thank you !
Hi there,
The theme already has a follow feature. Followed items show up on their following page and also show the last X number of updates relating to that followed item. There is no feature to make this public.
Any plan to make this public? Can you do this for me if I buy a license, the “continuing development”?
There are no plans to include this in the theme currently. I can do this as a customisation. This will obviously cost extra which will be charged at an hourly rate.
At which price do you consider that it’s feasible?
I’m not sure what you mean? You need to decide whether the price is feasible for you? If you want to discuss the customisation and costs you can email me at https://themeforest.net/user/ghostpool#contact
Sorry for my bad english. I send you an email now.
Hey guys, we really love your theme and we are using it for 2 years now. But we have an issue what’s so badly annoying 
The top header of the archives is blank and there is no way to change it. Also this issue occurs on all other sites with non specific header image. Is there a way to solve the problem? For example: http://pixelcritics.com/events
Thx so much in advance. Cheers Manuel
Hi there,
If you require theme support you will need to renew your support license and then open a support ticket at https://ghostpool.ticksy.com/
Hello guys, I have another question …
I see that the theme blog has posts showing a review in header (https://gauge.ghostpool.com/post-formats/uniquely-deploy-market-positioning/) and other posts not showing a review in header (https://gauge.ghostpool.com/post-formats/proactively-redefine-flexible/). Is this determined by me when publish the post? Or is it automatic?
I would like to know if it is possible to set so that the Review tab is the first one to be accessed.
And would you like to know if it is possible for users to offer Giveaways?
Hi there,
1) You can associate posts with hubs. These posts will use the hub header – there is an option to disable this so they use the title and have no header. Posts not associated with hubs will always use their own title and have no header.
2) Yes you can do this as shown here: https://gauge.ghostpool.com/dark-souls-ii/
3) This is not a feature the theme has, you’ll need to find a plugin that offers this feature.
Hello people,
2) In this case I would like to show the Review tab first, but I noticed that the header changes, and also realized that there is no sidebar next to the review text, only from the end of the text. So I would like to know if you can keep the same header for the Review tab. For example, the header of this page https://gauge.ghostpool.com/call-of-duty-ghosts/ would also be on this page https://gauge.ghostpool.com/call-of-duty-ghosts/review/. It’s possible? And I would also like to place the sidebar next to the review text. It’s possible?
3) I leave as a suggestion for you to offer the possibility of Giveaways in the near future.
I would also like to know if it is possible to set the posts to be infinite loop, ie when I am in a post and I drag to the end, I already start a new article (the post URL is changed to the new post).
And I would like to know if it is possible to summarize the text of the post by inserting a “Read more” button.
2) Yes you can place the sidebar next to the review instead of the bottom and yes you can use the hub header on the review pages.
The theme does not have infinite loop features.
Summarize it where? In categories? You should see this text already has Read more links.
The “Read more” button I mean would be the tag placed to show only the beginning of the post text. And if the user wants to see all the text, just click the “Read more” button/link and all the text appears.
Here’s an example: https://screenshot.net/pt/jpp5liy
The theme does not specifically have this feature, but there’s a variety of ways to do this including using a plugin or the WPBakery Page Builder Toggle element.
Since you mentioned about WPBakery Page Builder, I was also wondering if the GhostPool theme is compatible with the Elementor page builder?
Elementor is widely used today and is much better than WPBakery. So if the theme doesn’t match the theme, then I think you should adapt Elementor instead of WPBakery. I leave the suggestion.
And finally, I would like to know if I have any Demo access to analyze live the whole theme in the administrative part so I know all its features?
I have not tested Elementor with this theme, so I can’t guarantee it will work but I don’t see why not. However it will have none of the custom theme elements that were created for WPBakery Page Builder.
Yes I’ve been working with Elementor in some of my newer projects and love it. However it would be a huge undertaking to create all the custom WPB elements for Elementor also, so this is unlikely to be added to this theme.
There is no backend access unfortunately.
What are these custom elements? Where can I see them all?
And as for Elementor, I understand it’s a lot of work, but I suggest that you consider in the near future, because besides being much better, the number of people using this plugin is growing a lot, and that would favor the sale of your theme.
Blog, Featured, Filters, Images, News, Portfolio, Ranking, Videos, Pricing Table, Team, Testimonial Slider and User Rating box elements. Most of them are discussed here: https://ghostpool.com/help/gauge/help.html#21
Hello people,
To create a parent page (hub) and its child pages, is the WPBakery editor used? If so, then I am always required to use this editor on my site, because if I disable it, the entire layout of the pages (parent and child) will break. It is?
The review text is placed on a child page and not a post, correct?
And I would like to know if I can associate a hub with another hub? I ask this because I would like to do the following … create software reviews, and each software is compatible with one or more operating systems (Windows, Mac, Android, iOS, Windows Phone). So, for example, if the user wants an image editor software for Mac, he searches the site search bar and so will come all the image editor software, but he has to enter each image editor to know which of the software are for Mac. So I wish I could categorize the software for their compatible operating systems, so the user who wants a Mac software, then he goes to the Mac section, and searches the search bar and the result will only be Mac software. How could I do this, ie create a software hub and associate it with their operating systems? Here’s how the URL might look:
Example 1: https://mysite.com/windows/software-name (o botão na header teria um link para baixar o software para Windows) https://mysite.com/mac/software-name (o botão na header teria um link para baixar o software para Mac) https://mysite.com/android/software-name (o botão na header teria um link para baixar o software para Android)or
Example 2: https://mysite.com/software-name/windows (o botão na header teria um link para baixar o software para Windows) https://mysite.com/software-name/mac (o botão na header teria um link para baixar o software para Mac) https://mysite.com/software-name/android (o botão na header teria um link para baixar o software para Android)In example 1 it would be better because if the user wants to search software for his Mac computer then he can go straight to https://mysite.com/mac/ and there is all Mac software. And the search bar will be specific to search for Mac-only software.
In my case as an administrator or author (writer) of this software, I would have to have a way to create a hub and associate it with more than one category (operating systems), because I didn’t want to create a hub for each category (operating system).
Do you have any idea how I could do this with your theme?
1) WPB is not required for creating hubs, child pages, the tabs etc. But if you want to inserts the latest news, images and videos on the hub page as shown in the demo this will require WPB.
2) Yes reviews are pages, not posts.
3) You cannot associate hubs with other hubs. You would need to group hubs based on hub category just like you can do with posts and post categories. Hubs can be assigned to multiple hub categories.
1) If I do not want to use WPB to create these pages of nicks, images and videos, and wish to use another page builder plugin like Elementor for example, would I get it easily, or is the theme only compatible with WPB?
3) Can I also create hub subcategories?
Another question … I can create 2 types of page hub: “Standard Hub Page” and “Hub Review Page” If I create a standard hub page, then can I change to hub review page?
1) The theme will work with Elementor, but the hub page uses custom elements created for WPB only. So you won’t be able to display the latest news, videos, image associated with the current hub you’re viewing. The child pages News, Videos, Images will still work without a page builder.
3) Yes hub categories work in exactly the same way as post categories.
4) Yes you can change between the two.
Two more questions … In Wordpress, the author has permission to create posts. But I needed to know if my authors can create page hubs.
What about posts, can I link them to a particular Hub or page (Review, News, Videos and Photos)? For example, I create a post and link the News page; and since this News page is linked to a given Hub, so when I access the post, that hub would appear in the post header
1) Not by default. You’ll need to use a capability manager plugin to give users permission to create pages (and therefore hub pages).
2) You can associate posts with a particular hub. A post will use the header of the associated hub by default.
Hello people,
If I need to, do you install? I already have my website up. I just wanted to create a subdomain and install the Gauge theme on that sub, and then migrate my tech category posts that are on the main site to that sub.
And I would like to make some changes to the header button, so I would like to know if you do any customizations work? If so, how much would it be?
Thank you!
I can help you install the theme so it looks just like the demo. This doesn’t include setting up your server/sub domains or migrating your own content.
Yes I do customizations. Please email me at https://themeforest.net/user/ghostpool#contact with your specific request and I’ll be able to give you a quote.
Hello,
I sent the contact to https://themeforest.net/user/ghostpool#contact with the customization details.
I saw that the Gauge theme has responsive version. But I would also like to know if the theme has a simpler mobile version? I ask why the responsive version loads all elements of the desktop version, and that makes the mobile page heavier. So a simpler mobile version of the theme would be an option for site pages to load faster on mobile.
And I wonder if the theme has AMP version?
Another question … in the header of the hubs, a background image is inserted. If I do not want to insert this background image, is it possible? If so, then the place of this image is it possible to insert a color?
Thank you!
Thanks I’ll check my email.
The theme is fully responsive meaning the layout adjusts to mobile devices. It’s not a separate version for mobiles. Small images are loading on mobiles would should improve page load time.
There is no AMP version.
What you can do is upload a 1px colour background image to use in the header.
On my site I write software/application reviews, and besides reviews I would like to insert a Download/Access button. Can I do this with your theme? On the reviews page, I see that there is a “Buy Now” button. This button is to give the possibility to sell the game/software? Can I change this button for the user to download the software or access the software website? And if it is possible, then I could insert in the same button several links where the user can click somewhere in the button and choose if he wants to download the software for Windows, Mac, Android, iOS …?
And is it possible to translate the theme to the Portuguese language Brazil?
Hi there,
1) You can change the button text and link to whatever you want. So if you link to a file download then you can certainly do this.
2) You can only add one button in this location. You’ll need to add other buttons within the page content area itself using the WPBakery Page Builder that comes with the theme.
3) The theme comes with translation files, so you can translate the theme from English to Portuguese using a Loco Translate plugin or PoEdit for example.
When making a post, how do I exclude a category?
Hi there,
It sounds like you need theme support. Just so you know the ThemeForest comments area is a dedicated place for people who have not yet purchased the theme and want to ask pre-purchase questions.
If you are looking for theme support, please sign up to our support site at https://ghostpool.ticksy.com or browse our articles at https://ghostpool.ticksy.com/articles which contain many detailed answers to frequently asked questions. Once logged in, you can create a new support ticket at https://ghostpool.ticksy.com/submit
Thanks.
I did purchase it. AND LOOOOVE IT!!!!! allocreative.com/frightclub
I just needed help with one thing.
Hi mannyme80,
I know you’ve purchased the theme, but your support license has expired and needs to be renewed. Also support questions need to be posted at https://ghostpool.ticksy.com/
I know it’s only one question, but it’s not fair on everyone else who has renewed their support for such questions.
