13818 comments found.
Hello,
I have some pre-sales questions 1. Is the theme fully compatible with the hosting of wordpress.com? The business plan allow user to upload themes, but I want to make sure everything will go well. 2. Do you offer refund? 3. Can you give me the technical requirement for uploading demo content?
Thanks. Best Regards
Hi,
Thanks for contacting us!
1- It is possible to install themes on WordPress.com which was not possible before therefore it should work fine.
2- Yes, you can request refund from Envato – https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
3- You can find hosting requirements here – https://kriesi.at/documentation/enfold/hosting-requirement/
Let us know if you have any other questions 
Regards, Yigit
Just a short question, do I get the latest updates, if I renew support or do I have to buy new license for Downloading the latest version for update?
Hi,
Thanks for contacting us!
No, you do not need to renew support or purchase a new license for updates. You can simply go to – https://themeforest.net/downloads and download the latest version of the theme or preferably register your theme in Enfold theme options – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and update the theme from WordPress dashboard
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Best theme on the market, you have a area to add your own widgets / sidebars for other pages and post. Ever consider making that a separate plugin on the market? Yes there are others, but none compare to yours.
Hi,
Thanks for your kind words
We discontinued our older themes only to focus on developing Enfold so i do not think we will be creating such plugin. Sorry
Regards, Yigit
We have been using Yoast Premium with Enfold. After updating everything we started getting problems in the editor – couldn’t get to the link options and couldn’t see yoast. We dissabled yoast premium plugin and now enfold works. It’s unfortunate that this theme no longer works with this very popular plugin.
hi, Hello how to delete the links on the photos i do not want links just the photos Thanks for your help have a good day
https://www.zupimages.net/up/19/47/hluj.pngHello, can you guys please investigate the issue I have posted here https://kriesi.at/support/topic/site-is-down-because-of-enfold-theme/?bbp_reply_to=1158434&_wpnonce=985a58bcb7#new-post the site is down for 12 hours because of what I believe to be a problem with Enfold (the site runs with a different theme). Thanks in advance!
After the latest update my Layerslider (that comes packaged with theme) is totally off and not scaling here: https://budgetwebsiteco.com/moh/. I had it working fine and already spent many hours on in. Do I have to write custom css for all different size monitors now?
Hello, If there any template of your theme that can be used for Rent a Car with booking payment? (woocomerce)
Hello, after the upgrade to Wordpress 5.3, the edit pages in backend are blank. Chrome Inspection gives some js issue BuilderGutenberg related. php version 7.3
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ and share WP admin logins in private content field so we can look into it?
Regards, Yigit
Hi, done, thanks!
very basic and i am struggling to find where to import dummy conent, ive imported the theme style I like but the pages content is not complete, plug-ins missing etc. please help as right now i cant use anything.
for the record, i mean my issue is basic, not the theme
Hi,
Thanks for contacting us!
After activating the theme, you can go to Enfold theme options > Demo Import and import any demo you like. You can read more on importing demos here – https://kriesi.at/documentation/enfold/import-demos/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello, please could you tell me if there’s a way to change the email subject line for each use of the contact form?
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ and elaborate on the changes you would like to make?
Regards, Yigit
Hi,
Thanks for contacting us!
Please refer to this post – https://kriesi.at/documentation/enfold/header/#Header-Styles and set your new pages header to transparent
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hello, when you plan to make a new Enfold demo like Enfold 2017? I think it is time to make something more better and awesome with more options/functions and more new demos
Hi,
We have a new team member who is currently working on new demos. Hopefully they will be available soon
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi, I have woocommerce 3.7.1, enfold 4.6.1 and wordpress 5.2.4. Is it safe to update to the last versions of each? Let´s say woocommerce 3.8, enfold 4.6.3 and wordpress 5.3. Thanks!
Hi,
Please wait for new version of Enfold for WooCommerce 3.8 compatibility. We have noticed some issues with WC 3.8 and we are almost done fixing them. It will be released soon
Regards, Yigit
Ok, thanks!
Hi, Is it now safe to update to the last versions? Let´s say woocommerce 3.8, enfold 4.6.3 and wordpress 5.3.? Thanks!
Hi, The new wp 5.3 is arrived an can be downloaded. Can I upgrade without any problems, together with enfold?
Hi,
Thanks for contacting us!
Yes, you can use the latest version of Enfold on WordPress 5.3
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi, thanks very much for your answer, Ill go ahead an make the update!
Please can someone help me with the Layer slider WP which is included in the enfold theme? Its working fine on PC and Android, but really bad on IOS.
Hi,
Could you please replace /enfold/js/avia-snippet-cookieconsent.js file with this one – https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js in Appearance > Editor? After that, please make sure to flush cache
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hi, thanks, i changed the code and flush cache with W3 total cache, but still its not working on Apple :/ PC and Android looks exactly how i want…but apple…grrrrrr:)
plese do you have any idea how to fix it? its working fine on pc, android, just apple makes troubles
“This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.”
After updating the theme all my website forms are getting this message. I have reCaptcha deactivated in Enfold settings.
Hi,
Thanks for contacting us!
Please refer to this post on our documentation – https://kriesi.at/documentation/enfold/privacy-cookies/
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
Hey Enfold Fam! Curious going into 2020 If mobile parallax image backgrounds or layers is possible yet? ⚡️
Hi,
I have forwarded your request to our devs. We will review our options and hopefully enable it for mobile
Regards, Yigit
Fantastic work i wish you huge and successful sales for the week.
Hi,
Thanks
Regards, Yigit
Please, with woocommerce 3.8 not only Custom Product Tabs for WooCommerce have an issue,... also default tabs in product have an issue and show one tab on top of the other. Please take note of this and fix for next update.
Hi,
Thanks for your feedback. We have fixed it and it will be included in upcoming version
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/
Regards, Yigit
