Discussion on InteriArt - Furniture & Interior WordPress Theme

Discussion on InteriArt - Furniture & Interior WordPress Theme

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284 comments found.

Is this theme support the RTL? and any special discount on this theme?

Hello,

Thanks so much for your interest in our theme. This theme has already supported the RTL version. You can refer to our demo here:

http://wordpress.templaza.net/interiart/?page_option=rtl

However at this moment, we don’t have any discount available for this theme.

Let’s me know if you have any further question regarding this theme.

Best Regards,

Create a ticket Forums Documents

Hello

I really like your template but i need a minor customization on the portfolio. on mouse hover i would like to show the brand logo as an overlay on top and then when i click on it i want to open a new tab link.

Can you this customization for me ?

Hello,

We are so happy to hear that you like our theme. Regarding your question, we offer the custom work service, so if you want to customize this part or something else, we can check and estimate the time and fee.

You can navigate to this link to ask for the custom work and send us a screenshot the part you want to customize: https://www.templaza.com/service.html

Best Regards,

Create a ticket Forums Documents

Hi, I want to my website to look like the Demo Home #1, but I can’t find how to do it. Can you please help me ?

Hello,

Thanks so much for using our theme. To have Demo Home 1 and other content, you can import demo content by going to Appearance > Interiart Demo Import.

After importing, you can go to Pages to edit the home pages.

In case you need any detail assistance, please submit a ticket and send us your site information.

We will help you check in the backend.

Best Regards,

Create a ticket Forums Documents

Hi,

I purchased the theme some weeks ago (good job), and I wonder how I could add more than just one picture for each customer from the portfolio. For now, it’s managed through the “featured image”, but we can only set one picture at a time.

Thanks in advance.

Hello,

Thanks so much for using our theme. Regarding your question, you can open the Portfolio detail in the backend, select a Post type (Image or Slideshow). And you can add other images: https://prnt.sc/pakqk0

Please check this option again.

Best Regards,

Create a ticket Forums Documents

I bought this theme but when i import demo12 is missing and it,s really urgent otherwise i will lose my client.

Kindly resolve this issue asap .

I’ve already replied it.

Please check it again.

Best Regards,

Create a ticket Forums Documents

Got the replied , its working now .

Thanks for the support.

You are welcome :)

Feel free to contact us if you need any further assistance.

Best Regards,

Create a ticket Forums Documents

Hi,

I purchased the theme some weeks ago (good job, great theme), and I wonder how I could change the portfolio slug.

Thank you in advance.

Hello,

Thanks so much for using our theme. For the question, we are so sorry but at this moment, there is no option to change the portfolio slug.

Best Regards,

Create a ticket Forums Documents

Hello,

I really like the template.

But, after install theme unable to fine hoempage version 12. Please do needful on this asap.

Can you please install theme on my sever with demo of homepage version 12? If you could that will really help and i will share my server details via email.

Kindly confirm.

Awaiting for your response.

Thanks!

Hello,

Thanks so much for contacting us. We supported you via the private ticket.

Do you need any further assistance?

Feel free to contact us again.

Best Regards,

Create a ticket Forums Documents

I am importing a demo template in the WordPress background prompting me 503, like this: Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. Apache Server at www.xxxxxx.com Port 80

Hello,

Please go to Dashboard > Portfolio > Open each portfolio to change images.

We also replied your ticket.

Please check it again.

Best Regards,

Create a ticket Forums Documents

The portfolio of the official online demo is fundamentally different from the portfolio in my demo template. There is no label, I can’t add it myself, I can’t modify the image. All of the templates in your demo are perfect, but in my template. It’s a broken one. This question is not as convenient as I thought. I am very painful because I can’t modify anything.

Hello,

Please send us your site information via email or ticket. We can help you check the problem.

Best Regards,

Create a ticket Forums Documents

I just purchased this theme, however Demo is missing some of the pages that I wanted to use :( . I’m quite disappointed, I have no use for the theme without those demo pages. ( I also opened a ticket and still got no response). Please let me know if there is a way to get those pages

Hello,

We are so sorry for the problem. Regarding your ticket, because we have replied tickets in order of receipt, it takes time a bit.

We will reply it as soon as possible.

Best Regards,

Create a ticket Forums Documents

It’s all working well now and I am enjoying the theme. Thank you for the great customer service.

You are welcome :)

Feel free to contact us again if you need any further assistance.

Best regards,

Create a ticket Forums Documents

Hi – the Category Grid Item and it says that it can be  adjusted to have 3 columns? http://tinyurl.com/y335e35o . But for me it stil shows 2 items one next to another…how can I fix this. thanks

Hello,

Thanks so much for using our theme. I checked on my localhost, the element is working correctly. Please make sure that you are using the latest theme version (2.8.5.1).

In case you are using this theme version, please submit a ticket and send us your site information (URL, login information).

We will help you check it.

Best Regards,

Create a ticket Forums Documents

Hello.

On some pages, the left main bar containing the menu is broken. Broken means that the menu item are displayed inline instead of a normal list layout and also if there is any submenu it desn’t display anymore. On certain pages the submenu is displayed under the parent item instead of to the right of the item. The social icons are out of their placeholder.

Some pages are simple “pages” in wp and all the blog pages are displaying this issue.

Nice theme but configuring the sidebar is a pain. (header type 7)

I expect that I don’t have to add a header option for each page if I already set the default header option in the theme configuration page and my pages have the default template or blog template. :)

Hello,

Thanks so much for using our theme. In order to help you check the problem, please submit a ticket and send us your site information (URL and login information).

We will help you check the issues.

Best Regards,

Create a ticket Forums Documents

Hello

I have got problem trying to install the WpBakery Plugin after activating the theme.

The error reads “Download failed. A valid URL was not provided.”

minimum version requirement to get started is 6.03.

Regards

Hello,

We are so sorry for this problem. We have already released a new version in which the WPBakery Page Builder is included.

Pls download the theme package and update the site again.

Then, you can install this plugin normally.

Best Regards,

Create a ticket Forums Documents

I i have purchased the theme months back and not used it till now. have installed latest version. but the home page 12 is not coming

Hello,

We are so sorry for this problem. At this moment, the demo content for import has not included. We will supplement this part in the next update.

As a solution, you can follow the document included in the theme package. In the document, we gave you quite detail instruction to create this home 12.

Thanks and Best Regards,

Create a ticket Forums Documents

I have set the default theme Homepage 11 as my homepage. However, the menu items are not appearing. Submitted ticket #2060458.

Can you look into it immediately?

Thanks.

Regards

Richard Cheah

Hi

I have refreshed the page. The homepage is working fine. However, if you click on the menu to go other pages say “Porfolio” or “Contact” page, the menu only show the name of that respective page. All other menu items are missing.

See here >> https://snag.gy/ta3qJK.jpg

Can you look into it again? Looks like you will need to tweak it again.

Regards

Richard Cheah

Hello,

I set it up again. Pls check your site again. Because the menu font color is white same with the menu background, you can’t see menu items.

Now it’s working fine.

Best Regards,

Create a ticket Forums Documents

Perfect. Hope all the issues are not gone.

Thanks.

I have got problem trying to install the WpBakery Plugin after activating the theme.

The error reads “Download failed. A valid URL was not provided.”

Please advise how to go from here to installing the WpBakery plugin where it says the minimum version requirement to get started is 6.03?

Thanks.

Regards

Richard Cheah

Hello,

I’ve already shared the plugin via your email. Pls check it again.

Best regards,

Create a ticket Forums Documents

Well received.

Thanks.

You are welcome :)

I’ve A Problem In TZ Grid Special Visual Composer Addon, It Does’n Display Images… I’ve Open A Ticket (2049440) On Support System Hope You Fix It I Like Very Much This Themplate….

Hello,

Thanks so much for using our theme. And we’ve received and replied your ticket.

Pls check it again.

Best Regards,

Create a ticket Forums Documents

Great theme, friend. Got it in Envato Elements. Just need to know hot to disable sticky header? I don’t want the floating menu when I scroll down. Thanks!

Also, is there a way to disable it on other pages, like contact and about us?

Hello,

Pls try this CSS:

.tz-header.scroll{ position: absolute; }

Best Regards,

Create a ticket Forums Documents

Hello. The gallery pictures on the detail product page are not showing. Can you solve this problem with the instruction or patch.

Hello,

You can check if there is any space in the product image title. It would be more convenient for us to check the problem if you can make your site go live for a while.

You can active the Maintenance mode to prevent others from accessing your site.

Then, you can send us your site and login information for checking.

Best Regards,

Create a ticket Forums Documents

Ок. thanks, When we place the site in live mode on domain, we will give you access

Okay :)

Best Regards,

Create a ticket Forums Documents

Hello,

We are having the following problems with the theme. We purchased it from Envato Elements. Kindly assist us.

1. The Revolution slider settings cannot be changed so that it can pick slider 7 which is our preferred. Where do we change these settings?

2. WP Bakery BACK END EDITOR fails and give the error below when you click on it. We are therefore unable to properly edit this template.

Fatal error: Call to undefined function putRevSlider() in /home/oakwoodw/public_html/coolinteriors/wp-content/plugins/tz-interiart/admin/vc-extension/visual-composer/vc_templaza/header/tz_header.php on line 245 The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.

3. Because WP Bakery back end editor is not working, we are unable to even upload background images in the features sections and much more.

Regards,

Hello,

Thanks so much for using our theme. Regarding the problems, I’d like to answer as following:

1. Do you want to change the slider displayed in the front end? You go to Pages/ Open your home page/ Open Revolution Slider element to change the slider.

2 & 3. Please make sure that you are using the latest theme version. Pls create a ticket and send us the site and WordPress login information.

We will help you check it.

Best Regards,

Create a ticket Forums Documents

Warning: POST Content-Length of 74011955 bytes exceeds the limit of 8388608 bytes in Unknown on line 0 The link you followed has expired.

Please try again.

Hello,

Thanks so much for using our theme. Regarding this problem, you can go to the php.ini file and edit the following information:

upload_max_filesize = 1000M; post_max_size = 1000M;

Then, you can try uploading files again.

Best Regards,

Create a ticket Forums Documents

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