13535 comments found.
just want to share that the thim counter box font color cannot be modified, hope someone can share to solve this. thanks
Hi decerius,
Let me help you out 
Just send me a request to edusupport@thimpress.com with subject “decerius – Eduma Support”.
Hi, when creating a new user and they receive an email the “To set your password, visit the following address” link is redirecting to a blog post. Also in the member popup login the “Lost your password?” link redirecs to the same blog post. Can you please let me know from where I can set the correct link?
Hi TDD1,
Let me check your site first. Just email to edusupport@thimpress.com with subject “TDD1 – Eduma Support”, our team will try the best to help you out
Your support time is expired, please consider renewing.
Hello, is it possible to use all add-ons inclued with LearnPress but with another theme? Or those just work with Eduma?
Hi Ohmaria,
Sorry but the addons licensed just only with Eduma theme (or another edu themes from us).
Hello,
Is the template compliant with the GDPR… because there is no check box in the registration form to accept the privacy policy, and according to the GDPR should be …
greetings
Hi Korporacja,
The WordPress system already had the GDPR process. So You just simply need to setup the privacy link in the register form. Let me check your current system first then I will guide you set it up. Just email me to edusupport@thimpress.com with subject “Korporacja – Eduma Support”.
world-class Design and Word Class support .Its best support for the template i ever had in my life .Thank you for the un conditional Support round the Clock .
Hi gst2727,
Thanks for the kind words You can leave a 5 star rating here https://themeforest.net/downloads#item-14058034
Hello I love the theme. I love the functionality of it. Please do not laugh, but I would like to use the theme to sell “Digital Downloads”. I’m planning to have only a few products and instead of individual courses, I will have individual “Files” for sale with the description. So, here is my question. Is it possible to rename “Courses” to “Files”?
Hi AndreyUsa,
Yes It will be very easy with Loco Translate plugin.
PRE PURCHASE QUESNTION…. I really love your theme! Thanks for making something like this available! Awesome work! I want to do a course that the user must complete every week some tasks but they can’t move forward without finishing the first week…. withi this theme can I send reminder emails about the progress to get them moving?
and only allow to move forward to the net week once the first week is finished?
Hi renatafortes,
Right now we don’t have it yet 
Hi, thanks for your answer. it should not be a problem, i can setup it up to work with automated emails from mail-chimp along side… but might not work… do you offer customizing services? Another question is… can i lock the lessons so they can only move to the next one once the previous lesson was completed? Thanks!
Hi renatafortes,
Yes we do provide the customization services
And yes, you can use Content Drip addon for that option
Once I updated to WP 5.4 I started getting HTTP Error 500….. I tried to deactivate many plugins, but nothing worked, it was one-and-off. https://prnt.sc/py9ho5 .... Could there be any conflict with the required plugins and the new WP 5.4??
Hi g7submit,
I have checked and the current WP version is 5.3 and it still working okay with all those plugins and the theme.
Let me check your system first. Just share the site info to edusupport@thimpress.com with subject “g7submit – Eduma Support”.
current WP is 5.4 …... I have messaged you…. You will need to keep refreshing before ANY page opens.
username: eduma
password: edusupport@thimpress.comURL is in your email box.
Thanks.
my apologies, it is 5.3. I don’t know where I got 5.4 from. Apologies!
Hi g7submit,
Our team is checking your case.
frontend dashboard for instructors, admin etc? came in or still under dev? – Thanks
Hi Singeringer,
The addon is available. But it not included in the theme as another premium addons. You will need to purchase it separately with 30% discount https://thimpress.com/product/frontend-editor-add-on-for-learnpress/
how do you add latex letters to quiz questions and answers?
in future are you planning for mobile app integration like WPLMS theme in wordpress…
Hi sujay_92,
Yes we have a plan for it. But right now our team is focusing on LearnPress 4.0
Thanks for your concern.
using h5p to create my courses, can i get results of the students performance and can the user see course history in profile section?
are h5p videos protected from download?
Hi biodunbills,
Yes the result will be stored. About the download, in reality, we can’t protect those content. https://stackoverflow.com/questions/9756837/prevent-html5-video-from-being-downloaded-right-click-saved
How to remove price in each course .Your support helps me a lot for many people who had purchase the template .
Hi gst2727,
The fastest way is using a custom CSS code. Let me help you set it up. Just email me to edusupport@thimpress.com with subject “gst2727 – Eduma Support”.
Hi I have read all comments for disabling the BUY TICKET and followed the instruction provided. However the section for buying ticket is still showing on my page. I have disabled it and the widget is empty as well.
I want it to either say free without login option or just dont show at all.
Please help me thank you.
Hi siarva,
Let me check your current system first. Please email me to edusupport@thimpress.com with subject “siarva – Eduma Support”.
Pre Sales Question: Can i have a Live Classroom / Virtual Classroom / Webinar kind of setup in this theme ?
If yes how?
Hi Kartavya,
We can combine those features buy using another plugin. e.g. https://wordpress.org/plugins/wp-webinarsystem/
Please how can i create this type of interactive video in this link – https://educationwp.thimpress.com/courses/learnpress-101/h5p-items/interactive-video/
Hi biodunbills,
You will need the H5P addon to activate this option. For more information, please contact us at edusupport@thimpress.com with subject “biodunbills – Eduma Support”.
Hi,
I’m using Eduma theme in that, I need to know how to edit/add form fields of [learn_press_become_teacher_form] on ‘become a teacher’ page.
Thank You
Hi sisesoft,
We will need to discuss more about this. Please email me to edusupport@thimpress.com with subject “sisesoft – Eduma Support”.
Hello,
my website use Academy Theme. There is any procedure for import the data? How can I do the migration correctly?
Thank you very much!
Hi calithos,
You are using this one https://themeforest.net/item/academy-learning-management-theme/4169073?
Yes. I want buy the theme, but I need before the procedure for the importation. My website is working since 4 years ago.
I waiting for your reply
Thank you very much
Hi calithos,
Our theme is using LearnPress LMS plugin. So you will need to manually copy your existed courses to our system.
Is there any way to restrict 1 account access at the same time different different ip? I am talking about sharing accounts among different users.
Có cách nào để hạn chế việc 1 tài khoản truy cập cùng 1 lúc nhiều ip khác nhau không? Tôi đang nói đến việc chia sẻ tài khoản giữa các người dùng khác nhau.
Hi jonmu,
We have plugins for that. For example, please try this one https://wordpress.org/plugins/loggedin/
Thank you for support. I wait to black friday, i buy this theme for you 
Cheers
Do I still need to install visual composer and Site Origin if I want to edit the theme with Elementor Pro…?
Hi RisingCity1,
Of course you just need only one Page Builder plugin.
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