6627 comments found.
hola, a la pagina de productos se puede subir videos desde youtube para cada producto?, esperando su pronta respuesta.
Hello,
Thank you for your attention to our theme!
Here is an example of a product with video – https://xstore.8theme.com/product/product-classic/
http://prntscr.com/q2ne9v – upload your Video in 3 formats: MP4, OGG and WEBM, or you can use YouTube or Vimeo iframe code.
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Hola, gracias por su respuesta, respecto al QR de producto se puede eliminar de la pagina de productos?, mas vien quisiera el QR para cada tienda de cada vendedor, ya que lo nuestro sera un markeyplas de artesanis. Se puede? . Saludos.
Hello,
Yes, it’s a widget. You’ll be able to remove it from widget area.
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Can you make that on product page, after Add to cart is clicked, that the cart list will open?
Hello,
Disable Ajax Add to cart in Theme Options and enable redirect to cart in WooCommerce > Settings > Products.
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Hello,
Mini cart popup appears if the add to cart button is enabled on the grid https://gyazo.com/ec61e99c912c9c778f8152ba296bdf5b It appears if you add the simple product to cart on the single product page. So, what is your question about that? Could you clarify, please?
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I wanted that same behaviour, as well on the product page, maybe because I have a variable product, its not functioning to me?
Hello,
Variable product does not have Ajax add to cart and it reloads the page after adding to cart, so it does not call the mini cart popup because of page reloading. Also, I don’t see purchased label for your account. Did you bought theme from our account?
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Why is my custom CSS for plugins like the Cookie Notice being overwritten by xStore CSS? The buttons across my site should be green, but since the new update, it’s forcing many of the buttons across the site to be black on hover, and the entire site has a black BG and I specifically told it to be green. WTF?
Please stopping making things on the theme worse and worse. It’s bad enough that the xStore Core plugin doesn’t update through the dashboard, no matter what my server settings are, because the last person who checked my server settings said that they were all as they should be, and yet nothing. I have seen in the comments on here that it doesn’t work for a lot of others and yet you guys don’t ever implement it being able to be updated via the Envato plugin.
What an annoyance it is to have our websites completely look like crap until we go in there and update the plugin manually!
Hello,
You have contacted us via the author contact form. Please, answer to our email and we’ll check why you don’t have notification about plugin update and what is wrong with your styles. Anyway, to avoid problems we recommend you to update theme/plugins on production only after testing it on the staging site. Then you’ll have time to sort out and fix issues on the staging and then move update to production when everything is ok. We always ready to help with theme/plugin update, you just need to contact us.
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Hello,
We have been trying to contact you since Tuesday. No answer form you. Why don’t you reply to our emails? You left a comment, sent email and 1star rating and do not reply to us.
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trying to install this since update and it wont, just keeps saying it could take upto 2 mins to import and its been 10mins already ?
Hello,
Make sure you have checked all the server requirements before the installation - https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Try to clear browser cache, then try to install the desired version via XStore Dashboard > Import demos.
Submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe the problem in more detail, provide URL + temporary wp-admin access, and our team will gladly assist you.
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where can i downlaod the slider about us
Hello,
You can download XStore import files from this page – https://www.8theme.com/downloads/ If you can’t find the desired slider there, contact us via form on this page – https://themeforest.net/user/8theme
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Hi, latelly I’m having a lot of visual issues since the last update, Im gettings this message as well “XStore Core plugin requires the following theme: XStore v.6.2.2 or higher.” and I dont see a way to update it, please provide this update…
Hello,
Go to Dashboard > Updates > press Check again button to get notification about theme update if you still don’t have it and then check theme to update it. If after these actions you still have problems contact us on the support forum or using contact form.
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It worked and fixed everighing, thanks a lot!
Hello,
You’re welcome!
Have a nice day.
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Anyone having issues not being able to export theme options in the latest release?
Hello,
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe the problem in more detail, provide URL + temporary wp-admin access. Our team will help you.
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Hi guys all the post in the blog show in bold and in the backend are without bold how can i fix this? thanks!
Hello,
Maybe you missed closing some strong tag in the post content or widget. Submit a topic on the support forum and provide temporary access to your WP Dashboard to check and help you.
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I test making a new post and have the same error. I´m not work with tags i test in gutemberg or bakery page builder, in visual mode not in html mode. thanks!
The problem it´s only in the post format in the pages are ok.
Hello,
Look, unfortunately, we don’t have magic 
and can’t find the reason by description only. We need to inspect the blog page (backend and frontend) and maybe files depending on the page inspection results.
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i change the roboto font from 700 to regular and fix the problem. strange.
Hello,
Roboto 700 is the bold font-weight of the Roboto font, so if you used it for the body or main font in typography it’s not strange that you had the bold text on the frontend. We are glad to hear that you sorted out.
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hello good morning, I have a problem with the last update, since the field of adding coupon and redeeming the points does not appear, this only happens when you enter from a mobile device, this is how it looks on my website: https://prnt.sc/pysabp and I need it to look the same as in your demonstration: https://prnt.sc/pysaz2, I would greatly appreciate your help, happy day.
Hello,
Could you, please, contact us using author contact form and provide link to your site and Dashboard access to check and help you?
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Hello, can i have the purchase code for Slider Revolution – Premium responsive slider ?
and for Subscriptio ??
and for YellowPencil – Visual CSS Style Editor?
why they are not activated ???
Hello,
Please, read this post about bundled plugins and activation of bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins Follow the documentation if you need to update them https://xstore.helpscoutdocs.com/article/37-plugins-update
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Hello, I would like to know if it is possible to update the WordPress. The notice arrived: WordPress 5.3 is now available!
I look forward to your instructions, Regards, Toni
Hello,
Yes, you can update it. XStore is fully compatible with Wordpress 5.3
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“beautiful and feature rich theme for any ecommerce portal. worth having for any kind of e-commerce business.”
5 star rating from smrahulshivam for Customer Support.
Hello,
after update we miss the Tab Additional Information with the default points e.g. Shipping, SKU, MPN and some other.
hope you can fix it, because google show us problems with that.
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Hello,
Have you updated Core plugin? Please contact us via form on this page – https://themeforest.net/user/8theme Provide URL of your site and temporary wp-admin access.
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Hello, A few days ago, the theme was 39 dollars. Can I benefit from this price ($ 39) please?
Hello, sbtag,
Thank you so much for the interest in XStore
The promotion has ended.
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Please help with the z-index? Check https://zlatarnamursic.si/ Add something to your cart and wishlist. Then check with the mouse (cart – hower). The menu overlays the card, wish list, login – registration ..
Hello,
Thanks for using our theme.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please submit a topic on this support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , and our team will gladly assist you.
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Ok, Thanks!
Hello,
You’re welcome!
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Hello, I would like to know what forms of payments included in the system? and if the translation to Portuguese – BR is 100%
Hello,
Thanks so much for the interest in XStore.
Our theme uses WooCommerce payment gateways – https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/
XStore can be translated, for example, using Loco Translate plugin https://xstore.helpscoutdocs.com/article/30-base-theme-translation We provide pre-created language files of the theme. They were contributed by our users that’s why the amount of translated strings might vary – https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore
Feel free to ask if you have any other questions.
Regards
How can I transfer my regular license to my client? I cant give my account because I have bought other template. Can I give the purchase code and it will be using on 1 site only.
Hello, vimash,
Thanks so much for using XStore
Yeah, you can give your purchase code for your client or just register theme for customer’s admin panel.
Regards
Thank you for reverting back. So I can give him the purchase code and it will be using on only 1 site. He will therefore get all updates? Sorry but I didn’t get your words “or just register theme for customer’s admin panel.” Did you mean second option I should buy another license for the client? Thanking you in advance.
One standard license is valid only for 1 website. So you can give your customer the purchase code and it will be using on 1 site.
Ping us along the way if you have any question.
Regards
Thank you very much for your kind support. I will get back to you if face any issue
Hello,
You’re welcome!
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