16332 comments found.
Hi, we have already two shops run with journal theme and its great!! In one shop we want to add a Gallery…but we have no success after hours of tires.
In the module section we set our Galerie
Now we want to have a extra site for the Galerie…
we add a new Layout in Journal Calls “bilder” and add the Gallery module.
But we can not find this page -> we will add in our menü a link to this page.
thanks sven
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, please, help me to understand how to hide zero product’s prices around the shop. Should I code myself this in controllers and views or maybe it’s possible to hide this through admin panel? Thanx, your theme is great!
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi,
I want to buy Journal theme, but my site is made in 2.3.0.2 (because of translation) and I am affraid of getting same result as on demo version . Are demo data availible for oc3 and oc2? I like catalog page, search result page, quick checkout page, user area pages etc. I wan to have it same in 2.3.0.2. Do you have demo for it?
Perhaps for you this question are silly but I dont want problems later.
Regards
Hi, all demos are the same for both Opencart versions. You export the demo from our OC3 demo admin and import it into your OC 2 installation.
Best Regards.
Thanks
Dear journal Support theme i have extended my support license and i did not get any support from your end and even i can not submit any ticket .its much panic
Hi, we have received a ticket from you but standard reply time can be up to 24h and it hasn’t passed that much time since you filed it.
Thanks for your patience!
Hi, i been using your theme for awhile now. I like it a lot. I wonder if you will add images swatch option function to the theme. Most item come in many difference color. I would like to be able set a main image for the product, then add all available product color option to product listing. When the user click/select difference color option the image auto swatch to associate product image.Other opencart themes available
Hi, thank you very much but unfortunately that’s not something on our radar at the moment. The product page main image cannot be swapped based on options in the current configuration. Please consult with an Opencart developer for a custom code solution or look through the Opencart extensions page for 3rd party mods that may be compatible with Journal 3.
Best Regards.
Journal3 has excellent features and the author obviosly spent a lot of hours making it great however they didnt spend enough time on making the user interface easier to quickly locate where to make changes globaly like in Journal2 and before. Many of the modules are named the same but have different functions, and also you have to dig a few levels to find some of them. Also in Journal3 I dont like that if you change the name of a module it will be deselected (deleted) from other areas where its being used and starting in Journal3 you have to download the demo skins that have modules with names that pertain to the demo and which you will want to rename but which causes the module to be deselected where it was being used. For a person like myself that has no web building experience I would like a manual thats not so vague, and please make more instructional online videos like in previous versions. Thank you.
Hi and thanks for the feedback! As Journal is quite flexible covering many use cases it can seem overwhelming at first but the entire system is laid out based on thousands of customers feedback.
The reusable variables and styles are allow for quick edits across the entire store, then just need to be understood and played with a bit to get used to them.
If anything is unclear we are here to answer any questions, just please file a ticket on our support page with any theme related queries you may have.
Best Regards.
Hello, how can I translate page breadcrumbs for this page: https://www.journal-theme.com/7/index.php?route=product/catalog
Also, how to add SEO meta title and description for “All products page”? This is very annoying part of all opencart translations because I can’t find how to translate it and add SEO texts.
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
I have bought Journal 2 Theme some time ago back in 2015 and I need to make an upgrade to version 2.16.8 which is max I can do, without upgrade OC 2 as well!....So, can you please be so kind to let me know from where I can download this Journal version 2.16.8..which I missed to download at the time you post it? Thank you and looking forward!
Hi, sure, you can grab it from here: https://www.journal-theme.com/v2/download/
Best Regards.
The theme is very very very slow in comparison with the default theme, How do we speed it up?
Hi, you may need to set up some performance measures, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, is it possible to show the page load popup only on the homepage? At the moment it is showing on all pages and could be irritating for the visitors.
Hi, sure, you can add the module in the current layout only, like home. See 2b here: https://docs.journal-theme.com/docs/layouts/layouts/
Best Regards.
Ok thank you for the quick reply. One more thing, I have just started a project with OC 3.0.3.2 but after reading in the forum I’ve decided to use OC 2.3.0.2 to avoid the issues. What would you suggest? Also, would OC 2.3.0.2 work on PHP 7.2?
Hi, both versions work fine with our theme, it’s up to you to decide which one to use, based on what other extensions you are using, etc. Both should work fine with php 7.2.
Best Regards.
Hi, I config static asset url. Pagespeed is increase but in account link of site icon can not show, other site is good. Can you help me? My account out of supported Link good https://dke.vn Link bad https://dke.vn/index.php?route=account/login
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
My support has expired 
Support is only provided to verified buyers so we won’t be able to help without proof of purchase.
Best Regards.
Question about Contact Form: Why when the form is submitted this message is shown: https://prnt.sc/pyn9wg ? And why there is no message for success submitted form? Thank you.
Hi, you can change that message from Journal > Modules > Contact Form.
Best Regards.
But why this popup shows? And why there is no message for successful submitted form?
That is the success message when the form is submitted so not sure I understand. You can customise the text in the Contact Form module.
Best Regards.
Hi, you need to work with the column width on differnet breakpoints inside that menu builder. See https://docs.journal-theme.com/docs/layouts/columns
Best Regards.
Home ->The page you requested cannot be found! – Continue How To I Remove / Chage
Also Showing Error Browser Tab Same Content – The page you requested cannot be found! – sale2sale
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
I tried to export and import customized journal content onto a live site from MY OWN DEMO site and I got this Error:
Parse error: syntax error, unexpected ‘{’ in public_html/system/storage/modification/catalog/view/theme/journal3/template/journal3/product_card.tpl on line 3
It has something to do with google tag manager plugin? How do I go around it?
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
Hi, one information: how do I remove the image of that girl in green from category menu in layout 1? I can’t find it anywhere in journal3 administration… Thank you in advance Best Regards,
Hi, that might be a row background, access your menu item, locate the row in the builder and edit row options (small pencil button, seen when hovering over the row).
Best Regards.
Yes, I know how to do it, but the problem is that in the “catalog categories” module you can’t edit the overlay image on the right background but only those related to the categories. Can you tell me exactly where it is?
Hi, that’s not in the Cataog module, it’s in the menu item. Journal > Modules > Flyout Menu > Menu Item 1 > Row… (small pencil button, seen when hovering over the row).
Yes, I went, but I can’t find the photo to remove it
Hi, please file a ticket on our support page and consult with our developers.
Best Regards.
unfortunately the support has just expired and i can’t to submit form
That’s where the image is at based on your initial instructions. We would need to take a look at your store to understand what’s going on. Or at least send some screenshots.
Best Regards.
It’s the photo of the girl with the green sweater and the hat, under “shop by category” menu in your journal3 demo 1. How can I send you a screenshot?
If it’s this one then I have provided the details you need to change it: https://take.ms/Q5Sy9
Best Regards.
Finally I found the photo and I deleted it, thanks a lot for the support, you are the best!
Hello. Is it possible to disable the language switcher from the top ? I dont want to delete the extra language, just disable the switcher show there in the top of the template. OC 2.3.0.2 Journal 2 Thanks
Hi, sure please look in Journal > Skins > Edit > Catalog Mode…
Best Regards.
Thanks for replying BUT I cant find the path to where you re saying. Using Journal 2.16.8 . Here is the menu I have: http://prntscr.com/py1v5z There is in the Journal>Settings>General> this one: http://prntscr.com/py1ve5 But no option to disable it .
Hi, sorry that’s for Journal 3, in your case look in Journal > Settings > Catalog Mode…
Best Regards.
1. Hi. Im using your demo theme 7 but I want items from demo 5 to be floating with it. I want a “wish/account” and “cart floating” as well as a “custom phone number” with rest of menu – on the right hand side. I have been looking at the customization for last 2 days and reading up but still have no idea how to ad extra link module (or something else) to MAIN menu bar in demo 7.
2.Also, how to change Grid item “cart part/line” layout from Demo 7 to something like demo 2 where there is just a bar with 3 icons.
And in the future updates, can you make certain parts / looks of your template exportable (examp. certain modules – not all). Sort of making export button on your specific sections and not all general layout, modules. It would be easier to combine different elements from different demos.
Please help
No Worries, I solved the both issues.
hi is there away of removing the h3 tags from the footer in journal 3 opencart 2.3.0.2 as i don’t want there there eg
About Us
Hi, you can just remove the title from that particular Links Menu module found in Journal > Modules > Links Menu… or directly edited from the footer columns (small pencil button, seen when hovering over the module).
Best Regards.
but doing that i cant find away of removing the h3 tag without just taking the title off all together surely there away of removing the h3 tag and keeping the title
There isn’t actually, you’d have to edit the relevant core files to change that H3 into something else.
Best Regards.
can you tell me were in the relevant core file to change it and what file they are ??
catalog/view/theme/journal3/template/journal3/module/links_menu.twig
For more info please file a ticket on our support page and consult with our developers.
Best Regards.
Hi guys,
I cant seem to get the menu to become sticky on scrolling.. am i doing something wrong? menu type is compact and i set the sticky header status to on.
Thanks in advance
Hi, this should work as expected by default, as it does in our demos. There could be interference from other mods or extensions or some sort of javascript error not theme related. We’d need to take a look at your setup to understand what’s going on so please file a ticket on our support page and consult with our developers.
Best Regards.
figured it, top bar height needed a value in it for some reason..