1458 comments found.
Hi JanStudio,
Does the theme support AMP for mobile pages? There is a plugin that I would like to use: https://wordpress.org/plugins/amp/
Would be great if this could be implemented. Google has gone Mobile first a while ago, and speed must be up to par for mobile too.
Hi, Our theme compatible with plugin https://wordpress.org/plugins/amp/ and work with blog post, page but some plugins not compatible with this plugin. If you don’t include products in blog post, just text content you can use this plugin.
Kind regards
Thank you for the reply. I would like to suggest you take a look at Google Page Speed (mobile). If you could get that score up with the theme out of the box. That would be a unique selling point.
Hi,
Please use plugin Auto Optmize, Super Cache and CloudFlare CDN for your site, that will speed up your site.
Kind regards
Hi,
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problem.
Kind regards
Hi,
Please use plugin https://wordpress.org/plugins/autoptimize/ https://wordpress.org/plugins/wp-super-cache/ and cloudflare CDN
Kind regards
Hi guys, I am writing to get information about a change I would like to make to the site.
Premise: I disabled everything concerning the hover of products in the catalog (so to speak quick view, add to cart, etc.)
Problem: Now I noticed that as a mobile, clicking on the product does not take me directly into it but simulates hover. To access the product I need to click a second time.
Help: Can you tell me the file to be modified so that you can access the product directly, then with just one click?
Thank you very much in advance.
Hi Francesco_Antonio,
I check your profile but don’t see you bought our theme. If you bought our theme with other account, please register new account and create new topic on our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problem.
Kind regards
Hi guys I have 2 licenses for this theme. I purchased it with this account from which I write. I never asked for assistance.
Can you help me? Thanks so much.
Hi,
Our theme is WooCommerce version, did you bought WooCommerce version?
Hi, I’m sorry I didn’t realize I posted in the Woocommerce version.
My licenses are for Magento: my request was for that.
I will move my request to the right section.
Thank you.
Hi, I have bought your theme 3 days ago. I tried to login your support using my purchase code but it said that ‘invalid’. Coluld you please help me. Thanks.
Hi,
Thank you for bought our theme. Please send us your purchase code our email at janstudio.net@gmail.com. Our team will check and help you solve problem.
Thanks
Hello,
I read one of your comments where your recommented a plugin, however it’s now working.
https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281/comments?page=57&filter=all#comment_23233809I also bought another plugin called Flexible Product Fields PRO and I am getting the same error.
I am adding custom fields to my products (I am using it for gift wrapping) and when I click the add to cart button, the custom fields are lost and I can only see the regular price.
If I change the theme, it’s working fine. On the add to cart button, only the main product is added to the cart without the custom fields and any further price charges.
Hi,
The issue because plugin doesn’t support Ajax add to cart. Please go to WooCommerce > Settings > Products > General > add to cart behavior and uncheck 2 last fields related to Ajax.
Kind regards
Thank you for your response. Is it possible to still have the popup with upsells without having ajax enabled?
Hi,
I’m sorry it can’t run popup with upsell product without Ajax.
Kind regards
Hi, I would like to buy this theme. Is there any demo login to check?
Hi Geetha13lk,
Thank you for interested in our theme.
It now our live site has much customer viewing we can’t give permission to login our live site. Hope you understand for us.
Kind regards
Hello, how can I just download different layout homepage I already have homepage which I took out from the sample data but I don’t want to install everything again how can I just download a homepage because I want to change my homepage layout.
Hi,
Please download at https://drive.google.com/open?id=1Q5DGNbMj_sI6n35Nrd_vByW_fT07LCll and import via Dashboard > Tools > Import > WordPress Import.
Btw, your support expired. Please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us develop new features and improve our theme.
Thanks and regards
Hi there. i am planning to buy this theme.But i found some problem on your demo..
1. if i change color or size the product price is not changing.and price also not changing when increase the product number 2.Is there any option for coupon or discount or promo code? 3. Can i add currency switcher or i have to buy plugin ( if so recommend a plugin which is best suitable with this theme ) 4.popup option/ modal for home page ?
Lastly thanks for this wonderful theme
Hi,
Thank you for interested in our theme.
1. It now we set same price for all variations, on shopping cart when you change number you need to click on update cart
2. Yes, by default WooCommerce has option to create coupon code
3. Yes, our theme has option to add currency switcher.
4. Yes, have free plugin to create popup/modal on homepage.
Kind regards
Hello, It is your theme compatible with WPML?
Hi ParaMar,
Yes, our theme compatible with WPML plugin.
Kind regards
I’m offering products that people can customize. Therefore I would like to add a text field as an option field to certain items just like size and color. And also I would like the possiblity to create a CUSTOM tag that will be displayed on items just like SALE. So people know they can customize the item. Are these things possible?
Hi igregnl,
Thank you for interested in our theme.
1. Yes, you can use our theme with plugin https://codecanyon.net/item/woocommerce-extra-product-options/7908619 to add a text field as an option field. by default our theme support add color and size
2. By default our theme already support to show product tag (Sale, New) if you want more you can use plugin https://wordpress.org/plugins/yith-woocommerce-badges-management/
Kind regards
How to increase size of this side bar menu https://ibb.co/yWqLsYC
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
@media only screen and (min-width: 375px) { .jas-push-menu { width: 375px; } .jas-mini-cart { right: -375px; } .jas-canvas-menu { left: -375px; }} @media only screen and (min-width: 360px) { .jas-push-menu { width: 360px; } .jas-mini-cart { right: -360px; } .jas-canvas-menu { left: -360px; }}
Btw, your support expired. Please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us develop new features and improve our theme.
Thanks and regards!
I’m sorry I meant to say how can I increase the text of the side bar menu it’s very small on desktop and mobile. Thank you and yes I will be renewing my support very soon
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
#jas-mobile-menu ul li a {
font-size: 16px;
}
And change 16 with your number.
Kind regards
So it’s same for mobile and desktop version?
Yes, the code use for same mobile and desktop.
I am facing a weird issue https://ibb.co/5MD6mKv Let’s say in this picture I have product with four variants. If I click on let’s say brown color (that square image) it don’t change the picture of the product to that color. If customer choose pink color the product picture should change to pink variant one but its not changing. My website is sizzlingstuff.com. I hope you understand my question
Question 2 how can I edit my shop page it don’t let me edit my shop page at all
Hi,
1. I check your site it now work well. Did you fix?
2. I’m sorry the shop page generate by WooCommerce plugin. You only can change the text and background heading image in Theme Option > WooCommerce > General Settings > Page Title.
Kind regards
It works well on desktop but not on mobile version. It’s pretty strange.
I check on my phone iPhone7+ iOS 13. it still work well on both Safari and Chrome. Did you try on other device?
Hi I’ve a problem with the Product bundle plugin. In the cart page show:
Notice: Undefined index: product_id in /var/www/vhosts/stylecm.com/httpdocs/wp-content/plugins/wpa-woocommerce-product-bundle/includes/woocommerce/checkout/review-order.php on line 68
I have the last version of the theme, plugins and Woocommerce.
Hi,
Could you please create new topic at our support forum In the cart page show: Notice: Undefined index: product_id in /var/www/vhosts/stylecm.com/httpdocs/wp-content/plugins/wpa-woocommerce-product-bundle/includes/woocommerce/checkout/review-order.php on line 68 with details of your issue, your site url and login credentials. Our support team will. check and. help you solve problem.
Kind regards
Hi, is it 100% compatible with Alidropship. Products will be easy added with pictures, description, reviews and orders?
Hi,
Thank you for interested in our theme.
Yes, our theme compatible with Alidropship plugin. Products will be easy added with pictures, description, reviews and orders.
Kind regards
Sir, I need to add a Black Friday/Flash sale with countdown tab with some special products on home page. please help me out.
Hi sir,
Please create new sale tab and add separate sale product and enable sale countdown for product https://www.loom.com/share/bef61baa82b2410c9d11280fa89272a5
You need set up sale schedule for each product to make it work https://prnt.sc/q001vy
Kind regards
thanx for your quick replay. i am working on it….
Hello, the upsell add-to-cart popup only displayes prices on the default one. If I switch the currency to BGN, the upsell popup shows prices to Euros. I provide you with the screenshot. https://ibb.co/6vrvybz
Hi,
Thank you for your rate.
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problems.
Kind regards!
Hello can I use divi builder with the claue theme?
Hello, we not use Divi Builder so can’t sure with you.
Kind regards
How to change price text color? Also how to disable variation swatch like little round circles comes under the product
Hi,
1. Please add below code to Claue > Theme Option > General Layout > Custom CSS
.price {
color: #696969;
}
and change #696969 with your color
2. Please go to WPAddon > Variation Swatch > Show on list > Off.
3. Btw, your support expired. Please renew your support at https://themeforest.net/item/claue-clean-minimal-woocommerce-theme/18929281 that will help us develop new features and improve our theme.
Thanks
hello i have one last question and i need a fix for this https://ibb.co/FBMY1Jk my menu is not aligned
i am just playing with a theme i will be renewing my support in a week or so
Hi, just purchased the theme and still testing it.
1/ Seems that the currency does not seem to switch automatically according to the country. I have turned on the Currency function. What happened?
2/ How can I show the currency symbol? e.g. in USD or US$ instead of $ in HKD or HK$ instead of $ ... so on and forth.
Seems Clause > Currencies does not allow that kind of setting.
Thanks!
Hi,
thank you for choose our theme
1. Please try change your IP and open In incognito window on Chrome and check
2. Yes, the default currency doesn’t support show US$, HK$.
To get more option please try this plugin https://wordpress.org/plugins/woocommerce-currency-switcher/
Kind regards
Hello, I have started using claue after having divi I am facing one problem how I can allign price text in the center it basically aligned to the left, also I want to increase my header text font to more bigger. I know my support is over but I will be renewing it soon.
Hi,
Please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problems.
Kind regards
Hello I’ve just added a new color to the terms of the color attribute, but when I set this new color to a product’s attribute it does not show in the filter bar, if I set one of the predefined colors in the demo then it shows in the filter bar. Do I have to do something extra for this to work? Thanks!
Hi,
Please follow our document at http://janstudio.net/claue/document/#create-attributes and http://janstudio.net/claue/document/#create-product-color-swatches
Kind regards
Hello, That’s exactly what I did, but when I assign the new color to a product, it doesn’t show up in the filter bar when browsing the products.
Please create new topic on our support forum at http://support.janstudio.net/forums/forum/themes-support/claue/ with detail of your issue, your site url and screenshot describe about the issue. Our team will check and help you solve problem.
Kind regards
