Hello,

Thanks for showing interest in our product and writing to us here.

Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “Car Dealer Theme” as the prefix for the ticket subject, and share detailed information about your query, so that our concerned team can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/

i can’t. my licence is expired. Also i can’t use my purchase code becous for some reason the limit is reached but we only use one website

Hello,

We deactivated your previous activation in the system. Reactivate your purchase-code and try again. To reactivate purchase-code, go to Admin Panel > Car Dealer > Support, and enter your purchase-code in the “Purchase Code” field and click on the Check button.

Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/

Thanks it worked

Hello,

Please please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/

ok works now

​Hello,

Thanks for showing interest in our product and writing to us here.

1) Bump up ad is available? => No

2) If i use woocommerce for selling products, the products can be purchased from the app also? => Which app are you referring to?

3) Is it possible to allow user for listing a car or bike with different custom fields for two types? => No

4) Is there any dealer app for creating or managing their own listing from the app? => No ​Hope this information will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “Car Dealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

​Hello,

Thanks for showing interest in our product and writing to us here.

Please create a pre-purchase ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, and share your query with detailed information about each point, so that our concerned team can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

OK thank you!

​Hello,

Thanks for purchasing our product and sharing your queries.

First of all, can you please provide detail about what error is arriving when you are submitting ticket? It will help us to check and fix the issue. Also, if you can provide a screenshot/screencast showing the error, it can be helpful to diagnose the issue quickly.

For category, there is a taxonomy Vehicle Categories (Admin Panel > Vehicle Inventory > Vehicle Categories), which you can use to categorize the items.

Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/

​Hello,

Thanks for purchasing our product and sharing your queries.

Please create a support ticket on https://potezasupport.ticksy.com, and provide detailed information about the issue, with the screenshot, so that our concerned team can check and guide you in a more organized way.

Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/

​Hello,

Thanks for purchasing our product and sharing your queries.

• https://docs.potenzaglobalsolutions.com/docs/cardealer/#how-to-add-remove-or-customize-fieldsattributes-of-the-vehicles

And, for 500 limit, there is setting in the Theme Options to set the limit. So, you can manage it from there.

Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/

500 is the max. I want to increase that number. It’s just a number in a setting. Can’t I increase that number ? I don’t want to use the Admin Panel, as it’s very tiresome to add cars from there, as the fields and options are very dispersed.

Hello,

We replied on your ticket. Hope it will resolve your queries. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/

Also, using the front end plugin, is there a limit to the number of uploaded images? In a demo I saw that you can only upload 3. I’m using the frontend plugin on another theme bought here, called Automotive, and it allows me to upload more images.

​Hello,

Thanks for showing interest in our product and writing to us here.

• 1. Yes, there is setting in Theme Option to publish items without approval.
• 2. No, there is no fast way to import the cars from automotive.
• 3. Admin can set a limit to number of images uploaded by front-end users.

Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “Car Deler Theme:” as the prefix for the ticket subject, so that we can guide you in a more organized way.

Thanks,

Potenza Team – https://www.potenzaglobalsolutions.com/​

Hello,

Thanks for taking an interest in our theme and writing to us here. please create a pre-purchase ticket on our support forum https://potezasupport.ticksy.com. So, we can provide you guide in an organized way.

Thanks, Team Potenza

Hi,

I have tried to create a ticket but it didn’t work. Can you please just reply to what I have asked above?

Thanks.

Hello,

Regarding finance application, Once the customer submits the application, the application will be submitted to the dealer of the car, if a dealer is not available, then it will be submitted to admin. Also, the log for each application is maintained inside the admin panel.

Regarding your second question, please provide more details about it by creating pre-purchase ticker here https://potezasupport.ticksy.com. You can do it by the below steps:

1. Open the given link for submitting a ticket. 2. Select “Pre-purchase questions or suggestions” from “Product or Category”.(See: https://prnt.sc/pr5gbs). 3. Add “Car Dealer Theme” in the ticket subject. 4. Fill other details and submit the ticket.

Thanks, Team Potenza

Hello,

Yes, it is possible to have different listing page for the different vehicle categories. For this, you can use “vehicle categories”.

If you have any other query or concern. Kindly create a support ticket on our support form https://potezasupport.ticksy.com/tickets. So, we can guide you in an organised way.

Thanks, Team Potenza

Hi, Thanks for reply, Is it possible to change listing type website ?

Kindly create a support ticket on our support form https://potezasupport.ticksy.com/tickets. So, we can guide you in an organised way.

Hello,

Thanks for taking interest in our theme and writing to us here.

Yes, it supports wp version 5.2.

If you have any other query or concern, kindly create a pre-purchase ticket on our support form https://potezasupport.ticksy.com/tickets. So, we can guide you in an organised way.

Thanks, Team Potenza

Hello,

Thanks for taking interest in our product and writing to us here. Theme is working with Wordpress 5.2.x and more features will be there soon.

Thanks, Team Potenza

Hello,

If you have any other query or concern, kindly create a support ticket on our support forum https://potezasupport.ticksy.com. So, we can provide you support in an organised way.

Thanks, Team Potenza

4. During Dealer registration.. to add an option whether they are from Company or Individual

5. To move search function, instead of at the sidebar, to the top of listing and make it Sticky

6. Is the Paid Listing use Woocommerce? as we will be using our own Payment Gateway that is only compatible with Woocommerce

Hello,

1. Is there a Bump Ad? Where dealer can Up their ads from bottom of the listing to the top? >> Not, this option is not available with the current version of theme. We will add this feature if we get more request on this.

2. In mobile view, can we modified it so it can show 2 Grid car listing instead of 1? >> Yes, you can do it. For this you need to customize the theme template file as per your requirements.

3. Can car dealer mobile number integrated with Whatsapp? >> No, it is not integrated. But we can do that for you.

4. During Dealer registration.. to add an option whether they are from Company or Individual >> Yes, this option can be added from the template file.

5. To move search function, instead of at the sidebar, to the top of listing and make it Sticky >> Yes, that is also possible, we have an option to show the filter at the top of the listing. But to make it sticky, you need to add CSS custom code.

6. Is the Paid Listing use Woocommerce? as we will be using our own Payment Gateway that is only compatible with Woocommerce >> Yes, we use Woocommerce and Subscripto for the membership. So, you can use your payment gateway which is compatible with the Woocommerce.

You can crate a pre-purchase ticket on our support forum https://potezasupport.ticksy.com. So, we can guide you in an organised way.

Thanks, Team Potenza

Hello,

1) Can I use this to sell spare parts as well so that I can list spare parts such as engine, brakes and I can link them to car model such as Toyota camry and also link to years and so on? >> Yes, you can use this theme to sell spare parts. For this you should use Woocommerce. >> To link the Parts with Year, make and model, you need to make customization to the theme.

2) I understand that you have mobile applications for the theme. Please will the website synchronize with the mobile apps such that the website has just one backed dashboard? >> Yes, the mobile application and website will be linked to the same admin panel.

3) How is the registered user dashboard, will it also be accessible through both the website and the mobile apps? >> No, user dashboard will be accessible to the website only. In this dashboard, you can view his/her listing and add new listing based on the package.

4) If we need customizations and modifications to the them, do you offer that service? >> Yes, we offer customization and modification services.

If you have any other query or concern, you can create a pre-purchase ticket on our support forum : https://potezasupport.ticksy.com. So, we can provide you guide in an organised way.

Thanks, Team Potenza

Hello,

Sorry to say, but you can not activation license on your own. If you want to remove license from a website, kindly create a support ticket on our support forum https://potezasupport.ticksy.com providing your purchase code. So, we can provide support in an organised way.

Thanks, Team Potenza

Hello,

Kindly create a support ticket on our support forum https://potezasupport.ticksy.com/. So we can provide you support in an organised way.

Thanks, Team Potenza

Yes we can help you.

You need help free?

So, We did a wordpress update after this update 2 problems with inputs in Stock and Cars

Input Years: no list itens registered in Year and Input image: Drag and Drop no working.

Hello,
We alraedy replied on your tickets. So let be there.

Thanks,
Team Potenza