1952 comments found.
Hi, there is no option for Shop>Sidebar anymore. How can I put a sidebar in the latest Sober theme?
Hello,
To have the sidebar on the shop page, you need to change the shop layout in Customizer > Layout. Then you can add widgets to the shop sidebar.
Kind regards
Great THEME! love it! Just one question. How do I exclude the Instagram footer only for the homepage?
Hi,
You can use custom CSS to hide the Instagram feed on homepage only. This is the CSS you need.
.home .footer-instagram { display: none; }
Kind regards
Hello,
In this theme, we don’t encode product images. Perhaps a plugin on your website did it. Please open a ticket on the support site and provide your website address. Our supporters will help you check it.
http://uix.ticksy.com/Kind regards
Hi, how do I get rid of the bottom links directly (not included in widgets) above the copyright part? Thanks!
Hello,
Do you mean the footer menu? You just need to unset the footer menu in Appearance > Menus.
Kind regards
Yes! Thanks! I found it.
Hello, I bought the SOBER theme more than 1 year ago, I am very happy with it, but currently the “Revolution Slider” add-on that came with the theme stopped working. Any ideas? Thank you!
Hello,
Thank you for your feedback. Please provide your website address. We will help you check it.
Kind regards
The website address is www.aerotoi.com
I have 2 messages in the Revolution Slider plugin editor within Wordpress “Plugin is not Registered” and “Register to Unlock all Features”
Oh, we got your question now. We explained about the plugin license in the theme documentation. You can check it here:
http://docs.uix.store/sober/#/getting-started/plugins-licenseThank you
Hello,
I am facing a problem with the last update.
When I login from my mobile to the website with the theme, the theme is not working.
I deactivated all plugins and then activated them one by one, and there seems to be a problem with Jetpack…
Thank you for your feedback. Perhaps the Jetpack plugin cached your site on mobile.
i want to remove page header (keep topbar) ?
Hi,
You ca disable the page header in Appearance > Customize > Page Header.
Please open a ticket on the support site if you need more assistance.
https://uix.ticksy.com/Kind regards
How can i update the theme?
Hello,
Please follow this documentation to update your theme.
http://docs.uix.store/sober/#/update/update-themeKind regards
I’m trying to fix an issue with 3 days without answer… Please I need the support ASAP tell me what supposed to do ( I’m trying to install the demo data import – Minimal version)
Hello,
Our supporter has answered your ticket. Please check it.
Thank you
revolution slider background video not working on firefox and microsoft edge
Hello,
Thank you for your feedback. We will test it more and feedback to Revolution Slider’s author.
Kind regards
Hello, I want to have different header photo on each product category. Is it possible? Thank you in advance
Found it! Never mind!
Hello,
Thank you for your feedback. There is an option for the page header image in each category setting. Please open a ticket on the support site if you need more assistance.
https://uix.ticksy.com/Kind regards
Hi there,
I’m having trouble with my header. Whenever I set the header background to white, suddenly, it becomes twice as high. Also, my header on mobile overlaps with my initial slider revolution banner. Can you help me with this? This is my website: www.rodcastro.me
(my support period is over but this is pretty annoying)
Hi,
As we checked, JS scripts on your website are not loaded and causes errors. Please check this screenshot for more information.
http://prntscr.com/q25309You can contact the hosting provider and ask them to help you check this issue. Perhaps your website is out of bandwidth of this month.
Kind regards
Hi there,
I contacted my hosting provider and they said there is no issue with my bandwidth. They reported that the issue is with the website. They also said to take a look at this: https://gtmetrix.com/reports/rodcastro.me/NlDfaRlm
Furthermore, I now tried to switch back my header to transparent and it won’t work.
Please help.
Hi,
To improve your website speed, you can follow this tutorial.
http://docs.uix.store/sober/#/misc/site-speedBut firstly, you should ask your hosting provider to check why CSS and JS files are not loaded.
I checked your site and it the header was transparent.
Kind regards
1- How can i show all my products in shop page? 2- I am using a youtube video as a slider background but it’s doesn’t work well oniMac screen
Thx in advance
Hello,
1. You can change the number of products on shop page on Customizer > Shop > Catalog.
2. Are using Revolution Slider for it? Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
I need to disable products lightbox option which open box when we click on products on the shop or category page.
Instead lightbox I need to take the user directly to the product page as soon as they click the product image (thumbnail)
Hello,
It is the product quick-view option. You can turn off it in Appearance > Customize > Shop > Catalog.
http://docs.uix.store/sober/#/shop/shop?id=disable-quickviewPlease open a ticket on the support site if you need more assistance. Our supporters will help you.
http://uix.ticksy.com/Kind regards
We needs to define the screen-size to display the mobile menu view. At the moment when it become around less than 1000px suddenly display mobile menu less than that display size.
We needs to show this only mobiles, most probably less than 600px.
Please let me know do you have any settings to change the mobile menu view as per display size or devise.
Hello,
This theme follow the standard of Twitter Boostrap. Breakpoints in fixed in the CSS of the theme. You can’t change it. You can take a look at Boostrap breakpoint in this link.
https://getbootstrap.com/docs/4.3/layout/overview/#responsive-breakpointsKind regards
Presale question: Is this theme compatible for a dropshipping business with the plugin “ali2woo” ? Also is there a function to use a “sticky add to card” button for mobile?
Thanks!
Hello,
We didn’t test this theme with any dropshipping plugin. But some of our customers are using this theme with one of them and it works properly.
At this moment, there is no sticky add-to-cart button for the mobile. We will try to implement it into the theme in a future update.
Kind regards
I am looking to purchase this theme, I have few questions 1. In Product Page V4, can you create a variablr product? 2. In Product Page V4, can you more than 3 images below the description? 3. In the parallax home screen can you add more horizontal section to the home screen. For that matter, can you add new sections to any of the home page options? 4. Also are planning to add video walkthrough to in the product image section? 5. Can you add horizontal video section to home screen?
Hello,
Regarding your questions:
1. Yes, of course, you can create variable products with all product layouts.
2. Yes, you can add as many images as you want. There is no limit to build the custom content for product descriptions.
3. Yes, you can add as many sections as you want. And you can add sections like that in other homepages.
4. You can add videos to the product description. It is supported from beginning.
5. You can set a video as the section background. It is supported in the page builder. It is very simple, you just need to paste the Youtube video URL and it will be displayed as the background of a section.
Kind regards
Thanks for your reply. 2 more questions :- 1. Weill you adding video in product gallery images? 2. Will the theme work on aws lightsail? Any know issues with lightsail?
Regarding your questions:
1. There are some plugins that can add videos to product gallery. We will test it if they work properly with this theme. If they don’t, we will try to add this feature to the theme in a future update.
2. We didn’t test this theme on AWS Lightsail. But we think the theme will work properly on it.
Kind regards
Hi
Great theme, i have one problem since updating to the latest release. If i add products to the wishlist, i cannot remove them from it, the only way to remove it from wish list is to delete the product and start again.
It also shows the cart and add to basket button twice on the wish list or checkout.
using the latest version of wordpress and php 7.3
thanks
Hello,
It seems this is a problem from a plugin. Please open a ticket on the support site and provide your website address with the admin login credentials. Our supporters will help you check this issue.
Kind regards
Hi, How to change Product Category Thumbnail in Sober Theme. Unable to find the option. We have accidentally removed all the images.
Hi,
You can change the product cateogry thumbnail when editing the category.
Kind regards
We would like to purchase this product to make a book catalog. However, we have questions: 1- No sales on our site. Can price button be turned off? 2- Can we change the name of the cart button? (collections) 3- Can the filters be personalized as age, genre, author, publisher? 4- How many administrators can we assign to the site? 5- Some of the managers should only be authorized to write comments. Is it possible? 6- We will only post expert comments. Is it possible for members not to comment? 7-Is it possible to see a site link prepared with sober theme as an example of advertising?
Thank you in advance.
Hello,
Regarding your questions.
1. Yes, you can remove the price. Just don’t enter the product price and it won’t show up.
2. Yes, you can edit the “cart” text to “Collections”.
3. Yes, you can add more product attributes for age, genre, author, etc then filter by these attributes.
4. You can add as many administrators as you want.
5. Yes, it is possible. WordPress supports user roles named “Author” and “Editor”. These users can add/edit posts, comments only.
6. Yes, you can disable the comment and only allows registered users to post comments.
7. Yes, of course. If you wish, we can add your site to our collection of sites built with the Sober theme. This list is published in the theme description.
Kind regards
PLz help me
Hello,
You can change it to the wishlist icon. Then if you want to remove the wishlist, just deactivate the plugin Soo Wishlist.
Kind regards
