1960 comments found.
1- How can i show all my products in shop page? 2- I am using a youtube video as a slider background but it’s doesn’t work well oniMac screen
Thx in advance
Hello,
1. You can change the number of products on shop page on Customizer > Shop > Catalog.
2. Are using Revolution Slider for it? Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
I need to disable products lightbox option which open box when we click on products on the shop or category page.
Instead lightbox I need to take the user directly to the product page as soon as they click the product image (thumbnail)
Hello,
It is the product quick-view option. You can turn off it in Appearance > Customize > Shop > Catalog.
http://docs.uix.store/sober/#/shop/shop?id=disable-quickviewPlease open a ticket on the support site if you need more assistance. Our supporters will help you.
http://uix.ticksy.com/Kind regards
We needs to define the screen-size to display the mobile menu view. At the moment when it become around less than 1000px suddenly display mobile menu less than that display size.
We needs to show this only mobiles, most probably less than 600px.
Please let me know do you have any settings to change the mobile menu view as per display size or devise.
Hello,
This theme follow the standard of Twitter Boostrap. Breakpoints in fixed in the CSS of the theme. You can’t change it. You can take a look at Boostrap breakpoint in this link.
https://getbootstrap.com/docs/4.3/layout/overview/#responsive-breakpointsKind regards
Presale question: Is this theme compatible for a dropshipping business with the plugin “ali2woo” ? Also is there a function to use a “sticky add to card” button for mobile?
Thanks!
Hello,
We didn’t test this theme with any dropshipping plugin. But some of our customers are using this theme with one of them and it works properly.
At this moment, there is no sticky add-to-cart button for the mobile. We will try to implement it into the theme in a future update.
Kind regards
I am looking to purchase this theme, I have few questions 1. In Product Page V4, can you create a variablr product? 2. In Product Page V4, can you more than 3 images below the description? 3. In the parallax home screen can you add more horizontal section to the home screen. For that matter, can you add new sections to any of the home page options? 4. Also are planning to add video walkthrough to in the product image section? 5. Can you add horizontal video section to home screen?
Hello,
Regarding your questions:
1. Yes, of course, you can create variable products with all product layouts.
2. Yes, you can add as many images as you want. There is no limit to build the custom content for product descriptions.
3. Yes, you can add as many sections as you want. And you can add sections like that in other homepages.
4. You can add videos to the product description. It is supported from beginning.
5. You can set a video as the section background. It is supported in the page builder. It is very simple, you just need to paste the Youtube video URL and it will be displayed as the background of a section.
Kind regards
Thanks for your reply. 2 more questions :- 1. Weill you adding video in product gallery images? 2. Will the theme work on aws lightsail? Any know issues with lightsail?
Regarding your questions:
1. There are some plugins that can add videos to product gallery. We will test it if they work properly with this theme. If they don’t, we will try to add this feature to the theme in a future update.
2. We didn’t test this theme on AWS Lightsail. But we think the theme will work properly on it.
Kind regards
Hi
Great theme, i have one problem since updating to the latest release. If i add products to the wishlist, i cannot remove them from it, the only way to remove it from wish list is to delete the product and start again.
It also shows the cart and add to basket button twice on the wish list or checkout.
using the latest version of wordpress and php 7.3
thanks
Hello,
It seems this is a problem from a plugin. Please open a ticket on the support site and provide your website address with the admin login credentials. Our supporters will help you check this issue.
Kind regards
Hi, How to change Product Category Thumbnail in Sober Theme. Unable to find the option. We have accidentally removed all the images.
Hi,
You can change the product cateogry thumbnail when editing the category.
Kind regards
We would like to purchase this product to make a book catalog. However, we have questions: 1- No sales on our site. Can price button be turned off? 2- Can we change the name of the cart button? (collections) 3- Can the filters be personalized as age, genre, author, publisher? 4- How many administrators can we assign to the site? 5- Some of the managers should only be authorized to write comments. Is it possible? 6- We will only post expert comments. Is it possible for members not to comment? 7-Is it possible to see a site link prepared with sober theme as an example of advertising?
Thank you in advance.
Hello,
Regarding your questions.
1. Yes, you can remove the price. Just don’t enter the product price and it won’t show up.
2. Yes, you can edit the “cart” text to “Collections”.
3. Yes, you can add more product attributes for age, genre, author, etc then filter by these attributes.
4. You can add as many administrators as you want.
5. Yes, it is possible. WordPress supports user roles named “Author” and “Editor”. These users can add/edit posts, comments only.
6. Yes, you can disable the comment and only allows registered users to post comments.
7. Yes, of course. If you wish, we can add your site to our collection of sites built with the Sober theme. This list is published in the theme description.
Kind regards
PLz help me
Hello,
You can change it to the wishlist icon. Then if you want to remove the wishlist, just deactivate the plugin Soo Wishlist.
Kind regards
hello, can i use chat in this theem
Hi,
Yes, of course. You can use this theme with any chat plugin.
Kind regards
Hey,
I have products without stocks on my shop, however it is still possible to add them on the wishlist. I would like to delete this feature when one of my product is out of stock. How can I do ?
Kinds regards
Hello,
Unfortunately, it is not possible. The wishlist doesn’t work like the cart, people can add an out-of-stock product to the wishlist, but still can’t add it to the cart. Hence you don’t need to worry about it.
Kind regards
Hi, I upgraded to the latest version. I have found a bug, when I try to remove an item from the cart popup the page reloads, so I need to press the cart again.
Hi,
Please open a ticket on the support site. Our supporters will help you check this issue.
https://uix.ticksy.com/Kind regards
Hi !
some months ago I asked if it was possible that the Next and Previous arrows could show products within a category. For example : Our Shop has Men Hats. When we click on a product from this category it opens the Single Product page. Currently the arrows leads us to the next/previous product in Alphabetical order regardless of the category, but NOT to the Next and Previous Product from the same category. When you answered me a couple of months ago, you said you were working on this function. We downloaded the latest version of your theme, but we dont seem to see this function and it‘s not mentionned in the changelog. Did you manage to update this function (Next-Previous within th same category) ?
Thanks a lot.
Hello,
This update will this in the next update. We already finish it but can’t implement it in the recent update.
Kind regards
Ok thanks a lot !
By the way, with new update we just noticed that size selector is no longer as a drop down menu ? How can I fix that ?
It seems you are using an variation swatches for WooCommerce. Please check this document for more information.
http://docs.uix.store/sober/#/shop/variation-swatchesYou can deactivate that plugin to restore the dropdown style.
Kind regards
Thanks a lot for your help ! Works now. Your theme is great and the support too ! Good job !
Thank you 
Hi after updating to wordpress 5.3 wp bakery is not working on products and posts
Hello,
Please open a ticket on the support site and provide your website address. Our supporters will help you check this issue.
Kind regards
Hello, I have problems with the web and everything is clean and I don’t know what’s coming. The products overlap on the store page and the same occurs in the mobile version.
Thanks
Hello,
Please open a ticket on the support site and provide your website address with the admin login credentials. Our supporters will help you check this issue.
Kind regards
Hey,
The update has still removed my tags h1 thank you to give them as soon as possible!
Thanks
UIX répondit semaine 1 sur 5 novembre, 2019 à 15:12 Hello,
I fixed it in the parent theme. But you don’t need to worry about losing it. In the next update, we will include this fix to the theme.
Kind regards
Hi,
We are sorry for this mistake. We will release a new update soon to fix it.
Kind regards
Would it be possible to set the tags immediately on my theme so as not to be penalized by your failure! and can you confirm that product auto height works well with safari? because …
UIX répondit semaine 2 sur 31 octobre, 2019 à 8:36 Hello,
We checked and found it is an issue of the slider script in the theme. We will fix it in the next update of the theme.
Kind regards
Hello,
The problem of auto-height scripts can’t be fixed in the next update. Our developer is still working on it. We’re going to release a new update today to fix the issue of H1 tag.
Kind regards
Hey,
Thank-you for your reactivity. Now I’m waiting for the update about auto-height product.
Best regards
please develop this theme in magento also
Hello,
Unfortunately, this theme doesn’t have the Magento version. We’re looking for a good team to help us build one.
Kind regards
Noticed an annoying bug with the theme, im shutting down my website anyway, but hoping for if i return that the bug is fixed
if you add to cart an item, the icon for shopping basket doesnt indicate there is an item, if you click on the icon the popup cart shows no item, but if you goto the actual cart page ie website.com/shopping-basket/ you see the item.
but there is no way to goto actual cart page unless you know the url, as customers just see the cart icon
actually makes sense why had no sales now? as doing closing down sale, is there a way to disable the cart popup, and goto cart page on clicking icon
changed setting to goto cart page, but issue with the modal for the cart, as not updating
Hi,
Thank you for your feedback. It seems to be a conflict of the theme with a plugin on your site. Please try to deactivate plugins one by one to find what plugin cause this issue.
Thank you
WooCommerce 3.8 is listing template files as incompatible. Can you please release a compatibility update?
Hello,
Our developer is already working on it. We’re going to release a quick update soon.
Kind regards
Hi, I want to change the footer CSS, e.g. it contains two equal sections (site-info col-md-6), I want to make the first section bigger (e.g. site-info col-md-7) than the section containing the social links. Can you advise which file I need to edit? Thanks
Hello,
You can edit it in file “inc/frontend/footer.php”. But we don’t recommend editing the theme directly. You should use child theme to modify the theme with hooks.
Please open a ticket o the support site if you need more assistance.
http://uix.ticksy.com/Kind regards
Hello,
Thank you very much for your help on the header images.
I am now having an issue with the size of my product images that are in a product gallery (secondary images). They are all coming up as full size instead of the thumbnail size that is set. Also, when I play with the thumbnail size it messes with the resolution of the main images.
Your help is greatly appreciated.
Thanks,
Daniel
Hello Daniel,
Please open a ticket on the support site and provide your website URL. Our supporters will help you check it.
https://uix.ticksy.com/Kind regards
