Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Pre-sale question, I have one license and would like to buy one more this black friday. Can we remove Add to Cart button from Quick View for product with specific tag. So I will use WP conditional tag ‘has_term’? Thanks!

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I don’t need “support”, I need you to fix a problem for you. You have a bug in the navigator header menus (account, cart, menu, etc.) in RTL version only. The menu appears above the link in the transition with the cursor. And in the content search AJAX search appears on the left and not on the right as RTL should appear. Screenshot: https://prnt.sc/q387ox Search screenshot: https://prnt.sc/q388gw pls fix it. i wont pay for support if the problem is in your system. thx

Hi,

I’ve forwarded this issue to our developer team to check.

this is the search screen shot: https://prnt.sc/q3om5j

more css problem in RTL mode: the ” | ” char is not correct in menu (top bar, main header and the bottom header) with “contact” and in menu bar links (print screened): https://prnt.sc/q3orhh print screen 2: https://prnt.sc/q3os5z

pre-sales question which paid plugin do you offer with this theme? Is there slider revolution and visual composer page builder plugin with it?

Hi,

Flatsome comes with its unique builder “UX Builder” which includes a ready-to-use Slider element.

Hi,

I am willing to use your theme to start affiliate marketing with well known affiliations like ClikBank, Amazon, Lazada, and so …on. I just wanna know,

1. can I get the the same look and feel front end by adding affiliate products and services? I am sure that i need to add more product details. Its not a problem . Let me know how flexible is theme for the affiliate product marketing.

2. Can I add some text blow the product image (in the front page product )?

3. Can I edit the “add to cart button” to “Read more” and once clicked the button redirect to the detail page? (I think we call it shop page) (rename the button and add button link, or both – product page and archive product layout (homepage/shop page))

4. in the detail page , i want to rename “Add to cart” text to “Buy now” or “order now”. and the url should be the external link/url to a button.

Thank you.

Is it possible to have an accordion within an accordion?

Hi,

No, it’s not possible.

Hello,

I would like to ask, about accordion shortcode. When I add an accordion item, it creates an html like “[div class=”accordion-item]” [a href=”#” class=”accordion-title plain”]”

I would like to use different names in each accordion item, so as to be able to call a specific item and open it. For example, call domain.com/webpage#item3

Please advise Kind Regards Elias

Hi,

Accordion elements are triggered by Javascript. You can’t open/close them with anchor links.

Thank you for your reply. Based on your answer I searched and find the following that works with url parameters. Would you consider to include something like this in the next update?

https://stackoverflow.com/questions/50447803/open-a-specific-accordion-panel-with-an-external-anchor-link/50448207

Kind Regards

Hello,

I have a google search console Mobile ergonomy issue : “Content wider than screen & Clickable elements too close together”

Why do i get this issue since mid october when Flatsome is responsive ?

Note; i cannot update “flatsome/woocommerce/single-product/tabs/tabs.php” because when i do (manually with ftp files..copy..) then it does produce failed tabs with no case.. just letters.. ugly wrong display.. May be keeping tabs.php (version 2.4.0) does create this ergonomy issue ? (current version of tabs.php is 3.8.0) If it does then why the update doesnt work ?

Hi,

We see that your premium support period has expired. Kindly extend your support from the right sidebar of this page and submit a new ticket here.

Hi! I have a domain which i dont use anymore (it expired) but i have my flatsome theme with it! can you guys help me to remove my license from my expired domain so as i can use it on another domain?

Hi,

Please submit a request here.

Hi, i have problem after installing the template. When i click on edit with UX builder and the ux builder is loaded. I click on a text and i will edit this in open text editor but the text editor doesn’t open. I can see the text but can’t change the text or click on a button. How can i solve this? Thank you very much.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Ok, thank you, i have submit a support ticket.

Confirm Form Resubmission error when I add a product to cart then go to the cart and then press back page.

I’ve deactivated all the unnecessary plugins while using the main theme (not child) and I keep getting this error?

Hi,

Can you submit a support ticket here?

OK I submitted a ticket. I’ve also looked at other user’s sites in the comments section using flatsome and I see that error on those websites as well.

Having done some further tests, it seems to be a problem with WooCommerce 3.8+ and possibly this theme?

I downgraded my version of WooCommerce to 3.7.1 and I have no issues with the back button whatsoever.

I’m looking forward for the fix.

how do i change the “Select Options” text on all product as well as on product page to “quick view” and “add to cart” in theme editor?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

An update is appearing today (27 nov) but it seems to be version 3.10. What this is about in the November 27 update?

Hi,

The latest version is 3.10.0. Flatsome is on Sale until Monday. Maybe that’s why Envato sent that email.

I can’t see the option to update to the version you’ve released today in the theme’s options. Why is that?

We updated the theme image for the Black Friday sale. Somehow Themeforest sent an email about it.

When will you remove the “Coming soon” Demos? They are sitting there for years (literally) now. From this comments stream: “UX-themes AUTHOR about 3 years ago Hi there, we’re going to have a booking demo available in the next 1-2 months.” . Also “I forward this to the developer team” is not actually an answer – after years and years …

Yes, we’ll remove them. We have been focusing on building page demos that you can use for any page https://demos.uxthemes.com/

For booking you just need to use a WooCommerce Booking plugin.

We have moved the website to windows server. Here we are facing lot of issues. We had a JS error http://prntscr.com/q2r1d8. And UX builder not working http://prntscr.com/q2r1up. Lazyload not showing image so we have disabled that. Can you please check that ? Here is the website URL : https://www.ejindia.com/

But website working fine in linux server

Hi,

Please submit a support ticket here from the account where you purchased Flatsome.

Hi Guys

Just got an e-mail notification of an update to the theme, I’m already running 3.10.0

but your site is still showing that as the latest version

Steve

Hi,

The latest version is 3.10.0. Flatsome is on Sale until Monday. Maybe that’s why Envato sent that email.

Hi there, How will using Blocks in the theme affect on SEO? Will the text in a Block be seen as duplicate content when the Block is display several places at the website?

Why don’t you answer my question?

is there a fix yet for Slider element in UX builder flickity height going 100% for images that were lazy-loaded?

On my site, when the slider loads – it is fine. All my slider images are SAME size. However, my slider is on auto-slide. The next slider (after landing slide) loads fine too, the issue comes when the third one pops in – which some blue image and then the slide image getting loaded. The same follows for next ALL slides after 3rd slide, till they get back to slide 1.

It is really annoying and needs fixing.

Hi,

I’ve forwarded this issue to our Developer Team.

Thanks. Do mention to them, the issue is prominent for “site visitors”. Apparently not for admins, not as much – time to time only.

Hi,

On my website is the instagram feed still not working. I have updated to the latest version.

Kind regards

Hi,

Please take a look at this doc.

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